Unused and unwanted app 1/5
One day I needed to fax a copy of my drivers license and this app was suggested for me to use. I downloaded the app on a trail bases and never got it to work and have never tried to use it again Now they are trying to get money from me for something I don’t want and have never used They don’t make it easy to make them stop either
I have no idea where all the “easy to use” reviews are coming from. Because there appears to be a hundred tabs for purchasing credits and subscriptions, but none for checking fax status, reviewing sent faxes, etc. Scanner is just sad. Notifications are on, but I have no idea if my faxes were sent, because I didn’t receive any notifications. I signed up for a monthly subscription which I am cancelling immediately. I can’t imagine an app less user friendly.
Image Extremely Skewed 1/5
I took pictures with my IPad to send a Fax. After I sent the Fax I realized the Image was Extremely Stretched to a point where is was unreadable. I asked for a Refund so we will see how that goes . .
Sent fax 5/5
App is easy to use it actually works
Wasted money short trial period 2/5
By Fan of play12
This is a setup. That three day period you better hurry up. Because they will charge you a hundred dollars.
Message sent 5/5
Thank you so much I've been trying everywhere. This fax zap is the best way to send a fax...it worked for me and your it's worth it to have on your computer home or phone . I love it.
CHARGED FOR A FULL YEAR!!!!! 1/5
I sent one fax with the free trial then chose the one month subscription so I could fax one more follow up paper. I was charged for a full year!!! I did not choose 1 year!!!!
Didn’t work. Auto billed me so now I’m stuck with this crappy, USELESS app for a year and out $100+. I’m LIVID and have nothing good to say about this app and its “features”
Great service will definitely recommend.
Sorry app 1/5
I had so many problems with my scanned
documents coming out black or cut in half. Then you have to sign up for $100.00 a year to get the three day trial. Once you use it you go through hell or high water to find out how to cancel your subscription. I didn’t like it.
Don’t download 1/5
Best of luck trying to cancel your service and delete the app. Basically a scam. @apple you should remove them from your App Store.
Excellent service 5/5
I’m a business owner that works from home, and like several people I’m sure I don’t own a land line anymore. This App is so helpful & easy to use! 5 stars
By Richard Hodges Jr.
Turned pictures 90 degrees.
Super convenient 5/5
This app is convenient and it did what it said...no false advertising...happy customer
Works great ! 5/5
Simple to use and works fantastic ! I recommend it!
By john john54
Great app easy to use when you don’t have to have a actual fax machine you can fax directly from you Iphone Very useful you can any important paperwork right away
A little on the scammy side 3/5
$99 per year and then another $9.99 per month if you want a permanent number. I didn’t see till free available. I notified CS for a refund and got nowhere. After a few unhelpful emails I contacted Apple CS for an immediate refund. I signed up for a MyFax number (permanent) for $100 for a year and there’s an optional toll free number.
Dr. Michael Loehrer 5/5
Works well. Clear and concise instructions. Intuitive interface.
This app says it's free for a Three day trial and they charged me as soon as I downloaded it!!! Not very happy
Says three day trial then they shoot you to a 99.99 yearly subscription. DO NOT DOWNLOAD
The service has stated that my fax was delivered from my iPhone tonight. At a cost will see in the morning if everything is on the up and up.. I’m hopeful and you seem to be helpful and that is a good mix, thank you!
Poor quality too expensive 1/5
By Andrew M Ryan
Needed to fax 1 paper mobile and was in a bind. Got the 3 day trial for the outrageous 99$ yearly subscription. Used it once and then unsubscribed and deleted the app. I am praying they don’t find a way to charge me that ridiculous yearly fee of 99$. The one fax I did use ended up being horrible quality, faded and couldn’t even legibly read the document I tried to fax. Sad.
It took for ever for it to fax. Kept saying that I Did not have an Internet connection when I know that I did. Seems a little complicated.
Bait and switch on price 1/5
Download app to send ONE fax. Defaulted to a 3 day trial and one year subscription for $99.00.
Turned off the auto subscription renewal (have a picture from phone) yet 3 days later after the feee trial was notified by email that it did the auto renewal anyway.
99.00 for one fax. At this point I am sure it will be a long process to get my money back.
Best app 5/5
By ganiyu afeez
I was scared my fax won’t deliver to amazon ..but when I download the app and put the amazon fax number and my fax was sent it identify the fax number I put as amazon and that make me trust this app am going to buy more point and I will continue to use this app..please download this app for best fax message
love sharing 5/5
Zap fax 1/5
1/2 star for not user friendly & no help when I needed it. They asked for sensitive information. I hope I canceled them.
Difficult to use sending new fax after first 1/5
No home page to come back to to create new fax if you enter number wrong no way to delete
Faxing is deminishing 5/5
Great app. But pricing for this product should have an a la cart feature for those who do very little faxing.
Need more flexibility and directions to use 3/5
By ancient ruins
Unable to delete fax as I begin using it. Scanned and disliked page redid scan, just kept adding pages. Unreadable by receiver. Sent second after adjusting intensity, waiting for results.......
SCAM SCAM SCAM 3/5
There's no way to cancel your subscription in the app! If you want to use the free trial you'll be locked in for the subscription whether you like it or not. DO NOT DOWNLOAD! DO NOT GIVE THEM YOUR BILLING INFO! SCAM SCAM SCAM!
The content of document was very faded 2/5
Yes easy to use. Quality was very faded. It was impossible to know the content of the document. I had to get a another app and used the exact same document that looked very clear maybe even better than using a normal scan.
Great app 5/5
Very useful app
Happy customer 5/5
First time user of this app and I am very happy with the experience, fax was sent without a hitch. Thumbs up 👍🏽
Poor quality but works amazing! 5/5
Tired other ways to scan but am really happy with this app!!
Cool app 5/5
By hehe hoho hahaha
I like it it’s pretty dope
Fax zap is amazing 5/5
Not free 3/5
App Store says free to download but not free to send a fax. Must buy pages starting at $4.99 for 5 pages.
Love the dual fax & scan feature 5/5
I’m a business owner and I don’t have an assistant or the time to be doing all this. Any app that makes my life easier is an app i’d invest in
Savor the flav 3/5
Tax bills 2018
Nice app 5/5
By c rodriguez m
Easy to use,
Easy to use and fast sending my stuff 5/5
Make scanning and faxing very easy from anywhere on my cell
Too many ads
Basic & convenient 4/5
I love the convenience and the ease with which it can be used. Very user friendly.
doesnt work 1/5
despite strong signals and cell service , constant error about signal. all other apps/ services requiring service working fine. app no good
Stay away- bait and switch 1/5
By Stay away from Fax Zap!
Purchased credits so I could fax 2 pages. The credits didn’t work. I contacted customer support, who advised me that I needed to extend my number. It automatically enrolled me in a $99.99 yearly subscription, which I don’t need and which they will not refund. A total ripoff.