It worked perfectly for me 5/5
I see a lot of negative reviews, but this app worked perfect. I purchased my tickets (6) directly from the venue, not sure if it makes a difference buying them 2nd hand. I opened the app, went to account/my tickets, and the QA code was ready to go. At the arena the staff simply scanned my code and printed out 6 tickets for our party. No need for everyone to have their own smart device and account. Hopefully this helps anyone skeptical of this app as I was due to previous comments.
Worst app. 1/5
Nobody uses or has heard of flash seats. I went from being able to sell tickets on another well known set to being forced to use this stupid app to try to sell my tickets on due to my sports teams choice. NOTHING ever sold on this site. I think it’s just a place for your posted tickets to be wasted on, so that the venue can continue selling their tickets on the sites that actually sell tickets.
By He who is "I Am"
This is brutal. Forget that the interface is archaic, you can’t manage your listing without retracting them then changing it then reposting them. You can’t search for tickets easily on the app or online. Who came up with this thing? I’ll do whatever I have to in order to avoid using this. Including cancelling my tickets with the team that uses this service. It’s a joke! Oh, and because of Flash’s agreements you can’t list your tickets for more than 75% of face value. It’s criminal.
Convenient but horrible app 2/5
Please update your app to look and work better. It looks like it was made about 10 years ago and then was never updated for the new OS’s. You guys are a big company now with tons of venues in the Denver area using you to get in to events! Step it up and make an app that is enjoyable to use.
If you have the option, don’t use this app 1/5
Everything from the formatting of this app to the needlessly complicated way to get your tickets makes this app = 💩
Poor service and poorly written app 1/5
First, tickets do not appear all the time. You have to hope and pray they show up before you go to the venue. Support is short and rude and says good luck.
Second, the app is written for non-modern devices. On most recent devices, graphics are pixelated, keyboard is oversized, and it uses a significant amount of CPU.
It’s a shame venues are forcing us to use a poorly written app that was made by a seven year old.
I went to a Rockets vs Spurs game last night and had the best time. The convenience of these flash seats was amazing and so easy to scan then they print out actual tickets for you right there and then. We had Club seats it was so much fun and parking was so easy and convenient. It was an outstanding night to say the least. Love FlashSeats
Poor service 1/5
By Dave from Houston
I can’t believe Rodeo Houston let this company deliver their tickets
45min to 1hour just to get app after I paid for UPS delivery
Customer service was horrible. 1/5
Literally took me 2 days to get a hold of someone in customer service.i had an issue with me funds transfer. I was on hold for more than an hour each time I called. Unused their “call back feature” where they call you once an agent is available. They called but only rang like half a ring. I did that 3 times. By the time I answered they would already hang up. I Wouldn’t use this app again.
No problems with app 5/5
I downloaded the app because I purchased tickets for my son-in-law, and had to transfer them to him. Had no problems downloading this app nor doing the transfer.
The worst ticketing experience and app 1/5
I don’t understand how this service can consistently be so horrible and outdated. Red rocks partnering with you was a mistake and it ruins the experience. Having paper tickets delivered by carrier pigeon would be more efficient. Fire your development and design team, update your year 2000-era site and completely overhaul your mobile app design to something past iOS 4. In this current state, You don’t deserve to be partnered with the ticket companies that support you.
Can we update the cosmetics of the app a bit? 2/5
I’ve been looking at the same app layout for almost a decade now. Lol. Update it! Sheesh.
Worst App Ever 1/5
Complete joke. Looping error won’t let you log in. Their website is almost as bad. I can’t believe Rodeo Houston contracted with this gig.
Terrible app, terrible system 1/5
This app and entire ticket management system is terrible!
The app does not function 1/5
It cannot connect while on LTE or WiFi, which makes it pretty useless.
Terrible app, equally bad customer service! 1/5
By CLE Man
This app isn’t functional and won’t load on a smartphone device, and all attempts to reach customer service are met with non-responsiveness, and a lack of knowledge of any of the representatives. Once you get to speak with a customer service rep, they are condescending and clueless of any possible problem with this app. In order to obtain any benefit of the proposed attributes, one must go online or find a device that will work, verify a transfer or purchase was successful, and hope your associated I.D. or credit card scans properly at the venue.
Can't believe buying tickets can get more convoluted than it already is 1/5
Are you looking to make your ticket buying experience as complicated and inconvenient as possible? Do you want yet another middle man between the artist and you, the fan? Do you love adding steps between buying your tickets and going to the event?
