App was great... 1/5
But since this last update it tells me it can’t reach the server...so for the past 3 weeks it’s been a useless app! I have sent in 2 requests to please fix but nothing has been done! Good luck if you’re new to this maybe it will work for you but I’m to the point of deleting it!
By Bloods girl
Please fix it says can’t reach states portal.
Not the same 1/5
I’m in CA and they had issues with reconnecting info from local Dept of Social Services. This app was not available for at least 2 weeks. Now that’s it on, it no longer shows any of my transactions and spending graph; which is the main point of having a convenient EBT app. Just showing me the amount I have doesn’t work for me. I guess it’s back to calling the 800 number on the back of my card for thorough info :(
Doesn’t work 1/5
Love it 5/5
Is something new and unique and I could follow up on what I spent and how is painted and I could get coupons on things I love it
State portal down? 2/5
For the past two or three months the app has been saying my state portal is down. It's very aggravating and I'm tempted to delete the app if it isn't resolved soon.
By 420 to ?
I love it!! I use all of it ! Life is just a little easier!
Waste of time 1/5
Can’t even create an account. Just keeps giving me an error message.
I’m giving it two stars because it USED TO be good... 2/5
WIC section hasn’t updated in almost four months, and snap section has been updating more and more sporadically until it hasn’t for about two weeks. Successive updates are making it worse!
i love this app. one of the best things food stamp office ever done. makes things easier.
Not bad 4/5
I have no complaints about this app. It works well. I do not use it to it’s fullest. I use it to keep track of my balance mainly. It works great for that! I recommend it to everybody!
Used to be my favorite app, but it's been broken for months 1/5
I used to use this app every single day. I live in PA and I use an iPhone 5S running 10.2.1 and it hasn't been working on my device for months. I've communicated a few times with the developers but they still have yet to repair the problem after all this time. I know the PA ebt portal wasn't working for a while but it seems to be working on my one friend's device again- just not mine. I can log into the connectebt website with no problems whatsoever so that tells me this is an issue on the app/developer end. I'm extremely disappointed to see the lack of a fix for this problem. Even when it was working, it never really fully functioned. The coupon section never loaded and the app was always a bit slow. So disappointed to finally be deleting this app after how immensely useful it used to be for me. I'm going to try a different developer's app and hope for better results. I do hope they manage to fix this someday- I know I can't be the only one using this kind of a device and having no luck with this app. Heads up to other people with older devices- this app likely won't work for you and seems to get little support from developers.
It would be awesome if they would fix the bugs. Every time I log on it asks me for the answer to my secret question. I give the correct answer and it tells me its wrong and asks me for my pin to log in. SUPER ANNOYING. I try to go and see if we have the option to review our questions and you can’t. Fix the problem.
Won't load 2/5
Won't load to show anything no matter how many times I update my phone and I've tried both the WIC AND ebt card. I get to the username and password part and when I click next it completely freezes
By TLG <3 KLM
This app is awesome and so helpful!! I can’t believe how helpful and organized it is!! I love all the resources they offer you with food and housing!!
App has been useless for 2 months now 1/5
By left coastR
Have not been able to use the app due to some issue with the app connecting to CalFresh.
**Update** It’s now working for Cal-Fresh.
Please fix the bug 2/5
I love this app, it’s the only one I’ve been using for awhile now. But some of the recent updates have it acting weird. I’ve tried uninstalling and reinstalling but that didn’t help. It keeps saying connection lost or error or it won’t load at all, but I have full connection to high speed wifi..
Not working 1/5
This app was great but it stopped working 2 months ago and the developers have yet to fix it.
Update: When I tried to download it again, it says “we’re having trouble reaching your states portal”.
Can’t Connect to Portal - UPDATE: FIXED! 5/5
UPDATE: The app is working perfectly now and I’m very happy! It is easy to use and so convenient. Also, I was contacted by the developer to let me know what had caused the problem, which reflects great customer service. I’m updating my review from one star to the five it deserves.
