Poor service 1/5
By Doctor P99
No one to talk to! I purchased 500 pages and I haven’t send 500 pages. It shut me off saying I have exceeded the limit. Can’t dispute with anyone other than email which they will respond to in 48 hours. I need to fax something urgently so I purchased another 500 pages with the hope that it will get the job done but it tells me to delete the subscription and then get another number. It won’t allow me to cancel the subscription 🙄🙄
Expensive for crappy blurry fax 1/5
Used one time, fax came out so blurry we ended up having to go somewhere and pay for a printed copy. Not worth the money they want to charge for such a wonky app. Zero stars wasn’t possible or that’s what they would’ve received.
Just downloaded the app 4/5
Got offered a 3 day trial
So I didn’t have to pay a $/month or $/page like other apps.
I rarely ever need to fax so this was perfect for me
(5 stars if it was completely free)
I have been trying to cancel this app for 3 days now! Why is it so hard to cancel a trial??
Stuck with an overpriced app that I do not really need to have 1/5
I just want out of this give me back my money or at least most of it.
This app is a scam. It’s just trying to trick you into not cancelling so they can charge the max service fee. No app is worth 99 dollars which I was charged after foolishly forgetting to cancel it after the 3 day free trial. Apple was no help either as the report a problem function says not eligible for a refund, and doesn’t seem to be a way to get to a human. No thanks Apple keep your creepy app, you’ll be hearing from my credit card company soon.
Overpriced trick 1/5
App will default to a full year $100 subscription after the three day free trial. Monthly $10 subscriptions available but zero warning. Buyer beware.
Good app 4/5
Love the app! I downloaded it to send a fax. I don’t use it often so i wish it was cheaper but not bad for 9.99 a month when needed.
Doesn’t work 1/5
By Casual everyman gamer
Pay $10 set up a number, you can send but not receive can I have five dollars back?
Don’t hide cancelation 1/5
A design approach to purely upset customers
Poor customer support 1/5
The app is trash
Not free 1/5
Free app not free. $99 no way
Beware of the billing price process 1/5
By Iowa Maple
This app went to the most expensive option after my trial period. Which makes me feel like they are hoping you forget to manage your account. I wanted the monthly option since faxing is not normally on demand nowadays. $107.00 is outlandish for any app!! I’m disappointed to say the least.
upsell upsell 2/5
too much fiddling- will just stop working when they want you to buy ‘premium’ stuff —- JuST the FAX, maam! give me the fax
This app does work. But is not user friendly!! You can’t contact support. Every time I click on the button to contact support it says this option is not supported! They offer a free trial, yet it’s impossible to contact them to cancel the subscription! I’m canceling my debit card! I’m not gonna pay for something I wanted to cancel within the first 10min. of trying to use!
Stole my money and won’t refund it 1/5
I sent this company an email asking them to cancel my account as soon as I realized it didn’t send any of my faxes. Then it charged me $99.00 and when I contacted them about it they run you around in circles by auto sending links that lead nowhere. It won’t let me reset the password for an account that I never set up but they continue to say I have and when I request to reset my password they don’t send you a link to reset it even if you request it. This isn’t a fax app it’s just a way to steal from people. I’ve sent about twenty emails a day trying to get my money back and it’s nothing but a runaround and a lie. Shysters!
It great ,but too pricey 5/5
By mrs whiteman
I hardly fax, maybe once or twice a year.. so paying that amount is outrageous.
Unused and unwanted app 1/5
One day I needed to fax a copy of my drivers license and this app was suggested for me to use. I downloaded the app on a trail bases and never got it to work and have never tried to use it again Now they are trying to get money from me for something I don’t want and have never used They don’t make it easy to make them stop either
I have no idea where all the “easy to use” reviews are coming from. Because there appears to be a hundred tabs for purchasing credits and subscriptions, but none for checking fax status, reviewing sent faxes, etc. Scanner is just sad. Notifications are on, but I have no idea if my faxes were sent, because I didn’t receive any notifications. I signed up for a monthly subscription which I am cancelling immediately. I can’t imagine an app less user friendly.
Image Extremely Skewed 1/5
I took pictures with my IPad to send a Fax. After I sent the Fax I realized the Image was Extremely Stretched to a point where is was unreadable. I asked for a Refund so we will see how that goes . .
