Useless 1/5
By foy_empire
After I logged in to access my power reward points the app still ask me to input my username/password just to tell me I already have a profile and need to complete it. Can’t access point from the desktop site nor the App
Where did the preorder progress go? 1/5
By LeeMartinez801
Used to show balance owed or if your pre-order was paid In full. Now the feature is gone with this latest update. Please fix or bring it back pls!
Needs BIG update 2/5
By FaithCross
The app has ruined alot with connection to account. Its doubles preorders and shows them unpaid for. It effects the main site to show it pending like it cant decide if paid. And mixed up an old phone number somehow when the number was switched months before.
I have to go through hassle at the store to add more money on my preorder.
Fix it ASAP.
Unreliable 2/5
By lvlvlvl1010101
The app doesn’t show all games that are available. When I scroll down it just shows the games I just scrolled by a moment ago. It would be better if issues like this were addressed as well as other minor bugs.
The Truth 1/5
By 1379635
App is functionally unreliable
Never updated with what’s actually at a location
Heaven forbid they tell you in app what’s required for trade
Honestly just use Amazon for its 20% off preorders if you want a game right away or eBay with its low price resale if you’re willing to wait
GameStop is a terrible company everything they sell is overpriced they lie to their customers and treat employees like trash
Even with their “pro” or “elite” card if you think you’re getting a good deal or saving money you’re just kidding yourself
Don’t let GameStop continue to fool you any further YOU DESERVE BETTER
Useless 1/5
By Another Let Down Customer
I had renewed my membership with GameStop just to see how their latest pro sale day would be like.
And as I should have known, their app is useless to see what’s in this sale. When you click on the sale page inside the app, it takes you to the Safari app rather than letting you continue with your membership inside the app.
I completely regret my membership renewal and will not be purchasing anything from GameStop.
It is clear to me that they do not want my business.
Horrible 1/5
By CovahBrown
I have never written a review until today. I have an iPhone 8+ and this app continues to malfunction every 2 seconds. Very sad considering it’s 2018 and GameStop can’t even deliver a decent application to people trying to spend all they’re money there. Guess I’ll order my 500$ Xbox oneX from Walmart! So unsatisfactory.
Awesome App but.... 5/5
By Tonyboy329
Best app for Gamestop, absolutely love it.
But what happened with pre order progress
Please bring that back, it’s great keeping tabs on how much I owe on games.
Um Pre-order Progress? 5/5
By Waluigiman88
For some some reason all preordered progress are completely gone. Before, it use to display how much money I’ve put towards a preorder & how much I have left to add. But now it doesn’t do that anymore, how am I suppose to keep tabs on my payment progress? Use the computer? Besides that however, the app works gr8t
Good app, but... 3/5
By SonicFan1998
Personally, I really like the app. It does exactly what I need it to for ex: viewing my pre orders, trade credit values, etc., but I noticed after the last update that the amount of money I have on pre ordered games had disappeared. It would be greatly appreciated if that could be brought back because it was nice to know how much I exactly owed on my pre orders and overall it was a great quality of life feature.
Junk on iPad 1/5
By haleymort
Junk on iPad
Can’t process my credit cards even the game stop credit card 1/5
By xRealTeXasDonX
Can’t purchase anything on the app it says the billing info of my credit cards are wrong to contact my Financial institution even with the power rewards credit card the website is the same even on another note they were hiring cust reps for stores the other day got an email to go I go in there it started at 1pm I got there at 1:15 and three store mangers go to lunch at 2:00 pm what a waste of time game stop is dropping the ball overall app stores people running the stores haven’t gotten my powerup points either for the credit card either step your game up gamestop I’m regretting getting that cc with you now
App is 👍🏻👍🏻👍🏻 5/5
By Young_Swill
Great app and everything is reliable , however can we bring back the amount balances of preordered games? It’s kinda hard to remember what you need to pay off and what you don’t.
