Love it! 5/5
Always special and nice items!!
Love its offers too!!
I do love this app, however, the photos leave something to be desired. They don’t show the item appropriately: how it fits the model, what the article looks like - both front and back, etc.
But that’s it.
Checkout seems broken 2/5
By Dorky player
Doesn’t proceed to review step and doesn’t say why.
has to sign in every time 1/5
can’t it just save the login info until log off?
Easy to use 5/5
So easy to apply rewards and discount codes. The checkout process is very smooth, allowing for a full review of items purchased, price after discounts for each item, rewards codes used,
My Son only wear Gap 5/5
By Thor Korea
I am in the Army and I love the fact that Gap delivers while We are stationed here in South Korea; my 15 months baby boy is Happy
Códigos de promociones 4/5
No salen los códigos en la app
Credit card services 2/5
Every month I pay my credit card I always have to change my password because the app always decides that my ID and password are wrong. Every. Single. Month. It’s also not just myself. My husband has the same issue. I don’t usually write reviews but I really need this fixed so I can use the convenient services of the app to pay my credit card.
I heart gap 5/5
Best quality for kids
Can’t add items to my bag!!! 1/5
EVERY time I try to add something to my cart it says “oops something went wrong” this has been going on for weeks! Well - oops, I guess GAP just lost a good amount in back to school shopping from me.
Adding cards much better 4/5
Whenever I shop in the physical store I was needing to search email, log into my account and my credit card - too much work. I am hoping that storing my store cards in my app will help with this issue.
By Cut4072 on Instrgarm
I love everything about gap
What’s not to love!!!!! 5/5
I just love it!
Ok si 4/5
Me encanta 5/5
Need better filters 3/5
Can’t filter in the app by size - very frustrating!
Easy to use 5/5
By KJ. Lee
Fast and user friendly
Promo codes don’t add to cart 4/5
The only issue I have with this app is that, upon selection of a promo code, the code doesn’t actually get applied to the shopping cart.
Gap App 5/5
Very easy to use. Made shopping more convenient.
Great app but needs better filters 4/5
I think the app is great to use but i found love there to be more filters to find what I’m looking for quickly.
Log in rarely works 1/5
Most of the time error message telling me I have the wrong password. But yet if I log onto my Mac it works perfectly. A waste of my time DELETE!
Love Gap!! 5/5
App is easy to navigate!
Apple Pay 3/5
Lacks Apple Pay integration
The Best 5/5
This app is super easy to navigate and to make purchases. It actually makes my shopping experiences more enjoyable since finding what I’m looking for is so simple. Keep up the good work, Gap!
Terrible app. Unable to checkout 1/5
By unable to checkout
Repeatedly does not work! Don’t waste your time. Says they apply the promo code but it isn’t applied - watch out. Also unable to checkout 90 percent of the time.
I’m almost never able to log on and pay my credit card bill. 1/5
There’s always an error or something.
10% off isn’t worth it do not apply for this credit line with gap 1/5
I’ve had nothing but problems with this account . I’ve had multiple late fees because of the time difference even tho I make my payments two days before or a month before my bill is due . Worst customer service . Save your self the trouble and don’t apply !! Paying this account off and cutting ties
Still doesn't work! 1/5
Can't get logged in. Updated the app and when logging in, I get either "page has expired" or, my "email or password is incorrect". What gives? Fix this, please!
By Lizzie Kenslea
My app won’t let me check out. It keeps saying there is a problem and to refresh and I refresh and it continues saying that something it wrong. Can you fix this?
Your app is crap. I’m standing in the store trying to login. Can’t use my rewards unless I do. Waste of my precious time. Mad.
Very Pleased 5/5
I love this App! I have all the choices I need. I buy for my triplets, who are now teenagers and I’m able to send them shots/links of the items so they can give me their stamp of approval. The fact that it will save the sizes I’m looking for when I toggle to other items is a plus! I like that I can apply all my discount codes, as well as, having delivery options!
Copying reward code 3/5
I hate that I need to type in the reward code to apply it to my order. Make it copy and paste please!
Filters needed 4/5
It would be great if a filter could be added to shop kids clothes by size as well
Otherwise the app is fantastic- I love being able to shop at all of the stores in one app!
Love it so much
Easy to use 5/5
About gap cash 1/5
I did shopping online more than what i needed, only for GAP cash. When times comes up to spend cash I couldn’t spend that amount because I need pick up either promotion or online promotion code. It’s kind of Chet with customer to do more shopping.
Mrs TaTa 1/5
By Mrs TaTa
Refresh too many time
Cannot sign in! 1/5
I cannot use the mobile oldnavy or gap apps to sign in. Nor can I sign in on safari when it redirects me there. Saying my password is wrong and I have been blocked out. But I can sign in on my computer with no issues. So I am not blocked out and my password is fine. What gives? I deleted the apps and tried the ON and Gap apps and safari.
Award for Least Likely to Work 2/5
6/7: So hard to check out. “Something Went Wrong” and asked to sign in multiple times and asked for CVV on the on file card multiple times. And the app forgets my address after I’m signed in. This app has serious problems. Can’t understand the people who give 5 stars. They must be lucky, or checking out as a guest or have no rewards or gap cash to redeem.
This app has always been glitchy. After several updates and improvements it still struggles. It still wants me to sign in multiple times. It freezes up and asks you if you want to refresh, too often.
5/29/18 Above still true a year later. New ability to toggle between Gap stores is nice. Checking out with promo codes is still a nightmare. Asked for cvv and get an error SO MANY times. Apps should make shopping easier but it took me multiple tries, and hours, to get a complete order.
Also, even if toggling between Factory stores is not an option, there should still be an easy to find link to get there.
When I ask for a specific filter I just want what I asked for. I came to the app looking for a replacement to my favorite Gap jeans, curvy mid-rise and light washed, and ended up having to scroll through a lot of what I didn’t ask for.
Lots of rewards . Love this app and the rewards and discounts it has to offer .
Just perfect 5/5
By rizwana zaman
Good quality along with perfect style and classy trends.
By ReeBee II
Couldn’t filter search items by size. Searched for rash guards by just entering “rash” and resulted in zero results.
So easy to use! 5/5
By Quick scoop!!
Thanks for making this app easy to shop !
Love all the items 5/5
More sale please..Mark down....thanks.
Great app 5/5
Overall an excellent app. One of the best retail apps available, it makes shopping enjoyable and efficient. I
Freezes every time I use it. Easier to just go to the website.
So glitchy 1/5
I’ve never had more error messages in an app. I always end up needing to to go mobile site to complete check-out. So frustrating.
Good Luck Placing an Order... 🙄 2/5
Great filters for searching but every time I try to place an order I get an error message (“Our wires got crossed) and after several refresh attempts I wind up having to call to place my order. Kind of defeats the purpose of the app. 😑
Crashes a lot 3/5
Does the job half of the time