Very good service and tracks my package accurately
Great App 4/5
It’s great but I gave it 4 stars because a package left my app screen because it was transferred to the post office for delivery. I still wanted to track it so I had to go and find the tracking number and then add it to the watch list on the FedEx App so I can monitor the package. I removed a star because of the additional steps required to track the package. Otherwise, I love this app.
Does not update deliveries 3/5
By Great She Wolf
The app does not update any early deliveries that tells me to watch for the package that would be a day early. It also does not allow me to enroll into the delivery manager so that I could provide delivery instructions. I had to call FedEx directly instead. I’m awaiting for my package today, which is the posted delivery date.
Customer service is great people are nice and very professional the delivery times are actually accurate and on time. Great service. Thank you so much fedex
Can’t get live human being on phone. Package not delivered 1/5
Terrible service don’t use fed ex
They dont care 1/5
Worst app ever. They send me msg about my package that is ready to pick up. Im going to the location and my package was not there. 3 times i was like that. They lost my package
Tracking Info 2/5
The Tracking Information is never accurate.
App hasn’t worked for a while now 1/5
Not sure what’s happening but the app doesn’t open and just stalls every time I try to use it. Been like that for a couple months.
This is by far the worst app I have ever used but it fits the type service I get from Fed Ex. Awful.
Avoid....Errors everywhere 1/5
This app doesn’t not serve a purpose. The website is exactly the same info and has a map.
Delivery issues 1/5
I am VERY UPSET WITH DELIVERY GUY IN MY AREA. Horsehead Lake Mecosta Mi to be exact. I have had deliveries dropped off that are “perishable “ and left at BACK ENTRY WHERE I HAVE A SIGN DO NOT LEAVE AT THIS DOOR USE SIDE DOOR
WELL THEY LEFT IT OUT THERE AGAIN AND JUST BY LUCK TODAY WE WENT OUT BACK AND HE SAW IT. TEMPS ARE GOING TO BE IN HIGH 50’s today and the meat would have been thawed out. 😳🙄🥵🥵🥵🥵🥵🥵🥵
This happened before Why can’t the delivery guy take 30 seconds longer and go to the SIDE DOOR AND RANG THE DARN DOORBELL. we would know to go to the door and see what or who was there. UPS does this and even sets it inside the side door. I am getting ready to cancel my delivery of frozen salmon and beef if this continues. It is BAD BUSINESS. 30 more seconds to do the RIGHT THING. Do your drivers not care if what they deliver is okay????????? They leave it out in the rain too. You either have them on TOO TIGHT OF A SCHEDULE OR YOU DO NOT CARE EITHER
Please let drivers in this area to be more aware. I MIGHT EVEN LET LOOSE ON SOCIAL MEDIA ABOUT THE DISRESPECTFUL ATTITUDE FED EX DELIVERY SERVICE IS.
VERY UPSET CUSTOMER.
Constantly required to login.
Better than UPS 5/5
By Actor Artist
Frustrating just like the service 1/5
Frustrating just like the service. Says my account is locked, won’t let me sign up with a new account. Barcode scan is useless- it basically tells me nothing. What a waste of time.
Quick and Dependable 5/5
By Karen in New Britain
Go with FedEx
Completely useless and dysfunctional!
Para Fedex México 1/5
Son lo peor dan asco nunca envíen cosas a mexico son unas ratas solo te piden papeleos y más papeleos para que te des por vencido y te quiten tus cosas que asco y vergüenza me dan mis paisanos nunca jamás confíen en ellos son de lo peor ratas!!! 🐀
By package dog
If you had a way to set a specific spot for your packages I would have given them 5 stars! I had to call on the phone to set my preferences! I have a German Shepherd and he likes packages to! I have had several packages torn to pieces several times and each time I was home I would tell the delivery person to put a certain spot so my dog would not destroy them
AMAZING SERVICE! 5/5
AMAZING SERVICE! FedEx made purchasing a large screen TV from Walmart so incredibly easy. From a simple visit to a Walmart SuperCenter to my front door in a couple of days, with free shipping, who could ask for more? Fed Ex all but unboxed the TV and set the device in place.
For those who might remember, the FedEx concept was doomed to failure by a college professor who was reviewing a Master's thesis. He said it wouldn't work.
This proves that those who can, do, and those who can't, teach!
