Problems with latest update 1/5
Something broke after your latest update. It was working for me prior to this and now it has noticeable problems and doesn’t work anymore. Please revisit and fix thanks.
The new FedEx app 5/5
Just started using app. App is easy to use very informative and one of my better apps on my device. Highly recommend even if you just ship and receive very few packages. Bravo FedEx.
App glitch 1/5
All deliveries say signature required. Email support. Get told to call. They can’t help me. Apparently nobody knows what’s going on or just can’t forward the issue to the correct people.
Decent progress with a lot of online errors. 3/5
Several times I’ve had the Deliveries page time out with WiFi and LTE on and say failure to find package information. More recently only the app keeps saying Signature Required when no signature is required. Both times the FedEx Drivers were upset I put the paper up even for release. It’s not my fault if the app tells me I need to sign though and can’t be home!
Must have APP 5/5
This is one of the apps you just need if you do any kind of online shopping. It takes much the uncertainty and unpredictability of online shopping away. It’s convenient to make custom adjustments to your delivery needs, saves me much hassle and lets me plan.
Not all address in Google 2/5
App connects to Google Maps- which my address has a missing letter in it, but wont recognize the correct address on sign. Now cant add a package to give delivery details
Tracking just not working...at all. 1/5
Hopefully there will be an upgrade to fix it soon.
App won’t allow you to add a nickname 2/5
Horrible app. This app had a feature to add a name to track other deliveries to your home for other people in your household. When you open the feature and tape on add name the keyboard doesn’t appear to allow you to enter a name. Therefore you cannot track the package as soon a a shipping label is generated. The only way is to contact the person shipping the item for the tracking number and enter it to your account.
Excellent app. Wish there was a proper version for the iPad.
Doesn’t work 1/5
By No longer an Uber Fan
App won’t even let me set up an account. Keep getting “Please try again later”.
Handy app and easy to use 5/5
By N A Olsen III
It’s easy to see where a package is and get updates on the progress. I appreciate knowing everything before or when it happens.
Help to stop porch pirates 1/5
Most of the drivers don’t try to hide the packages, its just sitting in the middle of the porch in clear view from the street. We have a big porch with a brick railing all around, if they would place it behind the wall about 4-5 feet from where they leave it it couldn’t be seen from the street. They must know about thefts from porch pirates. UPS and USPS do hide packages.
no locations 2/5
i tried to get a package held but the app says there aren’t any locations and then the app closes. there’s a location just down the street from my home. , the only thing it’s good for is a tracking number.
Have to keep reinstalling 2/5
By SuperC the Creator
Seems the app only works for about 20 minutes.
After that when I try to check a tracking number the app just freezes at the splash screen and never loads. I have to uninstall and reinstall two or three times to get it to load. I have just decided to use the browser version instead.
Not reliable 2/5
At first I could look up my incoming packages and it saves it. But as of lately i have to input my tracking every time I want to check on my packages. Because of that I won’t get notified if it’s delivered. Which I need to check as I’ve been home and they delivered and no knocking. Then porch Pirates come.
Edited to say that in order to validate my address or me I have to answer questions I don’t know or the answe is none of the above. I’ve never lived outside the United States but that’s not an option. I don’t know these people it asks me about and the phone number options? Nope I only had 4 phone numbers maybe 5 but none of those are on there. So I can’t even set up an account
No face recognition 3/5
By Jj air
I have one of the newer iPhones which does face and not fingerprint recognition. The current app does not support face recognition.
Overall the app is okay. Not great. There’s a bug that show every single package coming to me is going to require a signature but I’ve never had to sign for anything. Wish they would fix it.
Does not accept my valid UN and password. Asks me a security question that is not in my profile, to which there is no possible answer for me. Cannot login, thus app is useless to me.
Tried to hold at location. Keeps saying try again in a few minutes. Tried day after day as the driver keeps trying to deliver. Guess they want me to take time off work to get one lousy package. Keep it.
Delivery manager? 1/5
It takes an act of Congress to access the Delivery Manager. All I am trying to do is set up a vacation hold (I do have delivery manager) and it is impossible with the app. Can’t access it from the app (if it’s buried - where? Why??) and even from the website, you can’t get to it. Finally figured it out by using a mobile browser. Why is it so hard? That should be THE easiest given the importance of it.
The app is a mess.
Can’t sign for deliveries 2/5
Even though I am enrolled in delivery manager, there is no way to electronically sign for deliveries requiring a signature.
No Delivery 1/5
I’ve been waiting now for a week for a package that contains food inside and FedEx is yet to deliver my package or contact me for an update after I filed an online claim for my box.
I have been receiving a lot of packages from FedEx and this app has been really helpful. There is one suggestion I would like to leave for future app updates is one where you can actually sign for the package directly on the app when it says direct signature required
Bug report: app shows signature required 4/5
By Javen O
I created a lab express saver label for a package with no special services. The package hasn’t been dropped off yet. The iOS app (v4.9.0 (25)) shows “signature required” while the website does not. The package should not require a signature. Is this a bug in the app?
Need to add iPad full screen landscape support 3/5
Please add full screen support on iPads. It works however it only fills up the center and you have to zoom the screen.
I dl'd this app because I'm expecting a heavy package and want to track it. I've tried several times to leave delivery instructions, which requires you to sign up for an account. Every time I've attempted this over the past two days, I've gotten an 'Exam error' message and it won't allow me to do it.
Pls update, fix app so it's actually usable.
Electronic signature 1/5
I downloaded this app, for electronic signature, I’m disabled! I can’t get to the door to sign
Tried to find in the app and I can’t find it! I’m Dumping this App!
