New update won’t allow log in 1/5
The new update won’t allow me to log in and make a payment. I can pay through the website with the same credentials but the ford pass doesn’t even recognize my email anymore.
New update deleted all my info and will not let me add any of my vehicles
Logs me out randomly 2/5
This app gives me so many problems it’s a headache I’d rather have a button to push because that’s reliable. It keeps logging me out randomly then when I really need to start my car I can’t because I have to re submit my car vin number. So annoying I want the button back
Good when it’s working 2/5
This app has great features on my 2018 escape with sync 3 with WiFi and I used to love it. Seems lately 50% of the time when I go to open it there are technical issues and the app won’t even open. When the app is working and actually opens (yes I have the current version) the remote start feature never connects. It’s says my car started when in reality it never did. Used to start my car but now most of the time it don’t. 2 stars only for the features offered but the dependability with this app is the worst I have seen with any app.
Reset issues 1/5
I have had to reset my password to the app multiple times. Only to have difficulties logging in due to “technical issues” immediately afterwards. The app works fine and the is buggy. It’s inconsistent at best.
Love it 5/5
All the bells and whistles at the tip of your fingers. Auto start and gps tracking in a one stop location.
Their is no way that I would use an app like this. Ford app that lets facebook partner with your personal information - even when you don’t have a facebook account? No reason why facebook should even be involved with this app. It’s a security risk and as we all know facebook is very sketchy anyway when it comes to security - nope I will just use my key that cane with the vehicle and block facebook — kiss my as* facebook!!! — from knowing what i am doing and further more Ford as well!!!!!
Works perfectly 5/5
I just wish there could be more options on the Apple Watch then start engine, unlock and lock doors. I like to have open the rear hatch I think that would complete the app, overall I love how it works every single time, keep up the good work fellas and ladies! Built Ford Tough... 💪🏻. By the way I have a 2019 Ford explorer sport, it’s a Beast
Ford Pass Innovative 5/5
My wife and I found the app very useful and intuitive. Good relevant information is always available and at your fingertip.
Keeps you informed of a lot of parameters.
To remote start from the app is great.
I hope the Ford engineers continue to enhance and expand the versatility of this application.
Great Job Overall — that’s why we’re a Ford family. Needless to say the vehicles are too!! Thanks.
Love the app 5/5
Won’t recognize my user name 1/5
Every time there’s an update. The app won’t recognize my email address😓
Doesn’t recognize email address as valid 1/5
I already have a Ford account so I let my phone enter my credentials using my normal email address. The app tells me that I must enter a valid email address.
Idea for improvement. 5/5
Would be nice to get alerts when truck is open and or turned on. Just as piece of mind in case of a break in.
Love the FordPass! 5/5
I can’t believe I can see my tire pressure on an app! Talk about a smart vehicle. I can start my Truck, unlock my truck and actually set up a timer so that my truck will start at the exact same time on a schedule for me! I’m totally floored with all the features.
Works well, but... 4/5
I wish there were more functionality built in... for instance, the FordPass app catalogue. Given the size of this company, and millions of vehicles, there should be hundreds of major apps that people use every day!
Also, why isn’t Ford a Virtual ISP? You have the size and marketing clout to cut a deal by bidding out a large data contract with all the big players, like Verizon, to drive down costs for your customers, and offer unlimited data usage while driving a Ford vehicle. Why only offer a sweetheart contract through AT&T? Unusually attractive data costs for Ford vehicles would be another reason to lock customers into the Ford brand? Why not do that?
Nice update app 5/5
Better response than previous years
I hope FordPass will do this 5/5
This works very well I just wish that Ford will include to close open all windows and sunroof because some times we forget to close certain things if this app will include this feature will be wonderful thing
Absolute Garbage App with No Migration 1/5
Ford apps have been pretty useless over the years. I had hopes for this one. Nope. No migration of rewards. Dealership told me they couldn’t help and go to the website. Went there. No help. Went back to the dealership. I was told to go back into the app to accept the terms. Where was that when I installed the app? Then it would transfer rewards automatically. (First time at dealership I was told the dealership had to do it.) It would take 1-10 business days. Sorry, Ford. You got 60 seconds in my book. Starbucks app can do it and I’m willing to bet they have more customers using its app. Tried to call for support. Call button does not work in app.
App. & Mullinex Ford Olympia wa. 5/5
Awesome app. Incredible Truck!! Mullinex is the BEST buying experience I’ve ever had!!
I like the various options on Ford Pass. It is excellent
Would be 5 stars if it worked with Siri Shortcuts 4/5
Would love for the app developers to work with this app to be able to be worked with Siri Shortcuts, so I can create a shortcut either with a push of a button or say Hey Siri, start my car. Thanks!
Schedule service doesn't work 1/5
Oil life 2/5
By RON 1361
Oil life does not register on the app
Awesome App 5/5
By Wanton Song
Everything at the palm of my hand. And if I can understand what I am doing in it, anyone can.
