Love my Garmin watch 5/5
I have a Vivoactive 4S and love it. I recently had a heart attack while racing in a mountain bike race so now I need to track my heart rate. But, the watch helps with so much more with my health. The best part, the heart rate is super accurate. It matches within 1-2 beats to the heart monitor while I work out at cardiac rehab with leads attached right to my chest! Thanks to my Garmin watch I’m getting back to my active life style safely!
On stable and in accurate 3/5
I’ve been using this app for over a year and it was steady gotten worse. Not connecting to device, not showing information. It’s getting to the point of being worthless! Which is sad because it use to be great. Resetting the device and connection settings has helped a little but if things don’t improve will be looking to other manufacturers and be upset at having a device I can’t use.
Love It 5/5
I purchased a Garmin Fenix 5 Plus and I absolutely love the watch. What makes it even better is the App. The App really goes well in supporting the watch, integrating capabilities with functionality, while meeting the needs of the user/watch wearer. The App is responsive and has never frozen up or stopped working for no reason. The App always syncs with my watch without any issues and I have never second guess the integrity of my data from the watch to my phone. I love how you can share data with other Apps like Strava, MyFitnessPal and many other Apps. I recommend a Garmin, and I absolutely recommend using the App.
Good job garmin 5/5
Despite the occasional annoying bug, this is a great app. It’s impossible to get data layouts perfect but this does a good job. And it works well in Bluetooth connection mode.
Embarrassingly bad 1/5
By Extreemly dissapointed user
This app is abysmally slow to connect, if it does at all. Then it won’t stay connected or provide notifications even when paired. Step it up Garmin. In this day and age you should be ashamed.
Used to love 5/5
I think this app needs an update. My friends and I are all having 1)trouble syncing 2) getting logged out and have to re login all info
Your stupid app keeps logging me out 1/5
And then I have to “add device” again. Third time this week. FIX IT
IOS 13 seems to be problem 3/5
I gave it 3 stars because iOS 13 makes some of the features unusable.
-text message feature are currently unavailable on 13
-Weather functio will sporadically stop working (even after devices have been restarted)
Ive had this watch since 12/26/19 and it’s oretty frustrating
Everything else works great, once apple gets their act together, it will be alright.
I could not sync my Garmin Forerunner 35 to Garmin connect. I was with tech support for over half an hour and they deemed it was the app. I’ll probably go back to my Fitbit
Great until this last month. 3/5
App was working awesome! Very easy to use and understand! Unfortunately this last month, the app keeps disconnecting from my watch.. so I have to go through the entire set up process every time I want to sync! Please fix this!
Accurate Readings 5/5
By King Cole Reigns Supreme
I love using my Garmin watch. Not only does it accurately catch my Run Splits, I can synchronize it on all other run applications as well. The watch is light weight and nice to use; the app responds well!
Fantastic app 5/5
By Spartan Steve 85
I love Garmin, definitely the best watch and app for a serious runner!
Great App!!! 5/5
The app is fantastic and it is very easy to use! However, if a had to have one suggestion it would be to add tennis to the list of activities/exercises.
The watch is great..the app....not so much. 1/5
By Alberta senior
So many bugs it makes the app useless. Have to reset it up and repair with my watch every single time I open the app.
Please fix app!!!! 1/5
Waited months for the vivomove style to get in stock, wanted to love it. But sooo disappointed.
Watch doesn’t stay synced to app, disconnects many times each day.. Have to go back and forth a ton of times syncing from phone and watch trying to get it to sync. Doesn’t record sleep data well at all! Fit bit was much better. Doesn’t show my phone calls or texts 95% of the time. Doesn’t notice when I’m tapping the screen to pull up smart watch tech. Doesn’t record activity well either.
The app/insights are sooo limited in comparison to Fitbit. Sleep, walking, activity, everything is not even half as good as it is on a cheaper (Fitbit) watch. I just hate the way fitbits and Apple watches look. Otherwise I’d go back to them immediately. Hoping garmin fixes the bugs in the next week or two, or I am returning the watch.
Please, Garmin, you can do soooo much better!!!
App crash 3/5
By runnin & strummin
I love the device and the app! Last week though, the app started making me sign in every time I use it, then it wouldn’t pair with my watch. I finally deleted the app and am starting over
Love this app 5/5
By Big Merc 91
Overall I thinks this app is pretty good, it’s easy to use and doesn’t really have many glitches. I track everything I do esp being a military athlete.
