The same thing happened to me as a few others my first orders were good and the last ones I just got were so blurry! I read other reviews and they said customer service was no help so I won’t even bother with this app anymore.
Delivered incorrect items 2/5
Enjoyed free prints and free photobooks service until you have a problem with ordered items. Ordered 38 prints with 4 pcs being wallet size. Paid for the wallet size copies, never received them, emailed customer service to no avail. Will spread the word.
Where are my pictures? 1/5
Used this app a lot for a few weeks, maybe about 4-5 picture orders and received by date. Was very happy with the quality. The last 2 sets I ordered, I was charged and never came in. I resubmitted them saying I didn’t get them, and got only 1, my second set never arrived. Will be discontinuing use, not going to be charged for pictures that disappear in thin air.
super easy! 5/5
It is actually free! They send it to you in a decent amount of time. And it was super easy!
By Not worth it, period!
I ordered my pictures on 5/11, hoping to have them within 2 weeks to put together a collage for my sons birthday. Well his birthday has come and gone it’s now the 26th and still no pictures. I emailed the company on the 20th (they were suppose to come on the 19th) and they were going to “expedite)” me a replacement order, which was suppose to be here on the 23rd and I haven’t gotten either. Yeah they are free prints but i wouldn’t waste my money on the shipping.
The best! 5/5
Excellent price and quality
By staples fan
The photo service is exceptional. No matter if you purchase the prints, book, or photo tile, you will be pleased with the items you receive.
GREAT Canvases!!!! 5/5
Love my new canvas! Can’t afford any more unless you offer deals! I wanted another one, but they’re not available. Could you make them available again instead of so many photo books? Thanks!
Order problems 2/5
I’m a little made to be honest. I paid an extra 3 dollars for my photos to be shipped in 4-8 days. The day it was supposed to arrive, I didn’t. I came on the app and hit “where is my order” and got a message saying “we’re sorry your order is late. Please wait another 2 days and if it still hasn’t arrived please come back and contact us.” I was a little irritated but let it go. I came back 2 days later and did the same thing and got the SAME message. So I came back again today hoping for something different and I got a message telling me to check my address, which was correct. Then I was told my order was missing so they have to reprint and I have to wait ANOTHER 4-8 days for my order even though I already paid for the extra shipping.
Great quality! 5/5
By So disapointed!
The quality of the prints is so good!!
Dis not arrive on time 1/5
I paid for a faster delivery time and did not receive my prints on time. I would’ve saved the extra charge if I’d known they’d arrive late. Last time ordering from here
Love it 4/5
By Me and you nnnnnnn
Deedee’s Review 5/5
I absolutely LOVE free prints. I have shown the app to all my family, and they use it now.
All my pictures have been amazing!!
I received a Beautiful canvas of my beloved baby that left me in December to go home, What Joy it was to see what a great job on her it was perfect in every way
It’s was so bad omg 😩🥴 2/5
By niyah 😛
This app free prints was good at the start but at my second Order they wanted me to pay 1.99 but it was the second month that I had ordered I hate this app and I really think you should not get this app it’s a reck🤮
I never got my photos 1/5
How can you order your photos and it says you got them in the mail but whole time you didn’t. Honestly I really want my money back. Don’t use this app
Free Prints Free Photo Books Photo Tiles 5/5
By Instagrammer 24/7
Free Prints is absolutely amazing! I get so many a month for free! I’ve made several Photo Books as well as magnets for my fridge! They have yet to disappoint! Great apps! The photo tiles are also amazing as well!
I love Free Prints. 5/5
I love Free Prints so much 💜. I use the photos as post cards and as gifts to my friends. 💜💜
can’t put address in 1/5
By Sophia H. Choi:)
So I was very excited to purchase my order, and when it said to out my address in, i did. But then it keeps making me review the fields in red before continuing. I don’t know how to fix this and i am sure that I am putting in my address correctly.
Another 2 weeks 3/5
My pictures didn’t come by the time posted so now i have to wait another 2 weeks i don’t like for other people i don’t know to have my family pictures makes me every uncomfortable where are they ?
