Get stuck “Loading” 2/5
By ooboochootwitch
Please hire IT. Even writing this review right now I can’t see what I’m typing in the app. White on white bag round. Loading to get boarding pass and check in. Much better than the website but dDELTA FIX YOUR STUFF.
Muy buena 5/5
By charles steels
Excelente aplicación, me encanta
Unusable 1/5
By Durough
Even after today’s app update, the system still does not recognize accounts. There have been bugs for years, but this one, while previously intermittent, has been ongoing for months. Being unable to login to one’s account makes the app unusable. This appears to be an entire Delta system / database issue since it’s the same for many (most?) of us via the Delta website, too. I prefer to fly Delta over other US airlines, but being unable to use one’s account and purchase tickets pushes me to different airlines. Tis sad.
Update didn’t take 3/5
By kdesign1245
I had the new my trips section. It looked promising. Went to reload and it went away. What happened?
Stranded in LA 2/5
By Jmat1826
Booked a red eye from Honolulu to Miami and and after a 4 hour layover in LA the connecting flight was cancelled. The app never sent a text or email informing of the cancellation. IWe only found out10 minutes before boarding time when we asked the gate attendant why his sign still hadn’t updated to say Miami. Attendant said “oh that flight is cancelled. The app never gave us an alert. Worse yet, Delta sent a reschedule from Orlando to Miami even though we were still stranded in LA. Very poor.
Dosent work 2/5
By dal0327
Tried to add 2nd bag and plus sign didn’t work.
THe worst experience I have ever had! 1/5
By bimitchell
This has been the worst experience I have ever had in my life!!!!
Nothing works 1/5
By lazebradeb
They make you call (and wait for hours) for every little thing that you should be able to do on the app.
Appreciation 5/5
By crimashintly
We make every effort to travel with Delta. They have always been great to us and fellow passengers.
Cancelling my flight 2/5
By JoAnn 2.0
My flight was cancelled and rescheduled for a day later. I have lost a day of vacation and now have to get up at 2:45am to make my flight!
Nothing but disappointnent 1/5
I had two separate instances where I made a reservation and paid extra for seat assignments on the app and my card was charged and either my reservation didn't go through it by seat was not assigned. Went round and round with an agent via text and nothing was resolved.
Passenger Sue Crragan 5/5
By forget it. im out of time
I have flown Delta for nearly 50+ years!
I am now 83 snd in the middle of my 39
Year dream trip to HAWAII’
I saved my skymiles for many years till i got to
420,000 miles and just spent 359,000
For this trip in Delta ONE!
I love how I get the courtesy of Delta’s
Staff as i am traveling with a new hip
After crushing the old one in a fall!
The attention is much appreciated!😀😀😀
Thank you Delta!
Cancelled flight after I checked in 1/5
By Curly Seattle
Delta cancelled my AM flight after I checked in the morning and DID NOT send a follow up email or text that the flight was cancelled until I checked the app at night. Terrible customer service
Horrible flights 1/5
By SNBoston
We are sitting on the runway for 45 mins as I write this missing our connection from Atlanta to Boston - no updates whatsoever from crew
Bad Experience 1/5
By Denise Griffith
Considering all the drama I went through today and ultimately Delta cancelling my flight, the least you can do is grant me an EXIT row seat that is available!
Terrible unrelusble 2/5
By Trdvhu
See title
Apple Watch 3/5
By Scuba.Diver
App on phone works fine but the Aople Watch app never syncs!
Delta App! 5/5
By GeorgieBoiDC
This app makes traveling easier and that is something that is needed for sure.
Can't login 1/5
By comeetog
In the past few weeks i can't use the app since I can login on the webpage but can't login on the app getting a "can't find you" error. The same info on the webpage logs me in with no problems.
Swat assignment 1/5
By suechic
Why was I assigned a seat and am not able to choose my own? I need a window seat and you show many are available, yet I am unable to change.
Frequent Traveler 5/5
By jack from nack
The best. A+++++
No one available to help 1/5
By Bandido del pene
Didn’t get seats, no one at Boston airport to help
App keeps crashing 1/5
By akm166
I need this app to work when I am traveling. It keeps crashing. It’s impossible to use to store digital boarding passes or check bags or flight schedule. Using it is like being thrown back to the ‘80s for air travel.
The quality is so bad that I have to go back to paper and printing everything out and then getting paper boarding passes at the counter.
What an embarrassment.
