Come on! 1/5
By Mike d the don
The app doesn’t work 75% of time. I cannot log on.
Release methods 1/5
By Fruit ninja 24!
The apps release methods are awful. There was a glitch in the system today that resulted in me or anyone else with an iPhone not being able to confirm their reservation on the OFF WHITE JORDAN 5. A super rare shoe I couldn’t wait to get my hands on. The customer service team was well aware of the problem and made no effort to fix it. So far this new update has treated me and many other horribly.
Flx 👎🏼 1/5
The changeover to flx solves none of the consumer end issues with the previous version that i could tell. Deleting the footapps from
App is garage 1/5
This app is non sense they always have an issue and you can never log in. Waste of time downloading this app, I would not recommend it to anyone.
By Sneaker Savage Joe
Used my points for the reserve and they are now gone. Resubmitted but with no points. Customer service told me I’m just going to have to miss the release and refused to give me back my points. MY POINTS! I spent thousands on merch with this company only to be told too bad? They stole my points and have not resolved. What happened to FootLocker?
By loose every release
Horrible app, every release this thing crashes. Failed try again later annoying
One of the worst things they could of possibly done. I know I’m shopping at Hibbett now.
I updated my app and tried this whole point system out. So far The layout is nice but the points system is weird and very glitchy. I submitted a entry and put up all my points about 4500 worth of points for a couple release this week and I check my app today and my entry’s are gone along with the points that I put up. I don’t understand what happened but I had to re submit my entry but with no points.. not happy at all about this new system
New version is hot garbage (Feb 2020) since update this app has been unusable! Keep getting “Request Failed” anywhere I go on the app! Please Fix ASAP!
Good concept, but needs work, please listen to the users 3/5
By Thumb Master
- having all points/rewards consolidated to one user profile is overall the best part of this rollout
- the points system for rewards & head-starts needs improvement, most users will only use points for the head-starts if there isn’t an easier way to get points vs spending a ton of money...please keep in mind, your average consumer doesn’t have the disposable income required to keep up with your current system
- on the “release” calendar, it would be nice to be able to choose a filter that filters out the releases that will “not”be in my area so I don’t have to click on each item only to be disappointed that the search results return nothing for my location
Can’t put in reservations for off white 5’s for Allstar weekend.... 2/5
The new app is different I will say but when I can’t put down a reservation for what I actually want it’s kinda crazy....The off white Jordan 5 reservations opened this morning 2/9 and says you can put a reservation in until 2/14. No luck though I am in Chicago and it tells me there are no locations within a 100 mile radius. I am literally 15 minutes from the main store they are releasing the shoes at. I hope you guys take the time to fix these bugs and help the little people out we would like some wins too! For now I my rating would have to be at a 2 out of 5 until we get some consistency.
FLX program is broken and trash 1/5
The previous version wasn’t perfect by far. But the latest one is just complete trash. Can’t migrate my account to this trash FLX thing. Keep getting “addressData cannot be null” error. Without it you can’t get headstarts. Customer care is unresponsive. I’m done with y’all. Uninstalled all footlocker, Footaction and champs apps.
This new Flx system is S#%^ 1/5
By Ur doily
You spend money and never receive any flx after items shipped. App is super bugged out. Then they pull all your gift cards once you join the dumb system. I’m done with footlocker. This was a complete cash grab. Beware!!
FLX program a scam. Trying to stop resellers? Lol more like helping
App Doesn’t Let You Login 1/5
This app is true garbage
Please fix bugs and servers and lagging 1/5
Footlocker please make better servers it’s always saying sorry server not found you guys are a billion dollar company and can’t even fix your website and it’s always been laggy
Trash company 1/5
Trash service trash employees trash company
They ruin the app with the update
FLX = piece of 💩 1/5
The worst choice y’all ever could of made was going to this FLX app. I hope a lawyer open up a class action lawsuit for the data breaches and and everything that y’all have done to wrong a customer and you’ll lose money. CS are unable to resolve any issues that customers have. Why would you launch a system without all data being transferred first?? There is releases happening that you are excluding your dedicated customers from that release.
VIP Upgrade fails 1/5
Continue getting “Parameter addressData cannot be null” message when trying to login and upgrade to new VIP program FLX. All my profile data is pre-populated except for phone number and zip code. Get the error message stated above after filling in missing info for profile.
Can’t never log in 1/5
When I lunch the app it never lets me login and when I continued as a guest it never loads any of the pages what’s so ever
Flx is terrible and only helps resellers 1/5
Needing to pay for headstarts is insane. And now we don’t even get our coupons because our money goes all to headstarts. Bring back the old footlocker!
Reservation is so bad now 1/5
Mainly got this app for reservations and the one thing i needed this app for got messed up after this update before All Star Weekend. I thought it was me who was having trouble reserving sneakers but after reading the comments i saw it wasn’t just me. It says to reserve before a certain date but when you tap on the shoe it just says no store near you will sell the shoe and to check back later even though the reservation has been open.
