Like pulling teeth 2/5
I wish I could give a higher rating, but after spending an hour trying to make this app work on my iPad, I have to say something. I have an email, a password, and my account number but I cannot log in. I change my password — still no luck. It wants my “use name” but neither email nor account # works — I do have *have* a user name that I know of (and none shows on my account page). And now I have ... notifications! Great, where are they and what are they? Can find them! How can I make them go away? Mind numbing exercise in debugging an app when I would rather be reading that article.
Great app. 5/5
Very slick and easy to use. Wish I could download the audio from the app.
Frustrated. Beyond belief 1/5
I switched subscription to digital because print comes so late or is lost. Now even though online shows me that I have digital sub, app keeps asking for payment. I have emailed for assistance but no response. Ugh
App needs some works 3/5
I was pleasantly surprised to find out Foreign Affairs recently added iPhone compatibility. The app, however, needs some work. navigation is burdensome and the app clunky - kind of like an Android app from a decade ago.
I would love to see something along the lines of The Economist’s new iPhone app. It has sections for individual articles in addition to the monthly issues (with iPhone formatting); as well as a a pretty convenient audio player. Hopefully FA moves in that direction going foreword.
Obviously not taking off any stars for this one, but a better looking icon would be nice as well!
Text size! 3/5
Only three text sizes. The smallest is microscopic. The middle option is poster sized (only a slight exaggeration). Please fix this. It severely impacts the time I can spen reading one of my favorite sources.
Wonderful content, iPad friendly 4/5
Much improved interface with the iPad - portrait/landscape capability and issue navigation are both evident. Nice job, and thanks.
Content Is Solid, Needs Dark Mode 4/5
By Señor Rios
The magazine content is exemplary, and I haven’t experienced any issues with the app. The app could use a dark mode display setting.
Don’t waste your time trying this App 1/5
The App from the App Store has for two days given me a message to ‘try again soon.’ After six calls to customer support and resetting my pass word twice, I am no closer to being able to access my subscription on the iPad. (Maybe this works on the iPhone, but I doubt it.). I suspect the message is disinformation, which is bad practice.
I advise staying with the content on the web if you need digital access, at least until they can figure this out. The motto of these developers seems to be, Move Fast and Break Your Face.
By the way, what happened to the old fashioned concept that customer service people who are expected to support an offering should be involved in testing it? Assuming that there was a test plan of any kind, a big assumption.
Abel Garcia Bonilla 5/5
By Abel García Bonilla
Excellent in every aspect.
Mediocre App 3/5
By Outline Happy
While this app displays content beautifully, you can't enjoy it without struggling with the app's non-intuitive navigation tools. Whether you're trying to browse the library, an issue or an article, you must intuitively understand how to do so with these minimal tools OR divert your attention from the message in order to understand the medium. The Economist's app makes navigation intuitive for all readers. FA app developers: Observe The Economist app, learn from it, and get out of readers' way.
Great update 4/5
After some stupid bugs with this overhauled app, it’s is finally close to par with major journal apps. Scrapbook is great but should sync across devices. There should be better integration with the CFR website, too. Still, this makes it much easier to read and keep articles and avoid the unmanageable accumulation of hard copy issues.
Huge improvement 5/5
The upgraded App is so much easier to read with its new layout. And finally, an iPhone version! Hallelujah. Well done.
24/7 Technical issues 2/5
The application will not let me sign in to my account on iPhone because the system experiences technical issues, which have not being fixed since the December, 2018.
By J. Jurado
I’ve been trying to log in for 2 weeks and I’m still unable due to “technical difficulties”. Do not waste your time with this app. And if you’re are considering purchasing the digital subscription in order to use it with the app, don’t buy it.
Where did the online articles go!!! 1/5
By ESPN Baseball Critic
Th upgraded app had access to FA’s online content, but the new app is exclusively print content. From my perspective, that does me no good!
I loved this app before the upgrade and now it is almost useless to me.
The new version works as a charm. Fast and reliable. Great work.
