3.1 update better but still crashing on iOS 3/5
With iOS, when you open the FordPass app and immediately hit “vehicle” from the bottom toolbar or the rectangular “vehicle details” button from the start/lock screen the app instantly crashes you’ll have to reopen the app and try a few times to get to the vehicle details screen.
Terrible experience 1/5
Terrible user experience to link fordpass and ford credit
Constant password problems
What happened to scheduled start?? 1/5
By Rusty's Stealth
No “Scheduled start” option since like March. What’s up Ford??
Activation approval 1/5
I’ve been waiting 3 days for activation approval and haven’t been able to use it yet. Very disappointed so far.
Ford pass needs work 3/5
It seems like every time
Whenever I use the watch app to start my vehicle, it logs me out of the main app on my phone. Then I have to login to the app on my phone and finish my business. At this point, it’s faster and more reliable to just use the key fob. Customer service is literally worthless. The only “fix” they can even remotely fathom is to recommend running the newest iOS. This app is garbage and I’m confident the creators are simply content to fix nothing, create garbage and collect their union benefits. It’s no wonder Toyota builds better products.
Activation issues 1/5
I have had my vehicle for two weeks and am unable to connect. I have followed every step and prompt. My car is connected to the internet and it still will not activate.
Half stuff in app doesn’t work! Junk 1/5
By doesnt work very well
This app is junk
Impressive App 3/5
UPDATE 6/3/20: New version still crashes when clicking on the vehicle icon.
UPDATE: The app still crashes every time I click the vehicle icon. It still takes two or more attempts to get it working.
This is my first experience with Ford’s new vehicle system and overall, I love it!
I own another Detroit brand car, and for the same functionality, it costs me $17/month. And truthfully, their app is nowhere near as useful.
My only reservation is that the current version of the app crashes frequently, when I click on the Vehicle icon. It usually works after launching the app again, but still....
It’s does something’s very good 3/5
The Ford app does a lot of great things but I tried to make a appointment for a oil change but it doesn’t work. The last time I got my oil change and tire repair it didn’t work then????
Moved from 1 star to 5! 5/5
Before vehicle location didn’t work and every time you clicked on vehicle info the app would crash and you would ha e to reopen and try again to get your info and this was on multiple
iOS versions but as of today the app runs and works perfect and hopefully it stays that way.
Where is Extended Warranty? 3/5
By John Boy 1946
I have tried multiple times to get me extended warranty to show up in my account. Dealer tried as well. Shows in Oasis but not in FordPass.
Will not open...unusable. 1/5
Will not move past “Ford” screen.
Crashes right after today’s update of June 3, 2020. Bummer.
Since update today of May 4, 2020, V3.0.0, will not open. Crashes when trying to start or will open and then freezes and then crashes and closes.
Love the Ford Pass 5/5
By To busy for this
It works amazing! I can start my truck pretty much from anywhere. Lock the doors if I forget and it tells me the weather! Great app.
Could be better 3/5
Overall I like the app and features. It could be better if on the home screen there would be a way for it to always display if the vehicle is locked or unlocked and perhaps allow you to have it remind you if the vehicle is unlocked based on a schedule. Seems to have a bug in the app that requires me to open it twice after crashing after initial opening.
Doesn’t protect your privacy 1/5
By Spidey’s Mom
It force closes often and the fact that they sell information to Facebook means I won’t be using it. Disappointed in Ford for not protecting my privacy.
Needs work 1/5
App crashes on iPhone regularly.
This app never works. Whenever I try a different menu it responds with “Something went wrong”. I can’t get any info from this useless app.
Vehicle Details crashes every time on first try 3/5
I love this app, but when first opening and going to Vehicle Details, it crashes every time! I have to reopen the app and again go into Vehicle Details, and then it opens and works fine. This happens EVERY time. It’s very frustrating. I’d give this app 5 stars if this was fixed. I’m running the latest IOS v12.4.7 on my iPhone 6.
Very happy! 5/5
FordPass is the best- very convenient and easy to use! I love it!!
By Colonial Viper Pilot
Crashes first time I open it on a daily basis, fine the second go round. Works great the rest of the time. Love the lock feature and ability to start my Escape from anywhere. Need to fix the one bug
Latest update makes this useless. 2/5
By OCD Squirrl
With the latest update I have to log back into the app every few minutes. Because of that, the Watch app is useless, because it doesn’t work unless you’re logged into the phone app. This wasn’t a problem until this last update.
