Subscription scam 1/5
I used this app ONCE only, to send a fax from my phone in an emergency. I thought I was paying for a whole week membership bcs they don’t have per-use option, but it turns out I had been automatically subscribed for a weekly subscription and I was charged $9.99 every week for a month. I don’t use Apple store at all and so never noticed this till I had to check something else and saw all those charges week after week for months! They refuse to refund me, say it all says in terms in conditions. Stopping the subscription was super convoluted. Unless this is something you need a lot, do not fall into the subscription trap. It’s a scam
NOT FREE 1/5
By $ not free ?
Liar wrote app description, NOT FREE, it’s a subscription
Once you download app and try to send fax it asks for money
Wasted Time 1/5
Feels very deceptive to let me setup my entire document and then ask $10 for just a week… don’t waste your money.
For the price of a fax machine 1/5
By Dude Its Rob
I’d rather just go buy one. It’ll last me over a year and save me hundreds over using this app
Fax Emergency 5/5
I can’t fax from home because I don’t have a land line. I bought this app for a year and was able to upload and fax documents quickly as long as I had 3 to 4 signal bars on my iPhone. It has provided convenience to fax from my phone and has saved me frustration and gasoline!
Do not download this app 1/5
By Nirvana knows
I paid to send a 10 page fax, and received a confirmation. The recipient only received 4 pages. I requested a copy of the fax record and the record also only showed 4 of the 10 pages. I asked for a refund and the customer service team basically said that their terms and agreement excuses them from having to give me a refund for an unsuccessful fax services.
Don’t waste your money !!! 1/5
Bought this app and won’t even work. Terrible app and I want my money back.
By pass one
How easy and effective it is.
Fax app 5/5
By Pompano Soky
Very convenient. User friendly Soky
Love this app!! 5/5
I needed to send some papers in a rush and worth it I have no problem sending fax with this app. They received like any other fax.I save some time to go out and I just do it trough my phone save my day. Thank You!
Warning: Free Trial Is A Scam! 1/5
I had used this app before and liked it, until I had to buy more credits and was sent to a page with a button that read “Free 3-Day Trial, then $5.99 per week.” I clicked the button only to discover I was immediately charged $5.99! No free trial at all! I contacted customer support and was told the free trial only applies to annual subscriptions. IT DIDN'T SAY THAT ANYWHERE ON THE PAGE!!! I told that to customer support but they just repeated that the free trial only applies to the annual subscription. I canceled my subscription and deleted my account right then and there! This company is misleading people and profiting off missing information! Don’t use them!
Not free 1/5
Nothing free about this fax app
App is Fine - Check with Your Employer Before Subscribing 3/5
The app does what it needs to. However if you think it will be okay and seems safe to use. Just make sure your employer is okay with it and read the terms and conditions. Any app can be hack and the info you send through can be taken. You will not get a refund if you learn it is not an approved app by employer it as safe and you think it maybe.
It would be better to see your exact fax after faxing, just in case there was a mistake.
Beware subscription is hard to cancel 1/5
Cost is $9.99 per WEEK and auto renews unless you jump through a bunch of hoops. You can’t just cancel at the push of a button through the app. You need to go through your Settings > Click on your profile > Subscriptions.
Bad business practice! 😡 1/5
By Li'l so big
Just sent a $9.99 fax. App should have asked for payment prior to uploading documents. Bad business practice!
In App Purchase list is deliberately deceiving 1/5
Bottom line: It’s going to cost you more than you think to send one fax.
They can’t send faxes more than a few pages. They market this as a free service. When I try to actually fax they require a subscription so I bought they 1 week subscription to fax my one document. It wouldn’t work. When I asked for a refund they said too bad - their app doesn’t work with that many pages. You won’t see that disclaimer in their FAQs though.
I should’ve read further below in the description because I would’ve seen that it’s not free. I figured it would be quick to use my phone to fax and it was, just at a cost of $9.99 for a week. I’ll cancel it and now makes me wonder if I would’ve saved money by just going into a store and spending less than a dollar. Convenient though and that’s nice.
Pricey but easy 4/5
Pricey but easy
Not free service 1/5
New Fax 5/5
By Phonics Game Book
Excellent Apple Fax is Back Praise God!
