Flow Support

Flow Support helps customer support agents manage WhatsApp Business conversations efficiently from their mobile device. Stay on top of every customer interaction, respond in real time, and never miss the 24-hour messaging window. KEY FEATURES • Real-time messaging — receive and respond to customer WhatsApp messages instantly with push notifications. • 24-hour window tracking — clear visual indicators show when the WhatsApp Business messaging window is about to expire on any conversation, so you can reach customers before it's too late. • Broadcast messaging — send announcements and updates to multiple customers at once, with automatic detection of recipients whose messaging window has expired. • Message status — see at a glance when messages are delivered, read, or failed to send. • Starred conversations — pin important customer threads for quick access. • Smart filters — organize your inbox by Unread, Read, or Starred. • Rich media — send and receive images, voice notes, videos, and documents. • Built for teams — designed for support organizations handling high volumes of customer messages every day. Flow Support is a companion app for businesses using the WhatsApp Business API to provide customer service. It requires an authorized account issued by your organization. For account setup and help, visit https://www.enviableflow.com