I cant sign in!!!! 1/5
By Yayabang
It’s been months and I can’t log in. I can’t make mobile orders and I’m so sick of it! I’ve reset my email. I’ve reinstalled the app. I even made a second account! And it does not work! Fix it!
??? 1/5
By lilspooky518
The app crashed every time I tapped it. Doesn’t even load a second of the screen or anything and I’ve turned off my phone, Undownloaded, waited etc etc am I missing something?
Not worth the download 1/5
By Money Making Me
The app is extremely slow. It take forever when I want to add something to my wish list or cart. I always find myself leaving the app and going through the web browser.
No entiendo 3/5
By cubanitalibre
Hice una orden ayer una blusa que decia 7 dolares y al final de la compra cobraron 24 y no puedo comunicar con support
Terrible 1/5
By JQCSBTR
Miscalculated order! Be careful! Trying to overcharge me on the app!
Not great 1/5
By Momof3chicas
App very difficult to use
A little dissatisfied 3/5
By fratige
This is the only store that didn't send me a birthday gift even though I am their regular customer... what a disappointment... ☹️
False price and misleading. 1/5
By MaggiegaogaoQ
I spend 2 hours on the app and selected many items that I wanted, but when I check out the total price changed, and I had to pay $200 more! Ridiculous. Completely waste of my time, I’ll never buy from forever 21 again.
Disappointed 1/5
By Godly lunchbox
My promo code wasn’t accepted
Wont let me update my address into my new house 1/5
By &&&&/&/
Wont let me update my address into my new house and wanted me to input my neighbor address!
20 items only 3/5
By alksns s
App doesn’t allow you to purchase more than 20 items. If you plan to buy more make sure to do separate transaction or else you will be charge by your bank. The fund return process is a b.
App is crap 1/5
By TalkingFishie
App has more issue than I can count
Good 5/5
By Mike2protien
Good
Amazing 5/5
By Marie 1208
Great deals!!! I get to know what is available for great prices.
Discount 3/5
By blvd22
Put the app on as on FB is said if u put the app on u get 50% off but it didn't work. Like a scheme to get u to look to buy!
False Advertising 1/5
By melissa from california
If I could I would give negative stars. They advertise using codes promising extra % off and they don’t even work. They advertise to download the app for an extra 50% off and it’s not true. I had $100 worth of merchandise in my cart and when I went to pay it was charging me $300 or more. Complete waste of time. Horrible customer service and misconceiving customers.
Bad service 1/5
By aaaaaannnuyy
Very slow delivery
Checkout is a nightmare when using PayPal 1/5
By Rockybalboa911
I called you directly with no help
PayPal wasn’t decking the payment
Nor was my bank card linked to my PayPal
When I called you you couldn’t take my order over the phone and your advice for a solution was to enter the actual credit card lol no a rocket scientist but I think I could have figured that out myself without calling all 3 you PayPal & my bank. I think it’s your weird sites platform bolt financial :|
Never Shopping Here Again 1/5
By jbspears
Worst app, worst customer service, taking my money elsewhere. They had a code that still shows post expiration date and gave me 3 different excuses and reasons why. I felt like they weren’t listening and trying to do anything to get me to shut up. I don’t feel like a valued customer so so long Forever 21! You’ll never get my money again.
Easy to use 5/5
By marcoolo
I was able to go back and forth on the app to make sure I didn’t make any mistakes and use the right promo code
Great 5/5
Great
myBFFF21! 5/5
By Safonna
Forever21 is like a bf I just love when he uses me!
I just indulge..
Shaking my head. 1/5
By den/jen
This app is impossible. The very first order I placed, laser your shipping carrier lost. Now the app has no recollection of my other. It’s impossible to change the shipping address within the app unless you’re making a purchase. This is the worst by far. The customer service has been erratic. Sometimes helpful & at other times I find your personnel Illinformed and condescending.
Online ordering was a pain! 2/5
By Cyn007ssss
Ordering online was a pain and their chat service was even worse. Kept showing items were available and would let me add them to cart, then when I’d go to pay they weren’t. So frustrating!
