Dropped the World Cup!!! 1/5
After announcing they were streaming the World Cup, they pulled a massive u-turn and dropped it earlier this year. They left their users in the dust. The app and the service is not worth it!!!
Great app, but to be improved 5/5
The app works fine. The design and usability is also good. No complains about that.
My biggest wish however is that they change the sequences between the games when you watch a match day stream.
They tell you either if their was a chance or a goal (even with the new result).
A quick sequence that tells to which game will be changed, without any other game relevant information, might be much better. It would keeps the excitement ...
No time and scores displayed. Subtitles would be nice too. 2/5
Tried this on my phone a couple of years ago and was pretty buggy. Now trying it on AppleTV 4K and it is working fine but there is no clock and score displayed on screen. That is such a basic standard thing with televised soccer.
Also as a bonus sub-titles would be super-awesome for my soccer fan hearing impaired wife.
Lots of room for improvement 1/5
I hope that the folks that manage this App read these reviews and look at our critique as a opportunity to improve. Having said that, I think this App has lots of room for improvement especially given that we are paying a membership fee and it’s not simply a free to use service.
Areas of improvement;
1. Create a watch history and create the ability to resume a match where you left off.
2. Create a search function to search find the match you want using keywords such as team name or a player.
3. Lots of video errors occurring with streaming
4.Create an Apple TV native App
5. Allow the video to continue to play when on Airplay and you leave the App or turn your screen off to conserve battery.
I have emailed you about these areas of improvement and I hope that someone reads this review and cares to make these changes as I think it will greatly improve your service and make the experience more enjoyable for those who have paid their money for it!
They dropped FIFA Soccer World Cup 2018 3/5
Shortly before the event they announced not to cover "FIFA World Cup 2018" at all on Fox Match Pass. People have yearly subscriptions because coverage was heavily advertised. I will get my money back.
Also they don't understand the soul of soccer, i.E. some games have no score/time board displayed during the game. The app on apple tv does not even offer a highlight bar so you are totally lost if you watch on replay. Or they don't display all weekends (Monday or Sunday games usually) upcoming Bundesliga games so you have to use other resources.
Missing Champions League because of this piece of sh*t app 1/5
Canceled subscription immediately after trying to use this app to watch Champions League. It appears not to recognize my account as every time I attempt to watch the game (any game), it sends me in an endless loop requiring me to sign up, then telling me I’m already signed up and canceling out. Why is this total junk app even allowed on the App Store?! Can’t expect much better from Fox though.
Rarely worth the price of subscription 2/5
Let’s cut to the heart of the matter: the most meaningful things for the majority of the paying audience who pay for access to this app are the Champions League and Europa League matches that Fox Sports largely have a monopoly on in the United States.
It’s bad enough for one company to monopolize something and then put it behind a paywall. If you’re going to do so, however, at least provide a product that is reliable, consistent, and of decent quality. By now, Fox Sports have a very good idea of the size of audience they can expect to tune in for, e.g., a Champions League semifinal match. There is ZERO excuse for a stream that is never in HD, routinely choppy, and prone to the video freezing — only for the audio to continue.
If the revenues broadcast rights to Champions League football do not suffice to invest enough funds to make broadcasting it online viable, then perhaps Fox should cut losses and let someone else have a go. The current state of affairs is, at best, an unscrupulous grab for money.
Quality much worse than on Computer 1/5
Why for God's sake is the image quality that much lower compared with a PC and a web browser?
I would prefer the comfort of my Apple TV but I always use a computer connected to my TV… for reasons unknown you simply don't get the same quality. PC steam is HD and from the app it's more or less SD. As long as that's the case… the app is more or less useless. Why should I use it?
If you try to stream it from your phone on Apple TV it stops working constantly (if you can get it to work at all). Works fine on my phone, but who wants to watch soccer on a tiny screen.
Like bringing Football to Basketball pace; pauses every few minutes!!! 1/5
I RARELY ever write reviews because I think they’re quite impulsive for the most part, biased and I am typically uncertain as to whether dissatisfaction is truly merited.