Needs to be revamped 4/5
By Kris Larsen
There’s some design flaws that makes it hard to navigate the app. Would like to see it updated.
App problem 1/5
I have lost all of my issues since the introduction of this revised app. Please fix.
Questionable Update 5/5
It looks like this update was intended to allow dynamic content and consequently the ability to use with an iPhone. What I appreciated about the old app was that it was simply digital/ePub versions of the print magazine, and therefore replicated the experience of flipping through the pages but with the added portability of having your entire collection available on the plane or a train.
One (presumably unintended) consequence of the change in the display engine is that all the subscriber special editions are no longer available, at least as far as I could find. One has to now go to the FA website and download them from there.
Many people are having trouble with validating subscriptions. This has also been a problem with previous versions of this app. I did not personally experience it this time, but understand how frustrating it is having experienced it before.
I, for one, would appreciate the ability to retain the option to read ePub versions of the issues (and keep the subscriber specials), even as a separate option within the app.
Bottom line, Foreign Affairs is a world-class publication and ought to have a world class app. It’s not quite there yet.
Agree with Previous Review 1/5
This is the worse magazine app to date, seems it can locate your subscription but will not allow a download - Total Crap
What happened? 1/5
App used to work well and i could download new content regularly. Account is still active but the content will not download. This App is completely useless - if it wasn’t broke, why did you try to fix it with a broken update?
Updated App Review 5/5
By Ricky Ferrer
New app is light years better than previous version. It’s now available for iPhone and very easy to use. I particularly like the ability to save articles offline so I can read on subway.
Total Crap 1/5
Logged in and it shows I’m subscribed but still can’t download issues, I expected better from them...
Updated for new reader...no improvement on the basic issue: can’t download older issues despite having been a subscriber for many years now. It’s beyond me how this continues to not be fixed, forces me to go and download PDFs of issues that interest me rather than use the app...which means this app is almost completely pointless
Best content, worst app... 1/5
Review updated 10 December upon release of “new” and “improved” app...
This app should be an embarrassment to the Council on Foreign Relations. Period.
New app is released in non-working order. Only two issues can be downloaded. All other issues require payment, even for a subscriber of decades. Links within the TOC of these issues are all dead: you cannot navigate for the underlying content. And the library of historical content has been decimated; only from 2016 is available.
This is a bad joke. CFR, fire everyone involved with this effort and start again. What are you all thinking?
Best content in the category, worst app (by a wide margin) among all news publications available on iOS.
Customer service is incompetent and completely useless.
Why CFR doesn’t get its act together is simply beyond me. A great mystery of our time.
Updated app (12/8/2018) does not restore Apple purchases 1/5
I updated the app and it deleted my downloaded magazines. The restore Apple purchases option showed as “successfully” restored but the download did not work.
After several times trying to get the magazines restored, I had to delete and reload the app again. It finally worked but non of my other magazine apps has had this problem before. Back in 2015 I had a similar problem with another update.
Does not recognize subscription for issue downloads 1/5
Does not recognize subscription for issue downloads… please fix
Broken customer service 1/5
By Meecho Weeso
Incapable customer service that doesn’t follow through.
Would be great with audio! 1/5
I just don’t get it. Foreign affairs creates audio versions of each article. They are available to subscribers on their website. It would be so easy to make them available in the app and therefore actually useful. I just don’t get it.
Simply does not work 1/5
Don’t waste your time
Amateurish App 2/5
Can't remember a login thus leading me to use an easy password since I have to constantly log back on.
Total pain 1/5
This is a total pain to sign into — too many steps; asks for subscription number (who the hell remembers their subscription numbers or can even find them!? )doesn’t recognize your account. Won’t be renewing- I don’ need to read FA that badly to waste my time trying to get it.
Portrait ONLY, do don't bother, use the website. 2/5
The app works well enough, but ONLY in portrait orientation, which is nice sometimes, but makes it impractical to bother with the app vis a vis just logging in to the web site access via a browser.
Someone else said it well, "I guess they don't know about iPad covers?" REALLY?
