The app crashes 2/5
Plz fix your app I can’t access my new Magazine
Fix bugs 1/5
There used to be time out into developing a good app but this has been horrible as of late. I cannot even get this to work as it crashes every time I try to open. I’m going back to paper copies or finding another magazine to try.
A total mess 1/5
The app is a disaster right now. It constantly crashes, won’t load, loses issues you’ve already downloaded, won’t download new issues, etc. I paid for this subscription and have a right to access the issues. In its current state the app makes this nearly impossible. Fix it!
Doesn’t work 1/5
By For fans of ITM, do not buy
I’ve been trying to log into my account and it says it is not linked. I can login online with no problem, but not on the app. Kind of useless.
Is this 1999? 1/5
This app - even after all this time - is the absolute worst. And the site for the magazine is archaic and backhanded. You need your username to login but if you don't remember it you need to...call? Are you *^%}} serious? Link your subscription - digital - but the tool fails?
How about learn how to write a site with modern recovery methods and 2FA. Do you have a bunch of juniors writing this stuff? Call me, I'll give you my billable rate to make a site worth your subscribers' time.
Can’t even log in! 1/5
I can’t use my login information to read my magazine subscription that I paid for! It works via their website, but upon using the same login information on the app, I’m met with: “invalid username/password”! Have emailed customer service multiple times; they’re less than helpful, and take days to respond!
I overcame login issues, but app is buggy. 2/5
Update 12/7/18: I’ve had an issue where the app starts to open, then closes. The only way to overcome it seems to be doing an uninstall/install after which it’ll work for a day. This makes the overall experience very frustrating.
Like so many, I too had an issue logging into the app. I emailed customer service outside of business hours and received a reply 6 hours later. I was told to use only my zip code and email address to link my account. Once that was done, I was able to login to the app. I deleted one star because the app still has some bugs which required me to reinstall.
This app is trash 1/5
Not even worth downloading.
Every time I try to log in it says my info is wrong and I even go as far as changing my password and it still says it’s not correct.
You need to pay. 1/5
With this app you can buy their magazines.This is not free.
Can’t Even Log In 1/5
I’ve reset my password several times, still can’t log in. And yes of course I’ve tried email address, user name and display name, none of them work.
Can’t login 404 page comes up 1/5
I’ve had nothing but trouble getting my magazine that I paid for.
Too much hassle 1/5
I love the game informer magazine but the app has been a constant problem. The app barely works and it’s difficult to download my monthly magazines. Recently went through all of the steps to re-link my account to the app, only for it to give me an error message. Please fix. If I would have known it would be this difficult I would have kept getting my physical copies in the mail.
It’s been broken for months with no ability to log in!
Not Worth Extreme Password Hassle 1/5
This magazine offers a good product. Never opt for digital. Some how, the biggest magazine in the US can’t figure out digital and certainly can’t figure out usernames and passwords. If you download, I hope you have fun trying to figure out how to log in. Subscription cancelled and I will now buy games from Amazon and not Gamestop. You just lost a very very good customer.
STILL can’t log in.... 1/5
Unreal that this has yet to be fixed...
Fix Access ASAP or I’m Out... 1/5
If I can’t read the magazine on my phone anymore I will cancel my subscription and stop purchasing from GameStop through my Pro Account... Target has the same games... and in better stock.
Login doesn’t work all my issues gone 1/5
By Obsidian knoght
The app and no longer allows me to login And all of my downloaded issues have disappeared.
Did they design it to be bad? 1/5
I tend to read things on my phone in landscape, and the app doesn't support landscape. Your forced to read it in portrait. I might be in the minority but this is a deal breaker. Aside from all the bugs everyone and their grandma is reporting. Game informer just does not care.
Broken app 1/5
You can’t even log into the app anymore and they just redirect you to view the issue on their website.
Not at all functional 1/5
What is the point of the app if it indicates logging in availability is currently down then directs you to the browser site. Making me really regret not going with the physical issues of the magazine. At this point a refund should be in order for anyone who purchased the membership and opted for digital copy.
Needs improvement 1/5
I can’t even log in to the app or browser version to read the magazine. What’s going on here?
Can’t log in 1/5
By Manfred Blark
Can’t log into my account. Keeps saying information not authorized on our system?!
Doesn't log in 1/5
Registered with an account on the site and it doesn't allow to log into the app.
Very buggy and won’t even let me log into my game informer subscription account to view the magazines. Trash app.
Love the idea, wish I could say the same for the app. 2/5
I love the idea, I can take away and not have to remember to grab the physical copy. This has a lot of bugs that are annoying more than anything, the app randomly flips the page back after just touching the screen to scroll. Pages also turn with no input from touch screen. I have had this app for almost a year and yet this known issue is still not being corrected. I ask the the editor try to read an issue on the app ( iPhone X) and tell men then he is happy with the app.
Over all I love Game Informer just not the app.
Broken App 1/5
Won’t let me use my subscription I got at Game Stop.
