Bait and Switch Buyer Beware 1/5
I just paid $3.99 to fax and it won’t allow me to until I commit to a weekly or yearly subscription. Frustrating waste of time!!!
Even if you pay in App Store they want you to sign up for weekly subscription before it will send even one fax.
How do I know fax was Received 3/5
There’s no way of nothing
Renewal system VERY BAD 1/5
They don’t notify you when you need to replenish. When you do it takes 24 hours. Gosh forbid you need to send urgent fax!
dont buy 1/5
By fax app useless
they fool you into thinking that you can buy blocks of faxing, but instead you have to get on a recurring weekly or annual charge to fax. Don't get this app, useless.
Works for me! 5/5
Works great when I need to send a fax!
충전해놓은 크레딧 다 없애버리고 크레딧을 새로 사란다 쓰레기중에 쓰레기
iPad app no longer works 1/5
The faxes no longer go through, instead a message states, I have to wait for the “previous fax to this number to complete.” But there is no previous fax. It does this with ANY number. The support is nonexistent. Don’t buy.
MUST HAVE 5/5
By kayla whetsel
This app is a must have best purchase I have ever made and will continue my subscription for life
The worst 1/5
I subscribe to my he fax app and it was only suppose to be the free trial to see how it worked. I was not satisfied and remove the app. It kept giving me an error message when trying to unsubscribe. It moved after 6 tries and I was still charged 50$ for an app that isn’t even versatile. I will never again download this. I don’t even fax often now disputing it is a nightmare
For $3.99 faxes should be free. 1/5
By Delia's mom
For the price I’m paying just to have the app, faxes should be free. I’m going
To ask for my
Money back. Bad app.
Apps used to be good 1/5
App was good when you can buy credits. Now you have to pay for an unlimited credits plan and they don’t cancel when requested.
Stay Away 1/5
By Dave Podcast 2020
Deceptive auto-renewal and difficult to cancel. Avoid at all costs!
Ppl need unlimited faxes? 2/5
I don’t need this app frequently but it is incredibly useful when I do. The buying options, however, are not helpful at all: unlimited annual faxes or unlimited weekly faxes? Why can’t I still just buy credits for the 1 or 2 faxes I need per year?
Easy to use and reliable. It’s like having your office in your pocket.
Easy to use 5/5
3 days trial free,
att.: check for the charges in the app.
Turned into a cash grab, company doesn’t care about their customers 1/5
By Oujisama Senpai
To bad I bought this when it was good and now it’s a cash grab requiring credits though I bought it when they first started being a supporter and now I’m left with requiring over 50 dollar payment a year or 4 bucks a week to use this now. Thanks for thanking your supporters in this manner. I’m so disappointed
Not happy! 1/5
For the 2nd day in a row , I’m unable 2 send this fax. I have paid for unlimited faxes. Never have I had this problem before. Please help me w other this matter. Thank u.
By Stifled Mage
Wish I had known beforehand... I paid 3.99 because this is the app that came up when I wanted to fax from iScanner, but they don’t even interact well... things I scan in iScanner that I then try to fax are no longer properly cropped. Worthless.
Not happy! 1/5
By faxing challenges
Very difficult to use and not happy with being asked to sign up for weekly subscription.
Stop deceiving people like it’s free. 1/5
I downloaded but was unable to use only to find out that 4$ was removed. It’s totally unfair and unprofessional. Had to uninstall to avoid been charged in the future. Let people know this app is not free.
What did I pay for? 2/5
Why did I pay $3.99 then try to send my first fax and I must pay $3.99 a WEEK??? HIDDEN CHARGES AND VERY DECEIVING
scam app, I still stand by my comments. 1/5
This is a scam. I still standby my comment. After paying to download the app. It wouldn’t let me make one fax without paying more money. How is that a free trial and I can’t make one fax. And by the way, refund me my money for the app which I deleted since this is not a scam as you claim.
Customer service is horrible 1/5
By MGC 50
I have used this app for a couple years. Every time I attempted to send a fax to someone to a dedicated fax machine, they were unable to receive the fax. I would end up sending a picture to their email. Finally having enough I attempted to cancel my subscription which was a 3 month at a time subscription. Not only did they not cancel the subscription, they started pulling a weekly subscription from my account!!! Believing they were reputable and having been going through numerous medical procedures, I didn’t follow up to ensure it was being cancelled. I checked today as I was reconciling the few months of statements and THEY completely IGNORED my cancellation request and CONTINUED to charge me!!!! On top of all this, there is no customer service number to even call and get things squared away!!!
$7 just to send a single fax?! 1/5
Okay, you have to buy the app. That’s fine. But then you can’t actually send a fax until you cough up another $3.99! Then, when you upload your correctly edited document from iScanner, it removes all the edits and you have to edit it all over again.
