Latest fix has screwed up the sync! 1/5
The latest update stopped my Fitbit from being able to sync it just keeps spinning! This is not the way to monitor my stats!
Changes to food section needed asap 4/5
The app is great
Some few fixes that need to be made asap. In the food section. When you change your portion size, it doesn't change the nutrition facts so you don't see how what you're eating had an effect. Also when you input food, it says macros but doesn't actually tell you how many grams of carbs you are total, protein, fat. This change is a must for this app. Please fix asap. Otherwise it's 5 star.
I think this is one of most frustrating apps that I have ever used. My husband has the app for android, its much better. Fix this crappy app!!!!!
Another update another ruined Fitbit 1/5
Gotta love how Fitbit will do Updates then the tracker suddenly stops working. This isn’t the first time but seriously think it will be the last. Sure there are cheaper and more reliable trackers out there. Time to look!!!
Latest version is a giant step backwards 1/5
I used to love this app. The latest version however is a downgrade. It’s less intuitive, less customizable, and less functional. It should not have gone past beta testing
Worst update and format yet! 1/5
I don’t know what the FitBit developers were thinking, but the new update is the opposite of user friendly and does not display the info as it used to. Fix this ASAP, or I will be taking my business elsewhere!
Update to 2.95 2/5
I love my Fitbit, but the new version of the app is horrid. Would love to use the new interface but the setting won’t stay. I have to use the ‘Discover’ button each time I reopen the app to get my settings back, and then it locks up after syncing, reverting back to the ‘Discover’ button.
Fight to connect 2/5
Love my Versa, but the app is so difficult to connect. On both the iPad and iPhone. I’m constantly having to restart my Versa and phone to get them to talk to each other. Deleting the Versa and re-pairing doesn’t help either. Very frustrating.
Love My Fitbit but... 4/5
I love every function on this tracker from tracking my workout to tracking my sleep and water intake. I just wish there was a wider variety of activities that that are tracked. I attended a cycle class twice a week and it’s difficult to gauge how many calories I’ve burned. I have to use one of the other listed activities to gauge of many calories.
Terrible customer support 1/5
My sister’s account got hacked a week ago - the email was changed and she no longer has access to it. She reported it immediately and Fitbit’s only respond when she asks for updates now is that the “case is under review.” Her account has access to all of the gps coordinates of her running routes and other personal information and Fitbit couldn’t care less about her safety and security, not only online but in real life.
Awesome fitness tracker 5/5
Fitbit is easy to use and full of information!!! If you want to lose weight and be motivated this is your app.
Fitbit Charge 2 5/5
My Fitbit works extremely well. The Fitbit Team are always willing to assist me with occasional questions I may have about my watch. Thanks Fitbit!!
Still getting used to the update, but overall the app works fine.
Love the Fitbit, not the app 3/5
My app has shown me the same message for the last three months. Although I have read it, I cannot delete the message and it keeps showing that it’s new. It’s also not easy to find your friends and I wish you could share more information, like the workouts that you’ve accomplished not just steps.
Could be 5 if it worked with other apps 3/5
Good app and watch would be a 5 star if it worked with Nike apps and the Apple health. But it doesn’t so it gets 3 stars.
New dashboard a step back 1/5
The new dashboard is awful. It is so visually boring compared to the original dashboard. Worse still you can’t go back to the original. No preview was given and now I’m stuck with the stripped down list format. How does this enhance user experience? Going backwards here. 👎
Update seems faster but icons are Blah! 3/5
Chose to use the new interface and it seems to react and download data more rapidly. HOWEVER, the icons and user interface are BLAH and lack character or any compelling presentation.
Great dashboards 4/5
I live all of the integrated features and things to track in the app. The food log needs a lot of work and I still think that the track it app, which lets you build meals and recipes and then log those is waaaaay better than the Fitbit app. The Fitbit interface is beautiful and the fact that I can connect a lot of apps to it is great!
I loved my Fitbits until I got a Charge 3 3/5
By Virginia Shopper
I’m on my fourth Fitbit. I started with the Flex, then Blaze, Versa and now the Charge 3.