Failed login 1/5
By P3t3r C
I just logged in on my laptop and when I try to on the app it says my username and password aren’t in the system. Very aggravating when I just want to read the new issue on the go.
Can’t log in 1/5
I can’t log in with any username or password. This app is worthless.
Too many bugs 1/5
Paid for the subscription and the app doesn’t accept my new membership and staying I have restrictions. I guess I’ll stick to the browser
Won’t even log me in 1/5
I love the magazine but this app is terrible, I can log in to the website and read my issues there but when I try using the app I can’t even log in, it says my account doesn’t exist even though it clearly does.
Can’t log in 1/5
Won’t let me log in on mobile app
Can't purchase anything 1/5
Horrible app. You can't purchase anything!
I can sign into the gameinformer website just fine but when I try to sign into this app it tells me I’m not authorized. This is such a joke.
Crashes all the time 1/5
I’m subscribed and opted for the application. It took way too long to download the issues and when I try to open it crashes! So I have a subscription and can’t read none of the issues.
Not User Friendly 1/5
For a gaming and technology magazine their app is garbage. I found it to be virtually impossible to connect my subscription to my online account. Then I was unable to connect that online account to the app. Pretty disappointing coming from a gaming magazine that I really do enjoy reading.
Always Crashes for iPhone 1/5
I never make it more than 2 pages into any issue and the app crashes. It’s been like this for months.
Failure to Launch 1/5
This app has a lot of potential. When it works, it works well. However, there are several issues under my subscription that force the app to close without any error messages. It doesn’t matter if I remove it and find missing issues. Either way, certain issues cause a crash. If this can be fixed I would gladly give it a 5 Star. In its current state, it is too frustrating.
Lags out every time i try to read a magazine!!!
Broken mess 1/5
Almost completely unresponsive or will crash after a long delay. This app is worthless as it is. I am unable to read my paid for subscriptions.
I renewed my subscription but I don’t get the new issues when they appear I tried 2 ways delete the app an logged out.....
2.3 fixes issues 4/5
Newest revision fixed a glaring issue with the UI. It’s a great mag with nice exclusives and good articles that make for fine think pieces on gaming and its industry. The awesome covers make me long for the days when I received physical copies, but I appreciate how I have all my issues at my fingertips (or with an easy download).
By Ethan Campbell brown
Please fix where the pages keep turning back. I’m reading or scrolling and it automatically flips to the previous page. I love GI. Please fix and I’ll give it 5 stars.
Crashes on iPhone X 1/5
Just got the new version. Still crashes as soon as you hit “read” on an iPhone X. I will not be renewing my subscription.
Waste of (life, time, money) 1/5
By DJ:JR Burrows
Thought I’d be cool with my iPad and read all the latest gaming news. Not only does this app not work, it denies you from logging in most of the time. Go on, try calling for help. You’ll get the dumbest person whom ever existed on the other end (after over an hour of holding). Save yourself the headache and kill a tree... stick to the print
Filled with bugs. 1/5
App crashes trying to delete old issues. Have to call support every year when I renew because this app can’t recognize I’m still a subscriber. GameStop/GameInformer should be embarrassed to have their name associated with this program.
Misdirected hate in the Reviews—App and content 5/5 5/5
By Sparky Guru
I don’t understand why this app is rated so poorly. The only thing I can think of is that Gameinformer is receiving a lot of misdirected Gamestop hate.
I am running this app on the newest version of iOS on an iPad Pro 9.7 inch and the digital magazine is beautiful. 99% of the complaints users have about Navigation is resolved if you read the User Interface Demo that pops up after opening the app for the first time. To address one complaint I’m seeing pop up in a lot of reviews: to back out of an issue and access the main menu again, tap and lightly hold the screen and the User Interface will pop up. The demo is also available for access at any time in the “help” tab in case if you forget the gesture controls.
I have had absolutely no issues running this app. Magazines download fine, pages turn beautifully, the scroll feature works great, imbedded videos and their sound play seamlessly. There have been zero crashes with my use over the past year since switching to digital.
As far as the content of the magazines — no, these are not PDF copies of the print magazines. All of the text is there, but the arrangement is catered to being on a digital device and digital users actually get MORE than people receiving print magazines. For each game or event mentioned, you get direct links to view additional previews, reviews, and features on the Gameinformer website. You even get direct links to purchase games from game-stop—should you choose to purchase games from there. Imbedded videos are wonderful. When I see a new game that I’m interested in, a lot of times Gameinformer will have a trailer right there on the page for me to watch at that exact moment.
My experience with this app has been incredibly user friendly. Images, videos, and sound are beautiful on my iPad and I don’t regret switching my subscription to digital. Also, I really enjoy the high quality editorial presentation of the features. The writing is adept and packed with information. We live in a world where we get news every second of every day, so monthly magazines are struggling to compete. Gameinformer is succeeding in maintaining relevance through this app.
Just Bad 1/5
Haven’t been able to link my subscription or read an issue without paying for the issue again in over a year! The worst part is that the company just doesn’t care. No one has bothered to update this app since it launched.