Great service 3/5
Meals need to rotate a little more. There are not a lot of options for meals that do not contain dairy. This is the only drawback is they start to get boring quickly without the variety in this category.
Shipping problems 1/5
I have been signed up with freshly for a couple months now, and out of 5 orders I have place I have only received one of them. All the other times the shipment was delayed and they had to destroy the package because it had been out of the fridge too long. They are good at giving credits for the missed deliveries, but it doesn’t matter if I never receive the delivery.
Here’s a freshly idea, don’t charge me after I cancelled the subscription, and then mislead me in the app for me to expect the last shipment when it would actually never arrive.
Wrong delivery 1/5
By Merlin 5
Received the wrong delivery ?
I have been a pescatarian for over a year and there aren’t enough options to eat unless you eat the same thing every week.
Concerned about carbs 3/5
There are too many carbs in each meal. Can you make some lower carb options?
New user 5/5
The food has been really good and the app is easy to use so far I am very happy going into my 2nd week
Absolutely delicious! 5/5
Every single Meal I have had, has been so flavorful and tasty. I can’t say enough good things about these dishes. The Buffalo chicken is my favorite but I love them all so far!
Advertised as Keto? 3/5
I have been doing freshly for about 2 months now. The meals are great. Just enough food in my opinion and tasty. Super convenient between work (with a commute to the city), gym, life.. Freshly tastes the thought and hassle out of it. As other reviewers have said, packaging needs improvement but wasn’t enough reason for me to cancel.
However, I signed up after they advertised specifically with “keto friendly options.” There are approximately FOUR true keto meals available weekly (the menu changes) and I am definitely stretching. I was really looking forward to this and was even enjoying it, but when only 3-4 options out of 25 on the menu are under 25g of carbs, there is too little variety.
Also, the app should let you sort by carbs, same as the site, while also breaking down Net Carbs - if you’re going to claim to be “keto friendly.”
Incredible App and Service but room to grow 4/5
Freshly makes life easy. My first delivery arrived yesterday and I really appreciate the green consciousness (although I wish they had a trade back program for the boxes and cooling elements to help the initiative).
The meal I’ve eaten so far was great and really well balanced.
Chat in the app is also very convenient.
I do have 3 suggestions to make my life easier (hence the 4 instead of 5)
1. Set up a rotational calendar for members so we don't have to try to remember what we have in que from week to week. This is challenging especially given lead time.
2. On the menu itself (within the app, as choices are being selected) indicate the next day, if any, a particular meal is already scheduled; this is for the same purpose.
3. Finally, please partner with MyFitnessPal to provide caloric and nutritional data for those of us who track these things. I'll send a similar note to them.
Feedback, though, is what it is. The service is incredible!
The picture look deceiving cause the quantity is half of what is shown in the pictures. Trying this one more time before I make up my mind cause the quality is good.
Easy and good 5/5
Food is tasty -I love and enjoy cooking but there are times when we wished after a long/trying day we had delicious meal waiting on us to come home to. Worth it. I’m not lazy....I am smart, being a pilot comes with ur own stressors and
Time of fitting in a healthy nutritious balanced meal. 🙏I am thankful for the chefs of Freshly and even more so I’m able to afford it.
Freshly meals are simply amazing. They are so good. Thank you.
By freshly nicknsme hater
How can I order less than 9 meals?
Or can Ii don’t want to use a nick name, they are all taken
New to this, but so far so good! First week not even done yet and I already notice the positive effects of being gluten free, which I never did well left to my own devices! Productive week. Good food, looking forward to trying everything eventually. And a very positive effect related to what you pay for it is the strong motivation not to eat what you shouldn’t and mess up how great you’re feeling! 👍
Freshly has changed my life 5/5
The combination of taste, selection, and convenience is simply unmatched for the price point. No grocery store, no cooking, no cleaning. And it comes straight to your door!! And the food is great.
Meals are great, packaging not so much. 2/5
I’m allergic to BPA chemicals and other harmful chemicals in plastic, so over a two week trial with Freshly I got a huge breakout of eczema on my hands. I wish the containers were compostable or made of a better grade plastic. A great idea would be if the meals could be picked up at a local market or restaurant so they save money on packaging so they can upgrade on the microwaveable containers. I am going to cancel my subscription, if they ever get back to me. Great food but the pain ain’t worth it.