Subscription options 3/5
Your subscription option is less than honest. Fax starts you at option $99 per year pre selected. When it should start you off with $9.99 per year as option 1.
So easy 5/5
You made faxing so easy .. thank you.
Fake reviews, not free at all 1/5
They draw you in that it’s a free service to fax documents over but they don’t explain that you need to have a subscription in order to send anything! They have no responses from their staff and the 5 star reviews are paid for!
Too expensive but very convenient
Money hungry apps 4/5
I tried 3 others apps and they stated that a 5 page fax was to large to send and this one worked but I had to pay money. I usually don’t even fax anything because it is modern times and most people use email or encrypted email for security. This is such a rip-off!! It works but wow, 10 dollars for a fax!
Stupid Choice 1/5
I really wish this app would stop sending me notifications about a failed payment, this app has been deleted and want nothing to do with it!!!
DOES NOT WORK AT ALL 1/5
By Mooka :)
Shoddy App 1/5
By LJ web editor
This app does not work, and they will not refund you. So disappointed, and there is no recourse. Buyer beware!!!
Not free 1/5
$9.99 to send a fax (for a weekly subscription)
Works from iPhone 5/5
I had trouble with another app crashing when I tried to load pdf files to be faxed. This app loaded them quickly and easily. Works like it should. Handy to have these days when fax machines are nearly obsolete.
Costs a lot 2/5
Expect to pay.
They are a SCAM 1/5
Stay away from this company. They have charged me 4 x (9.99 x four) as much as they should have, and I learned by reading some posts on their Facebook page that they’ve done this to other people for years as well! They will keep charging you until you stop them. You’ve been warned people.
1 year subscription canceled after 8 months and customer service won’t respond 1/5
I paid for a years subscription, and it worked great for about 8 months. Then I tried to send a fax and it said I didn’t have an account. I contacted customer support, and followed all their instructions, but my account was not restored. Customer support said they would escalate my case to their software team. Over four weeks later, I have not received a response even though I continue to message them. The price for a new 1 year subscription has now doubled.
I did it! 4/5
First time faxing from IPHONE! I did it without any help!
This App is not free 1/5
I just installed it only to find out it is not free smh now I am uninstalling it
Pay off letter from Jovia 5/5
Poor customer service! 1/5
By Ella Cureton
I didn’t realize that the subscription (which is pricey at $50) was only for sending faxes. That did not include a fax number or receiving. I immediately realized that after I paid & opened the app. I asked Nikki, a customer service representative, if I could cancel, as this was not going to work for my business. It was literally within minutes (if not seconds) of me paying. She said no, I had agreed to the terms. I find that to be such a money scheming tactic. People are people & sometimes make errors. It would be different if I had it for weeks or had actually used the app. Highly disappointed & buyer beware!
Not free 1/5
Amazing , fast and efficient
Very bad 1/5
Fax is free but they charge so fk them
It does what it says. FAX 5/5
Simple to use fax
DO NOT USE!!!!! 1/5
Please note that the terms for the subscriptions are not clear and it automatically applies! BE CAUTIOUS if you only need yo do one fax! Do yourself a favor and go to a local FedEx instead! $9.99 for a week??? Sure my ONE fax I needed went through, great; thanks, But it was a one time need, and now I’ve been charged for multiple weeks. I deleted the app and what I thought was to cancel any future payments, and still have been charged for weeks…..Fax APP will not refund me. They don’t care. TERRIBLE TERRIBLE customer service! I have sent ONE fax and being charged for multiple weeks now!
Gets you on a auto renewing subscription 1/5
Make you pay for weekly renewing subscription when all you want is a one time use.
Doesn’t work for me idk why 2/5
By Mcds man
Spent $10 doesn’t even load 1 page
Faxes don’t ever send 😡😡😡😡😡😡 1/5
I wasted $10 just to find out that I can’t get a fax to go through??? This is a joke…don’t waste your money.
Supposed to have a 3 day free trial. I tried to use the app and it said that it couldn’t send my document. I tried to cancel the same day that I subscribed, then they took $107.24 from my account. I contacted customer service and was told that I have to seek a refund from Apple. Terrible app and they took my money.
Great convenience 5/5
By Ilias KD
From your iPhone office :)