But this is the WORST Football/Soccer watching experience I have EVER had.
You will be lucky to have more than 5 minutes straight without the streaming becoming either extremely pixelated, or just stop entirely. Then you will have no way to refresh the streaming without exiting the app and restarting l, while missing a goal, big play or anything else you cherish in the game.
If you already have MatchPass, then might as well get the app, BUT, if you are hoping to use MatchPass mainly through your phone, SAVE YOURSELF THE MONEY AND ANGUISH from having a screen in front of your face doing absolutely nothing.
Cannot link account purchased through iTunes 1/5
By Lovin pool
Terrible customer service. Contact made to link up account through iTunes and Fox says I do not have an account. They say that even though when I am in the app it says my account is active, just without a subscription. Everything was great for the first month, now no one wants to help. Getting refund from iTunes. Fox Soccer is a worthless system.
No MLS games 1/5
Why no MLS games? This is FOX, right!?
The games are on FS1, so I thought I could get here. I might have to cancel.
Great! I can watch Fortuna Düsseldorf! 5/5
I get to watch my favorite team live and on demand so I don’t ask for much more! Besides maybe 4k one day and goal notifications at bottom of bar like 1st Bundesliga
Fox soccer pass 1/5
App not working on my iPhone won’t let me watch games
It won’t show my subscription and it keeps asking me to subscribe to for 1 month trial
Freezes Crashes unusable 1/5
Come on guys we pay $150 to watch games on our app or stream to appletV and we can’t! Unbelievable! Knowadays so many streaming services out there and fox can’t get it together. Unless fixed I am not renewing my yearly subscription.
Pay to watch nothing 1/5
So I pay to watch a match live yet the app constantly asks me to subscribe?! Advise, stay as far away from this service as possible. Yet again Fox Sports butchers a service
No login with app-useless!! 1/5
Even though I have a subscription online and can watch on my computer the app will not recognize this subscription using the app. It’s useless on my iPhone since you can’t login in the app. It asks you to subscribe again. I have selected the app from the phone and reinstalled it but still doesn’t work. Useless!!!
Dropped frames on Apple TV 2/5
Downloaded the trial and while the quality of the image on my Apple TV 4K is fantastic, frames keep dropping out making for a glitchy and jerky viewing. Shame really because it makes it unwatchable.
Won’t play live on Apple TV 1/5
Apple TV keeps playing games from the beginning instead of live.
Works most of the time 3/5
Typically I don’t have any issues with this app (overall service is great, when streaming from computer or other device); however one of the issues I have every now and then is the app doesn’t recognize that I already paid for the service. It won’t let me watch any of the games, but instead tells me I need to sign up for the service.
You would think simply logging off then logging back in would fix the issue. Nope!!! App won’t let you sign out, just tells you to try again later. Then naturally I uninstall the app then re-download it. The App doesn’t give me the opportunity to sign in, instead it again tries to get me to sign up for the service, just like it did before I uninstalled it. Very frustrating considering I paid 139.99 for this service.
Worthless, criminally bad 1/5
By Ms. Nora Barnacle
Waste of money. Can’t believe how much you charge for this unusable service. Can’t fast forward prerecorded matches on AppleTV, no score or game clock on half the matches, audio vanishes mismatch. Every single customer should get their money back until you pull your act together.
Needs constant logging back in 2/5
By frustrated soccer nut
Annoying. I’m not changing my phone folks - why do I need to continually log in? Then there are times when my Profile won’t load so I can’t log back in.
Works fine on my Apple TV 4th 4K 5/5
Works fine on my Apple TV 4th 4K
Not an issue, but the only thing that annoys me is that they don’t start broadcasting until the game starts, also very pricey. Other than that good APP. To view watch some games otherwise not possible.
Will NOT air-play 1/5
Tried everything, restart restart restart, but it will NOT stay on apple airplay. SUPER frustrating at the verge of useless when trying to watch ur favorite team, especially live..
