Useless app 1/5
Many issues , can’t find where my orders are or where to track them. App signs you out during releases. Worst app ever existed.
Horrible app 1/5
So many issues with this app. Every time a raffle opens it will not let me submit. I called customer service several times and they have done nothing but hang up on me every time!! So frustrating. The app will crash when shoes get launched. You can forget buying the shoes you want if you don’t win the raffle. Especially since COVID happened. Our stores are not launching new releases
man i made this account today purchased a pair of shoes now i made a password even saved it because i have had this issue before i even put the password in my notes so i know i’m
not trippin so i keep putting the same exact password i gave it, it’s literally saying it’s not the right password when i know it is it’s overly irritating
App is trash, wish I could give 0 stars but they won’t let u. Changed my pw 3 time’s and still can’t login. Trash. Click on an item and it gives and error message. Trash
I ordered some shoes said that they had my size. Made me wait a week then refunded me saying they all sold out. Keep up to date cause that’s odee frustrating
My experience. 5/5
So first of all I was a little bit of concern about getting shoes on this app I saw bad reviews about not getting their package on time or they haven’t arrive or a confirmation text. So I did it and I receive the confirmation by email the second day in the afternoon (it takes a while). I ordered them Sunday and I put the shipping the 2-3 day business days and it comes this Thursday. Hope it comes good and with no issues. Thanks !
FLX PROGRAM HATES ME DONT KNOW WHY 1/5
By Big shoe biz
Broken plz fix I never get selected and I’ve been loyally shopping at footlocker for over 20 years. This is ridiculous already I’m having to start shopping at places I’ve never had to in the past like SPand Shiekh cmon guys make my account whole like in the past when I’d get selected for hype releases this is so disheartening to a true sneakerhead. Smh please help I really wanna continue my business here but it seems impossible to win it makes me wanna quit buying shoes because too stressful now
always item ain’t found or sum 1/5
bye what is this trash ...
If you’re reading this just go download Hibbet’s because footlocker app and website is just plain ole trash
Crashes, false advertisement 1/5
The app crashes and signs you out every time you go on during a release, there is no actual reservations, you just enter a raffle to see if u can buy the shoes then go pick them up, not what making a reservation is
Great app but one flaw 5/5
By Mariota Fan
Great app! Love using this for the drops, like the raffle element. However, I’m having lots of trouble applying a store location. I have a store 5 miles away from me but the app says there is nothing in a 100 mile range. I even tried the city that the store was is and there were the same results. Please fix!
Horrible 🤬 1/5
Can’t even sign in!!! Horrible
Launch reservation is useless 1/5
The only way this and all the foot locker apps have a rating higher than 1 star is if like what they sell, bots control the system.
Want a new release? Play the lottery, you have better odds. Tips: call the stores that are selected for a launch to check if they even received the sneakers. Also if you wear a size other then 8-13, again call the store to see if they got them. The app lets you choose every possible size no matter whether there is inventory or not. The entire thing is worthless and a waste of FLX Points when used for head starts.
I’d say 40% of the sneakers on both the app and website are either out of stock or the inventory is incorrect. Foot Locker has not one security feature against automated checkout. They have no interest in stopping the Bots since the company benefits a 2nd time when shoes resell through GOAT. This is a shady business practice, more customers and Nike need to be aware of it.
Show me my favorites 🙄 2/5
Would be a lot more useful if I could easily find the shoes I’ve favorited but so far I haven’t been able to locate my favorites on the app.
Just login online app fails 1/5
By Reggie Haze
Downloaded the app to make quicker purchases but it never allows you to log in without an issue or “verifying your account associated with their associates”. Don’t bother to waste you phone memory!!!
Not working 4/5
By to many 6 ,700
Every time i try to login it’s telling me I have to download a newer version I’ve downloaded it about 8 times I still can’t get into the app .... this is crazy they should have left it alone
Never can login the app 1/5
Never can login raffle wont except my number
Hate it 1/5
Can never win release after spending so much at all three major stores , last update can’t find gift cards rewards anymore, app constantly signing me out randomly... raffles system is trash, x3 tier means nothing since i hardly win anymore regardless of maxed out headstarts, you guys are crooks, bought goat and said the hell with customer experience & loyalty rewarda...5 thumbs down, finishline better and their app works once a month
App weak asl 1/5
Logs me out everyyy time, it be bugging out and app crashes which is really irritating!! Some of the upcoming releases won’t even show an image of how the shoe looks...
Fix or get rid of the FLX 1/5
By Alfee 2.0
I use to enjoy using this app for my shoes but ever since FLX has be introduced it has been a complete disaster. It barely works on release days and you are never selected for the shoes no matter how many head start points you have....This app is now a waste of time and energy
App won’t update to newer 1/5
By ransey gee
It just won’t update
Trash and a joke app 1/5
The app is a second to a scam.keep racking up your points for a headstart and still got an L even your status is a X3.the old reservation set up is way more better.
I keep getting signed out 1/5
By Zuo Reeves @Zuobama
This app is by far the worst Shoe app.