Thankyou guys 😊 5/5
By Bubba 33 33 5
Everyone was awesome, the whole thing was great, Thanks to Micheal Ramirez Jorge Lopez and of course T. J. , and the rest of the Ford team At Spikes Thankyou 😎❤️🙏
Schedules Starts 2/5
Scheduled starts is more annoying than useful. If you live in a hot climate / cold climate and need to regulate the temperature in the cabin though out the period the vehicle is in the elements it will deactivate due to inactivity. If you schedule starts to run for 10 min every three hours. It will execute the first two starts but sequential starts will be deactivated and the vehicle is completely unbearable. Also if you live somewhere that there isn’t a time zone for like -10 GMT then you have to convert your local time to an available timezone <- this is annoying. Also you can’t start, stop, lock or unlock your car with your apple watch you have to have your phone with you. <- this is annoying.
New car 5/5
By 2019 Fusion
We bought a new 2019 Ford Fusion and I was trying to get some help with some of the features that our new car was suppose to have.Keep getting sent to another support group that was not open.Also saw on tv ad where there was other things that I should be able to do from my phone that is not on the ap.Please update app or update you tv ad to what we can do from our phone.
Ford Pass 5/5
Love my Ford Pass keeps me updated on my payments Any recalls and any servicing my vehicle should have coming up
Scheduling repair online 1/5
Limited times available
Good, but... 3/5
It is a nice app to accompany your Ford if it is available, but since its last update, it is prompting for my password almost every time I use it.
One of the features I use the most is the remote turn on to start the engine while I walk towards where I have parked it so the engine is temperature ready to go. If the password keeps prompting almost every time, I have to decide either to stop and enter the password or just keep walking and turn it on when I get into the car, making this application useless.
Things that seems inexplicable to me is why the remote start is available trough the app, but not in the key fob. Second, the key fob can open/close all windows remotely but not the app. It might be safety concerns to close the windows remotely with the app, but at least it should indicate the status and be capable to roll them down. Opening the windows with the app should be feasible.
Continuous issue 1/5
Have the most recent version. I keep asking in email and chat why i can’t set the display temperature to degrees Fahrenheit. They keep saying it is a setting but there is no temp in the settings. Irritates ms so much I might quit Ford Motor Company.
What a pile of crap!
Sarasota Ford 5/5
I had a very bad experience at the last Ford dealership I dealt with to point that I almost Ford. Sarasota ford made me feel so welcomed and bent over backwards to make the lease of our 2019 expedition happen. I highly recommended Sarasota Ford,
Great app 5/5
The app is great but I would love to see apple shortcuts support so I can start my car with Siri.
Works well 2/5
This would be a great app if I could see all my data on my vehicle. I don’t know if it’s the app or if it’s the dealer, but when I go to look at my service history it doesn’t tell me anything except the date I was there. I had warranty work done a couple of weeks ago and when I look at it in the app it says Other with no explanation of what they did. Unless I’m looking for oil change/tire rotation information, because that information is there, I find it useless.
TECHNICAL ISSUES 2/5
Lately ever time I try to use comes up sorry technical issues ???
Great app if working 3/5
Registered with the app when I bought my 2018 explorer and loved it! Unfortunately, when upgrading the app my registration got cancelled and I have to reregister, ever since I am still waiting on an authorized rep to approve my device. I’m hoping this can be fixed.
So slow...... And getting more bloated 1/5
Overall the idea of the app is great, but the implementation is bad. And they keep cluttering it up, for instance they added "badges" to take up a lot of the main screen but moved actual useful functionality to "vehicle details" sub page
It is quite slow and each update seems to make it slower..... For example they added the weather forecast in app, but it seems to slow it down as it now checks the weather when you open the app instead of just showing the car controls. Plus every time i hook up a trailer the app alerts me about the blind spot detection being disabled, i see it on the dash i don't need my phone to alert me as well, plus why does ford even disable the blind spot when a trailer is used? some trailers are small and will not set it off.
My new truck 5/5
I love it
Good app 5/5
For a start for Ford this is a good one.I just wish they have more features in the app like
Find Hotels, find places for kids,or find shopping places.airport,maintenance due.Overall its a good one.
Escape se 5/5
So far, well pleased with vehicles. So much on it, I learn something new everyday.
Trouble refreshing 2/5
Cool app but I’m always having to refresh the app and it works sparingly!
Why is this so hard to refresh when I’m trying to find out where my car is
Remote start via iPhone 1/5
Very difficult to initiate with my 2017 Edge. Should be more intuitive.
Security question 3/5
Enabled PIN and touch ID however app does not ask for any when it starts. App should request for that, right?
App review 5/5
Awesome best thing ever added to a truck
Easy was Not easy 1/5
By Whoopee New Car?
Just spent 2.5 Hrs between Ford Motor Credit and Ford Pass to delete old account and create new. After 2 hrs and having to get car key, start car talk on telephone, etc. my account is “Set Up” but 3rd Password still does not work!! Guess what, that’s full circle and back to the problem I had initially. So much for “Easy”...