THIS IS COMPLETE GARBAGE
By crown concrete
Great business tool being able to fax from my phone thanks
No timely answers 1/5
By 007's hideaway
When I need to fax I need to do it now. Not later. My fax would not go thru and it said I didn’t have internet connection. When I checked my settings it said I did have internet connection. I emailed the company and did NOT receive a response.
Fradulant app 1/5
They do not disclose that after you purchased app for $3.99, you have to buy subscription before you start using it!
Needs to have better tech-support 3/5
Had a problem with the app & 3 days later did get a response via email
Love it! 5/5
This is easy to use and I love having the ability to fax out from the phone. But I can’t find how to turn off the weekly charges. There should be an option to pay as you go.
The app (unless I missed it) does not indicate that once you purchase the app that you are required to buy credits to send faxes. I do not think this is unreasonable but as a consumer, I want to be informed upfront so that I can make a decision based on the actual cost. I think this is a deceptive practice.
Never worked 1/5
Took hours for my fax to go thru! This app is terrible
By patty ri
Would not let me purchase one week credits. When trying to get refund on my purchase of app it keeps saying lost internet connections
DO NOT BUY THE APP OR CREDITS 1/5
You lose all your credits if you upgrade your phone or uninstall and reinstall the app. I contacted the app support and they said I cannot redeem the credits I paid $49.99 for because I upgraded my phone. Total SCAM. Apples should not allow such SCAM apps. Reporting to Apple Support.
Read this before purchasing! 1/5
By Cyclops Kitten
I made the mistake of purchasing the app without reading enough reviews. Others have warned too, you pay just to download the app, but as soon as you go to send a fax, you are required to pay for a subscription in order to even send it!
Make sure you know you need to do this before you consider buying the app!!
Fax app 1/5
Horrible, multiple charges a month used one time in 2018. Charged 5-6 a month $3.99 didn’t know until checked account to question charges.
Good but they make it impossible to cancel.. 1/5
By Roger Telly
Good app but you need to cancel auto renewal or you will get charged forever.
It’s impossible to find where to cancel the auto renewal which has me rating this as a 1 Star.
This was a good app when I first downloaded it 3/5
By 99 Cent Move
At first this app was great. You could just buy credits for $10 or so and get a good number of faxes which was perfect because I rarely ever have to fax something. Since then things have changed and the weekly/monthly/annual payment options just are not worth the price for as little as I need to use the fax, especially when a fax machine is available at most of the places I go in my industry. I know things are expensive, but this seems just a little too much unless you’re faxing multiple times a day every day.
Ifax was an extremely useful iPhone feature. 5/5
Thank you very much for the utility of the ifax App. I am discontinuing the ifax App only to conserve funds while I complete my last year of law school and graduate in May 2020.
B.D. Wilson, M.D.
Why would you pay for the app 1/5
You still have to pay for every fax sent with the app, it should be free to download if they plan to keep charging you. I’m not going to buy a subscription if I only need it every once in awhile. Ridiculous.
Doesn’t work burns up my battery 1/5
Junk. Can’t support standard annotations. Slow. Crashes. Expensive and awful expiring credits dark pattern. Total trap. Go elsewhere
Just use a regular fax 1/5
Ridiculous, I had to pay for the app then I had to pay again for credits to send one fax!! I would have never purchased in the first place!
Update: There was NO free trial, I am well aware of how subscriptions work. There was no indication you had to pay for credits after paying the $7.99 to download.
"In order to send faxes, you need to buy credits using an in-app purchase. This information is also displayed on the app description page, so users can see it before downloading the app.
because they continue to respond, they just added that you have to buy credits, it was not mentioned when I downloaded, or weeks after. It’s an overpriced quick cash grab. Make the app free if you have to buy credits. Period.
Wow!!! Expensive!!! 1/5
May be a good app but I’m shocked at how much it costs. Wish I wouldn’t have bought it now! “(
Stupid app! 1/5
I paid for a certain amount of credits awhile ago so I can send faxes as needed. I go to send a fax today and it won’t let me even though I have plenty of credits available. They’ve changed the way you pay for things on the app and now you have to have a weekly subscription to send faxes. Now my credits I’ve already purchased are worthless and I have to pay weekly to continue using the app.
Great Fax 5/5
Very valuable app. Wonders of technology being able to fax via your cellphone.
Another ripoff scam 1/5
I was using my scanner app and was offered the option of sending the scanned files with a fax, which is what I needed to do. It brought me to this app which showed a cost of $3.99. Somehow I got charged $10.79 and when I tried to send the fax I was told I needed to buy credits on top of that...
Can’t just send a fax 1/5
I had to sign up for an automatic renewable subscription. Now I can’t seem to cancel it. Terrible program.
Pay for app and then pay to use it?
Waste of money 1/5
By doesnt wotprk999999999
Paid for app
Then paid for credits to fax.