Whenever this app is updated, it forces login again but doesn’t accept login information. It says “the action you requested cannot be completed. Please try again.” Isn’t FedEx a large enough company by now to do better than this? Ridiculous.
Worst Experience of My Life 1/5
FedEx is the worst shipping company of all time. I unfortunately was forced to use them because a product I bought ships only with them. I then wrote in the notes like I do with USPS or UPS and told them very specifically not to leave the package and wait for me to get it. They left the package, it was stolen, and I lost about $300 that day. I tried getting ahold of them, and I did, but as you can imagine it was the absolute worst. I was on the phone with three different people, who literally read back what it was saying on my app. I never got any resolution, but amazon is conducting an investigation and I fully plan on filing a federal lawsuit along with several other people who have had to use these sorry mistake for a shipping company. FedEx is the absolute worst, don’t use FedEx or you will have the most miserable time of your entire life.
FedEx App 4/5
Over all this app is easy to use and keeps track of packages sent or have been sent and received I use it for recurved packages the one thing I don’t like is you cannot remove alternate names once placed on I added people that live here who might receive packages at any given time but found you cannot delete or edit them to add their last names to it this is why I gave it 4 stars instead of 5
horrible app horrible service, as usual
Terrible service 1/5
Your service is terrible and disgraceful, you don’t really give us an actual accurate window time to track our packages. Neither you don’t give us the opportunity to know when the package is being delivered...nor the person who is going to be delivering the packages...which is confusing, unorganized details! Despite us giving details about the package being delivered...were still missing our packages. You honestly need to have a better organization skills and services about people’s packages. 😡😡 worst service and delivery ever.
Nicknames disappear 2/5
By Ms. Raph
Love the app in general, but I use the nicknames field to add my customer’s name as it make it easier to keep track. Every time FedEx updates the tracking information, ie, the delivery date, the nickname is cleared. This field is practically useless. Please fix it!
THE WORST ! 1/5
This is absolutely the worst delivery company ever, they take forever to bring your package and gives you incorrect tracking information. They are a waste of time.
No truck map tracker 1/5
UPS has a map that you can track the truck in real time. Step it up FedEx.
Worst Delivery Service of them all 1/5
These employees are lazy as hell. They are quick to post a delivery notice on a person’s door without ringing the doorbell and actually DELIVERING the package. No other delivery service does that. I hate FedEx and wish I could choose which service I want to use when I order things online.
I sent a box on May 12,2020 to go to Accra Ghana. The FedEx person who picked up box for shipping checked all the paperwork and said it was all there. This was an express shipping. As of today May 29 I have not been able to find out where the package is and have left several messages with the FedEx research number and ad if today have not heard from them or anyone at FedEx. The package contained birthday presents and I don’t understand why someone can’t contact me regarding this. I’m also including my phone number 7705734711 and my email
FedEx Account number 3/5
App doesn’t show account number.
It’s a much needed feature. Pls look into it
Watch app does not work 2/5
After resetting both my iPhone and Apple Watch to factory settings with the latest version of iOS, the app on the watch no longer tracks packaged the are on the iPhone’s version of the app. The watch app and the iPhone app are not syncing, the watch app says there is nothing to track, meanwhile the iPhone app shows tracking out for delivery. The watch app does not work as advertised, app support in the App Store brings you to a website that describes the app and a download link with no way to let developer know. I’m a Christian so I will not say the derogation things that would say to release the frustration. Have a nice day everyone do not install on Apple Watch trust me it will not work, this is coming from an AT&T engineer btw.
WHERE IS IT 1/5
If I could give FedEx a 0 I would. THIS APP SAID MY PACKAGE I ORDERED ON MAY 12th WAS SUPPOSED TO BE HERE MAY 20th. it’s 10 days overdue! I had an order i needed last week! It says it’s pending and won’t just tell me when it will be here, I didn’t pay for this shipping
Awesome fast tracking 5/5
By Splat Robin
Less than Worthless 1/5
The app is awful. It doesn’t agree with the website. It says my package is to be delivered today but the website says tomorrow. The website shows package progress and the app has no idea the package moved. Just yesterday the app said the package was due for delivery the previous day! Now how’s THAT gonna happen? The app is less than worthless because it’s plain wrong, not just stupid.
WORST COURIER EVER 1/5
By worst courier ever
WORST COURIER EVER
Ned to be improve 1/5
By marlima lol
not really good ..they left my package in the front door and tex me after 30 minutes later...the text alert .need to be more accurate .from FedExp....almost lost my package ..
Giving the customer hope 5/5
May 28, 2020 Thursday
Appreciate the delivery tracking accuracy.
Thanks for having live persons answering calls.
FedEx app very helpful, but secure.......
Missing package 1/5
By Really Fedex
Horrible service. I had a package set for delivery on a Tuesday.. then Wednesday..then on Thursday it was “delivered “ but missing. It didn’t require a signature but was signed by Xreno..(REALLY)
The field agent was rude and I continually got the run around with a different excuse each day as to why the package hadn’t arrived. Needless to say if UPS is not available, then oh well. Won’t be using Fedex again. Still waiting on a resolution!
