Aspect ratio still unoptimized 3/5
By Splitpic user
The iPhone X has been out for over two years and still this app is not optimized for the phone’s aspect ratio. I love the app and I’d love to give it a 5 star review, but this affect the user interface and practicality of the app, not to mention that the black boarders waste space. Please do something Garmin, every time I update this app I expect an aspect ratio adaptation and I’m always disappointed.
Keeps Crashing 1/5
Update to 12.1.2 is a nightmare. The system is u stable and crashes repeatedly.
Please fix to get a 5 star rating again!
Link Drops 2/5
Like the concept but link constantly drops from my iPhone and requires restart. Very aggravating.
Wrong cameras 1/5
Just paid for the photo live part of this app. The I-80 cameras that this app has are not of I-80 they are of Highway 28. There are no cameras of I-80 for Wyoming on it. Very disappointed because I travel I-80 almost every day.
Fix the Smartphone Link 2/5
I just received the Drivesmart 51 LMT for Xmas and after pairing it to my iPhone 6S it loses the smartphone link almost every 3 minutes while driving. This is extremely annoying. I use the live traffic feature and need this Bluetooth linking fixed. I am running iOS 12.1.2. I see many others have the same issue. Garmin, this needs to be resolved now. I have owned many Garmin GPSs over the years and have never had an issue like this before. I have also tried unpairing and re-paired to my phone but that did not work to fix the issue.
The app is a nightmare and there is no option for refund for advanced weather and photolive. Be very careful.
Smartphone services is disconnected 1/5
Smartphone services is disconnected. That’s all I seem to get. I’ve tried all of the troubleshooting steps. It seems to happen a lot when the iPhone screen turns off. When the screen stays on, it seems to have a more stable connection. I’ve switched from using a TomTom to this. I’m beginning to think it was a mistake.
Loses Connection to GPS Unit 2/5
The app works great for live traffic when it can stay connected via Bluetooth to my DriveSmart 61 LMT. Unfortunately, it loses connection once a week and it doesn’t always allow me to reconnect no matter what I try. As of this review, I can’t get Smart Link working again and I turned off, rebooted, etc everything.
This service should be for free because we paid higher price for the device, I rather use the weather channel app to check the weather for free instead of paying another $4.99 for this useless app
Weather Alerts on the App don’t work 1/5
By Jerry Cowboy Jones
Is there any way to get the weather alerts feature on the app to run. It only shows a map and legend. My GPS works sometimes but the app never has. If you pay $10 for this, it should work???
Completely useless 1/5
The integration of Foursquare is utterly useless, I can only basically do research of addresses in few miles range, if you plan to go somewhere farther than 2miles range... good luck!!! I am seriously tempted to buy a different brand of navigator just to have a better integration with my mobile phone.
Useless and outdated 1/5
This app feels completely unnecessary and offers so few functions it is hard to believe a company a big as Garmin actually had something to do with it. Using this app makes me think Garmin is falling behind.
Randomly disconnects and reconnects to my iPhone 1/5
I keep getting a message on my screen when I need to see the map stating smartphone services disconnected. When you try to press okay the message is already gone and end up changing the screen and need to press the back buttton. It very frustrating. I contacted support and they sent me a few things to try bur did not really seem to relate to my issue but I completed them anyway. Well the issue remains so I replied to the email with requested screen shots. It only been 3 days but have not heard anything back from them yet. Using iPhone 6 with os 12.1. I tried my wife’s Samsung galaxy 8 phone and had no issues with it so it only seems to affect iPhones
Needs an update for iOS 12 1/5
By jim arter
Up until iOS 12 dropped it worked great. But since I can only use half of blue tooth features as the app will not stay connected
Garmin is crap 1/5
This app only lets you search nearby cities? What’s the point of typing in an address for another state when it only lets you do a nearby search.....really? What a joke!
Worst Bluetooth Ever 1/5
It disconnects all the time, not my phone issue, my headset and radio stay connected constantly. Usually have to power it down and restart it. Then some times connects and disconnects within seconds. Not to mention have to go in and manually connect to GPS thru the settings on my phone, none of my other electronics do this, they connect on their own. Navigation is also a joke, faster setting will take routes that are longer in time than shortest.
Update: Still doesn’t work after “fix”!
Update #2: Hey Garmin you need to farm out your Bluetooth issues to someone else because you can’t seem to get it right. In the mean time can you share your suction cup technology with Rand McNally. 11/14/18
Always Having to Manually Reconnect 1/5
One star for always having to reconnect for traffic. I did not have to do this with previous models. It’s a safety hazard when you realize that you are not connected and have to grab your phone while driving and reconnect the gps. Bad design!
