Good concept/idea 4/5
To have all my medical records assembled in one single place is quite awesome. Some glitches with appointments that were scheduled and forwarded to me a couple of hours before they were scheduled for. And of course a slight fear knowing that all my medical history is regrouped online protected by only a password, and potentially accessible to anyone working in a medical facility. But advantages are better than inconveniences
Super Convenient 5/5
By Artist Display
I was able to renew prescriptions through the app without having to go to the Dr. Saved on my co-pay. Thanks!
Great app I love all the info and the ability to view when you want.
Deleting duplicate account 3/5
I created an account without an invitation from my doctor and assigned a pin # to log in.
After receiving my provider’s email invitation I removed the pin #, deleted the first account and created another one that contains all of my records. However it won’t let me assign a pin because “another account has already enabled the passcode. “
Follow my health (app) 1/5
By another frustrated customer.
Hasn’t worked, Doesn’t work & won’t load,
even when they send me an update message.
When info was supposed to be downloaded with a recent CT scan, all that was there was coding #’s & letters so even the Dr. that requested the scan couldn’t read at his office. It hasn’t allowed me to access since then. When I try to reload the app from the “we have an update message for you” and click on either link provided, it says it’s not an actual address.
Please make some updates
How do I get Tech Support? 1/5
By Don't bother-don't bother!
I don’t know who to contact. Please advise.
Doctor’s staff isn’t helpful & risk Mgr can’t/won’t (?) access necessary help. My RX records are incorrect. (How difficult is it to compare my current med list vs what’s showing in the FMH system?) Same w/diagnoses. (Some -one- repetitive diagnosis, I have NOT been treated for for several years, keeps populating, monthly. I do NOT even see my doctor monthly. Lol!)
Ideas? Anyone? Anyone?
Was really excited to get this app but 2/5
Your records are not updated on a consistent basis. I get blood work twice a week and it takes a week to see my results on the app. Also, I do not see any of my bills listed and not all of my Northwell Health doctors use this app so I don’t see all of my info from every doctor I see.
Works great. 5/5
Easy access to records and test results. Doesn't replace communication and engagement with my providers, but great for referencing what was done and when and the outcomes.
Easy to use 5/5
By Callie Bee
This app is so easy to use and has everything you need to keep track of appointments, prescriptions and vitals. So happy I downloaded and makes a trip to the doctors ten times easier
Failed_on_error; Please contact your provider to schedule an appointment. 1/5
This is the message I got when trying to schedule an appointment. I hope SharpHealth admins are reading these negative reviews!
Love it! 5/5
I see my doctor quite often due to some chronic conditions and am on several medications. This app makes everything so easy and I have never had a problem with it!
By And stuff it
Started out great but keep getting a message saying “ update to health folder” but no indication as to where. Also used to be able to respond in line to messages sent by provider or clinic but that was not possible a couple updates ago I think. Very disappointing and seems like the app has only gotten worse.
Great app 5/5
Easy to use. Intuitive. Comprehensive; all the info I need. Grateful for this app!
Limited health care 1/5
Has a limited number of healthcare providers signed up, you’re not able to communicate directly with your provider through the app, I don’t really see the purpose of this, I have experience with MyChart app that I use for Scripts and UCSD it works seamlessly with the provider.
This app appears to me to be for gathering information with very little benefit other than your information on the app which you already know.
Just downloaded app and so far it has given me almost everything I would want or need as I go down this new road of medical issues. I would like to see all correspondence between Drs. I believe it is important to know how one Dr views your issues and then describe their finding with another Drs. Maybe it happens...I am very new at this!
Crashing on start up 3/5
App crashing on iphone and watch app on start ip
Works great for simple communication 5/5
Faster than a phone call sometimes, and works great with my particular doctor's office. I can easily see my records and the appointment reminders & scheduling. Easy to use and understand, too.
Additional improvements on the app 4/5
By AG Media Fusion
I want to be able to communicate to the Doctor’s staff. Ability to upload lab results when I am overseas.
Unable to set appt time range because of app design 1/5
There’s a slider to let your provider know which timeframe to schedule your appointment in but the left side cant be slid because dragging from left edge toward right takes you to the previous screen instead. Only the right side of the time range can be moved and that doesn't help me since I was trying to say no appointments in the morning.
Confusing and not up to date! 3/5
Some appointments are not listed, others listed multiple times.
Love It! 5/5
I think being an RN helps with accessing the
"Follow My Health" Mobile app. I know what to look for and where inside, so I know how to maneuver from one section to another.
I love being able to add a med I may have forgotten to list at my physicians office, or add an allergy...which is very important!
I also like sending my physician an email on this venue, he can respond and I can view his answer. I can't do this with any other physician.
on point! 5/5
very helpful and easy to use!
