Yummy 5/5
By Freddy Luv
I love Freddy’s!! I had tongue surgery, this burger is the best and the fries are the ONLY fries that taste like fries!! Both texture and wonderful fry flavor!!! Yummy! ❤️
Can’t use rewards 1/5
By gbvhvbgb
I love Freddy’s but there is some glitch in the app that does not allow me to scroll through my rewards. I deleted the app and reinstalled the app with the same results.
I guess I will just go to another fast food restaurant whose app works.
Needs improvements 1/5
By The Wolf66
That doesn’t let you scroll down to see your rewards
Quick and easy 5/5
By Dre Gonzales
I really enjoy using the app it is fast and easy to get where you want to go! The pictures are also great!
Easy ordering 4/5
By SiraKmith
App is easy to navigate. Only problem since update can’t scroll down on rewards page to use rewards
New bug today Mar 24 4/5
By Chaz V
You broke the home page. It will not scroll up so can’t pick rewards. This is iPhone with current iOS. Your previous version worked fine. Please fix
Update Mar 26. Seems to be working fine now
Did update 1/5
By Sac1122
I just updated now the app won’t work at all! Just a blank white screen after the welcome screen. Tried deleting and reinstalling but still doesn’t work
No rewards 1/5
By Ikit2k2000
Can not manually enter a receipt number to earn points or use the app at the store. Only way to earn is to order off the app.
This app is so slow!!! 1/5
By Ska ty
In the time it took for me to use this app I could have ordered and recieved the food.
It’s okay but needs work 2/5
By llg817
It turns off my music when I open the app, which is a small issue, but annoying. Also, I get notifications all the time but can’t find them in the app. It’ll say something like “get a free concrete today!” In notifications but on the app nothing shows up in rewards or anywhere else on here
Trying a hot dog for the first time 5/5
By joe Fernando loera
I love Freddie burgers. I’m Now trying a hot dog for first time
You will be harassed! 1/5
By thejimmyg4
I have turned off the email and push notifications a hundred times, but it seems to automatically go back on as soon as you close the app. I finally just deleted the app from my phone. If you want to get a dozen texts/emails from this company every day, then go ahead and download this app. There is no way to keep them from harassing you all day.
Easy to use, especially the keyboard 5/5
By Jred1523
When it comes to restaurant apps, one of my main pet peeves is when the keyboard for your email fights with you. Some won’t have the @ in a convenient spot while others will auto caps whatever your first letter is. This app does not do that thankfully.
Where’s my free concrete? 1/5
By 2 pink 1 stink
How can you put a sign up to use the app for a free concrete, but then tell me nah just new app users. Brah it was my first order and time using the app, y’all Tripp
App not working 1/5
By colleenmoore
Can’t login or change password.
Broken App 1/5
By foxxx509
App will reset when attempting to order anything with it. The website seems to have similar issues.
App needs update!!! 1/5
By Mo6091020
I’m a big fan of the food but this app is horrible. Ordering ahead is nearly impossible, it takes nearly a full minute (or more) to load any screen after selection and crashes every time I’ve used it. Not even worth it.
No drive through option ?? 2/5
By anooman
Please change the app so that people can pick up their order in the drive through I ordered with no option for this and waited in the drive through only to be told that I cannot pickup my order this way and that I would have to walk inside why ? It’s ridiculous I walked in and they handed it to me right away why can’t they just do that in the drive through window ??
Trash 1/5
By xxLiLvHoMiExx
Tells you to update and the update doesn’t wanna update
Never Sure If Order Will Be Correct 3/5
By Phlochrt
Gotta say, I don't see a yuge advantage of having the app. Either way, you'll wait. And you're never quite sure if the order will be correct. Make sure. Otherwise, there's no way, from the app, to let them know the order was incorrect.
The best food I’ve had 5/5
By James 13223
Greatest food I’ve ever had nice worker and the food comes fast honestly the best I’ve ever had.
Hungry 5/5
By Hungry Tex
The app was super easy to use and great with customization!
Burgers bombdiggity 5/5
By Puyè71
Good burgers for a good price
Love FREDDY’S!!! 5/5
By LacyDee6385
Sometimes I don’t get sauces that I order, but I really should just check. All of my orders are always made correctly and they’re hot and delicious. I love EVERYTHING on the menu!
New App is Horrible 1/5
By Wells Fargo Cusomer
Freddy’s should go back to the previous version of the app or at least adjust the current app to have the same functionality as the previous version.
Why can’t I order extra options of the same item that comes on a burger? I can remove any of them but if I want extra, there is no way that can happen (for instance extra pickles, or lettuce).