I was reluctant to give this a go but subscribed thru a special offer in an email. I did not go thru the Apple Store. Everything works perfectly, the app is pretty simple and could use features like annotation, dictionary, and night mode reading but it gets the job done. No trouble logging in and I mostly access thru twitter links anyway.Not sure what others are doing. Great content !
Works fine for me. Easy just like The Economist. 5/5
Bad app! Bad customer service! 1/5
By primary badger
This app is shameful. It seems to be impossible to login to a current account, even though we have a digital subscription. It asks for the email address for our account, and then it says "this email address is already being used." Yeah, of course it is, I'm not making an account, I'm trying to get login to my account.
And I can't get in touch with customer service to get help. When content providers make it hard to access accounts that are paid for, they push consumers to stealing the product.
App does not work 1/5
I am not able to localize FA application on the home screen and it crashes every time I try to access it through the browser.
As bad as hell 1/5
Purchased digital subscription, downloaded the app, tried to log in. Nothing, just nothing. There is no even a reaction about any problems with my password, e-mail or so.
Doesn't accept my login and password on iPad or iPhone. Only way to make it work is to login every time with the entire account number from the print edition and then reinsert credentials. What a waste of time. The employees of this company are terrible. Apparently they wrote this software & never checked it.
By FS Zot
Useless. Does not allow inputting registered name credentials. "Access denied" is the response. Atrocious and non-responsive customer service. Cancelling my subscription.
Never mind — That didn’t work 1/5
My prior instructions for downloading the issue didn’t work. I get a download and I can read it AT THAT TIME, but I can’t find where it downloaded it to. And when I log back in via the app, I have to go through the “Subscribe” / “I have a print edition” etc. all over again. I see where ai can download “iPad extras” so Foreign Affairs know HOW to make an issue downloadable. They just don’t. I regret that I didn’t read the reviews before the purchase.
How to Digital Download 1-3-16 3/5
This is what worked for me today. According to prior reviews, "individual results mat differ"
When a new issue is available:
1. Select "Subscribe" next to the issue
2. Select "I have a print subscription"
3. Then provide login / password
4. Select Download
Move along folks 1/5
This app worked, then it didn't, then it did and now it doesn't. Fortunately, there are workarounds until it inexplicably works again.
App does not recognize digital subscription 1/5
Why does the app still have issues recognizing digital subscriptions???? No excuse
Very clunky interface 1/5
I use the app on my iPad. The magazine can only be read in the portrait orientation. Apparently the developers don't know about iPad covers. In this orientation the test is very small. When I make the page take up more of the screen I must return the page to its original size in order to go to the next page.
The New York Times and The Economist apps are vastly superior to this one.
Fix it 1/5
Awful, needs to be fixed
Finally Fixed 4/5
By History Buff AZ
Well strike up the band - it's finally been fixed. Thank you. However, Foreign Affairs needs to take a long, hard look at its customer service department. Deplorable doesn't even begin to describe it.
Horrible app and customer service 1/5
This app is a fraction of what it should be. I haven't been able to download the new issue on time for months now and still can't get the most recent one. Moreover, when you're on the app homepage and want to read a featured article, the app makes you log in for each article you read despite already being logged in on the app itself. So, reading eight featured articles require eight individual log-ins. Ridiculous. It's a shame such stellar content is drug down by such poor digital management. It's ironic that they're covering the advancement of technology (the most recent issue is on automation) while simultaneously failing at the most basic automation themselves. Also, I've called them 5 times about this issue and emailed them. No fix yet. Just the same old "yeah, we know there's a problem, we'll fix it" runaround for months now. Horrible customer service.
Can't access my digital issues 5/5
By Big Time Writer Guy
Having the same problem as others who complain they can't access their digital copies of their print subscription through the app. The latest update seems to have broken the app, and customer service says they're "aware" of the problem, but so far, after weeks, they haven't fixed it. Seriously, it worked before,roll back to the previous version.
App doesn't recognize my subscription 1/5
Like everybody else, app doesn't recognize my subscription. Can't read new issue.