Cannot use app - constantly crashes 1/5
By I love Lose It!
I haven’t been able to use this app for the past three months. Every time I open it it immediately crashes. This causes major issues when I am running late to an appointment and am looking to pay the parking meter on the fly. Please fix your app.
5 times and no results 1/5
This app is so complicated to start… being in a new town… normally I used ParkMobile…(but it was not the system used in this city…. )So I decided to upload this app. It took me 5 times to try and at the payment stage… could not pay. So frustrating! So I had to use my CC directly… the system is archaic and super slow very frustrating and not user friendly!
Compare to ParkMobile you got only 1 star! Time to improve!
Alway keep crashing when I need it 1/5
Keep crashing the helll out of it!!! There no point using this at all. This is a scam
Can’t add cc number 1/5
By wcu not a fan
I’ve tried adding my credit card to this app and it seems impossible to do.
Dude. What 1/5
By kyle c123
Downloaded the app. Can’t use app. Help me, help you.
The absolute worst 1/5
I hate this app so much. It is incredibly hard to use when all you’re trying to do is quickly park. It doesn’t link to the data on your phone so you have to manually type in your name and credit card. Then when you’ve done all that it doesn’t even allow you to store that credit card. Takes forever to set up. I hate it.
Worse parking app ever 1/5
Payment insanely difficult that it’s just stupid
Inane App 1/5
Never finds the closet meter. Not intuitive at all. Doesn’t match meters by number entered. When a location does show on the map, does not progress to payment screen.
App hasn’t worked for the last month. 1/5
By Mike in Ny
Not sure what’s going on with this company, but the app hasn’t worked for the last several weeks and support has yet to respond to my email sent a couple weeks ago and the app hasn’t been updated in 4 weeks. When it works, it’s only for a couple weeks at a time, then it’s down for a few weeks. Keep quarters in your car or use the kiosk machine at the lot. It’s a pain but works better than this crappy app.
Yet another crappy parking app 1/5
By Frequent friar
Takes forever to set up, doesn’t integrate well with anything, wants to store your card info (can’t just use Apple Pay like so many others), and wouldn’t open when I wanted to extend parking so I had to leave early. It’s obvious their customer is whoever they talk into requiring their app, and not the actual user. Kept pestering me to let it always know where I am, not just when using the app, which is super creepy. Wish the town would use one of the other 47 parking apps I already have on my phone instead of this one.
Shuts down 1/5
The app continues to close out and doesn’t work.
crash central 2/5
can't keep the app open for even 30 seconds without it crashing
No Refund! 1/5
They changed terminals in Provo and wouldn’t refund charge.
Step it up 1/5
Can’t tell you why a payment won’t go through. Can’t tell you why a session isn’t available. Can’t tell you why you can’t extend a session. You guys are lucky to have a city contract cuz half a dozen other parking apps would crush you in a free market.
Cannot create new account 1/5
When you go create a new account the app crashes
By Twinnie gram
My township has added this app for all neighborhood parking. I have relentlessly tried to become part of the transition but continue to be flummoxed by how complicated it is. Now I can’t even acquire an account because it says my phone #is already in use. The suggestion was contact support, OK how? While I’m late for a lunch date, standing in the rain. NO THANKS! I’ll shovel my only quarter into the meter and hope for a kind meter reader.
Used to like it 1/5
It’s gone downhill. It gets more complicated as you go. Now for the past month it’s been crashing. I only use it because my city as well as other places I visit use it. FIX THE BUGS
Fancy little meters! 5/5
I love these meters and the app that goes with it. Both are very easy to use and I’m so glad I don’t have to walk all the way back to my car to “fill the meter” like back in the good old days.
parking made difficult 2/5
why do i need to make a whole account just to pay a dollar to park.
I always get errors when trying to pay for parking with this app.
Very Bad Parking Platform 1/5
By Safety Eli
I parked my car to hop on the train for an 8-hr work shift in the city. Can you believe that the app would not let me select 8-hr parking? Only 1.25 hrs was allowable. Very bad!
The app crashes every time 1/5
By Fenix del Oscuro
I try to use this app several times and every time I log in it crashes as the map opens
Mobile payment not allowed 1/5
By no mobile payment
Why have the app if you can’t use it to pay.
Pain in the butt to use 1/5
By far one of the worst apps I’ve ever used. It crashes all of the time and has issues with logging me in and actually opening when I want to use it. It needs a serious overhaul to make it even remotely usable and not as frustrating to use. We’re in the 21st century here and I would think that a developer would spend more money on making the app usable instead of spending it all on a flashy app icon.
