Forever 21 5/5
By how u been
One of the things I love about Forever 21 is that everything is affordable and the girls are really cute!!! I love the earrings and the jewelry too😍!
Needs work 2/5
This app is somewhat convenient but only to shop the sales it seems. You can’t filter through categories well if you’re looking for something specific and when you do end up ordering something you have no idea when it’s delivered. If you go into your orders to check the stays of your order all the app will show you is “shipped”. You have to rely on the email confirmation notifications to know when your purchase was delivered to the store for pickup or to your home. It’s rather infuriating.
I love Rue 21, it’s like my go to shopping place. Personally all of their clothes fit very nice and I love the quality. They have a lot of great deals and even sell clothes for people who are plus size. If your looking for a place to go school shopping for teens, this is the perfect place. It’s trendy and is always in style.
1 suggestion :) 5/5
nothing to critique here, i love the app. the only thing i wish was available was a feature to view other items in the modeled picture. i would love to look at the outfit items that comprised the look, either at the bottom of the page or set up like pinterest w/ interactive "dots" on the outfit item in the picture (tapping that dot would bring up a pop-up section at the bottom of the screen like a quick view, and you can expand that into another page by tapping that, or simply tapping on the dot would bring you to the page)
My favorite shop, online, and real life🖤
By Styled Monkey YouTube
I just ordered something hopefully it fits. But pls add XXl on men.
Can’t delete items from cart 3/5
Can’t order anything 1/5
Every time I try to order something it says “Unable to process” when all my information is correct and I changed my payment type and tried multiple credit cards. I even tried ordering online on another device it still wouldn’t let me.
Super easy and really organized! 5/5
I love this app! It’s so much easier than actually shopping at forever 21 because it’s not overwhelming and unorganized.
Want to get the newest trends without leaving your place ? This is app is the solution ! Easy to use and always with great offers !
I like it 3/5
Im ok with my shoppings
Love the store 5/5
Online shopping was very easy I found everything that I wanted and the process was very easy thank you
Love the plus size styles 5/5
Really hard to find cute stuff but this place is my go to!
Love everything I buy 5/5
By Mumu sandy
Love it all
Love it 5/5
By sweet girl 26
I order lot clothes from here I got everything I order I love it they all fit me there beautiful clothes no never no problem my favorite store shop at
Poor Service 2/5
The website is overall easy to use but I was not happy at all with the shipping. I ordered a few items hoping that they would arrive before school starts so that I would have a few options when it came to choosing my outfit for the first day. I had a little over two weeks before school started so I went with the option for my clothes to arrive within 3-5 business days to avoid spending extra money. Well, my order status said that my package would arrive a few days before school starts even though that would take over five days. I was fine as long as I got my clothes before school. Then, the package was supposed to arrive today so I checked my order status just to see, but now the delivery date changed to the day that school starts. This is angering because not only did it take a lot longer than it was supposed to to deliver, but I won’t have my clothes in time for school. I would have just paid extra for two-day delivery if I had known it would have taken this long. I don’t know what needs to change but it would be convenient if the website put more realistic delivery times on their website. I love this store but I doubt I will order online again.
Everything that can go wrong went wrong! 1/5
My first and last time ordering from Forever 21! 😒😔
Thrift store experience 3/5
I went to the Forever 21 on Broadway in Manhattan and it was a wonderful experience. Everything was neat and organized. All the colors were available. There were just endless amounts of items to sort through. The staff was friendly, helpful, and upbeat. It was awesome.
However, I come back to Chicago and visit the Chicago Ridge location in hopes of the same experience and it was anything but. The store was a mess. The clothes were thrown all over the place. The variety of items available were ugly. The line was ridiculous and there was no staff available on the floor. It was horrible. It was like a thrift store. I’m beyond disappointed that I have to fly on the east coast just to enjoy shopping @Forever 21.
IM MAD 1/5
By Lol btw lol
i payed for like faster shipping which was 12 dollars extra so i could have my backpack before school however the problem is that i ordered the same one seperate for my friend with regular shipping but HERS IS COMING ON MONDAY AND MINES COMING ON TUESDAY PLEASE EXPLAIN TO ME HOW THAT IS OK OR POSSIBLE!
Forever 21 4/5
This app is amazing and one of the best online shopping apps out there!!