Best meals 5/5
By Freshly Fan
I’m shocked at how good these meals are. Every time I think I have a favorite I try another one. Whatever meat is in the meal, whether it be chicken or beef, seems to be a great cut every time! No fat, no chewiness. Very thankful you guys came to town, makes my life easier. ❤️
Great Service 5/5
By KC What
I am so appreciative of this organization. They have shown great promptness with handling all the different circumstances that I’ve had to deal with these past couple months. This truly shows that it’s a company that I will be with for a long time. Great food; great customer service - what more could one ask for in a relationship with Freshly!
Good company but Spotty delivery. 4/5
By Honest Jonny
The meals are pretty solid and I like the service. We’ve been using Freshly for about 3 months and I’d say they arrive 2 out of 3 times. The other times there is some problem with shipping. We do get a full refund and a $20 credit each time which is why I’m still giving 4 stars, but it’s kind of negating the problem it’s looking to solve which is us not having to worry about meal prep. Hoping they figure it out. I do like the company.
Excellent service 5/5
We are really enjoying the meals. As a Celiac, I am grateful for a food source I don’t have to worry about. And they are delicious!
All of the entrees 5/5
By R. Airault
Excellent!!!! Don’t even hesitate. EVERYTHING is EXCELLENT!
You will be very glad you purchased.
No android app?! 1/5
Why is there no android app?
Fresh Food for Busy Life 5/5
It’s nice to come home from work and not have to think about what I’m going to eat for dinner. Freshly saves me a ton of time. Also not to provide TMI, but the food tastes really clean and digests really well. Overall pretty impressed - some weeks I skip when I know I won’t use it all, then it’s ready to kick back up when needed. Freshly is doing it right.
Feliz con mi comida. 5/5
Me gusta mucho la variedades en cada plato, la comida es muy buena y fresca.
Inconsistent delivery 1/5
I have had A freshly account for over a year. They are supposed to be a “fresh meal delivery service arriving at your door on the scheduled day.”
They cannot do this vital function. I receive 6 meals in my shipment. That means for those (work) lunch meals, no groceries or preparation is done, anticipating what I paid for from freshly. At least 3 times no shipment arrived. So on a Sunday night with no “guaranteed” fresh meals, no groceries for such purpose, and very rude and unconcerned customer service, I thought it finally time to make the public aware. If you aren’t concerned (like a lottery.. you may or may not get the delivery you paid for) then fine. BUT, if it’s consistent, on time, as promised delivery service—Freshly cannot provide that.
Food is delicious. Easiest heating instructions ever. I like that the info can be input in the health app with the click of one button. Will definitely use this service more.
Meals are very tasty and balanced. My kids enjoy the meals and I am happy because they are eating a good balanced meal .
I love all the meals!!!
Great Food 5/5
I tried Freshly because I live alone and it’s too much trouble to cook for one. I will admit I was skeptical. My first week was great! So easy to cook. All of my meals have been great! The meat is tender and juicy and the flavors are so much better than a frozen dinner. I’ve avoided the old dilemma of what to have for dinner. Now I have easy to cook choices.
I can say I have my own chef!
So far so good! 4/5
1 week down and so far the meals taste good , I just wish there were some lower calorie options. As far as I see, there are only 2 or 3 options under 400 calories.
All of your meals are fresh and delicious! 5/5
I’m a very picky eater so your meals have to be incredible as they are. My husband loves them too. The penne pasta is better than my Italian grandmother made. Love gluten free choices and not too high sodium.
Couple of Two 4/5
Good food fresh delicious!
Menu seems to similar week to week. Hoping greater variety is coming. Portions seem bit light for two guys. Trying Freshly in combination with Home Chef which arrives uncooked. Enjoying both!
Absolutely Delicious 5/5
After my wife gave birth to her third daughter, the thought of cooking every night was overwhelming to say the least. It was two of the small children in the house, I can spend more time in the evenings with them and less time cooking and cleaning up after dinner. Since my other two daughters are small cooking something simple and healthy for them takes minutes, and four minutes later my wife and I have a delicious meal for two from Freshly on the table. So far the quality of the food in the timeliness of the deliveries has been on point every week.
I would highly recommend freshly to anyone.
Never Tried it...Maybe 3rd times a Charm 1/5
I have ordered a Freshly twice. Two times consecutively, my order never came. I was credit it the first time, today they’re telling me that it’s the delivery service fault.
The only reason I’m giving them a third try is because I’m giving the meals for $20 with the credits that they have given me, in addition to my refund.
I’m not sure why they automatically had my delivery date set to Saturday. Warning: do not have your meals delivered on a Saturday.
They mess up a third time and I don’t receive my meals, I’m going to a different food service.