Literally worthless 1/5
By Matty J5555
Literally a worthless app and has never worked a single time we have ever tried to use it
Fix your app 1/5
The payment processor doesn’t work anymore on a card I’ve used with it for over a year. What’s the point of having an app to pay for parking…if you can’t actually pay for the parking?
Terrible. Too complicated and ambiguous 1/5
You can’t tell where you’re parking. Better pick the right lot or risk getting towed. Way complicated to set up. Really? The tutorial is like 8 swipes? Lol. No thanks.
Will I get a ticket? Or did I pay? 2/5
By ticket or no ticket
I bought a 2 day ticket at the kiosk & stayed away an extra day. Once a created an account, I paid for the extra day but did not get verification of the purchase & now I’m worried I’ll get a ticket but there is no where in my account that shows where and how many days I paid for.
JUST CRASHES 1/5
By Piew piew
Unusable. Great app guys!
One of the worst parking apps. 1/5
I travel a lot for work and have to utilize apps like this as more and more cities go digital with their payments. I can’t get receipts downloaded from this app because it errors out and then freezes and the app has to be closed. It’s less hassle getting a parking ticket and paying it than using this app. Complete garbage. Carry change and pay for parking that way if you can.
App crashes every single time I try to add a vehicle to my account. Can’t pay for parking if you can’t enter your vehicle’s information
Worst parking app I have used 1/5
By Server fix now please 019284
Crashes every time I try to add a vehicle. Insanely frustrating and slow.
Unreliable at best 1/5
I used this app to pay for parking at the train station. I typically attempt to use this app to beat the line for the parking machine. At this point I typically just pay at the machine because this app kicks me back to the start screen once I log into it. When I enter the space number, it kicks me out. When I select the payment method… It kicks me out. I have an iPhone 13 Pro Max FYI. Experience may vary.
By HappyUser 101
I understand as an app you need to make money but the markup is ridiculous. Charging more than double of what the rate is highway robbery.
Not very user friendly 1/5
Not easy to use
Don’t get this app 1/5
Pretty sure they sold my email info. Now tons of spam emails.
Just don’t 1/5
By Mother of cheese
Go find someplace else to park. It’s not worth the hassle. After one day of visiting Jim Thorp and fighting this app and their unhelpful customer service and still ending up with a parking ticket. I parked in a $10 a day lot. It was worth paying so much more just for the piece of mind.
Worst parking app 1/5
This app is so complicated. Nothing is intuitive and the random extra information is more accessible than the actual parking feature. I’ve lived in three cities so I’ve seen a lot of parking apps and this is by far the worst.
Useless app) just pay ticket $20 1/5
App was loading about 5 min. We already start our trip on train. Finally app shows payment completed. But when we come back I have a ticket. I check the app - no parking sessions. So it's easier just to know your parking here will be $20 ticket. Then try to use app register and all that in the end have no parking session and ticket.
Insanely complicated app and it doesn’t even access your credit cards in your Apple wallet. You have to manually key punch in your credit card info. Another example of programmers confused by what is actually important with the end user.
Fast and easy 5/5
Very easy to operate and fast !
Not going to pay anymore tickets !
Can't use apple pay 1/5
Why do I have to type a credit card number in to this app? It should accept apple pay.
Truly abysmal user experience 1/5
By Ryan Block
Honestly, save yourself the headache, just pay at the meter. This app is truly awful. Like, you have to physically enter your credit card details into their web form – that bad. Colossal waste of time and mental energy.
Glitchy app + terrible customer service 1/5
Was double charged because the app is very glitchy. Reached out and showed that I was double charged. Flowbird acknowledged this but refused to issue a refund
Slow and cumbersome 1/5
Horribly slow and cumbersome to use. Forces you to enter credit cards manually (no integration with saved cards or Apple Pay). On top of that, there is a 25 cent surcharge which is surely not going to improving the quality of this app.
If you encounter a parking site that only accepts this dumpster fire, consider that it takes >10 minutes to set up and pay for parking with this app, and consider whether parking somewhere else will ultimately save you time.
A few suggestions to make parking easier 1/5
Since the first thing people want to do when open this app is choose a parking meter, can you put the actual number on the meters shown on the map? This should make choosing where you actually parked much easier.
Not that easy, clunky 2/5
Very clunky. Also not able to add credit cards in advance.
Garbage App 1/5
Doesn’t correctly send notifications so they can purposely make $ from ticketing.
App signs me out EVERY time I close it. 1/5
App works great but signs me out every time I close the app.