I don’t like this app 1/5
I HATE this app sooooo much I will NEVER EVER download this app again
not good anymore 1/5
i love shopping at forever 21 but lately i’ve been getting things i either didn’t order or got things i did order but it would automatically change size& not only that you really can’t return to things if you order online
Good good 5/5
I like this website, its easy and fast
in love w forever 21! 5/5
By sean barrino.
their clothes are great for styling outfits & i never had a problem w shipping/delivering.
Great app 5/5
It gives exclusive discounts and clothes are sorted and easily accessible with great size references
Forever 21 3/5
By kate paz
The styles are ones I love but the checkout process is quite confusing.
Just some input 🤷🏻♀️ 5/5
By Lil Rican 😘
I love everything about it but um ya should really make shipping free🤦🏻♀️im
Tired of paying extra when something is like 2 dollars ya should really change that😒
Bad shipping 2/5
By Abbi Murray
The app is great and easy to use I would give it 5 stars, but Forever 21 shipping is absolutely terrible and they need to fix it.
Not consistent 1/5
The app is so different than browsing on the mobile site. You get limited reviews & now aren’t even able to post reviews from the app. The filtering options also don’t work most of the time. It’s a terrible app.
Opinion store 5/5
online is great more choices to choose from but at the store it’s kind of sad that the skinny dept has a hole floor of clothes so does the man dept too . But for PLUS SIZE it’s a little side in the
Corner and all the clothes are all tight and crunch up it feels that they do not care for us plus size girls Also needs to have more options of
Clothing better styles at the dept store. Northridge. I rather shop on line more better.
Good costumer service 4/5
I had gotten a gift card a while ago and ordered not once but twice and never received my package until I figured out I didint put the correct address 🤦🏼♀️ but the customer service was great . No troubles at all
Super Easy 5/5
I love the app! It is super easy to use.
Lacks XS sizes 1/5
By Amanda Leyva
The app lacks the size XS and makes it impossible to find anything nice. For example, on the tops section, it went from 3861 tops to 267 once the XS filter was applied. Ridiculous.
Hard to maneuver! 3/5
The app is very hard to maneuver. There are no filters. For instance, you cannot specify dresses, or jeans. So you end up scrolling through thousand a of items.
Shopping made real easy 5/5
By Alibaba The Great
Very convenient and fast check out!
Customer service through app 1/5
Customer service is worst I have ever dealt with in my life. App adds to confusion. Currently waiting on package that has taken A MONTH.
not very helpful.. at all 1/5
By sophia ❗️
i love forever 21. however, their stores are always so messy and stressful. i thought this app could tell me what was in stores so i could find what i was looking for without all the stress that usually came with shopping at a forever 21 store. i was so disappointed when i found out that there is no way to see what is in stock at a certain store. there are hundreds of thousands of items on the f21 website, but there is no way i can go to a store and try things on. the stores anyway are so overwhelming, there are just piles of random items on tables and i don’t plan on going there or purchasing from here ever again.
Questionable Shipping among other things 2/5
3 out of 7 orders I’ve made were sent back to the USPS postal office “at the request of consumer”. Whenever I call F21 Customer Service, I’m directed to USPS, then the postal office directs me back to F21.
If I need a status on my order, it should be an immediate answer.
The selection of clothes has dwindled. Maybe because it’s the end of Summer & they’re slowly bringing in Fall fashions, but I haven’t found something up my alley since the end of May.
There should be more modest options instead of just crop tops, high slit skirts, & mini dresses.
Also, please make more specific categories in the filter section for an easier selection.
I used to love shopping at F21 but now it feels like a task.
Absolutely love 4/5
By Pretty Janae
The clothes are great! But a little pricey in my opinion.
Great App 4/5
It’s a great app although, I wish that you could take pictures and like someone’s review about the product.
Wish I could place an order 1/5
Not sure why I can’t place an order but I haven’t been able to purchase anything for 3 months. This is pathetic!
It’s so perfect
The shipping is always longer than advertised
By Beth Gonzo
I like all the deals and stuff but, when I leave after putting things in the cart it deletes it ever time and it’s annoying.
Love Forever 5/5
Don’t like how quickly the sales go away
Umm I just downloaded this app today and when I opened it, it’s in Spanish so can you please fix that for me.
Love this app!! 5/5
Love the ease of shopping on the app! My fav part is just scrolling down the page and not having to go page 2 page.. makes it so easy! only thing missing is exact sizing descriptions for each product.. not end of the world bc I know how F21 clothes fit but sometimes it’s nice to see measurements/lengths etc :)
Great functionality!! Makes it easy to shop