App does not work 1/5
The app charged me for all these credits that I cannot use. I haven’t even been able to send a fax, I need my money back.
Convenient but not user friendly 4/5
It’s great to be able to scan and fax from wherever I have phone reception. However, it took me a while before I could figure out how to use the app and I accidentally sent a couple faxes to the wrong people before I got the hang of it. How embarrassing! They contained personal info. Also, it uploads to the cloud before sending. Therefore it would be GREAT if there was a way to delete a fax AFTER it was uploaded but BEFORE it was sent to give one time to retrieve mistakes.
They do all they can to not reveal that you will be charged for an annual fee of $108, automatically. Your not given a choice to choose a plan of a lesser price once your free trial ends, they will sign you up for the year subscription, whether you want it or not. “Bait and switch” tactics. I have reached out to Apple, no help. Reached out by email to customer service, no help. I received a one page fax for $108. Ridiculous!
Worked great 5/5
This app helped me out in a pinch. Easy to use. Highly recommended.
Amazingly simple 5/5
I needed to send important docs immediately and did not have a fax available. Saw the app simple as downloaded the app scan docs and sent and received documents. Definitely recommend.
Rev Daniel F 5/5
Cancellation Problems 1/5
It was easy to use but when I went to cancel and sent several emails! Finally got an actual email that linked me to where I could cancel! Still got charged over a $100 and only needed to send 2 faxes! Make sure you get on it if you plan to cancel because problems getting canceled in time and charged money I can’t get back now!!!
Just what I was looking for! 5/5
It wa awesome
How to cancel 3/5
How do I cancel my subscription?
By Richie Fields
Need it in a hurry and worked
Terrible!!! They automatically charged me $99 for annual subscription 1/5
Now i am stuck with this useless, poor quality fax service for a year with no option to cancel and no customer service phone number to call. Seriously considering switching to Samsung just because of Apple’s terrible sell strategies
STAY AWAY!! FRAUD !!! 1/5
This app takes your money and would not let you fax! Once you contact CS you will get no where with them to get your money back!
Stay AWAY!! These people are fraud and steal your money and do not provide the service they advertise!!!!!
Excellent and easy !
By cet 1
Easy, simple. Like using a fax at home
Convenient & Ease 5/5
For a FREE fax and scan app this particular one went beyond what I expected. Sending a fax from the convenience of my iPhone is a mommy must have for 2019. Raising children is a job in itself. The busy chaotic lifestyle for this mommy of 5 sometimes becomes unmanageable and that is why I rated this app at a 5 star because it for sure saves me time. I literally lay on the bed, send/receive faxes while I’m nursing. I kill 2 birds in 1 stone. Soo if you want ease and convenience and comfort then download this app. Without a shadow of a doubt you’ll be amazed at what all the app offers.
Very convenient fast 5/5
Scam! Do NOT buy! 1/5
Wife tried this, huge mistake, used it once, tried to cancel within days, company unresponsive. Trying to cancel and refund via Apple...so frustrating and cumbersome (why make refunds hard and p!ss off customers?)! WAY overpriced - $99?!
Faxing and scanning 5/5
I didn’t have any problems like the rest I downloaded and it’s free the first three days
FALSE ADVERTISING 1/5
By The grand poobas
No way to end automatic renewal, for $100!!!!
Warning!!! Offers a 3 day free trial of premium features and then charges you for a one-year subscription, $99.99 in this case, before the 3 days is over. We were unable to cancel before free trial ended.
Do not sign up for this trial!! 1/5
The minute I cancelled the ‘free trial’ they charged me $99.99 - better values available in other apps!!
Not User-Friendly, but is Expensive 1/5
If you like illogical thrashing around, hunting for a way to send another fax with a different cover page, finding an editing button that does not edit the existing info on a cover page or seeing scans of documents that lack clarity and appear blotchy; then this is the FAX app for you. Those were my experiences.
They want at least $9.99 the first time you go to the “Send a FAX” process. Now I am left trying to get my $9.99 back.
its fast and clear. awesome apps. i recommend it to all
FRANCES Williams MD 1/5
By aphodite anagnost
I don’t need my own number. I only need to send fax’s. I don’t want to be charged for a number
Poor service 1/5
By Doctor P99
No one to talk to! I purchased 500 pages and I haven’t send 500 pages. It shut me off saying I have exceeded the limit. Can’t dispute with anyone other than email which they will respond to in 48 hours. I need to fax something urgently so I purchased another 500 pages with the hope that it will get the job done but it tells me to delete the subscription and then get another number. It won’t allow me to cancel the subscription 🙄🙄
Expensive for crappy blurry fax 1/5
Used one time, fax came out so blurry we ended up having to go somewhere and pay for a printed copy. Not worth the money they want to charge for such a wonky app. Zero stars wasn’t possible or that’s what they would’ve received.
