Good with me! 😍 5/5
Found what I was looking for ASAP! Thanks!!!!
My account doesn’t work... 1/5
It works on the website but can’t sign in with the app...not worth the hassle I will just go ahead and purchase from website
Bad shipping 1/5
I got the wrong items. I ordered jeans for males but instead I got leggings for woman. It was the worse experience.
The best app 5/5
By rayakkoa aka rayna
You can find really nice tops, shorts, and leggings there deals are nice I really like the stuff they sell they even have loads of kids stuff so if you have kids I recommend this app
it deleted my wishlist 1/5
The website wasn’t working for me so I decided to download the app thinking it was easier. Bad choice. It deleted over 50 of my wishlist. All of it. Very mad!! It’s also very very slow.
Not happy 1/5
Very difficult app to use. Wouldn’t let me choose unit number for billing and then cancelled my order. Very poor way to handle things.
F21 Lover 5/5
fav to buy, more discount pls
Bad sizing 2/5
The sizes hardly fit as advertised.
Customer service is a joke. And if you need to cancel an order, good luck. I kept getting an error message so I decided to message them. They have no record of anything. So unprofessional. Absolutely horrid!
By angel is an eboy
most organized and efficient clothing brand app.
Cart items disappeared 1/5
I spent hours shopping and had about 15 items in my cart. The next time I opened the app to purchase, all my items in my cart were gone. Discouraged me to buy anything at all because I didn’t want to spend hours looking again.
love it 5/5
By Brina luv girl2468
I love it 5/5
I got all my stuff in like 1 day even with free shipping and it was straight to my door super happy with my purchase
Easy shopping 5/5
Absolutely love this app
By shay nixon
I’ve never had a problem with forever 21 I don’t see why there are bad ratings tbh
bad paying 2/5
it never lets me do after pay
30% off 4/5
Loved this promo code!!!! I ordered over $200 worth of clothes but the 30% off helped a lot. Wish you gave extra discounts for loyal customers.
NEVER GOT MY PURCHASE 1/5
I ordered a dozen things from them and received ANY of it. I emailed multiple times and they never respond and I paid over $100 and received NOTHING. I am very upset but cannot do anything about it because they will not respond. Never getting anything from them again.
I placed an order on the 7th worth of $148, was supposed to receive it a week after. Two weeks passed by, I didn’t get my order, when I went to the site, it said wrong address which I never had problem with before. So I decided to call them, waited on the line for thirty minutes to get them telling me that the address was a little confusing so they sent the clothes back. I told them I wanted a refund, they said the clothes have to get back to them first which would take weeks. A week after, I called them, after ten minutes of waiting on line, it told me to give my phone number so they can call me back, I never received a call back. A couple days later I received an email saying that I have till the 29 to let them know if I still the refund which there could be additional charges for fees, or get the refund. I called them told them I want the refund, they told me I actually have to wait till the 29 for them to process it. Today I received an email saying my refund is gonna take 8-10 days. So, just to get a refund I basically waited for a month. I will never ever waste my time on Forever 21 again.
in store pick up 3/5
I’m unable to check availability on item that i want for the stores near me. it’s only giving the option for one store in CA i live in TN. also the closest store for me is not even showing on the store locator.
My Experience 2/5
I have shopped at Forever21 for such a long time but I do not like needing to call in and speak to Representatives that do not value their Customers . It has been several times that I have been spoken to so rudely because I can’t understand the rep and ask them to speak slowly it is terrible to be disrespected or being disconnected it was so bad that I stop shopping here for awhile,
Forgot password doesn’t work 1/5
Keep clicking the link in my email for forgot password and it just takes me to the app. Now I can’t buy anything because even when I try to check out as a guest it won’t let me because it says my email is already registered. But I can’t remember my dang password and it won’t let me reset it
I love the sales and the clothes 5/5
I love the sales and the clothes
The 15% first purchase is great! 5/5
The first in app purchase you save 15%! With a big order, it saved me over $30!