I was hacked by someone and footlocker did nothing to return my account and points back to me. Instead, they told me to create a new account using a new email address and I can regain points that way. As if my 40,000 points earned was no big deal. They’re trash
They take my money and customer service don’t answer 1/5
Footlocker I have made payments through the app my money was taken off my gift card and then no answer nothing I hate this I think footlocker would be more professional as I shop with them in store for years and now this I hat this service PLEASE DONT ORDER ONLINE OR IN APP IT IS PROBLEMS
This app is trash!! 1/5
I have NEVER experienced such bad service. Don’t order anything from the app and website!! Most of the things ordered here takes a month for it to even reach usps and then it gets stolen by the companies workers! I wasted $240 and i tried to contact customer service multiple multiple time but the phone was was always ‘busy’??? NEVER BUYING HERE AGAIN.
Technical difficulties 5/5
Too many technical difficulties... I swear everytime I go to purchase something the whole website crashes 🙄 smh
By Ryu Vs
Footlocker is great , but the app is trash , don’t download just wasting you’re time on refreshing the app
App is garbage 1/5
App crashes every time there’s a release. Completely unusable.
Bots control the drops, it’s pointless to even try and get some shoes when they drop.
I’m going to make this short and to the point. This app never works during release date for shoes. Kicks you out of your account. You never win a reservation. Don’t waste your time. Once the covid is over next year. Good visit the store
The app just keep crashing 1/5
The app never seems to open up, when I go to try to open the app all I get is the logo. Rarely does it open but when it does it just crash. I did everything, delete it reinstalled it, update the app still not working.
Please fix App 4/5
I love the app but I can’t stand the fact that every time a new pair of shoes come out that needs a reservation the app crashes and you are unable to log on. It is really frustrating and getting old. PLEASE FIX ASAP
needs improvement 1/5
Everytime I try to take something off my cart it stays there and won’t remove
Never stays logged in! 1/5
By far the worst app I’ve ever downloaded on my phone. I do not recommend giving footlocker any chance or money. They are a lost company who steals money and if o from people. My issue with the app is that every time i close the app it logs me out & it’s weird cause no other app does this so why footlocker? Do yourself a favor if you are thinking about downloading this app... DONT DOWNLOAD & give it 1 star so they can eventually delete this horrible app.
Keeps crashing 1/5
This app keeps crashing even when it’s not a launch day!! It’s sooo frustrating that I have to keep signing it after I’ve clicked save password.. the kids footlocker app functions waaaay better! I’ve deleted and reinstalled this app FOUR times in a day!! It’s 11:30pm on a Tuesday and the site is crash and I have full service and WiFi!! Please fix this is the only footlocker app that has women’s shoes and clothes since LFL doesn’t have its own app!!!
NO POINT ANYMORE 🤦🏾 1/5
the app along with the website is basically at the point of being down!! On the app, each time I click on something I get an error message telling the product is no longer available FOR EVERY SINGLE THING! and as for the website! it tells me every shoe is sold out. 🤦🏾 I don’t know what is going on BUT UMM YEA...
Major bug 1/5
I always liked the footsite apps. Loved the raffle system. Was looking forward to raffles starting back up but apparently in my area they are not announcing publicly that the local store has stock and just selling people unlimited pairs. Now the app doesn’t even work so I can’t use that when the website kicks me out which is pretty much every release in the last three months or so.
Needs better inventory management 1/5
This is probably the worst app I’ve encountered. Everything that is out of stock is literally available to click on but when you do it says unavailable. They need to remove items they don’t have to avoid all the time spent searching and clicking on items they do not carry.
Great app 5/5
By Purple passion baby
This is one of the best app and rewards program ever. I have been signed up on a lot of apps and this one is completely the best one of all times
Trash App 1/5
What is the point of having an app and having a Foot Locker account of whenever someone tries to buy brand new releases, the app kicks you out continually.
Just terrible 1/5
How could this app be 4.7 stars. They are obviously buying ratings. Terrible signing process. Logs you out randomly. Does not save saved payments for quick purchases during releases. The rewards points don’t work. I’ve made purchases and it never reflects in points. Lags constantly. Just a bad experience.
They keep on have me verify my account so many times I can’t even use the app
By Saint Flacko
App is trash never win raffles cuz they make it easy for lazy people
Missed out on a pair 1/5
By iphoneuser AJ
They charged me for a pair of Jordan’s and 5 days later returned my money saying they sold out on my size. Charge the money until the item is sent out like amazon does or even better keep track of what’s in stock! I’m very disappointed and I won’t be using this app/site and I don’t recommend it for anyone. Unless you feel like missing out on a pair like I did.
Sign in 3/5
Hello, I’m having trouble signing into my account. I’ve reset the password several times. I’ve tried logging in from the app and safari. Help?
Terrible update 1/5
Terrible update for the newest version .... needs IOS 13.0 or later to use the app is completely BS.... 👎🏻
10:03 AM wed Aug 12 2020 Jordan Retro 4 1/5
By july 28 8:00 pm est live drop.
Footlocker needs to fix this app. There’s ppl on here that have reviews on this app from like 2 years ago and still dealing wit the same issues. Bots taking shoes that I subscribed added onto my calendar to remind me and wake up to once again another disappointment. Only have one job!!!
this app is trash .. why you guys make it complicated like this .. let me update the app when ever i need why you guys make it mandatory .. that is dumb