I dig it. 4/5
Only reason I'm not leaving 4stars is because when I first downloaded the app there were no service fees, and now there are. That was a major draw for me but I still like the app. I accidentally bought tickets for the wrong game, and sold them off easily and quickly.
We’ve gotten some great tickets with great prices on GameTime. Dodgers, Pantages.
False advertising 1/5
Great prices but false advertising. I thought I was purchasing seat 1 & 2, and after I purchased the seats ended up being 7 & 8. I’m extremely annoyed, who wants to sit in the middle of the row!
Horrible App Stay Far Away 1/5
They are CROOKS! Customer service support is horrible !
Really enjoyed this app
Nice & easy! 5/5
It couldn’t be better!
I love it
DON’T BUY TIX FROM THEM 1/5
This app is a rip off. I bought tickets over a month in advance and I’m not able to return them at all because they don’t hold inventory. Even if you call they are unable to help you out and their customer service is worse.
False advertising 2/5
App is easy to navigate but tickets are not cheap for their value. Stub Hub is cheaper and has better seats available.
Wish there was a “save event” option! 4/5
I love this app and have used it a few times, but I really wish there was a way to “save” or “watch” certain events so they’re more easily accessible.
Tickets NEVER available 1/5
So much worse than all of its competitors. 3 straight times I have purchased tickets on the app only to be told the tickets I purchased weren’t available. 2 of those 3 times, the rep in the phone tried to replace my tickets with ones that were objectively worse. This would NEVER happen with StubHub, Vivid Seats, etc. Although the app advertises itself as a source for day of tickets, their customer support shows no urgency when an event is about to start and no compassion for the fact they regularly take money without being able to deliver the promised product.
Bottom line: Horrible company that does nothing to protect its consumers.
TERRIBLE APP 1/5
I paid $260 for my tickets and I only received $50 after selling
Great app for cheap last minute tickets! 5/5
Has worked for me now at multiple events. Had an issue with my last purchase because something happened on the sellers end but I received a quick and flawless refund with a 10% bonus for the inconvenience. Definitely recommend!
Convenient and quick 5/5
Easy and great to access last minute tickets
Do not download. Not worth the time and effort. Stick to quality sites like Stubhub and SeatGeek.
TERRIBLE CUSTOMER SERVICE 1/5
showed no empathy whatsoever, blaming me for an issue with their app. The rep was rude and condescending, I will never use them again. They cost me nearly $200 for tickets I didn’t want and didn’t use! They don’t care about customer loyalty!!!!
Awesome app, so so all-in 4/5
By Lightin McQueen
Great app. Prices always dropping or rising but the all-in price feature doesn’t always work and it’s super annoying
They charge $99 extra per ticket 1/5
This app looks more like a scam. They advertise ticket price as something and when you go to checkout, they charge $99 per ticket more!!!
Good to buy tickets but selling another story 3/5
Buying: I’ve used this app a few times to purchase sports and concert tickets and it’s easy to navigate and gives a great in-seat view when interested in a certain seat. I had no issues getting into the venues.
Selling: I ended up having to sell 2 tickets I ironically originally purchased from the app for around $150. When you sell your tickets, the app sets the price for you and you cannot set your own price if you wanted. Fortunately the tickets sold, but note, that one sold at night, then the next day the other did. I’m highly disappointed with the lack of information on sale price of the tickets I’ve sold.
Unfortunately: I ended up getting $52 back in “Gametime” credit, so a $100 loss over a couple days. Im happy they sold and I got something back, but it leaves me with a bad taste in my mouth as I get surcharged for the original purchase, and then who knows how much Gametime takes from the resale?? I don’t, because all emails (which is great communication but) didn’t provide any information on HOW MUCH the tickets sold for, and HOW MUCH Gametime took off of that. Gametime needs to be more transparent with its financial transactions.
Love the app! 5/5
I love it, I always buy cheap tickets and I always have fun at the games that I attend with my family. I had an inconvenient incident where the sellers of the tickets couldn’t provide the tickets anymore so I was asked to call their customer care number and I did and the lady gave me two options. 1) get my money refunded to my bank account, which was $98 or 2) get $128 credited to my Gametime account. So obviously I choose the second option. I was told to close the app and then log back in when I went back in I forgot to change the date of the game and I purchased tickets to the wrong game and I immediately called their customer service and the girl said she couldn’t do anything about it and then she put me on hold and when she came back she said that they were going to refund me the money. So it’s safe to say that this app is great and that I will continue to use it
Tickets were already taken when I got to the game 1/5
Want my money back!
Most frustrating app ever. I’m better off printing my ticket.