Garmin live weather 1/5
By OTR Keith
As a commercial truck driver I need accurate winter winter weather updates but so far this app fails me completely. Also few weather alerts isn’t related to truck drivers.
What a waste! Also it kept disconnected with my iPhone without any apparent reason. I wish I could get the credit or money back until it works as should be. As of now, useless.
Not good 1/5
The Initial Bluetooth connection was made quickly and smoothly. The first time I got in the car it connected to the GPS fine. Since then, it has never connected! Awful. I really dislike tech that doesn’t work. Bluetooth isn’t exactly cutting edge. Why can’t you folks get it right?
Last Update is a Mistake 1/5
It is now more difficult to send a location to the navigator. The send option no longer appears on the map. You have to tap the information icon. It’s is a negative to pay for a device like the Garmin and have it updated make it less and less valuable.
Connection/ display 3/5
I am constantly loosing bluetooth connection between my device, and phone. I have never had an issue with my cellular provider before regarding GPS systems until now.
Ever since the last update, it is more complex to send a destination to the phone. Instead of just a “send to navigator”, it has added an additional screen to the process.
Disconnects with phone... 1/5
When are you going to update this app? I regularly have issues with the app syncing with the GPS. It even disconnects on its own. And for reference— it has nothing to do with my iPhone. Bluetooth is enabled and I never turn it off.
Doesn’t link to my iPhone 1/5
I’ve tried uninstalling and reinstalling updating restarted carrier settings uninstalled the app at least three times and still won’t pair
Smart link 2/5
The app continues to disconnect from my gps, also causes the phone to disconnect as well. I was looking to upgrade my gps to the dezl 785 because I loved all the features and the smart link app. But at this rate I might be shopping around for a different brand
Does not support my Bluetooth Nuvi 1/5
Strangely does not support my nuvi 2595 that is Bluetooth enable device
Connectivity issue when using ios12 2/5
This app worked great with ios11, but with ios12 including the most recent updates to both the app and os, it does not stay connected when the iPhone locks the screen. When the screen locks you get continuous “Smartphone services has stopped” messages. The only way around it is to set the screen lock to never lock. Ok I guess as long as you don’t mind leaving it plugged into a charger all the time on a long trip.
It’s necessary but... 3/5
I have to use this for gps traffic and it does a fine job. Only issue I have is that it does not connect automatically to the gps. I have to open it then it connects. Shouldn’t have to do this.
Needs improvement 2/5
Update since last review. Have been a long-time user of multiple Garmin GPS units including automotive and aviation, now on my second motorcycle GPS. The application clearly lacks refinement, often losing it’s link with the GPS unit, requiring a restart to enable weather and traffic data link back to the GPS.
Recent application updates have improved stability and connection with the smart phone link and the GPS.
Continue to test with my Sena Bluetooth headset, model SMH10. Stability with Bluetooth connection is not reliable. The GPS will pair however after multiple power cycles the unit falls back into a mode of attempting connection for the audio portion of the control. The audio feed from the GPS when working is distorted, the volume is over driven. The Sena can pair with the GPS in two modes as outlined in the user manual, have tested both. The problem is the GPS has the ability to control phone and audio playback, the controls forces the phone to stream audio through the GPS to the headset rather than allowing the GPS to be a remote control pad and allow the phone to stream audio directly to headset, this appears to be by design. The perfect scenario would be to have the ability to use the control applications on the GPS to manipulate phone and allow all phone audio to stream direct from the phone to the headset, and get some of the audio if desired from the GPS also to the headset.
Does not connect to my iPhone 8 Plus Bluetooth. 1/5
By Small Pea-nos
I have a dezl760 and its Bluetooth is on as well as the Bluetooth on my iPhone 8 Plus with the 12 iOS update. The gps can’t connect with the phone or vice versa. I tried everything troubleshoot and still nothing. App deleted.
Garmin finally got it together 5/5
Updated June 2018: After several years of this app being buggy and working only temporarily after needing to be unpaired and then repaired to your Garmin device, it is now working very well reliably every time with my iPhone. I have submitted many tickets and Bluetooth logs to Garmin in hopes of getting this fixed and I am so pleased that it is now working well please keep it that way and don’t mess it up. This is a must-have for any Garmin compatible device user! The coverage is much greater than FM reception areas which are limited to only urban cities. I get coverage with this well outside of the city boundaries. A+. Other features such as local parking and traffic cameras are a big plus also. Yay for Garmin getting this fixed in June 2018. I only wish it would launch automatically on the phone when you get in the car.
Not so good yet 1/5
If your in town ok works to find local places.
If your out of area forget it you must have your location in contacts then it is great.