Shipping delay 1/5
No body contact with me for shipping hold. Terrible service!
limited functionality. oughta copy usps 2/5
the fedex and ups apps are pretty crappy compared to the us postal service app, it would help them both to install, use and copy the features and usability of usps. the fedex app has numerous hinderances like it has popup errors for no reason when trying to save a shipment as favorite. you can look up a tracking number but cant save it or go back to it if it wont be a favorite unless you reenter the tracking info again
from a global shipment and tech laden corp with layers of shipping data and a lot of programmers, this apps a disappointment
God I’m tired of this app, and this company. They should call it “Federal Whenever It’s Convenient for Us.” Completely unreliable, the information is all over the place and never updated, and the actual delivery ends up at the wrong place. I wish companies would stop shipping through FedEx because it’s exhausting dealing with them.
Not useful 1/5
FedEx's app needs to take a lesson from UPS's app. Which is very useful and informative. With UPS you can track your package they let you know when it's delivered. FedEx in my experience does neither, to bad.
Tracking lost item poor communication from fedex 2/5
By Fun guy 1976
easy to use. does what it’s supposed to. 5/5
Easy to track inbound and outbound parcels.
Horrible service 1/5
By Los Angeles is huge
Have had multiple packages lost recently and packages sit in nearby distribution centers for days and days before being delivered.
I haven’t checked this app in a bit, but holy cow this is so much better and well designed. Best shipment app so far!
A GREAT App! 5/5
A pleasure to use. Full of information, easy to use, and one of the best consumer friendly apps around. Tells you everything you want to know and presents some great options for delivery. Congrats! A++++!!
F*** FedEx 5/5
Where tf is my package FedEx?!?!?! I’ve been waiting too long since delivery day and still nothing, this is the worst delivery company.
Waiting, Waiting 1/5
I’ve been waiting for an order to be picked up by FedEx from Belk in Charlotte for 3 weeks!! This is unacceptable!
Worst service imaginable 1/5
I ordered a package off of Amazon, pretty cut and dry stuff, however FedEx decided to make it more complicated and confusing than it needed to be. After fiddling with the website it said the app was better, so like a smart person would do to have an easier time, I downloaded it. No additional info from the site, the requests I put in were completely ignored, the direct signature that I “was required to sign” was signed for by a ghost it would appear because I did not sign for it nor did anyone in my household, and to top it all off, my package looked like a 2 year old blindly smashed it with a mallet. Worst service I could ever drum up in my head. 0 stars FedEx, get off my phone and out of my life I guarantee I will never use this joke of a delivery service again.
The app is pretty awesome followed my item from purchase to porch.
Not accurate 1/5
The only thing worse than no information is bad information.
First track on Thursday, to be delivered Friday.
Second track on Friday, to be delivered Saturday.
Third track on Saturday, “at FedEx location, to be delivered Saturday”. It remained this status all day Saturday even though it wasn’t “out for delivery”.
I called 800-GoFedEx and spoke with customer service and they told me it was still on a trailer and wouldn’t be delivered on Saturday. I stayed home 2 days waiting on this package, believing it would be delivered when the app said it would.
Shame on me.
iPhone 👍🏼 iWatch 👎🏼 3/5
So far the app works great on iPhone but for some reason iWatch app is no working. No matter what I do on the iPhone app so the tracking shows on my iWatch, nothing appears.
By Acfe dkdj
I don’t really review thing but I’m really disappointed in how fedex his running this company I paid 25 dollars more for express shipping said it would get here today 22 on Friday and it never showed up
Highly disappointed never buying from it again
You change the delivery date everyday. Your as bed as USPS.
Pick up delay 1/5
Why is FedEx not picking up product from manufacturer’s warehouse where it arrived May 20th. FedEx used to be the best in the industry. Not impressed for several years now. Compare your communication with Amazon. Not close. Look at their growth.
Terrible functionality 1/5
This issue isn’t just for the app, it is also for the fedex website as both has the same problem. I moved and am trying to update my address and it keeps telling me to enter a valid address or that the action can not be completed. My address is correct and you need to fix your broken system.
Glitches after last update 3/5
After last update the push notifications are intermittent. Either you don’t receive a notification for status of package and if you do receive one, it’s delayed well after the scan.
Show delivery truck on map 4/5
I thought FedEx was supposed to lead UPS in tech? UPS has been offering map view for awhile now, so FedEx is long past due to respond in kind.
Amazon,USPS fall; FedEx mixed results are little better ( at least progress shows).
My Review 5/5
Best delivery service easy to use app the driver is above and beyond couldnt ask for better service.Thank You so much.
Keep up the excellent service.Love you all
Digital Door Tag freezes app every time 3/5
Cannot choose an option and have to shut down and reopen app to get anything functioning again. If you try to choose an option on it it freezes the app.
specific time 1/5
Giving an all day time is not exactly tracking the package
Delivery date errors in detail screen 3/5
Example: the list of packages show the delivery date as 5/20, but tap the line, and the detail say 5/19.
If I change my iPhone or iPads time zone from west coast to east coast, THEN both the list screen and the detail screen show 5/20.
The website says 5/20.
The app doesn’t work. Some idiot will come reply to tell me to call. I always do. It’s a known issue. It has been for 6 months. Fix your broken app. Don’t tell me to call or email anyone.
Big problems 2/5
Delivery dates are way off and keep being changed. Might as well be guesses. Push notifications don’t work (I even deleted and reinstalled so it would add to notification permissions in settings).
“Scheduled delivery” apparently doesn’t mean delivery to your home, it apparently means the next stop in the shipping process. Totally misleading!!
Very bad service 1/5
Very bad service