I used to order from Freddy’s at least once a week or more. I used to walk in and people would know my order and say hi to me. However, since the app has changed I haven’t gone in over a year. I don’t want to pace my order at the counter. I would rather order on the app, but now I don’t like the app functionality, so I now go to different restaurants to get food. By not allowing people to order extra of some items you are losing out on a consistent customer because of this.
The first time I used the new app, I thought I hit the “+” sign to add extra pickles and lettuce. Well, guess what the app did. It removed pickles and lettuce from my burger, because you can’t order extras. I didn’t realize this until after I picked up my order and got home. That’s when I found out I had a burger with no lettuce and no pickles. I was not a happy camper and have never ordered a burger again from Freddy’s. Please fix this app to add that functionality!!!!!
Love the app and the food 5/5
By MrsSpenser
Thank you for making the app better. I enjoy the food and the great rewards.
Can’t login 1/5
By J0shuak3nt
New update doesn’t let me login
Options 4/5
By Omyheart
Love Freddys! Only issue I have is with a concrete I might not want a specific one. I might just want plain chocolate ice cream with an added. That is not an option. I got charged $.90 for that.
Freddys 5/5
By Jonahs FISH
Inside of the restaurant is cool, gives you an 80’s diner feeling. Food is good. Little hard to access the parking lot though.
They fixed the issue 5/5
By Eveninha
They fixed the issue that was not allowing to sign in. Hope I’ll not have any more problems next time I order.
App Useless 1/5
By Jacksfangirl
Don’t bother trying to download the app. I had it at one point but redownloaded and couldn’t get it to work. I tried making a new account but it said my email and phone number were taken so I tried logging into the older account I had but when I tried the forgot password option it wouldn’t send me the email to unlock. Maybe you can sign up for an account if you’ve never had one before idk. I guess I just lose all my saved up rewards.
False Advertising 1/5
By E-Tubez
I just wanted a free custard so I took the time to download this app because the sign in the store said download the app get a free ice cream. They said I couldn’t get the f-ing ice cream. They said I had to wait 24 hours and they couldn’t make a exception and just give me the ice cream. False advertising and I’m so mad
Doesn’t work 1/5
By ...jen11
The app doesn’t work, since update! Can’t log in. Wasn’t giving all my points from receipts
Scanned at register.
Can’t login to the app On my iPhone and iPad 5/5
By jarraka
I love the app so much but I just can’t login to the app
Can’t login…again 1/5
By jv-ks
I was finally able to login a few weeks ago and now I can’t again.
Current version does not work on wifi 2/5
By prokc1
Had to turn off wifi to get app to work. Started with latest version
I can’t get on my app. 1/5
By Rinky-dink
App will not work. I still can’t get on app. I have deleted and reinstalled app also. I have points from yesterday that I cannot put on.:(
App stinks 1/5
By Larry 1975
This app always has some kind of issue. Now can’t log in or change my password. Can’t order food or use my rewards or add to them. Seems like it’s not that hard to get it to work correctly. Have no issues with any other fast food apps like I do with this one. Guess my business will go elsewhere.
Login Error 1/5
By copon24
Can’t Login or Change Password. Couldn’t redeem my offer today
New update doesn’t let you customize orders 1/5
By DrSteve616
Their app is coded incorrectly, and now, customized orders can’t be done. Now they have even more ways to screw up my order.
Easy to order 5/5
By Chula G.
It was very easy to place my order using the app. I love that I’m earning points towards rewards, as well.
Freddy’s app 3/5
By SoGrumpy69
Everything is super user friendly but there is something that needs to be changed! When ordering it’s easy to remove stuff from a combo in regards to condiments but if you want extra of something that it already comes with, the plus sign is there but there is no way to increase or get more pickles or mustard for instance! You can only remove it and if you click on “add more” the condiments that come on burger originally aren’t available, only everything else that’s an option! Very frustrating & there isn’t even a spot to make a note about it! Also there is no way to “assign” a name to each item ordered…to help keep track of whose is whose!
They’re playing thunderstuck right now 5/5
By Dave Mandy
Good song
Useless 1/5
By haswain
Does not even open since the last update. 👎
Sign in 1/5
By Andy41650
Won’t let me sign in after updating the app. This happens every single time…
Doesn't allow sign in 1/5
By Scuba611
Doesn't allow sign in
Bad Update 1/5
By Alycat89
I have been unable to use this app since the update. I can’t log in with Apple or with my email.
Terrible 1/5
By Freddy’s is bad
I downloaded the app to get the free concrete and it didn’t work. On top off that the scans never works and it take around 2 minutes to get the app running.
Burgers 5/5
By Frankie Alexander
Freddy’s has the best burgers in town! Not a fan of the Frozen Hot chocolate shake. It taste like your drinking Nesquik powder. I still rate Freddy’s 5 stars for everything else!
