App issues 1/5
By foxy leo
No customer support this is ridiculous
Need the old version back! 1/5
The new version logs you out every single time.
Terrible Experience! 1/5
I am unable to link my VIP account because the service is either down or unable to handle the load. I try to link my VIP Number, get captcha then get an error after I submit. Then I continue to get errors. Calling customer service is useless. Truly disappointing.
Most recent update is garbage cant log on to my account Hurry up footlocker and fix these issues I see a lot of customers are having the same problem Please make app ios12 compatible. Still doesnt work with my Iphone Xs Max UGHHHHH I guess finishline will be getting my money REALLY FOOTLOCKER HOW LONG WILL IT TAKE FOR U TO FIX THIS PROBLEM SMH
This trash can’t label places anymore can’t even logged in can’t even confirm in the store Bluetooth. Footlocker get your s*** together
Won’t let me log in 1/5
By don d 218
I won a raffle for shoes but upon confirming the app logged me out and won’t let me sign in. An associate said the app can be backed up, that too many people are probably on the servers. Told them I’ve been trying for a whole day and on multiple phones but nothing. The employee didn’t know how to help and that I can’t get my shoes if I can’t log on. The website still lets me log on but the app gets me nowhere.
Footlocker is a joke 1/5
Had an item “added to cart” over 60 times. Every time I would then click on the cart it was empty. That was a frustrating and wasteful hour of my life. Maybe when an item is “added to cart” it should actually be in the cart.
One of the most janky apps from a major company 2/5
This app does lots of things but it is horrible at all of them.
On launch days it never works!!!
App no longer works on iOS 10 1/5
After a force update, which isn't accessible on iOS 10, it forces you to go to the App Store and update when there isn't one available as of 11/23/18 of writing this. The app is now rendered useless and can't access launch locator drops anymore.
Still broken as of 12/7/18.
Launch Locator is joke!! 1/5
By mad nfl fan
Even when your in the app minutes before the launch it just crashes, I wish Jordan brand would just cut the crappy middle man out of hot releases. Way to drop the ball again !!!
can’t login ? 2/5
i used to love this app. but for some reason i can’t login. i put my email and password and click go but then i get a “captcha needs to be solved” pop up. but there is no captcha!!!!
Classic online shop 5/5
By Nike Iconics
This app is not working 1/5
I hate the new update, it’s so difficult and I can’t even load/ launch the app. I’m not even sure if I won the concords because of the way the app is acting and I only have like in hour to acknowledge that I want the shoes. If I miss out on these shoes imma be highly upset and I will delete the app, I buy shoes from foot locker a lot and this is my first complaint please help me.
T R A S H 1/5
Trash website. Never works after your countdown is done and you just end up losing your shoes. It’s not even worth being a VIP member anymore. I just get my shoes from the SNKRS app now
Don’t update 1/5
By Hazem hassan
The app never works with the new update! Keeps telling me request failed
Throw the whole app away!
App is not working properly 1/5
Every time when I try to find something. Loading takes forever or said can’t find.
Upgrade is worse 1/5
I used to use this app all the time. Ever since the update the app loads extremely slow. Shopping experience is horrible as the images do not load or I get an error message.. I check other apps and website to ensure it’s not my connection and it’s not it’s the app. Footlocker is too big of a company to have a useless app
By what the phuk
This app is straight garbage. It’s even worse than the website. Continuously lags or closes itself on me. How is a person suppose to reserve shoes through an app that doesn’t let me log on more than half of the time
Sign in 1/5
By Liss P
App won’t let me sign into an account that I’m using via my computer saying that the request failed .
Needs Improvement 1/5
By Upset Sneakerhead
The app is not reliable or stable. Crashes repeatedly, doesn’t have updated information on releases or launch locator for raffle. An organization this big that requires you to submit a raffle should be a lot more reliable to platinum consumers
Horrible app 1/5
This app is horrible!! Constantly gives me an error, never lets me add to my cart!! The site is just as worse, reload error for over a month!!! There’s no way to get the screen off the page no exist, you refresh and it says anything. Seriously underdeveloped and lacking ingenuity! Just awful I really hate them both.
Needs Update 1/5
App will not launch! Hopefully there’s a fix soon!
wont let me sign in 1/5
keeps giving me error message “cant find country code xl”
so i cant even try to reserve a pair thru launch
I love Footlocker but I don’t know how to reserve shoes before they drop. EX: I want to reserve Concord 11’s 2018 but it doesn’t give me options to reserve them and on the website it says December 3rd is the day you can start to reserve them (Today is December 3rd)
The Worst 1/5
Hands down the worst app I have on my phone. It’s a shame because I spend a lot of money with this store.
used to be good 1/5
The old app was great ever since the update I can’t link my vip info every time I try it says requests time out I sent and email and called customer service still no help I spent a lot of money with y’all it’s a shame for it to come to an end like this
App not working 1/5
Keeps logging me out and when I try and log back in it won’t let me keeps saying captcha needs to be solved before user can log in or it will send me a verification code that never comes to my phone
Falla en el incio de sesion 1/5
Hay muchas fallas en incio de sesion
Doesn’t work- can’t sign in or create a new account 1/5
I can’t log into my account which means o can’t get a raffle ticket for new shoes. I’ve tried on different phones, tablets, iPads etc. I can’t even create a new account. Worthless
Cant login 1/5
I can’t even login to the app. I signed up as VIP and it won’t go through. Even if I sign up as a guest, it still won’t go through.