If so, then Flash Seats is the app for you. Just buy your tickets and pay an outrageous fee for the privilege of getting your tickets, and then find out you don't actually get them. Instead, you have to download a separate app, create a new account, AND then LINK your accounts together!
Any of those steps not work for you? Well shucks, no concert for you.
Buy the tickets as a gift for your non-techie parents??? Too bad pardner no concert for them either.
Seriously what a waste of my time and money. I'm just going to stop going to concerts
App does not work 1/5
After the new update every time I log into the app says “ error loading location”.
I have called the 800 number multiple times and sat on hold for a few hours, nobody has answered a phone call or emails.
I can’t believe you’re forced to use this at some venues.
Avoid if possible.
Can’t login to flash seats 1/5
The app won’t let me log in. The website won’t let me log in. I’ve reset my password multiple times but still unable to log in. Been trying everything I can for over an hour now. Finally decided to call their support line, have been on hold waiting for someone to answer for over 45 minutes now, and now I’m about to miss my event because I can’t access my tickets.... seriously w...t...f...
I purchased tickets through vivid seats like I normally do and now I have to use this flash seats app that doesn't even work. I still don't know what happened to the tickets I purchased.
Agree with others RE: TERRIBLE APP / SERVICE (?) 1/5
Totally agree with the many other reviews, FLASH SEATS is at best a minimal app and their service is equally sketchy!!! HOW could MAJOR event providers like MLS, NBA, HOUSTON RODRO ( OMG ), etc. and venues like NRG select FLASH SEATS without EVER considering their CUSTOMERS and the APP feedback???
STILK, Flash Seats COULD salvage their service and app by addressing the many complaints and suggestions — 1) PROVIDE A PDF & PRINT OPTION like every other service allows — ok, add some security features to mitigate abuse & forgeries; 2) Add a scan function to allow users to A) to convert numerous paper tickets to Flash, and B) to validate PDF of Paper tickets received from a third party using the function provided in the solution noted at 1) above
This is the most ridiculous app I’ve ever seen. Pointless and not user friendly. I want print a ticket for my little girl who will go in with he dance group and I can’t. She’s 9. I’ve been on hold for 12 mins 35 seconds thus far.
Stay away from this business 1/5
After purchasing tickets I realized they charge an additional 23% off the selling price ++! It’s not even outlined in the transaction when you pay for the tickets. Ended up paying $177 more than I expected. Your better off purchasing tickets through Ticketmaster and getting better seats!
App Never Works! 1/5
By Nena Lily
Since last update, the app cannot open. It hangs every time and have no access to tix, other than website... what’s the point of the app?!
Worst ticket provider I have ever used. Can’t get your tickets? Great. Stay on hold for over an hour to talk to an incompetent customer service rep.
Doesn’t work 1/5
I can’t even open the app. It’s incredibly frustrating.
Can’t get past the first screen 1/5
This is absolutely awful. I keep getting this error: “There was an error loading locations. Please check your internet connections and try again”. I’ve deleted and re-loaded the App several times to no avail. So I can’t get my tickets, can’t forward to my friends, and can’t print. Will never use this horrendous service again.
UPDATE: App is still junk. However, I downloaded the AXS App, signed in with my Flashseats credentials and the accounts linked. I can now see my tickets in the AXS App.
POS Ticket App 1/5
It worked for a year but for the past 4 months I get an error every time I open the app. “There was an error loading locations. Please check your internet connection and try again.” Tried uninstallling and reinstalling. Tried changing app location settings. Emailed axs customer service. Complained on social media. Nothing makes it go away and not one person has reached out with a real human response.
Cannot print 1/5
I this is worthless, I like to give some of our season tickets away as prizes from drawings. It makes it very hard when half of our customers do not use email.
App doesn’t even work 1/5
By Love it, but ...
I downloaded the app and immediately upon opening I get an error saying locations can’t be loaded. That’s it. You can’t click past the error so the app is effectively useless.
App does not even work! 1/5
Purchased Nuggets basketball tickets on my computer and they only give you the option of using Flash Tickets. I've used the app before and didn't think much about it. After purchasing the tickets I tried to login with the app to verify my tickets and keep getting a message that read "error loading locations and please check my internet connection"
I contact app developers Axs for assistance and all they could tell me to do is erase the app and reupload it. After doing this several times, it does not correct the error message. I reply to their email again stating that it does not work and they simply reply to erase and reupload the app!