Did not tell me “final sale” until purchased 1/5
By finalsale
This app is very slow. But the worst part it that all the items in my cart AND as I was checking out did NOT say final saw except one specific item. The only reason I purchased so many items is because they specifically did NOT say final sale so I figured I would try them on and keep the ones I like and rerun the others (and I knew I would have to keep the only one that posted “final sale”). I then checked my order status and I see that ALL the items now say “final sale”. I’m so upset because I may possibly be out $400 dollars if Forever 21 can’t do anything about this. The app did NOT list the items I purchased as “final sale” items except 1.
Order tracking 1/5
By hahbdhdbdisn
Placed an order over a week ago and it’s still not showing up on my account on the website or app. I received an email that it was shipped with tracking # but have no way of tracking.
Horrible experience 1/5
By fkdohsb
Don’t order if you need it by a certain date. I ordered my items and paid for 1 day shipping and it’s been 3 days and I still haven’t received anything and customer service insists the order is still on time. Never again will I shop with F21 online.
Love 5/5
By meganmcd113
Favorite store
Sweaters 5/5
By janismark100
Great prices for everyone, quality clothing, and great styles!
Im not happy 1/5
By andrewslover23
Doesnt have my size in anything i like and its very upsetting to someone like me
Very bad 1/5
By saaaaaaahabu
You guys are one of the most big stores in USA and your shipment is horrible
DONT delivery on the right dates and always change the day of the arrival
Support should be a chat as well 2/5
By SpiceGyal
I need to know when my package will be arriving. And I want to know if I can update the shipping to faster if it won’t be on time
Review 5/5
By croja...
I would love to able to use the app even if I’m not in the country. That’s the only negative thing that I find.
Can’t wait to try it 5/5
By puppies_rule12
Hello Kitty ATW
New to your website. 2/5
By Mama70
When I receive my order then I’ll write my review
Codes 1/5
By jujubeez333
Codes you provide do not work!
Check out 1/5
By review foe dresses girls
Won’t let me up AppExtra50 to save at check out and doesn’t tel me shipping times so bad to pay for express shipping to hope it gets here..
Best t shirts! 5/5
By AardVaark22
Soft, color fast, great fit.
horrible site 1/5
By horrible site 69
horrible zero stars
could not place my order complete lag hours spent charged my amazon pay twice need to wait for credit
the purchase would not go thru spent hours then got on phone with your customer service spent hours had to give home item by item to check what was not in stock purchase would not go through
had to delete cache and history
hours of time wasted
worst site ever
My beautiful friend 2/5
By my beautiful friend
Happens since more of a month the app don’t work on
No promo codes 1/5
By ELS,DS
Not 1 promo code worked. Not even the code that was for signing up to receive texts, it was supposed to be 20% off online. Very sad because if promos don’t work at the beginning, I will just shop at stores that codes do work from now on
The worst 1/5
By hollyholly🤦♀️
Doubles your purchase before checkout. Forget password, forget password,
No good 1/5
By You're Mother's
Two orders and 20,000 headaches can’t get my stuff won’t get my stuff deleting the app today
Dumpsters fire 1/5
By Gigi9&8
The promo codes don’t work at checkout everything bounces back to the original price🙄 just feels scammy my order was a lot more at checkout on top of that it was even moree than the original total without the promo. So they lie in ur cart about prices take away all discount at checkout and charge some extra just to make u feel like ur using a promo. Nice job forever 21 went more into the dumpster fire than I thought
Slow and glitchy 3/5
By Dat girl from da A
Takes forever for stuff to load. Also you can’t buy more than 20 items at a time
Horrible 1/5
By mary bbc brown
Horrible. Can never use promo code. NEVER!
Slowest app i’ve ever used 1/5
By dhejjsksdh
The clothes are nice but whoever designed this app deserves to be fired. I’ve genuinely never used a slower app in my entire life. Go shop literally anywhere else it’s not worth your time.
Results show out of stock items 1/5
By feeebzz
When I’m filtering stuff for a sale, all of the items that I click are out of stock! It’s annoying that it doesn’t filter out there out of stock items. I would rather just see the stuff that’s available for me to purchase (and in the size that I’ve filtered..) wastes my time
✨ 4/5
By crishawnpoo
When I try go the Forever21 app on my phone won’t let me use it.