1 star if I could 1/5
By Xavier Small
This app is trash.
1) look how many times they had to update it on sequence. Huge red flag that I missed too late.
2) I downloaded the app, and it sent my phone into a bootloop. I had to drive 30 minutes to apple to get it fixed. It literally crashed my phone.
3) Very unreliable. And it doesn’t need work. It just needs to be trashed and started over. No bueno.
It’s alright. 3/5
By Dcolunga
This app is useful but it’s only flaw is that it asks to keep you logged in and when I open it later I have to resign in
Shortcut to safari... 1/5
By Wsop_sucks!
Seems like most of the time the apps opens safari and gives me a web page so what is the purpose of having an app!?!
When browsing, clicking on a product then going back resets the list so you waste your time having to swipe back through all the previous products you just browsed!!!
This app simply wastes more time than it saves to find what you are interested in :(
This app blows 1/5
By Not a girl, I swear
I hate this app it always signs me out for no reason then my password never works so I always have to change it
Can’t see money on Preorders 1/5
By Dhamoo3000
I hate the fact that I can’t how much I have on my Preorders now and how much is still owed on them
Last update 😤 1/5
By Ohgold1
Made it so I can no longer see what I have paid towards a pre order. Revert it back so I can see how much I have paid towards my pre orders.
Great! Fix 1 thing though please! 3/5
By JHW17
So you used to be able to see how much you owed on a game but now you can’t. If you guys could add that back that’d be greattttttt
Why they took away current balance on preorders I have no idea 1/5
By Jason LaForge
Took away one of the features I liked the most, knowing what the balance on a pre-order. Hopefully they will restore it.
Pre order 1/5
By Youngmurda55
Doesn’t say how much I payed on Pre orders anymore
Bad update 3/5
By xangbar
The update removed the ability to see how much you owe on preorders. I preorder a lot of stuff so this was a real convenience and now it’s gone. It also does not let you see stuff that has yet to be picked up or has non-valid release dates. The pre-order section of the app is extremely broken.
Forget about purchasing on app 2/5
By GVoor
Here’s an idea GameStop; Fire whoever made this app and start from the ground up. Purchasing anything is a nightmare, especially if you’re trying to use your trade credit. This app is good for 2 things: browsing and checking your trade credit and points that you’ve piled up. That’s the only reason I’m giving it 2 stars.
Pre orders 1/5
By Rika_fuzaki
I want to be able to track how much i’ve paid on my preorders on the app again, one of the only reasons I cared for the app and made it good. I’ll change the rating if it’s brought back.
Problem with 4.1.8 update, please fix 3/5
By Vertix Scribe
Ever since the last “bug fix” update, pre-order menu no longer shows remaining balances paid. I really like that feature to track my pre-orders and their balances. Please fix and bring that feature back. Thank you. TBH, only reasons I use this app are for putting holds on games in stores and tracking pre-orders, and MAYBE be notified when the next Pro Day is and if it’s worth my time. Oh yeah, and figure out how much my trades might be worth so I can consider if eBay’s better.
Preorder totals are useless now 2/5
By Green Zero
For the most part this is an excellent app. I don’t have too much of a differing experience from this and their website, but over the last few updates on this specifically I’ve been pretty disappointed. I can’t add or take things off of my wanted/have/etc. lists and my preorder section is completely messed up. With the last update it never had the right total on one of my preorders, but with this newest update everything has been wiped completely and it’s basically saying I don’t have any money down on any of them. Seriously guys, don’t update something if it doesn’t actually provide proper fixes.
Bring back how much I have on preorders 2/5
By RisXch
The new format is nice and clean for the preorders however they no longer say how much I’ve put down on them even after I click for more info
This was a handy feature and it should be brought back
3/5 3/5
By TY792
It's a really good app. It's kind of wierd to manage though but 3/5
Its a very good app but... 3/5
By Dam it felix
I like the app very much because it is easier to look up games and their prices rather than taking a long time loading on the website. Plus, you can keep easy track of pre orders and rewards. Though I have come upon either bugs or issues.