It tells me to pay 1/5
By Jayla Veal
Don’t waste your money. Terrible prints! Never on time. Awful ran company. Shutterfly has better prints and less BS.
I love this app! You only have to pay for shipping and the rest is free! You get to earn rewards and much more! The phots come in less than a week and they are clear and a great size! I recommend these way more than I recommend the Walmart or Walgreens ones!
I am so impressed by this service as well as the photo books ! I will continue services with you. Far better than postal pics and Shutterfly. I might have had 1 issue with 1 photo book but it was my fault. To sum it up, outstanding good deals and thank you for all of the free prints!!
Not a huge fan 3/5
Even though you size the pictures, it still cuts half the picture off. I have ordered a few times and tried to order different sizes and it still does this. Waste of pictures.
By N Haggerty
I just received my pictures and earlier than expected! I just wanna say the pictures were awesome and I want to thank you so much! Will be using again ❤️❤️
I’m so in love 5/5
I printed all the pictures from my freshman year and family pictures. They are so amazing, I’m so happy. With $15 you can print over 150 pictures. I can’t wait until i make a picture wall in my room ❤️❤️❤️
My order 1/5
By lamont king
I paid for my pictures to be shipped in two or three days on May 15th and they still have not be delivered. What’s the point of paying extra money if y’all not goin to deliver my pictures on time. I think I deserve a refund for the extra money I paid to have my pictures shipped faster. I feel like I was ripped off
Why is it called free prints it should be called you also have to pay for shipping now I have to go to court for not paying shipping thanks a lot
Prints R Your Guyz 5/5
Loving The Prints I Received Wish I Could Get More
Love it 5/5
I loved My Photos that I’ve received Amazing Quality Thank you! =)
Hello FP so I recieved my free photo today and it’s awesome my question is since I don’t have credit card how can I pay the shipment of my Photobook?is that ok if I do a cash on delivery thank you and more photo to prints
Never got my pictures! 1/5
By mellisa and hayden
I paid for upgrade faster shipping and never even got my pictures!
Free prints? Scam prints!! 1/5
Ordered some free prints. The company says their going to upgrade me to premium shipping so I won’t have to wait long. 1 month later and no prints! Buyer beware!!
Love this app 5/5
Love this app
Unsatisfied experience 1/5
I first heard great things about the app and thought that it would be wonderful to try out. I first placed my order of 10 pictures for free and then never received them the date it said it would come I even waited 2 more days, then I filed a report and received an email that the company was sorry for the inconvenience and that I would still receive my pictures at a later date and I still haven’t received them so I am very displeased with this app you can try at your own risk
Prints arrive late 1/5
They never have prints arrive on time. They are great quality. They just need to refund for late shipping
Love this 5/5
Love this app. It’s amazing. I have already gotten 2 sets and plan on getting a lot more
I paid for expedited shipping and it still took over a week to get here. I couldn’t track the package at all. When I tried to, it kept giving me a date (which is now past due) but no location. When I emailed a rep, they couldn’t locate it either. DEFINITELY will not use again in the future.
By pecas 13
Me encanta esta app , súper profesional 👍
They may be free, but... 1/5
The prints are free, but every print came back cropped so that much of my picture was missing, ruining some of them. So, free doesn’t matter if the prints aren’t right.
No prints 1/5
I have been waiting on prints that were supposed to be delivered originally on May 20. When I checked again it had changed to May 22. Well, the mail ran today and still no prints...
By no se si va a funcionar
Me encanta esta aplicación, estoy muy satisfecha, con su trabajo... y la entrega es rápida
The best thing that could ever happen. Very convenient service and pictures come out wonderfully
I have been using FreePrints since 2016 and I have always gotten what I ordered, without any problems.
I ordered pictures and never received them. They send you an email that your order has been shipped, however never include a shipping number to track the order. It's frustrating especially when you arder pictures for a special occasion, in hopes of will get there on time and it does not. The cost of shipping with this app is is equal to getting pictures developed at CVS or Walgreens. Not worth it.
First time using 5/5
The pictures came in amazing and no problem ordering and no problem with delivery