I suppose it’s my own fault for owning technology that’s 3 years old (gasp). ONE STAR.
Decent app, but not for Apple TV 3/5
By Karl Dreeves
The iPad and iPhone versions of this app work reasonably well, including when streaming to Chromecast.
The Apple TV app is another story. It drops so many frames that it is nauseating to watch a game. To be fair, it is new, so perhaps they will fix it with future updates. But I wouldn’t bother for now.
Destroyed the experience just for money 1/5
By Soccer rigged af!
I used to watch it with my dad on Fox Deportes. The Spanish commentating and level of audience noise was so good that we used to get goosebumps. I tried watching it but realized they don’t broadcast it on Fox Deportes anymore. Turns out they’re hungry for money and make people pay now. Okay, worth the money, or so I thought. Tried to watch Lanus vs. River. Worst futbol experience. Commentator sounds like he is yawning. Spectator volume is horribly low. Sounds like you’re watching a replay of second division replay matches even though these games can be better than UEFA champions.
Content is great, technical execution is not 1/5
Been trying to watch games and stream to Apple TV has been a failure. I really wanted this to work but the app dies out mid game. As you can imagine, this has been frustrating. Originally got it for UEFA Champions League but now have to resort to other measures. Only good thing is that I was on a free trial so it didn’t cost me anything.
Terrible — nonfunctional 1/5
$140 gets you squat. Every time I try to log on and watch a match, the app screen comes up and that’s all I get. One time I actually watched a preview show of the Champions League games, but that was all I could get. It’s a big expensive tease.
terrible app 1/5
stream is interrupted all the time. airplay almost never works.
What a mess 1/5
Registration fails so I have to reset my password. Now at least I can login but every live stream I try to watch just goes back to; please start your trial! Worst app I have ever seen
THEY REFUSE TO STOP CHARGING ME!!! 1/5
After finally having enough of this service failing to provide any US matches, I informed them that I was done, but THEY REFUSE TO STOP CHARGING ME!!! Some @$%#! in tech support thinks it's funny, and refuses to pass my request on to accounting. I have written several requests, and every response is more belligerent than the first. My only recourse is to contact the credit card company to let them know that I have explicitly told them to stop charging. It was never worth more than maybe $2 per month, but even at that I would (attempt to) STOP using this service. There is a word for refusing to stop charging a customer: "theft."
Downloaded and activated my subscription and it won’t let me watch anything. Terrible app
Inconsistent app and very poor customer support 1/5
The app won't sign me in and I can't use it. Reached out to support three times and they are totally unresponsive.
Does not work on many Apple devices 1/5
Fox proudly announced their upgraded app this summer, that would have a better user interface and more features, and would play on all mobile iOS devices.
But it doesn't.
The most current iOS for an iPad mini is 9. And their app only works with iOS 10. So for $20/month, if you need to watch your soccer on a device that isn't running or can't ru. iOS 10, save your money.
I've contacted their support several times and they're pretty clueless.
Be careful. They will charge for year subscription even though you cancel within one week (not a free trial). Should be minus 5 stars! Not all that it's promised to be.
Waste of money 1/5
Charged me for a subscription cause I was going to try out free trial and doesn’t even let me log in paid $20 for no reason I don’t even use it doesn’t let me log in and now I can’t cancel my subscription
Terrible service 1/5
To log in is virtually impossible. The fact that there is no one to talk to, is another bad thing.
Poor for a paid service 1/5
Good content but poor execution especially since this is a paid service. Many other free content providers that execute much better. I don’t have this issues with Fox Sports Go.
- unable to connect with Airplay / AppleTV 80% of the time; or loses connection
- Video regularly stops or is interrupted
- hard to find content with redesign
- if it loses connection and you have to start over, you have to search and find your game and then remember where you were. There is no history or way to pick up where you left off
Signed up on website - no app access 1/5
By Doctor Jim in Dallas
I signed up on the website for access on my Mac, iPad and iPhone - the FAQ says can even watch on all three simultaneously with one plan. There is no way to watch on an iPhone without paying another annual fee. No place to enter user name and password.