-Library addition not working
-Rewards Points Refreshing
Hope you can fix these issues and good luck.
It don’t work !!!! 1/5
By Shadow nightmarephantommangle
This app is not letting me even credit an account
Buttons don’t work 1/5
By BestDazai
So when I try to complete my membership profile, it doesn’t let me input my birthday which is the last thing I need to input so I can complete my profile. It doesn’t show me anything when I click on month and day. Please do something about this. Thank you.
One of the worst apps on in the App Store! 1/5
By Forexsaul
For one of the top game stores in the country you think they would have a top tier app. It’s horrid. It’s 2018 step your game up Gamestop!!
Issues with my library 2/5
By jonsey149
I can’t add stuff to my library :/
Crap 1/5
By Choreilly
The app is already horribly designed and developed. Then you guy apply updates that crash or break the app. Every time. C’mon, guys. Hire better talent.
Why? 2/5
By TheCheapGamer
The app isn’t half bad, but it’s always signing me out. Might as well just use the website if I have to sign in each time I want to use it.
Still Missing Add to Library 2/5
By Rufio17
Newest update fixed bug to see games out of the library, but still has an issue where you can’t add a searched game to the: Have, Want or Add. Please fix!
Ugh 3/5
By LupitaG123
Why did you take off the I want, I have, I had??! That was one of the main things I like
Dumb app is dumb 1/5
By thedaileylink
Half the buttons don’t work. Can’t add to game library. Can’t open anything in library.
Worthless 1/5
By Ravens73
Just like the store waste of time and worthless
Needs update. 1/5
By HighFlier87
This app used to work well but lately it will sign me out but when I sign back in and enable Touch ID I can’t use Touch ID when it signs me out again. And I can’t add anything to my library or access anything on my library. Please bring this app back up to where it was so us customers can use this well.
Doesn’t work. 1/5
By Noahhdakotaa
I guess they updated the app and broke it? So, currently this app is useless.
Not working at all is it just me? 1/5
By Portaldemon xo
Date: April 7, 2018
Device: iPhone 7 (11.3 OS)
App seems to not work. Can’t search anything nor can I sign in with my account. Just keeps giving me error. Uninstalled and reinstalled and still nothing. Closed and reopen app too.
Will update review when I get it working.
Very terrible app 1/5
By DatCudiKid
The app is extremely unreliable. It’s constantly crashing and several times I have tried to make a purchase and it has told me “unknown” error. The scrolling makes no sense when looking for something in specific. For an example, you tap on a game you searched for and you go back to scroll for other option and it refreshes the list instead of putting you right back to where you were. I find myself constantly trying to log in because some how it logs me out randomly. Very terrible app to summarize.
Trade values not showing 1/5
By Yhaniblu
SO before i go into a gamestop i usually check to see how much i can sell my games for but this app doesn’t even LOAD ANYTHING I TRY SEARCHING. in the past it did work, now? its like it dont even want to bother PLEASE FIX
Always broken 1/5
By Tanveer85
App does not work and always something is broken in the app. Rewards section to redeem points does not work consistently.
Update made it worse 1/5
By Ralphie07
Seriously I can’t login and even if I’m a”guest” no results for anything like as simple as the word Xbox yields 0 results. Have restarted phone and app to no avail it is broke for me.
Trash app 1/5
By Eeeeeeeeeeekid what kid
App is garbage
Unable to access digital library 1/5
By ShaneSullivan
I use this app daily and have usually found it useful but recently the app has been unable to load any games from my digital library to see what stores carry a game. Now, new games that I view don’t have option to add to my library at all. This was a great feature of the app. Please fix this problem. Very frustrating.
App needs fixing 2/5
By NLBayliss
I went to log in using my phone number and when it asks to pick the vehicles or store front, It gos white with no pictures.