Awesome But!! 4/5
The food is amazing the service is great. But the only downfall is trying to set up a good shipping day. My food gets delivered on a Saturday cause Monday delivery is never open and the food just sits in the fridge cause I use the food for working days Monday-Friday. But again the food awesome and service great just the delivery is the issue..
Delicious and Convenient 5/5
By The Lady Stephanie
This service is so convenient and the meals are delicious. I use the service when I want a break from cooking. The portions are perfect. I recommend all the time.
Great Freshly 5/5
By Pitty Pat girl
My Husband and I just started Freshly and so far we are so happy with your food. It’s so nice not to have to cook. I’m 71 now and tired of cooking sometimes. Keep up the great meals!!!!
Amazing! Love it 5/5
I have been using Freshly for a couple months now. And i mist say the experience has been AMAZING!
Delivery: The food comes routinely once a week same day same time, i love the consistency. The food ships in a good size box with an ice pack that keeps the food chilled
Food: the food tastes amazing. Very flavorful and generously sized. Proportions are typically spot on. There are times when some portions of the same meal are smaller or larger than other times. There were of course 1 or 2 meals that i personally did not like but thankfully their menu changes so you can decide what you will and will not order again
Menu: although i love everything i order for now i would like to see menu changes more frequently. Someone like me who has been using them for several months would like to mix it up now. I love how they have something for EVERYBODY. Meat lovers, vegetarians, and pescatarians!!
Overall, they work for ME for now and i will continue using them. They missed the mark on a delivery and gave me a $10 credit. I appreciate things like that bc its not their fault the order was delayed but they still did something to make it right!
A real meal, quick and filling... 4/5
I wanted to do sun basket but realized I really don’t have half an hour after work to cook all the time. I wanted healthier meals to eat when I’m in a rush. So far I have been pleasantly surprised by just how flavorful and good the food has been. I’ve been able to use them for lunches and dinners and they’re perfect for both. It’s only my first week, I’m hoping the limited menu doesn’t get old. They already got rid of my favorite one I’ve had... Korean style shrimp and rice. Oh well we will see how it goes. Steak was great and not too much or too little. However it doesn’t look like the pictures but it tastes absolutely great.
Great way to watch your calories 5/5
Best thing I’ve done for myself in 2019.
Yum :) 5/5
By Kari O'Malley
I am loving these FRESHly prepared gourmet tasty meals! I am losing weight and these are my meals each night. Perfect portion size and it’s worth spending on these healthy entrees, and I feel like I’m eating out every night! Props to the chefs! I have to hide these from my kids!
Great convenience 5/5
By MBs Mom
Easy to prepare, delicious, and gluten free! Could not ask for more!!!
Great macros, great micros, great taste 5/5
Delivery was on time and packaging was great. Freshly's meals are actually filling, taste great, have good variety in the menu, and are cooked with quality ingredients that provide me with the micro-nutrient dense meals I've been missing from other food delivery services. I especially love the risotto. The freshly app is straight forward and pretty easy to use.
I want apple pay 2/5
Was gonna use it but it doesn’t take Apple Pay
Great taste and service 4/5
We started this for my Mother who is recovering from Hip surgery and lives alone. The ease in preparation is what we were looking for with her and her situation. The fact that she raves about the taste is an added bonus.
By Customer in MD
Meals are good and very convenient. I would like to see less salt (sodium content is pretty high) and more veggies. Portions are a little small. Customer service is very good.
Omg so delicious! 5/5
I’m thrilled with the meals from Freshly. I get home from work late and don’t feel like cooking dinner. They’re fresh, not frozen, quick to heat, and taste like a fancy dinner out. So grateful I tried your company. Thanks a million.
Wish they included WW Freestyle bar code 5/5
Talk about convenience! It is so easy to prepare nutritional low calorie meals. With less temptation to substitute fast food or comfort food for what I need to eat, I am finally loosing some weight! Complete list of ingredients and detailed nutrition labels are available on the back of each meal as well as on the website. I just wish that the labels had WW Freestyle bar codes so that it wouldn’t take so long to log in the meals.
These meals cost more than frozen dinners, but they are worth it. The vegetables in frozen dinners are tough, so I don’t enjoy eating them. The vegetables in Freshly meals taste as good as the fresh vegetables I cook myself.
Meats are delicious and cooked tender without too much breading or heavy sauce. The meals satisfy and don’t leave you feeling stuffed or uncomfortable.
This is a meal plan that is ideal for single folks. We order two of each meal, using them when there’s no time to cook and clean up. Sometimes we have two different meals when a meal I want has something he can’t eat.
I’ve increased my order from 4 to 6 meals a week now that I have sampled the menu!