Bug w the app? 3/5
By NYC Host
I’ve been using my new watch and the app for the last 3 weeks - is there currently a bug w the app? Each time I try to access my app I’m forced to find my device, re-sync and then the app gets stuck at the set up phase and I cannot progress past “next”.
None of the help center troubleshooting tips have worked.
Hate the app 1/5
By B dog 1222433
I get disconnected multiple times a day. I have to resubmit my password, and have had trouble logging in each day. Usually takes over 30 minutes to use the app. This is making me hate the watch as well. Time to finally switch to Apple? Seems to be so because of how portly this app works
Used to be Great Now it’s TERRIBLE 1/5
This app used to work great, the information layout is top notch and I loved it. Garmin has some how managed to screw it all with their latest update. Now it constantly looses connection with the watch (Fenix5X). The watch is still connected to the phone, still receiving notifications from the phone, the watch says it’s connected to the phone, but the app says it doesn’t see the watch!
This app is the reason I use Garmin 1/5
By Productive Commuter
Update - 1/15/2020
Recent update forces you to re-pair your device every time you launch the app and pairing prices can't be completed. Someone check the intern's work because this thing is caught in a loop and I can't access my data! Really hope this doesn't screw up but activity tracking and step streak.
If you want to easily manipulate data to get insights beyond the "duuuuh hOw MaNy StEpS dId I tAkE?" This is the smart watch and performance tracking ecosystem for you.
Buggy App 2/5
I have the Fenix 6x pro. Great watch. The App is very good,, WHEN it works. Despite numerous emails and requests for support from Garmin, I often have to delete and download the app over and over to get the App to sync with my iPhone pro 11. All software is current. The problem is with Garmin. Garmin’s suggestions have often been elementary assuming their product isn’t understood. Not my first rodeo. The App hasn’t consistently worked correctly since IOS 13 was introduced. Garmin has admitted that. Don’t be surprised if three weeks later the app no longer shows your device and won’t download your data. When it works, it’s great. It has worked about 60% of the time. I like Garmin, but this is very disappointing.
Device no longer connects automatically 2/5
By Skipper TJ
I use a Forerunner 920XT and iPhone 8, as of the last update, the device shows connected in the iPhone USB settings, but the app doesn’t connect to the Garmin device. The Device settings say “waiting on app”. You had 1 job....
Frequent syncing problems 2/5
After each OS update, Connect won’t synch; troubleshooting says too turn on/off Bluetooth, delete the device, delete the App and start over. After all of that, it still doesn’t work. Several days later, perhaps after the software has been fixed, it starts working again. I’m almost to the point of saying ‘forget about it” and switching to a different brand.
What should be 3/5
I’m not very good at keeping track of my phone, and I don’t leave apps open before I set it down. I think that the app shouldn’t need to be open in order to use the find my phone feature on my watch
App loses pairing and doesn’t display all data 1/5
By Jessie Hillebrand
When my husband and I got our watches, things ran smoothly. However, with recent updates to the OS, pairing is frequently lost in the app even though Bluetooth settings indicate there’s connection and notifications are still pushed to our watches. My app doesn’t display intensity minutes at all, even after several attempts to reinstall and a full restore of my phone, it should appear third but won’t appear no matter how my day’s metrics are ordered. Garmin help documentation is lackluster at best and tells me to restart my watch which is impossible as a vivomove HR. Not sure I’ll go Garmin again with so many problems on two different watches and two different iPhone models having so much trouble.
Constantly Crashes 2/5
This app was great until they updated it for the new iOS. Now every time I open it, it asks me to choose my device and won’t connect to my watch half the time. Plus, the active calories are off. Says I burned 600+ during a run but then only says my active calories for the day are 300-400?? I get that there will be issues with the new iOS, but it’s seriously frustrating when I have to re-sync my watch again and again and log into my account every time I open the app. Plus with the algorithm for the active calories being off, it’s super frustrating.
Bad update 1/5
Something happened with this update, every time I open the App it asks me which device I want to connect. Really bothers me..
Garmin connect updates are poor 1/5
Often an update either breaks the Bluetooth connection or resets itself and you have to set it up again. I am considering getting rid of my watch because clearly Garmin do not test their app on their devices. When it works, it works well but stability is a big issue.
Works awesome with my VivoActive!
Not syncing with the activity app correctly 1/5
I’ve an Apple Watch and a Forerunner 220. I exercise with both. But when I use the Garmin watch, the activity doesn’t sync correctly with the health app. My activity ring doesn’t close. 👎🏻👎🏻👎🏻👎🏻
False sleep data — bug 1/5
Super annoying bug — sleep tracking data is showing when not wearing device. Messing up my sleep stats.