New truck 4/5
The app should show the current status of door locks and allow the user to set temperatures
Great! But... 3/5
ENABLE SHORTCUTS ON IOS SO I CAN TELL SIRI TO START MY CAR FOR ME 🙃
Works perfectly but... 4/5
Wonderful app works perfect but is there any Way that you guys can fix the (watch app Version on iPhone) doesn’t seem to Connect properly
Constantly have to log in 2/5
Constantly have to log in, no face recognition. Apple Watch app never works without logging into the phone first, what’s the point of having a watch app if I have to log into my phone first. App worked great for a few months then it just constantly tells you to refresh and log in.
Login Every. Single. Time 1/5
Baffles me how they make you log in every time. Not convenient at all. Defeats the whole purpose. If you keep it this way, there’s nothing using the app benefits that the fob can’t do.
Crashes a lot 1/5
Crashes on iPhone XR iOS 13.5 and iOS 13.5.1
Not working...... 1/5
The unlock/lock and remote start function of the app work but it won’t show me any vehicle details. Half the time when I try to click it, it closes the app. My husband has a google phone and hasn’t had any problems, but my iPhone has...
Works great 5/5
Easy to use. Works like a charm. Love being able to start and lock my car remotely.
2019 F-250 5/5
Just started using this app. So far it working like its supposed to. Love it.
By Duct Tape MD
Horrible app.. have continually had connectivity issues from day 1.
Needs to “update” any time I need to use 2/5
Works great.. when it works. 3/5
Works great kicks me out of the app when I use it on my Apple Watch though and doesn’t do anything.. that’s my only gripe. Wish they’d fix that.
This last (feb 2020) update had mine so it won't go past the Ford logo!! 5/5
Mine hasn't worked since last update! Hopefully this update fixes that!!
Not useful for my needs. 1/5
I bought a F-150 and loaded this app to remote start my truck. Was pleasantly surprised to find the app for my Apple Watch as well which would make it even easier to remote start. However, the app makes me enter my login credentials on my phone every time I want to use it. By the time I stop to do that, I’m halfway to my truck making the feature useless.
Keeps logging out 3/5
By Sirhc Nosckire
Love the idea, but the app forces me to login and creat a pin several times per day. My watch app doesn’t work very consistently because of this. (It’s useless).
Please fix this!!
Locate vehicle feature is VERY delayed 2/5
I like this app but a key feature is the ability to locate your vehicle. This is appealing should the vehicle ever be stolen or a loved one has gone out for an errand and is taking way longer than expected. Every time I try to locate the vehicle, it says “last updated one hour ago” and doesn’t refresh or change. And then when it finally does, the vehicle is already an hour away from the new point. It’s very frustrating.
Good but needs work 4/5
Excellent app however, needs work. When pulling up your vehicle details it crashes. It also crashes when using the auto start and door lock feature. Improve the app and will update my rating up on satisfactory performance.
Ford pass 1/5
The app keeps closing out when I move around my account. Not good
Force Close 2/5
Every time I open up the app I have to sign back in which doesn’t allow the app on my Apple Watch to work. Also, every time I select “vehicle details” the app force closes.
I’m leasing a 2020 Edge and I love this app, but I’ve had to delete and reinstall it on my phone three times now because it won’t open and crashes. Other than that the app is great! I love being able to check my oil life, tire pressure, and leasing info and pay my monthly bill with the app! Hope you can fix the bug so I don’t have to keep deleting it and reinstalling. Thanks!
App keeps crashing since May 22. 202 2/5
App keeps crashing since May 22, 2020, and when it doesn’t crash it won’t refresh my vehicles’ data.
It’s good when it works 3/5
Got a 2019 Mustang and the app sometimes doesn't show my vehicle info, and when it does, the odometer on the app is not accurate at all.
By Ryan Gaycrestcolgate
It has been super convenient in my car. With heating or cooling the car before I get to it
Love My App 5/5
By Chuy Miller
This app makes it super easy to tans exiting owning a Ford Vehicle for my 10th time!
The app keeps crashing. Never works on my Apple Watch at all. So disappointed! I love my truck tho!
Ford app 4/5
By Georges vehicle
I’m just learning this app and look forward to conquering it.