Here’s my issue: every week or so my app will not sync... I’ve only had it for 2 months. It takes several shutdowns before it finally syncs. That never happened with my other Fitbits. I tried updating the app and shutting my phone down, as well as updating my Charge.
Also, my other Fitbits (except the Flex) had a “workout” option under “Exercise”. My husband’s Charge 2 has that option. My Charge 3 doesn’t give me that option. I have to choose “weights” when I spin now. Why is that? So disappointing.
Other than that, I’d probably give 5 stars.
Missing Steps!! 1/5
Since this morning, whenever I sync, it’s short about 2k+ steps in my weekly challenge. This needs fixing, I’m getting cheated out of steps to win!
I love the Fitbit and how I can track everything but what I really want/need IS THIS TO SYNC TO THE HEALTH APP. SERIOUSLY PLEASE PLEASE PLEASE
SYNC IT TO THE HEALTH APP
Awful Update 1/5
Please make an option to revert to the old layout or make a better update. I made the terrible decision to update it and I hate the layout of the main screen now. It looks really ugly and I can’t get a brief overview of everything like I used to with the tiles. I really like my Fitbit device, but this update makes me never want to use the app again and I usually check it multiple times a day.
Not sure about the new update 4/5
I love using my Fitbit and being able to keep track of my steps, exercises, sleep, etc. The most recent update was to make options easier to navigate and find, but I was just a little disappointed that it didn’t have the same colors and/or relative formatting. I did like the fact that I could pick specific days for setting my silent alarm, but I would rather go back to the previous setting.
New updates ruined everything great about the app 1/5
No longer syncs to My FitnessPal or MINDBODY apps. Syncing takes so long and sometimes fails to recognize Fitbit itself. This app is now more aggravating than anything and judging from the lack of response to similar complaints, no desire to fix issues.
Not liking the new app update 3/5
I’ve been a loyal Fitbit user for many years and have dealt with a few big online and app layout changes. This latest one is pretty bad though. The home screen is now really bland and the icons are boring. I miss the stats changing colors the closer you get to your goal. It would be nice if we could opt for a different background color or pattern other than bright white as it hurts the eyes. It also feels like you have to scroll for days to see your stats and info. The Discover icon seems not very well thought out. Challenges and Adventures should maybe be their own icon at the bottom, Health and Wellness Stats would be better off in a settings menu and why offer Workouts if you have to open them in Fitbit Coach. Overall the tracking Fitbit offers is great, but the new app update needs some tweaking still.
The app stole my steps! 1/5
I updated my Fitbit app and when my Fitbit synced with my app, I lost over 3,000 steps! Every time I sync I go backwards!
Great app...food logging could improve 4/5
I love the app! I switched from MyFitnessPal/Noom/MapMyRun and got everything I needed! One request: it would be great to be able to log an arbitrary number of calories of a food rather than needing to select a serving, 4 cups, etc. Sometimes the foods in the library don’t match what’s on the box, I eat a non-standard amount, etc., and allowing me to simply log 75 calories of x would totally fix this shortcoming!
Great app 5/5
Love it no issues or problem
Best App Ever ! 5/5
This is everything you need in ONE app for FREE!! It tracks calories , gives you a diet plan, tracks your cycle for females, & it tells you how much calories you burn throughout the day including sleeping etc. I love this & i would recommend this to anyone looking to lose weight , or to get in shape.
Fitbit user 5/5
By colby wi resident
Really enjoy the app, works well to keep me motivated while working out and staying on tract when it comes to my sleep.. very happy with it.
My most used and favorite app!
IOS support 3/5
When will the Fitbit Versa be able to use quick reply to messages from the watch?!? This drives me crazy knowing other Fitbit watches can do this but the newest watch can’t. #comeonguys
New Version is Terrible 1/5
I love my Fitbit, just updated my hardware for the third time to the Charge 3 and I love it! However I had to leave a review for the first time ever to say how much I HATE the new version of the app. Before, you could customize the tiles and then you wouldn't have to mess with it ever again, now that's not the case, the challenges have been moved to the main screen, I constantly have to move the challenges out of the way, since they default to the very top, so I can keep the water tracking tile at the top. Once the challenge is over, they take a while to go away, which before it was on the main screen was fine, now that the challenge is on the main screen, they are just in the way of any new challenge. Plus you can't tell the difference between old and new challenges when you try to move them. And the main screen doesn't remember where you were when you click on a tile, so if you click on a tile, when you go back to the main screen, you return to the top, this is especially annoying if you have multiple challenges you are checking, since they are all named the same you have to find a new way to figure out which challenges you've already looked at and which you still need to look at.