Just downloaded the app 4/5
Got offered a 3 day trial
So I didn’t have to pay a $/month or $/page like other apps.
I rarely ever need to fax so this was perfect for me
(5 stars if it was completely free)
I have been trying to cancel this app for 3 days now! Why is it so hard to cancel a trial??
Stuck with an overpriced app that I do not really need to have 1/5
I just want out of this give me back my money or at least most of it.
This app is a scam. It’s just trying to trick you into not cancelling so they can charge the max service fee. No app is worth 99 dollars which I was charged after foolishly forgetting to cancel it after the 3 day free trial. Apple was no help either as the report a problem function says not eligible for a refund, and doesn’t seem to be a way to get to a human. No thanks Apple keep your creepy app, you’ll be hearing from my credit card company soon.
Overpriced trick 1/5
App will default to a full year $100 subscription after the three day free trial. Monthly $10 subscriptions available but zero warning. Buyer beware.
Good app 4/5
Love the app! I downloaded it to send a fax. I don’t use it often so i wish it was cheaper but not bad for 9.99 a month when needed.
Doesn’t work 1/5
By Casual everyman gamer
Pay $10 set up a number, you can send but not receive can I have five dollars back?
Don’t hide cancelation 1/5
A design approach to purely upset customers
Poor customer support 1/5
The app is trash
Not free 1/5
Free app not free. $99 no way
Beware of the billing price process 1/5
By Iowa Maple
This app went to the most expensive option after my trial period. Which makes me feel like they are hoping you forget to manage your account. I wanted the monthly option since faxing is not normally on demand nowadays. $107.00 is outlandish for any app!! I’m disappointed to say the least.
upsell upsell 2/5
too much fiddling- will just stop working when they want you to buy ‘premium’ stuff —- JuST the FAX, maam! give me the fax
This app does work. But is not user friendly!! You can’t contact support. Every time I click on the button to contact support it says this option is not supported! They offer a free trial, yet it’s impossible to contact them to cancel the subscription! I’m canceling my debit card! I’m not gonna pay for something I wanted to cancel within the first 10min. of trying to use!
Stole my money and won’t refund it 1/5
I sent this company an email asking them to cancel my account as soon as I realized it didn’t send any of my faxes. Then it charged me $99.00 and when I contacted them about it they run you around in circles by auto sending links that lead nowhere. It won’t let me reset the password for an account that I never set up but they continue to say I have and when I request to reset my password they don’t send you a link to reset it even if you request it. This isn’t a fax app it’s just a way to steal from people. I’ve sent about twenty emails a day trying to get my money back and it’s nothing but a runaround and a lie. Shysters!
It great ,but too pricey 5/5
By mrs whiteman
I hardly fax, maybe once or twice a year.. so paying that amount is outrageous.
Unused and unwanted app 1/5
One day I needed to fax a copy of my drivers license and this app was suggested for me to use. I downloaded the app on a trail bases and never got it to work and have never tried to use it again Now they are trying to get money from me for something I don’t want and have never used They don’t make it easy to make them stop either
I have no idea where all the “easy to use” reviews are coming from. Because there appears to be a hundred tabs for purchasing credits and subscriptions, but none for checking fax status, reviewing sent faxes, etc. Scanner is just sad. Notifications are on, but I have no idea if my faxes were sent, because I didn’t receive any notifications. I signed up for a monthly subscription which I am cancelling immediately. I can’t imagine an app less user friendly.
Image Extremely Skewed 1/5
I took pictures with my IPad to send a Fax. After I sent the Fax I realized the Image was Extremely Stretched to a point where is was unreadable. I asked for a Refund so we will see how that goes . .
Sent fax 5/5
App is easy to use it actually works
Wasted money short trial period 2/5
By Fan of play12
This is a setup. That three day period you better hurry up. Because they will charge you a hundred dollars.
CHARGED FOR A FULL YEAR!!!!! 1/5
I sent one fax with the free trial then chose the one month subscription so I could fax one more follow up paper. I was charged for a full year!!! I did not choose 1 year!!!!
Didn’t work. Auto billed me so now I’m stuck with this crappy, USELESS app for a year and out $100+. I’m LIVID and have nothing good to say about this app and its “features”
Great service will definitely recommend.