It’s terrible 1/5
By FIFA Justin
I made a subscription and everything just to watch my team play and it told me the payment was successful but then when I would go to watch the game live it would take me through all the steps to set it up again and tell me I need to make a subscription even though I already had one. And every time I would choose a new subscription my phone would tell me it was successful but the app would tell me it was not, this app is terrible. I just wanted to watch some soccer yet Fox wants there money. This app should be free for anyone with a tv provider to use.
Uninspired Relaunch 1/5
The app was looking good for the first few weeks when it looked like it was going to get much more attention. However, the only measurable improvement has been the video quality with no signs of any other improvements coming soon. The interface is a hot mess where games are much harder to find than in the old version. Plus the price went up 40% from $99.99 to $139.99. Very hard to justify.
They have also been many technical issues of the app outlined below.
Airplay generally works but is sometimes prone to low frame rates and dropped video feeds. I hope the Apple TV app comes soon.
Starting games after they have already been live for a while is awesome for when I can’t make it home in time for the start. However, as soon as the live event ends, the feed for everyone watching gets turned off, no matter where in the game they are. This wouldn’t be a big issue if the on demand versions of the video were immediately available, but they aren’t. They take over 40 minutes to be posted and working. If you get cut off at the 60th minute, you will just have to check back periodically and wait.
I cannot fathom how a broadcasting company charging $139 a year can not figure out how to add a scoreboard and clock to the Champions League games. I have to use my phone to set a stopwatch in order to follow the game time. This also makes it impossible to scrub to a time in the game that already happened or to see the score of the game when you just tuned in.
Don’t bother. Unless no other soccer subscription service carries your team you are better off spending the money at a bar. At least Fox lost the rights to the CL after this year, maybe that will spell the end of this terrible app.
Didn't work first time on iPad 1/5
Trying to watch CL games and none of the games load. You would think Fox would have fixed this by now
20$ a month? 1/5
By Munkherdene Bayarsaikhan
Been using this app for over a year now. Half the time it doesn’t work from iPhone app. Only works from computer plus can’t cast to tv from iPhone app.
Apple TV streaming (sometimes) fails 2/5
(Original review) Tried streaming the Portugal-Mexico match so as to avoid listening to the awful announcer on FS1, but after a few minutes it lost the connection to Apple TV because the app couldn't find the stream any more. I feel the app has potential, but it needs to be at least as good as the last version, and right now it is not. One star.
(ETA) Had better success streaming a game from the beginning, vs. trying to join after the half. Still should work under all circumstances. I do like that this version lets my iPad go to sleep without stopping the stream. I have hope yet. Three stars.
Update 24 Sept 17: App still continues to stream when iPad sleeps, but when it wakes (i.e. at halftime) the app refreshes and doesn't seem aware it was doing anything. Have to force-quit app and start over. Two stars.
Needs Apple TV app ASAP 2/5
App works fine, yet there has to be an Apple TV version soon. Otherwise I'd like to see endless scroll of the games coming up and a separate section for rewatching games.
TERRIBLE plus IMPOSSIBLE TO CANCEL FREE TRIAL 1/5
Horrible playback, constant crashes and freezes. Wasted two hours trying to watch one match, couldn't even finish Tottenham vs Dortmund because of constant freezing.
On top of that, you have to email them to cancel your free trial, the cancellation better happen before I'm charged. Ridiculous considering its 130$, money going to Fox and Trump's cheerleaders.
Takes a couple days for customer service to respond. When it works it's great. But when it crashes you are out of luck!
Crash, crash, crash 1/5
Was unable to watch a full match without freeze or crash since app was renewed
Doesn't work 1/5
Trash app. Maybe the worst out there. Good luck getting in contact w their support people, bc they won't contact you back.