Problems finding delivery point 1/5
By Casual listner
No way to communicate with driver to give instructions and directions to correct location. Seems the drivers gets lost. Makes me wonder about how much is being stolen. UPS has no problem. App will not let you register either, it only tracks at this point.
Great app once you register and sign in, anything that you order using FedEx for shipping automatically you get a update On your tracking, overall very easy to use and very convenient
Love being able to see my package progress!
How about 5/5
A nice little app but how about adding a couple of features:
Add the ability to schedule a pick up at a different location than my registered business address
Tie in e-mail confirmation for those pick-ups and ability to schedule that one time address using the app
It’s nice to be able to have knowledge and control of your packages. While not perfect this program is serving most of my needs without a lot of effort.
Redirect Packages 3/5
I wish I could redirect pkgs to a nearby FEDEX store so they don’t get stolen off my porch.
Amazing delivery guy. 5/5
We had a delivery today two of each item. Our delivery guy let us know that our delivery must have gotten duplicate. He have twins and need two of each. But it was nice for him to double check with us.
I love the service but I think they should at least knocked on the door
Love the App 5/5
Its a good app . My only suggestion would be that to add the mailbox option along with the front porch , garage , back porch because sometimes its just an important envolope and we dont want it to be lost so delivering it to mailbox would be best than at the front door. Rest i find this app really user friendly.
Love the App! 5/5
Love the app, works good, design looks great!
Love this app 5/5
I love this app but they should let me make an account. I have been trying to make one but I can’t.
Support the NRA 1/5
I had to stop using your service and delete the app. Supporting the NRA is discriminatory.
Negative stars does fedex look at their reviews? 1/5
Like many other reviews, not sure why they have this app at all? Impossible to sign up for delivery manager, the main feature! Answer the idiotic questions even though I have had an account for twenty years. They seem to be able to take my money without knowing who owned my house two transactions ago. Even their date format is wrong, how do you screw up a date? Then you call these morons and they tell you it's fixed, which of course, it is not. Hate to think what they would describe as broken?
Not good 1/5
I have an iPhone 6+ iOS 11.2.2. When I activate Touch ID and then close the app without logging out, upon opening the app again the splash screen opens and then the spinning wheel just spins indefinitely. I have to delete the app and I’ll try foregoing Touch ID and see what happens. Nope, same thing happens.
Terrible service where other couriers excel 1/5
The app is limited and the services are sub par. Continued lobbying in government and eroding of our democracy makes it an easy choice to avoid this company.
Very helpful 5/5
By DJ Dion D
Just loads and loads, no response 1/5
By Some Apostle
I just got this app yesterday and both times I’ve opened it to look at an order the page “loads” endlessly and the screen becomes unresponsive. Closing the app and reopening brings you back to the “loading” page. The only way to stop it was to turn off my iPhone and turn it back on after a while. After restarting the app and trying to look at an order again and it does the very same thing. My opinion is that this app is utterly useless and excels only at pissing me off.
Always great service, but mishandle packages 3/5
Sometimes these guys do a great job but other times it’s pretty bad. I had some perishables items that needed to be delivered overnight by 10:30am it was a local overnight it probably would had
One of the greats! 5/5
I first off love this app. It’s so easy to navigate. When it comes to tracking it is accurate and up to date. I received the typical “Do you love this app” pop-up. I’m used to an app asking me to go rate them and write a review. But after I answered it with a yes it said “we love you too!” Now how great is that? It never asked me to rate them. 5 Stars baby! Great company all together in my opinion. Thanks!
5 star 5/5
I support the NRA- 5 star
There is no option to give blanket delivery instructions for your address. You can only give instructions for each delivery. In other words, if you have the same instructions for every delivery then you have to enter them EVERY TIME.
What is the point of the app????????? If all you need todo is track the package, that can be done through a web browser.
Downloading this garbage wasted my valuable time. I will request USPS, UPS, DHL, or any other service that actually respects their customers time.
Worse App 1/5
By Pelon LA 424
This is one of the worst applications that can exist for the iPhone, a crap service so if you plan to download it DO NOT DO IT.
Need to fix notification issues 1/5
There are issues with notifications settings with the latest iOS. Please fix them quickly...
By young Snap
Fedex supports the nra murder of children in schools. No way.
Great app! 5/5
Never would’ve guessed I would use the FedEx app so often. I have had so many bad experiences online shopping, and this really helps me feel more secure about my orders.
No longer tracks 1/5
App used to load and track my packages... it now no longer does that. I can just sit and stare at the loading screen indefinitely 🤷🏼♀️
FedEx app makes me feel sorry for humanity 1/5
This morning I was able to download the UPS app and set up vacation hold with ease. I’m even able to set up a vacation hold with USPS on the web (USPS has been stepping up their game) but the pathetic morons at FedEx make me fear for humanity. First they make you answer these asinine security questions which were garbled and one question asked me for the last 4 digits on a state ID where I haven’t lived for over 2 decades. Then I get locked out. So I call FedEx. After wandering around their phone tree for a good 5 mins I finally reach a “human being”. This person tells me that no human can help me with a vacation hold and that I’m locked out of my account for at least 48 hours and no one can do anything about it. Pathetic, FedEx. Simply pathetic. Your incompetence makes me fear for humanity.
Fake reviews 1/5
This app is pointless. It doesn’t track your shipments. When I signed up to use the app, it wouldn’t let me sign up saying invalid email, or username not available, then suddenly oh that is available and you’re signed up. When I enter a tracking number it does nothing. Blank screen saying not found, when I have all my physical receipts right here. This app is just useless. It could be great especially for business owners like me who shop with fedex daily.
iPad native support? 2/5
So disappointing that FedEx does not value their customers enough to add native iPad support. I have an iPad Pro and I mainly use it in landscape mode and it is such a pain in the rear to be typing into something rotated 90° (not to mention it is also doubled up resolution). The iPad was introduced 7, read it SEVEN, years ago. Just how hard is it to add a native iPad mode?