Extremely Helpful App! 5/5
I have been using this app since it first came out and it has just been great, and just keeps getting better all the time! You can do so many different things on this app and it saves me from having to call the doctors office and wait on the phone, which I love! I can even reorder my prescriptions on this app! It keeps all the information from each visit to my doctor and also has a list of my medications and my problems. So many different things that I cannot mention all of them here. This app has really been helpful to me and I don’t know what I would do without it! Excellent app!
Easy access to my lab results 5/5
I really appreciate being able to easily access my lab results, confirm appointment times, and receive & send messages to my healthcare providers. This app has worked great for my personal needs! Thanks!
Having trouble with app 4/5
I have been having difficulties with reading the provider emails in response to mine. Please fix it.
Very useful and efficient 5/5
By MSN, RN
I am extremely impressed with this app and how simple it is to access your healthcare provider. For the ease of convenience in our busy lives today, if I were to ever have to choose another provider for some reason: I would ensure that they participated in this FMH program. I am beyond satisfied with the services and accessible medical health records that this provides.
Very bad app 1/5
Messages come through only in title line, with no contents. Same messages if opened on PC are working fine. Apple has problems with this app.
No problems so far. Amazingly convenient 5/5
This app has made communicating with my doctors offices very efficient and easy. I don't have to spend time in phone menu hell and being put on hold forever. It even tracks my appointments. I especially like the postings of lab results and other clinical data. This is very helpful for when I go into my next appointment, so the doctor and I are on the same page. Sure, the developers of the app should always strive to improve the utility and functionality of the app.
Extremely Limited 1/5
Does not work with Kaiser.
Log in is tiresome.
Cannot delete account from your phone, not even via a browser. You must do it from a computer. Absurd!
Works great 5/5
So far, best I have used for review and updates and notifications.
Like the app so far!
Poor johnny 4/5
By poor johnny
Plz alphabetize meds list
I'm on about 30 and knowing right where to find the needed med would be more expeditious with an alphabetized list
Trying to log in is frustrating. Records are repetitive. Hate this app.
Very convenient! 5/5
Very easy to use, easy to communicate with physician's office, get refills, check medical records, and pay bills!
What a cheesy, stupid site. You can reset your password
10 times with numerals and “special” characters....and
you are told the passwords do not match... doing one
character at a time in each space still comes up as not
Easy and Clear 5/5
This app has been very easy to navigate through, simple to understand, and I find answers I need in a clear, concise set up. I had to put in my own pharmacy info etc, even though my Dr's office has that info, but even that was easy because of the scroll-down choices given in the app. Simple. No complaints.
Works for me 4/5
Love having access to this wherever I go
Very helpful to me. 5/5
Sure there's a few problems with the app but I can deal with it. However I have several medical issues and mental issues also and am on 17 medications and without this app I would lose my mind and not be able to keep up. I find it very helpful and when I need to communicate with the office it's so easy and their response time is fast and not like when you call them and have to wait and wait for a call back. I love being able to keep track of my vitals and getting reminders of test I need to do. SO try to overlook the small hic ups in the app and discover all the good in it. Sincerely a grateful patient.
Very easy 5/5
Very easy to navigate and use and so much easier to communicate with your doctors then waiting on a call back.
Can count on seeing faults before doctor even tells me!
Pending request for over a month 1/5
I’ve had this app for a month. I’m still waiting for health care providers to accept any of my requests for me to view my information. I’ve contacted the support team and haven’t heard back.
Please Add Heart Rate Integration! 4/5
My blood pressure meter adds heart rate values to Apple Health, but FMH does not import them...
Otherwise, it's an awesome app--love it!!
I ❤️ this app! 5/5
Fast, convenient, easy format. Many great features!
Tech support number 1/5
Well, I’ve had the unpleasant reminder that this application is the frontend to interface with a horrible company. Sharp. Down to 1 Star. Doesn’t matter how good of an app this is, as long as Sharp treats clients the way they do, one star is all they can ever earn.
When I did give them a 4 Star:
Solid app. Lots of info. Most of the UI is very straight forward.
The last two times I used the app I had to call tech support to log in properly.
Putting the tech support phone number on the login screen under “forgot password” or “reset password”, would be helpful.
Horrible application don’t bother 1/5
After numerous attempts to login and finally after 2 weeks -able to login- then can’t register current physician or care center. They require you to call a CALL CENTER to verify who you are ..and they are script reading answers back, with no flexibility...After 4 attempts calling I get connected only to lose that after one week...Waste of time. .Faster to just call my doctors office. Don’t ever put in password wrong then you are screwed...
Great app! 5/5
Very convenient easy way to communicate with doctors and check results
Works Great! 5/5
Easy to use. I am able to communicate with office through the app and get fast response. Nice to be able to look at results as soon as they come in. App is very user friendly.
Very convenient. Can track progress with weight loss, blood pressure, etc. and I love being able too to check appointments
Great App! 5/5
It’s great to be able to see information regarding my health. Also to able to see test results and not have to wait for your Doctor. Great tool!