FOOTLOCKER EQUALS GREED 1/5
This new footlocker FLX app is trash. Points that have been accumulated don’t appear. Friend referrals is a way to gather points in order to earn head starts yet none ever appeared. Forget calling FLX department because they don’t know what the heck they are doing. They’ll just keep you on hold for 40 odd plus minutes and transfer you call to one another until you hang up. I used to love shopping at footlocker Especially on the app. It was a way to get the hottest shoes without dealing with the lines or bots. All that doesn’t matter anymore. What makes it worst is this faulty app is pushed before all star week which is known for having some of the hottest shoes of the year. Now I think I should just stick to sketchers or crocs bc buying shoes shouldn’t be this stressful. I will not promote your business anymore and will find better alternatives...
The app never works 1/5
This app will work once a month than the rest of the times it doesn’t let you shop it just gives you an error screen
I have problems using the lauch
Awful FLX 1/5
By J Marzula
The FLX app is terrible. Just a cash cow for the company and throwing customers by the wayside. Won’t shop here until things change back.
By Will Boh
the app is trash now
they're making us pay for headstarts and we lose the points whether we win or lose the shoe
FLX Program 1/5
Footlocker, Champs, footaction have yet again changed their rewards programming ... for the worst!!! A week ahead of some of the hottest sneaker drops of the year - they erased all VIP loyalty reward points. So if you’d spent thousands with their companies for the past year you are now on equal playing field with people who are not loyal to their companies. You now have to pay for head starts to try to get exclusive launches. The apps are extremely glitchy and just trash. Very disappointed to say the least. 0/5 is what I really meant.
Bring the old app back this update and flux stuff is trash
Not a good look 1/5
Nothing about this flx is a good thing at all and needs to be done away with. Change it back.
App is terrible now 1/5
Go back to old system. FLX is robbing everyone
Flx app 1/5
By ETS MINOR
The new flx app is trash the old app was better, y’all ruined the app.
Why not leave it how it was??? 1/5
This new FLX merge crap is ridiculous. Lost a ton of coupons and you gots fixed something that wasn’t even broken. Guess I’ll be shopping with finish line from now on
Very disappointed 1/5
By mastermind topz
Footlocker did not have Do this update. You guys had system that was fine. Now you guys are making us spend more money so we can get points and then take the alway for headstart. So that means we need to spend more money to get some points back. That just wrong. Bring back the old system
New update is garbage 1/5
By what the f uck
Gave one star because there's no option to give zero stars. The new app update is horrible, right before all star weekend this gets released and of course it doesn't work, all my points are gone, my coupons are gone. the launch locator worked perfectly fine if not better then this new garbage u just released, now we're basically being "charged" our points earned to get headstarts with no guarantee that you'll reserve a pair, if u lose the raffle u lose your points with it.. Sounds like a scam if u ask me considering the way app raffles were previously, I don't see any reward in that. I'd much rather just buy from stock x then to deal with this crap you're trying to push on your loyal customers.. Smh
No Launch Locator!!! 1/5
Title says it all!!! No launch locator
New update 2/5
FIX THE APP MERGE 1/5
CANT EVEN CHANGE MY BIRTHDAY OR EMAIL FOR THE MERGING APPS SYSTEM! FIX THIS! Please!
launch locator removed 1/5
why would you remove the launch locator from the landing page?! it was so convenient and useful. now i have to scroll through unwanted GRs. terrible update to the app. BRING THE LAUNCH LOCATOR BACK TO THE LANDING PAGE
Footlocker app is ruined 1/5
By just deedee
Where is the launch locator on the app.. and no I won’t be signing up for flx.
Where is the launcher now for the raffles for new releases it not on here anymore!?
I don’t know 5/5
You don’t have the shoes I want.
The reason why I give the app a 2 stars. 2/5
By Altenor Meroone
I give it a two stars 🌟 because the app is way too basic. 1) as an e-commerce app and a company so big as FTL I expect more if I have an account I should be able to see my order history as long as the account is active. 2) wish list is very important they don’t have that those are very basic things you would think they would be come up with, that’s why I have FTL before Nike about 2 weeks apart since October to be exact 2019 so far I spent $2300,00 on their sites. FTL? Just $38. The app functions simply is not attractive.
Where did the launch locator tab go? 1/5
New update looks great but what happened to the launch locator tab to try to reserve a pair of shoes? I’ve gone to the release calendar and it still doesn’t allow me to select a shoe to start the reservation process nor countdown. I’ve called a phone operator and was advised to uninstall the app and reinstall it in an hour or so. I did just that and still it doesn’t work. Please advice of what to do next.
LAUNCH LOCATOR? 3/5
I don’t see the launch locator...same for Champs, and FA. What’s going on with that?
By Washman jr
Your app is horrible. Always logging me off and always has technical difficulties.
I love footlocker and their clothes and sneakers but it never lets me order what I want, whenever it finally lets me, my order gets cancelled, but it usually doesn’t even let me and just keeps sayin “oops, something went wrong. Please try again”
This app has improved a lot 3/5
It looks way better and easy to use.