What do I not know about this app??!!
Very nice app 5/5
By Arsenie the Boca
Awesome app,traffic events and livetrack are Incredible usefull
Much better 5/5
FINALLY seeing results with all the updates… better late than never. Kudos!
By Big top1
This dēzlcam 785LMT Is a good gps,only one thing that needs improvement. The dash cam is a good addition just need to work on the stability of the cam. In playback mode the video is very unstable.. And maybe add 3 options for the zoom ( wide,linear,or superview)
Other than those minor issues I would recommend this gps.
Doesn’t work. 1/5
I only downloaded this to go with my Garmin drive smart gps for the traffic updates. And it very rarely connects properly. So don’t hold your breath if that’s what’s you’re looking to get it out of it.
By Rusty shackleford02
After sending log files to them, they claim to not be able to replicate or figure out why my Dezl 770 won’t stay connected to my iPhone. Said it was my iPhone sending the disconnect signal and to update my iOS. But every other Bluetooth device I have, has zero issues with connecting and staying connected.
iPhone X issue 1/5
By lil jay
Downloaded the app to work with my Nuvi 2597 and I keep getting “ not supported”. Please fix this...
Just ok. 3/5
The app works great if you are looking to find a nearby destination. It is not so great finding a distant destination if you are planning a long trip.
Is a joke 1/5
By Nico the Eppersma
Garmin, I had my credit card ready to purchase additional services, but your ability to properly execute on your businessmodel has cost you revenue today.
No good app 1/5
This app is the worst, can’t find an address in Houston, Texas keeps trying to take me somewhere local instead of 165 miles to the north east.
Horrible experience 1/5
I currently have a phone8 plus this app continuously disconnects from the GPS. So I manually do everything on my GPS now. Every time I receive a phone call it tries to answer on the GPS instead of inside my car ( Handsfree Bluetooth) and I can never hear anyone and they can never hear me.
Designed for Lyft and Uber? 1/5
Entry of a local address is easy. However I don’t need a GPS for local destinations. I know how to get there and my route is usually better than Garmin’s. Entry of a remote destination is either not supported or cleverly hidden in the user interface. There is a way to bring up a map, scroll to the remote destination, then set a location; this assumes you know where your destination is (and you are in no hurry.)
Not at all useful.
Works as intended 4/5
The app does exactly what it’s supposed to do. It’s stable and I don’t lose connection with my iPhone SE. I suggest pairing your phone with your Garmin device before installing the app.
By Mr Optimist.7
Yes. Please keep it updated as newer versions of iOS are released. Otherwise garmin gps seems useless in simple tasks as transferring address from phone to Gps unit. Thank you so much for fixing the bugs and taking me into confidence that my future investments with Garmin are secured. App works great with the phone. My $350 were worth to buy the product. It could even be better in looking up addresses or once the address is copy paste from google maps, it should be able to find in the phone app.
Request: Please issue an update for Garmin nuvi 2589LMT series to be able to stream audio music from phone to Gps unit as it does in phone calls. It really feels dated that it doesn’t do so.
Interface uplift need 3/5
iPhone X has been out for 10+ months and more versions are on the way. Let's update the interface for crying out loud...
You literally cannot put in an address 1/5
I tried to give Garmin the benefit of the doubt for a few years. But to still be unable to just input an address and send it to the GPS is bonkers. You can “search nearby” as long as it’s not an address, and you can go to an address you have assigned to a contact, but you can’t just put in an address. What if I was copying and pasting it from a text message or a website? Amazing that such basic functionality doesn’t exist on a GPS-related app.
Working again 5/5
I find this app traffic info to be very accurate. I live in the NYC area and it is very accurate. I hope Garmin does not screw it up with an update, which they have done in the past.
This app can’t find airports 1/5
It’s frustrating that I can enter an airport code, or even a full airport name, and both the Garmin device and this app cannot find it. I even searched the airport name for BWI, which is “Baltimore/Washington International Thurgood Marshall Airport”, and the app cant find it. No problem for both Google and Apple.
BWI has been there for years, it’s not an update issue. I was traveling from just North of Philadelphia.
IDEA: A much more usable app would enable the user to use Google Maps it Apple Maps to find the destination and send it to the Garmin. That would be really useful.
I like the Garmin device much more than my iPhone for navigating, especially the mounting options, and the rerouting in heavy traffic has saved me many times, but the search function in both the device and this app are very weak. Unusably weak.
Without a change, my Garmin is going in a box and will be replaced with my iPhone permanently.
Please make a change.
This app is useless, the only use for it is for traffic. I am surprised that this is all Garmin has to offer for Automobile Navigation devices, I can’t even look up and send an address to my device with this.