Still can't get past the error message and have no means of giving my friends their tickets without them having to download the app as I can't print off the tickets!
Every time I try to transfer my tickets, the app crashes.
Only Works About Half the Time 1/5
Terrible app on every level. Tickets disappear from your account for no reason, even if you've paid for them. Results in a time-consuming trip to the box office, and then you miss the first song/tip-off, etc. Fails to connect; says you don't have a connection when you have 5 bars. Poorly designed interface. Has potential; just poorly executed.
Spent $300 on tickets and app won’t load 1/5
Constant cannot load error even after update, deleting, reading, etcetera. Useless app.
By riley 124
This app is horrible. It doesn’t download my season tickets at all. As a result, I have to contact the stadium sales rep and get printed tickets for matches which totally defeats the purpose of the app.
No problems 5/5
After reading some of the reviews, I was a bit on edge about using this.
Decided to purchase our tickets to Kid Rock through Flash Seats, and did not have any issues. I was seriously nervous, but thankfully is all went over well.
Horrible app doesnt work at all 1/5
Trying to access it and get unable to get location either in wifi or cellular network. My internet works on both just your app is garbage.
Worst app ever 1/5
App doesn’t work. And user experience to even get tickets is not easy. Won’t buy tickets through this service again
This is a joke right? 1/5
By M Go Blue!!!
If this is the future of ticking we’re all in trouble. It should tell you something when the only teams using it are from Cleveland and Detroit and those powerhouse universities of Sacramento State and Grand Canyon! The
Developers should be embarrassed with the app and the website and the venues using the service should be even more embarrassed for selecting them.
App doesn’t work. Purchased tickets and can’t access them because the app doesn’t work. Also can’t print tickets online.
App says to “check internet connection” and is unable to load any information. Tried deleting and redownloading the app and surprise now I can’t even get in the app until I “check my connection”.
Unable to download app 1/5
This is the most ridiculous way to receive electronic tickets. I still do not have them and and refuse to give my card card information as an id!
These tickets were purchased through StubHub. They should come on the StubHub app!
I will never use Flash again.SJ
App doesn’t work 1/5
Says “location doesn’t load” and keeps saying it. That’s all I can do. Bad! In fact epic #FAIL.
Just awful 1/5
I was basically forced to use this app in order to attend a sporting event for which tickets were purchased on my behalf. What an unfriendly user experience. I basically had to fill out a credit application just to create an account. Even though I was not purchasing tickets through their app, I had to provide an unreasonable amount of personal information (of course, to proceed I had to waive my legal rights should they give up my data to hackers). You'd think user name and password would be enough. No, they wanted my home address, my date of birth, and my mother's maiden name for a security question. They even wanted my credit card info as a proof of identification (thankfully they settled for an "unpreferred" driver's license). And the app is clunky at best. I wanted to throw my phone in the street by the time I was done. Ughhh!!
Hands down worst ticketing service 1/5
By Brad Morse
Sent tickets to my brother. He would try to create an account to receive them. It would say email address already in use. Then he would try and reset password to same email address and it would say account does not exist. It would not let me recall tickets from app. Tried calling was on hold for 30 minutes. Then they picked up without anyone there and then hung up on me. Have only had to use them one other time and not a great experience. How are they still in business?
Tells me I already have an account under the email I want to use to create a account, so I try putting that email in and hit forgot my password and it tells me email address not found.
Simply terrible 1/5
How can you run a ticketing business with an app this terrible?
I keep getting the “no internet connection” others report. I tried reinstalling the app, restarting phone but no luck. Was on hold with phone support for 20 minutes when I gave up and sent email to customer service. No response in a week.
Uninstall immediately 1/5
This is a horrible app. Period. It acts like it’s the only app to offer e tickets and is horribly buggy and outdated. Unfortunately I didn’t know this while buying tickets and needed to download to get into the show. Uninstalling immediately after I get in, if I get in that is because this app doesn’t work
Poor Excuse for a Company! 1/5
Absolutely the worst website, app and company for ticket purchases I have ever used! I have emailed then multiple times asking questions and not one reply. Phone call, forget it unless u want to be waiting for over an hour. Terrible!!! Do us all a favor and shut down!