Awful interface, had to download tickets, poor service. AVOID
Spammy and non functional 1/5
By robert bustante
Friend “bought” a ticket and shared with me. Downloaded the app, clicked the link that was sent to me but it’s not showing up.
Don’t know why anyone would use this over StubHub.
So much for last minute Warriors tickets... 1/5
I used to recommend this app to friends and coworkers but now I don’t trust it. Bought 2 Warriors vs. Cavs Finals Game 1 tickets and was weary when I didn’t receive my tickets “instantly.” Customer service advised I wait 10-15 minutes. Just as I arrive at Oracle (30 minutes after my purchase), I receive an automated text saying “Due to an issue with the seller, the tickets you ordered are no longer available.” Biggest letdown!
Customer service then told me that they couldn’t find replacement tickets (when really there were several comparable listings still available) so would either refund or offer me credit.
If you’re ever in that situation where you’re right outside a venue as the event is happening and find out you can’t get in, a refund means nothing. Also why would I want credit to an app that just deeply disappointed me and lost my trust?
So much for making it faster and easier to attend games. Saddest BART ride home. I expected a better experience from an app created by Bay Area Warriors fans.
Borderline Scam 1/5
By Gavin the Red Sox Fan
I bought two seats together Guaranteed. I bought the tickets 1 month in advance for green monster seats. I clearly bought two seats together and when I got the tickets a month later I received two tickets for standing room only on the green monster. They were just general admission tickets and there was no seat reserved !!! It is a scam as I bought two seats together guaranteed and Gametimes version of a “seat” is a ticket number !! I got ripped off I bought them a month in advance for nearly $100 each and right beside me stood a group of 5 people that said they paid $6 for each ticket !!! I was shocked and also there customer service representatives are very in helpful !!
I Bought Tickets For Drake In La & They Have Told Me Tickets Are Not Available Did To The Ticket Owners. Very Inconvenient!
It’s all smoke and mirrors 1/5
By Gametime is the worst
This app seems great but don’t be fooled! The price per ticket looks great till you buy it. They tack on almost a 50% fee making the tickets the same price as any other ticketing app.
Selling gets worse. You can’t set the price you want to sell the tickets at they just say they might sell for 20 each and then when they actually sell you get 11 dollars total.
Customer service is a joke. They have no regard for customer experience and even though they respond in a reasonable amount of time, they just read you the rule book and don’t do anything to really help you. I’m am less than impressed with this app. I plan on using this app once more and that’s to spend the measly 11 dollars I got from my 20 dollar tickets (each) when I tried to sell.
DO NOT USE 1/5
First of all, What kind of ticket selling service doesn’t offer refunds? Secondly it lowers the value of the ticket when you try to “sell” them back through the app, ticket value increases in time that’s not rocket science. This app is awful.
Bad Customer Service 1/5
After using Gametime for 3+ years recommending people along the way, I’m surprised at the way they handled my situation. My company and I were looking at tickets for a Baseball game on a Thursday morning for the following Monday. We agreed that we wanted to attend that game. We left the app and when we returned to the app it was all preset as far as how manny tickets we were buying and used the one touch pay option. Turns out we purchased tickets for the Thursday game accidentally instead of the Monday game.
Called Gametime they seemed not to care about us at all and basically said oh well you gotta Buy 20 more tickets.
Very dissatisfying a company with such great ratings will do this and not retain their customers.
I ended up purchasing the tickets elsewhere for a better price anyway.
Sad to say I’ll never use Gametime again.
The tickets are more expensive than through the box office!! 1/5
By Fire 19
What a rip off!! Upper deck reserves are 2-3 times as much as if you just buy them from the Wrigley Field! I would have given 0 stars if I could have.
No complaints other than app fees! 4/5
I had a good experience with this app, I bought Red Bull’s tickets for my boyfriend and I for a great price and awesome seats. The app does have service fees (usually $6/$8 and up). I did not have any trouble getting my tickets (mobile version & pdf) or entering the stadium. Otherwise, no complaints!
Great idea, badly executed 1/5
Had the link for the app, followed directions and, surprise, no tickets. Links are broken or don’t appear, almost impossible to get purchased tickets
By I really don't care_
I purchased $6 tickets and in return I lost $90 from my bank account I had no idea where all that money went so I called my bank and this app charged me for good seats but too high of a price this app is nothing but a scam I do not recommend trying it out at all and sometimes the tickets are already used but they still have them available which is very stupid if you ask me
Pricing is off 1/5
I thought this was a really cool app at first, but on multiple occasions I’ve been charged for more than the original ticket price I selected.