No option to add dimensions for oversized boxes 2/5
No option to add dimensions for oversized boxes for rate quotes
Face ID doesn’t work 2/5
The app works fine but you can’t sign in with Face ID. It says it’s enabled in settings, but when the login screen comes up it asks for Touch ID or your password. It obviously isn’t programmed right. But the app works well otherwise
The app is intuitive and easy to use!
Great shipping company 5/5
You always do what you say you will do.
So different from others.
Failed to return my package 1/5
Am Jose have been having issue with FedEx they failed to deliver my package or return it to my home address my package as been on pending going to a month now it was ship since February 7 from Corvallis Oregon I don’t know why am treated this way maybe because am from Mexico I keep calling security department nothing as been done case code 106013 I hope you people return my package
No better than website 2/5
Delivery notifications is the only thing I like more than just using the website. Delivery instruction doesn’t work when trying to enroll it always give an error message. When a package is delivered there are no details. Would be nice to know if the package was left on porch or given to apartment management, even usps provides that.
By fedex trashhhhh
FedEx is bad
Keeps logging me out... 1/5
For the past few weeks, the app will not save my login information and requires me to log in every time I try to use it again, and if that wasn’t bad enough, when I do try to log back in, it keeps throwing me an error that it can’t do that right now and try again later. Also, I don’t need a phone call from fedex every time I try to reroute my package to a local pickup facility since my fedex driver doesn’t seem to be able to read and always leaves my package in different locations. Apparently a high school diploma is not required to drive for fedex.
Great App 5/5
This is great the way it tracks all of your shipments even if you are not the sender.
Great app 3/5
But I have to login multiple times due to glitches. Please fix this bug, I really like the app because it’s way easier to use Touch ID to sign in, but there’s still a bug left to squash. Please find it and fix it soon.
Doesn't save login info 1/5
Doesn't save login info.
Packages aren't shown that are put on hold.
Constantly logging me out, then giving error message when trying to log back in 2/5
Best app for tracking your FedEx package
It won’t let me make a account!!! 1/5
It won’t let me make a delivery manager account I’ve tried everything!! Even the website is no help!! Keeps saying couldn’t connect at this time.
By tongue do
You guys are a great fast delivery I like that
Bad upgrade 3/5
Just got an upgrade for ur site and it takes a few attempts to log on to site. Fix the bugs
Need iPad Version 3/5
By Customer SC
Need an iPad version of the app, not only iPhone. Thanks
Landscape View 4/5
The app would be five stars if landscape view was an option on an iPad and iPhone.
Broken & Useless 1/5
The app login is seriously broken just like their delivery service. I ordered something, and the shipper chose FedEx, not me. My previous job, I wouldn't allow FedEx on the premises because they create more headaches than their service solves.
Can the app developer get off their butts and correct the issues with the app in a timely manner? Timely manner, lol. I almost forgot who I'm dealing with!
Won’t stay logged in, constantly has errors when you try to log in. Won’t actually enable biometrics, even after turning it on multiple times.
Need to know 3/5
By Sabertooth MD
Doesn’t tell you who sent the package.
This app is to serve Fed Ex so they can track us.
Just leave my [email protected]
package at the door and move on.
This app will be deleted when I finally receive my package.
Never on Time should’ve stuck with UPS
By Hollywood Ariies
I just downloaded this app. I can't even sign up for an account because it keeps crashing.
You had a 5 Star App 1/5
Then you had your update to fix an issue I wasn’t having now the app won’t open
Useless company 1/5
Have had a package siting in the same spot for 5 days now no one will email me back return a call or anything I just want my package and this app is as useless and fedex in general never ship with them again they are a joke
Face ID and login issues 1/5
With latest update, I am now being asked to log in with each visit. Then, it doesn’t accept my login information. And Face ID doesn’t work. It’s only after I close and reopen the app that Face ID works and logs me in. Total crap.
Update: After reading recent reviews, it appears that others are also having the same issue.
Package Lady 5/5
By Package Lady
Love the app‼️ Gives excellent update ‼️
Sign for my package 1/5
No where on the app would it let me sign for my package, it did let me send it to a local fedex store so I could pick it up on my way home but not to sign for it so it will be at my home when I get there.
UPS IS BETTER 1/5
FOR SOME REASON, FEDEX DRIVERS DON’T KNOW HOW TO READ OR THE APP DOESN’T WORK WHEN YOU PUT IN THE INSTRUCTIONS TO LEAVE IN THE REAR DOOR, THEY PUT IT IN THE FRONT OR BETTER YET THEY DELIVERED THE IPHONE THAT I ORDERED TO A DIFFERENT HOUSE. THANKS FEDEX!