I hate app updates just for the sake of doing an update. There have been improvements in the hardware that added value, Charge is now waterproof!, but there was no improvement to the app and now it's just terrible.
Fitbit Update 3/5
Love this app, and how it challenges me to move more every day! However, I’m not a big fan of the newest update, and how we can’t revert back to the original screen when we do update. I wish I could go back to the original screen before I updated to the new face today.
Fitbit rocks! 5/5
I use this app daily to keep my health in check!
Carl watch looking to buy another brand 4/5
I would like to see blood pressure on the app if they ever add it to the watch?
App update is garbage 1/5
Why would you destroy a thing of beauty? And I can’t go back to the previous version. This new app is hideous.
BEWARE: DO NOT AGREE TO APP UPDATE
It was a fun ride Fitbit. Now I’m looking for a new tracker.
More challenges 5/5
By Bvb Andy sixx girlfriend
I love my Fitbit. This is my second one and now my wife has one. We enjoy the challenges with other people all week. Would it be possible to have more challenges? We would love to see a team challenge. We play with a few couples and would love to have a team competition. We love it. Keep up the good work!
I love this update 5/5
It was about time there was an update made. Thank you for changing something, the tiles were outdated and this looks fresh thank listening to the thousands of us asking for changing things. Keep changing and updating! Add more challenge types, adventure routes etc.
For those who dislike the new option maybe make it an option for them to keep the old tile look?
Need to fix the band falling off 2/5
By 08 Dessie Mae
I love my Fitbit..I wear it religiously and I think it keeps me more active. However this year I’ve already purchases 2 devices and the band keeps falling off... the first one fell off in the mall, so I had to buy a new one. After only a month the band started coming off. This one was replaced by Fitbit. But my very first band lasted over a year without this issue. Seems to me the bands should get better! Please improve the bands. Thanks
I love my fitbit and the original app 1/5
I HATE the newest version of the app tho. Please let us revert back to the old dashboard.
Redesign is unpleasant to look at 1/5
By iTouch Beast
The old design with tiles was much more colorful and easy to look at. Now there’s an obtrusive wheel on the bottom, the tiles are now bland lines, and I have to scroll down to see info I used to see just by opening the app. At least give us the option to change back or customize which design we’d like. Huge downgrade
Child friendly? 3/5
Fitbits are great and I think there the bast watch, and the app is super easy to handle and use. The one issue hat I have is that it’s not child friendly. There a lot of cuss words and words that kids shouldn’t be learning. I have reported countless people for nudity and language, and they I haven’t got a response!!😡 I got in trouble for something that I didn’t even do, and these people are getting away with a lot of inappropriate things. And lastly I can’t message people that are my friends, even if they just friended me it says that I’m not friends with them.
I would really like a response from the developer because this needs to be addressed.
Update fail 1/5
The latest update is a failure if I can’t figure out how to easily get to setting alarms (which I change constantly). Boo! One star!
Fitbit Charge 2 1/5
By crystal 08
Every time you all do an update to the app my Fitbit will not receive text messages or phone calls from my iPhone. My notifications are on and I have done everything I know to do. Please fix this problem.
Words on app 2/5
The labels or brand names for foods are so light in color that you can’t read them. Very frustrating when trying to enter foods. There is also no way to repeat meals that have been eaten. By pass this app as a food log. The lose it app is the best out there.
App logged me out and hadn’t been tracking my sleep recently. Whenever I try to log on, it says “oops something went wrong” . Hasn’t even let me log on!
Don’t do latest upgrade 3/5
By pass on the nickname
Got stuck in a new version of the dashboard which is pretty crummy. Seems you can’t go back.