Sent fax 5/5
App is easy to use it actually works
Wasted money short trial period 2/5
By Fan of play12
This is a setup. That three day period you better hurry up. Because they will charge you a hundred dollars.
CHARGED FOR A FULL YEAR!!!!! 1/5
I sent one fax with the free trial then chose the one month subscription so I could fax one more follow up paper. I was charged for a full year!!! I did not choose 1 year!!!!
Didn’t work. Auto billed me so now I’m stuck with this crappy, USELESS app for a year and out $100+. I’m LIVID and have nothing good to say about this app and its “features”
Great service will definitely recommend.
Sorry app 1/5
I had so many problems with my scanned
documents coming out black or cut in half. Then you have to sign up for $100.00 a year to get the three day trial. Once you use it you go through hell or high water to find out how to cancel your subscription. I didn’t like it.
Don’t download 1/5
Best of luck trying to cancel your service and delete the app. Basically a scam. @apple you should remove them from your App Store.
Excellent service 5/5
I’m a business owner that works from home, and like several people I’m sure I don’t own a land line anymore. This App is so helpful & easy to use! 5 stars
By Richard Hodges Jr.
Turned pictures 90 degrees.
Super convenient 5/5
This app is convenient and it did what it said...no false advertising...happy customer
Works great ! 5/5
Simple to use and works fantastic ! I recommend it!
By john john54
Great app easy to use when you don’t have to have a actual fax machine you can fax directly from you Iphone Very useful you can any important paperwork right away
A little on the scammy side 3/5
$99 per year and then another $9.99 per month if you want a permanent number. I didn’t see till free available. I notified CS for a refund and got nowhere. After a few unhelpful emails I contacted Apple CS for an immediate refund. I signed up for a MyFax number (permanent) for $100 for a year and there’s an optional toll free number.
Dr. Michael Loehrer 5/5
Works well. Clear and concise instructions. Intuitive interface.
This app says it's free for a Three day trial and they charged me as soon as I downloaded it!!! Not very happy
Says three day trial then they shoot you to a 99.99 yearly subscription. DO NOT DOWNLOAD
Poor quality too expensive 1/5
By Andrew M Ryan
Needed to fax 1 paper mobile and was in a bind. Got the 3 day trial for the outrageous 99$ yearly subscription. Used it once and then unsubscribed and deleted the app. I am praying they don’t find a way to charge me that ridiculous yearly fee of 99$. The one fax I did use ended up being horrible quality, faded and couldn’t even legibly read the document I tried to fax. Sad.
It took for ever for it to fax. Kept saying that I Did not have an Internet connection when I know that I did. Seems a little complicated.
Bait and switch on price 1/5
Download app to send ONE fax. Defaulted to a 3 day trial and one year subscription for $99.00.
Turned off the auto subscription renewal (have a picture from phone) yet 3 days later after the feee trial was notified by email that it did the auto renewal anyway.
99.00 for one fax. At this point I am sure it will be a long process to get my money back.
love sharing 5/5
Zap fax 1/5
1/2 star for not user friendly & no help when I needed it. They asked for sensitive information. I hope I canceled them.
Difficult to use sending new fax after first 1/5
No home page to come back to to create new fax if you enter number wrong no way to delete
Faxing is deminishing 5/5
Great app. But pricing for this product should have an a la cart feature for those who do very little faxing.
Need more flexibility and directions to use 3/5
By ancient ruins
Unable to delete fax as I begin using it. Scanned and disliked page redid scan, just kept adding pages. Unreadable by receiver. Sent second after adjusting intensity, waiting for results.......
SCAM SCAM SCAM 3/5
There's no way to cancel your subscription in the app! If you want to use the free trial you'll be locked in for the subscription whether you like it or not. DO NOT DOWNLOAD! DO NOT GIVE THEM YOUR BILLING INFO! SCAM SCAM SCAM!
The content of document was very faded 2/5
Yes easy to use. Quality was very faded. It was impossible to know the content of the document. I had to get a another app and used the exact same document that looked very clear maybe even better than using a normal scan.
Great app 5/5
Very useful app
Happy customer 5/5
First time user of this app and I am very happy with the experience, fax was sent without a hitch. Thumbs up 👍🏽