App doesn’t keep me logged in 1/5
The app continuously kicks me out. I’ve deleted and added the app again and it still logs me out after I close the app to go to another.
By Rhea Good Dog
Suddenly wants email & password for me to see my data in the app. What’s up with that? Otherwise I’ve enjoyed the fitness tracker for a few months. Why suddenly wants a log in? Not going thru that every time!
App resetting and losing data 1/5
My app reset over night for no reason. Lost all my data, over three years worth. It might still be online but who checks stats there these days. Every time my phone restarts I have to log in again. Garmin get your software crap together.
Drops Sync 1/5
Has been great in the past, but currently prompts to connect a watch and log in every time I start the app. Hopefully they’ll get a fix out.
My app keeps logging me out and disconnecting from my watch 1/5
every time I open the app it asks be to select my device. If I skip past I am still logged in and my device is still connected and synced so not a big deal, but has cost me an hour of goofing around here and there. Please fix this issue!
Continuously fault from APP 1/5
I start hating garmin, yes with lower g.
The app is continuously asking to pair with the watch every day and usually doesn’t pair and I don’t know why.
I tried many times to solve as written in the troubleshooting but no way.
I’m think who is testing the application is Mickey Mouse or something like this: how can you let people having continuously problem with app?
At the moment stay away from garmin.
App drops sync with watch several times a week 2/5
I have to constantly re-link my watch to the app. When it is linked the app is amazing. However it is time consuming and frustrating to be re-connecting it constantly.
I saw there is an update to the app that was released to “fix bugs”. I was so happy to see that and tried to download it! I downloaded 50 over updates at the time I tried to download then Garmin update. Alas, the Garmin update won’t download for unknown reasons, just like the app won’t stay connected with my watch.
By ms riker
Since the new OS update on my phone this app is awful. My watch used to sync with my phone automatically and when I finish running, it would automatically upload my data. Now, I have to sign into my account every time I run. I have attempted to deal with garmin, I don’t think they know what’s up.
Life style changing 5/5
By Bo Salah
Been using garmin activity trackers since 2014/2015 .. being the first to have waterproof devices .. accurate readings .. most useful information .. and the best user friendly app that keeps updating for better experience .. lately added the hydration/water tracking ..
All in all .. would never think of other brand ..
Made lots of changes to my life style
Just Stop Syncing 3/5
I have a Vivosmart 4. It was working great, but within the last week the app stopped sync or communicate with my phone. I have an iPhone 7 Plus.
Super buggy 1/5
The app loses connection with my Forerunner 945 on a weekly basis and it is super difficult to reconnect due to a very buggy experience.
Keeps signing me off 3/5
The App is great however, ever since I upgraded to IOS 13, the App keeps logging me off. Every time I go to use it it makes me complete the EULA and wants to pair my device (it’s aleady paired). Please fix this bug
The app is good when it’s working, but it consistently disconnects from my phone, and fails to sync back up afterward, even after restarting the app.
Could be Apple’s fault, but not impressed. 1/5
I have no doubt Apple doesn’t make it easy for a
Garmin device to work with the iPhone, but it is really frustrating to have to keep reinstalling my watch every time I open the app. I just
got the Vivoactive 4s, and I am pretty frustrated by how glitchy it’s been. Please fix this!
2015 End User 2/5
Going on my 5th year with Garmin and this app. I’ve been happy over the past 4 years. The last six months have been awful with the latest updates with the Apple iOS 13! I receive all notice except text messages even though I followed all Garmin setup instructions. My biggest issue is everytime my phone dies or I reset my phone I have to completely reset up my Garmin watch through the app. This app completely resets and shouldn’t. PLEASE FIX!
Lost several years of data 1/5
Downloaded an update. App wouldn’t let me log into my account, made me do a new account, now I’ve lost years of fitness data. I got this because I’m an avid runner, but if it’s going to wipe out my account on a whim, might as well use an Apple Watch- at least it’s backed up to the cloud and I can retrieve the data. Thanx garmin
Easier to Switch Gear 3/5
I love using the Gear feature but I would like it to be easier to switch between running shoes. Maybe give users the option to add Gear to their dashboard and then they can easily switch before an activity.
It’s not very convenient to go to menu—>gear—> then changing your default shoe. Then have to remember to do that every time you change Gear.