False info 1/5
Only reason I downloaded the app was because it said I could electronically sign for my packages. Downloaded, signed up, verified my identity and poof!!! Nothing!!! No where on the app was there a option for me to electronically sign for either of my packages. Called support and after 5 minutes of talking to a robot I finally got a real person. This person told me sometimes this option does not work. Total waste of time. Deleted and will do my shipments with UPS from now on.
Inaccurate functionality 1/5
App allows me to set a “Hold at Location” as I know I won’t be present to sign. In reality, the “Hold at Location” button is as useful as a “close doors” button in an elevator. It does nothing to change the actual delivery. FedEx almost seems to fetishize the act of leaving a door tag. They excel at not actually delivering your item, nor providing the options that other carriers provide. They have done for shipping what the ivory trade has done for elephants.
Not of use 1/5
This is the app for FedEx, the parcel delivery service, right? The app can't track more than one item. It's data is poor, in my experience. Often not up to date or completely contradictory. If you give Fedex your data (logging in), you still can't see any information about your packages that you haven't manually entered. Finally, the performance is abysmal. For a simple tracking app, and I stress simple, it still loads so much garbage in the background that it hangs for 10-30 seconds every time it becomes active.
By أبرار محمد
I have tried to enroll in “Fedex Manger” for several times now with no luck, it keeps saying that “the system is not available now try later” worthless
agree with others 1/5
By mattson service
I own a business, I need shipping costs to bill my customers.
FedEx will NOT give me an itemized invoice. Only a monthly total,,, FEDEX in the words or Donald Trump,,, Your fired
Most Features Don’t Work 2/5
By Alden F.
When it comes to tracking shipments, this app does a great job at keeping me up to date (though I have better apps for that). Where it fails is in any of the services FedEx offers.
Hold at Location has failed every time Ive tried to use it, meaning you’re either waiting for them to try delivering your package again, getting bounced around their customer service until the call gets ended, or going on a wild goose chase trying to get your package the day the say it’ll be delivered. When even the people at the local office say to avoid the app and just use the website, you know there’s a problem.
Love the FedEx application, it helps me track my packages. Thank you
By Introspective Falcon
This app is utterly useless. It won’t let me validate my address, so I can provide delivery instructions. It keeps giving me a system error. Pointless. 😕
They should be ashamed! 1/5
Had I read the other reviews before downloading I would not have even bothered— every complaint is on the money. Worse yet, at first I could not register to even provide delivery instructions as the app demands that you answer 4 questions involving your history but none of the questions even pertained to me!!!
Good potential, epic fail; waste of time 3/5
We had three parcels to track. All went well until the first transfer point, at which the items were (inexplicably) dropped out of our tracking. I didn’t bother to recreate new tracking items (too tedious to enter the long tracking numbers yet again). Rather, I’m using a different (freebie) tracking app that queries *all* services (including FedEx, USPS, and UPS).
This app is useless.
The app hides the last three characters of the tracking number and replaces them with dots. It’s not helpful at all when I show my phone screen to the counter agent when I’m picking up the package(s) at the ship center.
Noureddine Tami 5/5
By Noureddine Tami
Best Shipping company I trust & deal with since long time
Truck or Van GPS Tracking 5/5
Definitely like the current app. Unless security concerns exist, it would be spot-on tracking if the GPS of the truck or van carrying the shipment was available to the shipper, recipient or both. With security concerns, I would not support such tracking of shipments aboard any aircraft.
Buggy sign-up process 2/5
When I first opened the app, i signed up for an account, then opted in for Delivery Manager, but couldn’t create a label because i didn’t have a shipping account. So the app redirected me to a shipping lite page where I created my two overnight labels, neither of which can be managed for pick-up within the app. So before you download this app, create a shipping account on FedEx.com and then login with that in the app.
App is a complete waste of time. 1/5
I can’t do any of the things I need to do regarding package delivery with this app ~ it is worthless! It will let you you track a delivery and schedule a pick-up but that’s it. I don’t need to schedule a package pick-up, but rather re-route my package being delivered to a Fed Ex facility for pick-up and this isn’t even an option. When will Fed Ex develop a Delivery Manager app??? Just an FYI ~ UPS’s app is very easy to use. Their app allows me to re-route my package being delivered to a UPS facility for pick-up. And if my shipping method doesn’t support this, then the app also allows me to upgrade my shipping, for an additional charge, so that I am able to re-route the package. Several people in my neighborhood have had packages stolen off their doorsteps & front porches, so that’s my reason for doing this.
Great tool 5/5
Very easy to track packages. Love it.
Lazy, Lying, Rude Service & Zero Help 1/5
By Maxfun lol
I emailed their local branch repeatedly for days. They ignored it. I informed the delivery guy what time is my availability. He ignored it too. Then after many hours have passed they just conveniently posted a lie (in their tracking app update) that I was not available or my place is closed for business. So bad! 😡
Luv this app!
Needs improvement 1/5
The app does not keep nicknames
Sing up not working in app 1/5
They cant validate user. You need answers to question even they dont have good answers
Works great...once 2/5
That app works as expected when I first log in. But then any subsequent time trying to open the app it hangs with a spinner on the loading screen forever. I've let it sit for 5 minutes & it still wouldn't move past the screen. I have to uninstall the app & reinstall each time I want to run the app.