Can’t checkout 1/5
I always buying a lot of clothes from this site and spend a lot of money but I don't see any feedback..last time I have got 15% off which I couldn’t even use ! The app was saying it’s expired but it wasn’t so I’m very disappointed about this ...
Worth it 5/5
Runs way better than trying to use their website on a phone.
By pick my name pls
There should be free shipping
Although they have very stylish and pretty clothes at reasonable prices I ordered my whole birthday fit from forever 21 great right ? Okay another good thing shipped in less than 24 hours ! Yay then guess what I get an beautiful email saying that one of my items were processed out of stock ! Which means I have already paid for the item and will not be receiving it Bummer ! I don’t understand if something was out of stock they shouldn’t have let me order it or it shouldn’t even have been on the app . I’m very upset bc now I have to stress and find another shirt and the downside of this all is that they didn’t put the money back on my card ! Just great.
The shipping 1/5
By Andrea L. R.
My order was decided into 2 packages, got one package about a month ago and still waiting on the other one.
I ordered something online on the 9th and today is the 26th and NOTHING .. I know shipping is kind of bad right now, but really? It’s been on shipped to mail service in my city for 14 days now.. I’m just removing this app now.. Over 3 weeks is too long
Won’t let me change location or stores 3/5
Won’t let me check for availability on items. It keeps defaulting to my location being in CA, I live in WI... makes it challenging for me to see what’s actually available in my size near me.
Estafa, dan un código de descuento por bajar la aplicación y a la hora de utilizarlo dice inválido 1/5
By estafa con el codigo
Took forever to come 2/5
By mia gusu
I ordered something off of forever 21 and it told me it would be delivered in a week. Now it’s been 3 weeks and I still haven’t got it and it was supposed to come today but for some reason it couldn’t deliver .
Good but a lot of money 3/5
By cute best game
I have to go get my hair and get a dm is the name and number I can send it out for you e
Loooooove this app 5/5
By Aj Kreationz
I freaking love this app makes online shopping just easier
This app frustrates me lol 1/5
I got the app a few days ago and I’ve just created an account to sign in and stuff, but it won’t let me sign in and face recognition doesn’t work. Every time I go to sign in, it takes me back to the app home pages and still shows that I need to sign in. Maybe it’s just my phone and it’s a personal bug but my phone is up to date and it’s really frustrating because I’ve tried many times, and there’s no confirmation email sent to me if I have to confirm the email.
Hi am am very unsatisfied due to the fact that my date keeps changing on when I will receive my items. I recently ordered from a couple of different store and I was trying to give you guys the benefit of the doubt. I did about 3 different orders and one was from China. I have received everything that I ordered except from forever 21. My order was placed on the 11th of June. There is no reason why I got my stuff from China before you guys.
Need to fix your app every time I went an add items to my cart and got out of the app lost my items on my cart and it’s been kicking me out and erasing everything in my basket had to do this like 6 or 7 times
Shopping cart 3/5
When I close the app and I come back my cart is empty
long load 3/5
it has cute clothes and great deals but anytime you click on something or off of something it takes around 20 seconds to load. irritating.
By batman's lady
There should be a way to initiate returns in the app. Also, with the pandemic going on, free returns should be an option since some stores are closing and/or not opened yet. Otherwise the app is easy and quick to use.
Bad shipping 1/5
I found what I wanted but the shipping process is trash. Because I have been waiting for my package for 1 week and it’s still not here. If I don’t get it tomorrow then I’m going to see what is happening.
Going downhill 3/5
Usually f21 is reliable and good with shipping but recently I haven’t been able to receive my orders & have had to be refunded because of it. The app needs adjustments somehow something is always invalid.
Lost package 1/5
You guys lost my package! I want a refund
Won’t let me checkout 1/5
I keep getting invalid address when trying to check out, not allowing me to move forward.
Okay, I guess. 4/5
The app works just fine, just like the website. Checkout process is a bit annoying. I also wish they’d hold items in carts longer than they do.
A lot of the items I will choose and added to the kart then would appear as sold out once I did check out