No longer support for iOS 10? 1/5
I don't want to update my ISO system. I am not able to open footlocker app since it is keep showing up that I need to update the app version. But your newest app does not support iOS 10. What the heck?
Good luck getting it to work 1/5
Don’t waste your time installing it nor attempting to make an account. When you make an account and sign up and try to sign in you just get met with a “couldn’t find a 3 letter country code for XL” and then it’s followed by a “session unresponsive” and never lets you log in and will tell you to restart the app and try again only to be met with the same thing.
App crashes on every launch. 1/5
By Alonzo D.
So every time I get through and put a new release in my cart, tells me to wait minutes and sometimes over an hour to then tell me that the product has been sold or not available anymore. FootLocker let Bots use their platform before real consumers get a chance, and PLEASE DONT COME AT ME SAYING THAT WE HAVE EQUAL OPPORTUNITIES BECAUSE WE DONT!
Your app and site is the main source of Resellers to get their hands on hundreds of pairs then sell for 3-4x’s the retail price...DONT ACT LIKE YOU DONT KNOW THIS. This problem should was a year 2000 thing, we’re in 2018 walking into 2019 and you haven’t even done or tried to kill this Bots issue. You app crashes because you don’t want to help regular customers get their hands on a new release but instead you let Bots rule your site and app. Get outta here with that junk!!! Champs, FinishLine and of course Foot Locker/Foot Action are Bots central. And that limited quantities excuse you use all the time is saturated, NO MORE EXCUSES, TAKE BLAME AND FIX IT!
WATCH OUT FOR THE CONCORDS RELEASE ON DEC 8th...THIS WILL BE AN EPIC FAIL FOR ALL REGULAR CUSTOMERS, BE READY FOR THE L’s.
Hard to log in and they shipping method 1/5
My account always log out on its own and when I tried to log in my password always doesn't work and I have to change it every time I log in.
I bought a shoe online and they send me an email that says my package has arrived but when I look at the place where I should get it, there was no package at all. After that they send me an email that they didn't send me anything and now I haven't got my refund yet.
Improve you app!!!
Trash App 1/5
Do the people who develop these things not read the reviews? App needs to be re-hauled by someone or people that actually care about it and the consumers. Couldn’t even register for a raffle because the app was flipping out then I called customer service and they told me it the problem would be resolved. When? After the raffle of course. Smh
Bad customer service 1/5
Waiting on the phone 1hour until someone pick up my phone! Really bad customer service
I can’t log into my account 1/5
Everytime I try to log into my account it says error or some bs Ik my password I reset hundreds of times but other than that love the shoes and clothing but the store has more limited stuff than the actual site so terrible I live footlocker tho
Won’t let me make a reservation 3/5
I’m trying to make a reservation for the retro 11 Concords that are launching on 12/08/18 but it won’t let me...Am I to early or is the app messing up on me?
I am I unable to even log into my account and it is horrible and give me a failed request. Useless app just as the website.
Poor service 1/5
I made an order last Tuesday. Although the amount was withdrawn I can't find my order on my account! Also I didn’t get the confirmation email. I called you many times, I sent emails and I’m not getting any response! I can open my user on the PC website but it’s not found on the app or the mobile site. I need my money back or my order to be shipped
DONT download it ITS TRASH!!! 1/5
By LA QUE PUEDE
If you forget your password and you try to get it back I always say “Oppss This code is expired”
It’s so impossible to utilize! It was a waste of time trying order on the app and through the website
Trash af 1/5
I used to love the footlocker app now it’s confusing and it won’t let me search anything up this is bs
Request Failed 1/5
Cant even use the app or log in or anything it just keeps saying request failed
NEEDS ALL THE IMPROVEMENT 2/5
This app used to allow me to sign in, and used to allow me to do a ton of other stuff, like make purchases and add stuff to Cart, however, I can Sign onto the website through my phones web browser but not the got darn App that I downloaded, let’s not forget, that I’m a very loyal customer whose always making purchases , & with The Holidays around the corner, why is it so hard to sign into an app check my VIP points and/or make purchases without having to sign in on the actual website... like come on when you guys actually fix something for stability make sure it’s stable before pushing the update out, it’s been 3 1/2 weeks and I still can’t sign into The App BTW I’m just furious that you guys can’t fix an app, and this frustration also goes for the champ app and Footaction.... just fix it
Issues with app 2/5
Every time I open the app I have to long in again
So many errors in the app