I bought the tickets they confirmed the purchase and then refused to sell because they thought they could get a higher price! Total rip off no one should ever buy from this place! BEWARE!!
Very poor app, not intuitive, complicated, no direct path to your ticket! Rather it tries to focus on sharing with friends. Garbage!!
Bait and Switch 1/5
They don’t have the tickets that you think you are buying. Buyer be very leery and you’re better off purchasing from the more reputable secondary market apps.
When did I confirm this purchase? 1/5
When I buy tickets, I check multiple sites. I sent screenshots to my friends from different apps of the options. After clicking the home screen I apparently purchased the insanely overpriced tickets and customer service reiterated I was screwed. Awful through and through. Never again.
This was so bad I had to write my first ever app review. I’ve never even reviewed on yelp after getting food poisoning. I’d take good positioning again (better customer service at the restaurant) than ever using this app again.
Terrible App/Customer Service 1/5
By Dr Jordan Perry
I used to app to buy tickets for a concert. I set up everything to buy the tickets when I got home after work. When I got home somehow the tickets got changed from Tampa to Pittsburg and from 2 tickets to 4 tickets? Not sure what happen between me closing the app, opening the app and purchasing but when I clicked to to purchase everything was then revealed to be different than what initially wanted to order. Stay away from this app, does not update appropriately. Spoke with customer service, they decided to yell at me on the phone and tell me it was my problem and they only way to deal with it is to five then 25% of the ticket cost. That’s outrageous, if they really care about the experience, as they said on the phone and email, they should really listen to customers. Never using ever again, Ticketmaster is way better and easier to navigate anyway.
To the person who can’t decide if this is legit: 5/5
It is super legit. I was able to snag tickets to the Washington Capitals Game 6 of the Eastern Conference final for $62 apiece. Unreal. I was nervous in the beginning, but two hours after my purchase, I got a text saying my tickets were ready online. Sure enough they were. They worked at the gate, and I had a great time. Cheap, timely, and transparent experience. Will definitely use again.
Resale market 1/5
By Johnny Rockets 11
The app is overall easy to use and seemed to be reliable when purchasing tickets. Selling tickets is another animal all together. I went to resell two tickets I bought on their app. Although I can not control the price they sell at and they are up front about that, there seems to be questionable ethics going on during the resale. Since I could not change the pricing of my tickets myself I diligently monitored the pricing of the tickets on their app that were for sale in the section I had tickets for sale in. Tickets were stated at one price on the app and I was paid out a significantly less amount at the same time. They told me the fees are high to use PayPal. They also stated they sold my tickets for $21 less per ticket than what was posted on their app at the time of selling. This seems like they are charging the buyer a higher price and then telling the seller they sold them for less. Also, there was a week left before the event and if the tickets were in demand then they shouldn’t have sold them for a rate much less than what the tickets normally are posted for on the site. Very questionable things going on here.
Outstanding Experience 5/5
I bought tickets for Game 6 of the Eastern Conference Finals between the Capitals and Lightning and paid collectively about $30 less than I would have paid on Stubhub or Seat Geek. I spent a lot of time trying to find the best deal and I definitely found it on Gametime. Highly recommend!
Fast and easy 5/5
By atl gemini
Bought some Atlanta United tickets a couple of days before game day and received my tickets instantly straight on the app. Had no problems scanning in, and had pretty decent seats on the lower level for $53 a piece. Really recommend this app.
Royals Yankees 2018 4/5
We had a great time the tickets were awesome and the price was better yet
Missing Tickets 1/5
Paid $350 for playoff tix and not showing up in app no matter what I do
Terrible customer service and buggy app 1/5
By Saeed Siddiqi
I recently purchased tickets through gametime for a concert in my area. 3 days before the concert my tickets were mysteriously sold for less than HALF of what they were listed at on the marketplace at a time that I hadn't even logged into the app...
Initially I thought it was a bug so I contacted customer service and explained the situation. No one in customer service believed me and basically called me a liar and that I was trying to pull a fast one. I ended up being stuck losing half of my money and not being able to go to the concert I was really excited to watch.
I suggest that no one ever download or use this app anymore because your tickets might get mysteriously sold and you'll lose half of what you paid. I have deleted it and recommended that none of my friends every use the app again.
P.s. I spoke to Liz and she was very unhelpful so I'm very sorry for anyone who has to deal with her in the future
I will never use this app again. 1/5
By thid app is terrible
Terrible app, doesn’t give you enough time to let you know you’re buying tickets, once you click on the tickets they’re bought, and you don’t get your money back. I will never use this app ever again. Terrible.