Absolutely horrendous 1/5
By Ayalas tired flyers
Flying back from Denver and we’re stuck in NY because there was no crew to get us home to Miami. Incredible how a major airline would have so many problems in this day and age. It wasn’t easy to get meal vouchers and hotel stay and we were rebooked on another flight scattered when I had purchased tickets next to my family. I will never fly delta again.
One of the best airlines 5/5
By SerafimaDi
Thank you , Delta for your service and great flight it is a great Plato fly with you ! ,
Use the app! 5/5
By milw pp
So much faster and easier with app!
Cheryl was amazing on my flight here!! The crew was on point! 5/5
By KH Battle
Cher Cheryl was amazing on my flight here!! The crew was on point! yl was Cheryl was amazing on my flight here!! The crew was on point! amazing on my flight here!! The crew was on point!
Frequent flyer 5/5
By Mjm241
Best app in the business
great service and convenient 5/5
By Yggjfyjftgggfuygffv
Awesome service so convenient
Flight Cancelled 3/5
By Sherelle- Philadelphia
I went to Germany for a specific reason and timeframe. My flight was cancelled going to Amsterdam, I had to return to London lost travel days. Had to book another hotel and had issues getting from the airport to my hotel by shuttle. I didn’t meant that my travel plan coming from the USA to London were canceled and it cost me more $$ to get the flight I needed. Overall, not a good experience.
TSA pre heck 2/5
For some reason delta always leaves my tsa precheck number off my ticket. Why is that
Very frustrating 1/5
By djm600944
Every time I use the app I get half way through something, form etc, and I get bounced out and have to start over…very frustrating
Service 5/5
By kerry alan
Good app
They don't give sky miles for basic tickets anymore 1/5
By dmfh22
The app works fine, but it is infuriating that sky miles are no longer given for basic economy tickets.
Disappointed 1/5
By James1876
Flight from Seattle to JFK was delayed and there for our connecting flight to Orlando we missed now flying out later today to start our vacation. Very disappointed in the communication from Delta.
Too much Junk at Checkin 4/5
By Giabrovjan
When I Check-In I don’t want dozens of adverts to go through first!
Does not update cancelled flight 1/5
By Ritesh92
My flight was cancelled but this app keeps showing wrong notification about old flight for quite some time
Check-In Experience 5/5
By Briguy0675
It was SO EASY!!!
Log in Problem! 1/5
By Camh1980
Noted in the review below, app claims to not be able to log you in. However, I can go to Delta.com and it works just fine. I love my updates on the app but this log in glitch is unacceptable.
Skymiles 1/5
By SDKnight1976
The new Skymiles section looks worse than the old one. Just go back to the way it was.
The best airline EVER !!!!!! 5/5
By Nakeda M
Delta is the best airline EVERRRRR !!!!! I LOVE DELTA. Thank you for amazing service. ❤️✨
Repeat information 2/5
By nahmerc
Works well on mobile but waste of time putting in information over and over.
Outdated 1/5
By napb1
Information is outdated and useless.
Great service for an injured passenger 5/5
By Sparkyrap
My husband had a hamstring injury and Delta Customer Service representative was the best! She helped us move to Delta Comfort Plus seats and reserved a wheelchair for us. Looking forward to flying tomorrow with Delta’s great service and helpful, friendly people.
App not working 1/5
By annabanan94
The app won’t let me log in anymore but I’m still able to log in if I go online. Keeps saying “we,re sorry, we’re unable to locate your account. Please confirm your credentials and try again?”
Passwords and won’t accept 1/5
By gfrbyuj
Such a pain
can’t change the baggages 3/5
By chooseyournick
the form is not adjusting to my ipad, so no way to give the baggage in
Not working 5/5
By Ericek1
App is not working, doesn’t allow access when attempting to log in, multiple devices from 2 individuals. Been like this for at least 18 hours. Otherwise good app, easy to navigate
Still hasn’t figure out how to put the gate number in the Apple wallet boarding pass 1/5
By BryceThayer
Every single other airline has figured out how to put the gate number in the Apple wallet boarding pass. But Delta is dead last here and has still not figured it out.. It’s so much fun when you are running late to the airport and you have find the app in your phone and wait as it slowly opens, and navigate to finally find your gate. So much fun. Any other airline I just simply open my phone or lift my watch and it’s right there easily visible in seconds. Do you guys like making things difficult? Is it an attempt to make people open the app because of some perceived bump in revenue/app usage…