FedEx should take into account,
That there are a lot of disabled people, in this world!!
Do not use 1/5
This app is horrible. I’ve been trying to schedule pick ups and leave drop off instructions but have been getting an error message for the last two days. Don’t waste your time with this app.
frustrating to the point of DELETE 1/5
I am tortured by this frustrating and crappy app.It’s one of those apps that’s obvious not a single executive at Fed ex has it on their phone or uses it regularly to do their own shipping . If they did it would work like UPS ‘s ...Flawlessly.
There can’t be a better business to be in then being in the business of “last mile “ I can’t believe you’re screwing it up this badly.
Stuck on loading screen 1/5
When launching the app it doesn’t go past the loading screen with the spinning circle.
App is broken 1/5
I use FedEx everyday. For the past couple of month I have not been able to use this App. I keep getting an error stating my Country/Territory is not supported. How can this be and I’m in the US. Thought it would be fixed by now but still not fixed. Please find a fix.
Making pdf of the print labels 1/5
Can I make a PDF file of my labels after creating a new shipment by the mobile app as I’m creating this everyday by pc by pressing the button “Print” and selecting adobe PDF and I print out the 7 page of my shipment.
Issue in Fedex Delivery Manager 2/5
Seems there is a bug in your Fedex Delivery Manager Service. When trying to setup, some of the mandatory questions are not at all related to user. Please check your program carefully and fix it ASAP. Thank you.
No iPad specific version 1/5
I Can’t believe there is not an iPad specific version. Nothing more than the app ported from the iPhone. If UPS can do it why can’t you? Deleted from iPad and shall remain so.
Awful, nonfunctional app. Poor customer service 1/5
I tried to enroll in Fedex Delivery Manager and it tried to verify me with random information that has nothing to do with me. They have some relative of mine listed as Antionette? Ummm, I have never met an Antionette, I have no relative named Antionette, I have never had any of those phone numbers listed and so I can never be enrolled in Fedex Delivery Manager. The App has nowhere to suggest feedback or seek support. If they pull the wrong I formation about that is not related to you, you’re packages will be delivered to the wrong address forever. Not a customer friendly app and not a customer friendly company.
Error in delivery date for latest release 4/5
By JustAnother Day
The latest release on the page where it lists all the packages associated to your account, it is displays a scheduled delivery that doesn’t match with the date that is shown on the individual tracking. Please fix it!!!
Doesn’t do anything but track 1/5
I tried putting a package on vacation hold. Nope. Tried changing delivery day. Nope. Now I’ve had to change my password 4 times in 3 days because it keeps telling me I’m either locked out or my username and password are incorrect. I write down the new passwords as I change them and it still won’t let me back in. I wish some of the companies I order from would just go to UPS, I NEVER have any problems with them or their app
I just don’t know 1/5
I get the app the follow my deliveries. Then we get a bill for 60 bucks. Uh, don’t recall that. Shut down the cc. Now I see the bill. Who knew fed Ed charges to monitor your incoming shipments from others.
Good for tracking, awful for shipping 2/5
Each time I’ve tried to create a label for a new shipment using this app I have received an error message “We are unable to create a shipment. Please try again.” During the final step. I tried deleting and adding the app but still no luck - just wasted time. Website works, though it would be easier to just use the app.
Tracking unsuccessful 1/5
“Your tracking attempt was unsuccessful. Please try again later.” So basic tracking functionality of a package that is currently out for delivery does not work. I would give this 0 out of 5 stars if I could.
Broken! Does Not Work 1/5
App doesn’t work at all! After launch, the working spinner just spins and spins and spins. The UPS apps doesn’t have these kind of issues.
Worst service ever 1/5
By Brain tracker
Never reply, always misguide, people are so stupid at FedEx.
All the time keeps reconnecting the phone call.
No support for bugs! 1/5
Months ...if I delete a Delivery Manager queued delivery notification , months later it mysteriously reappears. I’ve deleted/reinstalled iPhone app. I’ve even changed phones (from 8 to Max!). This is happening after several iPhone app updates, several iOS updates, and in the current v4.8.2 (11). Customer tech support, and iPhone Help all said they had “no trouble shooting” info for my problem. I suspect numbers are reused, or databases are refreshed and my deletion is overridden?
iPad Landscape Mode? AppSupport 3/5
Apple has published repeatedly that more users use their in landscape mode than in portrait. Yet, your newest app stays in portrait mode. Seriously? Your programmers can’t have the app responsive to orientation? Also, your App Support link on the App Store takes a user to your generic FAQ page. That’s not App Support guys. That’s trying your best to hide from your customer. Why isn’t there a clear link on that page to send you questions for support???????? So frustrating, expect more from FEDEX.
Got locked out of my account for no reason 1/5
I use a password manager and know the password I was enter ring was correct. Also tried Face ID and it just whirled and did nothing multiple times. Tried to reset my password and encountered multiple errors. Then got to my security question and encountered more errors. Went to the website and actually reset my password only to be still locked out from the app and website. After hours so no customer support. Absolute trash.
Major bug 1/5
What in the world is wrong with this app.... I have a FedEx account. I can sign in perfectly easily by using a computer browser. But the app won't take my exact credentials. I even tried to reset my login and password through the app, and the secret question it had me answer wasn't even the one I set up. Ridiculous.... serious flaws and bugs. Please fix because this is useless.
No iPad support 1/5
By Glen Campbell
Why can’t big companies like this support the iPad?
App not working 1/5
Trying to track my package, given it three days and I can’t see the package. I know I’m entering the correct number because it works on the webpage, but it is not working on the app. So pretty useless to me at this point.