Original review: It worked beautifully the first time I used it and I loved it. But ever since then I only get the message “Sorry, unable to connect to your state’s portal. Try again shortly.” I’ve been trying again for over three weeks and it still won’t connect. Too bad. It would be fabulous if it worked!
Not connecting 1/5
Worked great for awhile. But for nearly a month now it’s been popping up saying “sorry, we are having trouble reaching your state’s portal. Please try again shortly.” It was nice not to have to call in anytime I wanted to check the balance. Hoping they fix this issue. I’m in Oklahoma by the way.
On EBT website, they said thats the only way you can check your balance and warn us about phone app. They never offer phone app to check balance. This is scam. I have noticed my cash benefits have been disappeared recently even though I don’t use it. DO NOT USE THIS APP
I’m disappointed with this app it use to give you your next deposit date eack month
Amazing App! 5/5
I downloaded this app for my parents who aren’t very tech savvy so they can check their balance every month Instead of calling, the UI is extremely easy for them to navigate and check their balances. I’m very satisfied with this amazing app and recommend it to everyone !
Does not show resent transactions anymore. 1/5
I loved this app, it was so helpful with budgeting and knowing my daily balance. Unfortunately it stopped working for a few months, when it was up and running again it no longer show my resent transactions which is very disappointing please fix this issue thank you.
Connection errors 1/5
I was able to use it 2 times, and now every time I try it says connection error ☹️
love it 5/5
this app is actually very useful, very straightforward and easy to use!
Throw the whole App away 1/5
I Absolutely Cannot stand this app a waist of storage on your device if you ask me no matter how much you update it the app is overall trash I’ll just continue to call the # More accurate and less complications
Having trouble 1/5
By ana14 cristina
Having trouble with getting in the app saying that my question to the security question is wrong and can’t reset my password is there another way to get in with out this hassle
Please make a simpler version 3/5
Great app and enhancements.
However, what about a much simpler app.
As a user, there are so many features I don’t need.
I would like an app that only provides my updated balance, transactions, and related info.
I don’t require coupons, locations accepting SNAP, promotions for other apps or programs, etc.
You have to keep resetting your password
Convenient and helpful 5/5
By Apple Toot
Not only does it show your updated funds. It shows it when and where and how much you spent. And you don't have to pull up you card check the balance! It's updated immediately! High recommend it! And also it has ways to save money and other tips for a healthy lifestyle!
I’m sure it’s a great app 3/5
The only thing I didn’t like about it is that you have to put your pin #. Other apps don’t ask for it so it was a security thing for me.
Love app 5/5
I extremely beyond love this app no more calling to see my balance on my card
I love it so much I can use it anytime and I love it.
Will not refresh 1/5
I never had a problem with the app until today
Will not refresh balance whatsoever. I tried logging in and out, redownloading the app. Nothing.
Great app 5/5
By mama bear & bee
Very convenient and reliable for quick accessing of funds. I’m very pleased with this app!
Won’t work 1/5
It won’t allow you to check your balance anymore and hasn’t been working for a month!
I love this app I even use the menus
works sometimes 3/5
it worked great till december of 2017 now i get the cant connect to ur state portal for months so its useless to me currently i emailed them got no response about the issue as well
Fresh EBT 4/5
Pennsylvania needs to allow access to this app or I believe many snap participants will delete it
Fix it 1/5
I have been unable to look at my money for almost 2+ months, you keep saying you’re going to fix it but I have seen no results. Fix it or take it off the Application Store.
The app was easy to use now I can’t even log in it just keeps giving me an error page say information has already been submitted
Alice Jenkins 5/5
I love this app it tells me my balance right away I don’t have to call anyone. Love it great job
By Silk swan
Great app n easy to use n very accurate.
I love this app. It has helped me budget my money right and helps me keep track of my spending. Best app they came out with.
Excellent App 5/5
This is a must have app for your EBT card. So many useful features. Your missing out if you have not installed this yet.
Great app 5/5
Great to know your updated balance as soon as you enter. I love it.
Can not connect 1/5
I have been using this app for almost 2 years and now after the last update I can not get login it says that I can’t be connected is anyone else having this problem
No respond 1/5
The app that working at all