Every time I update the software for the Garmin GPS, it fails to connect to my phone. I disconnected the GPS in my Bluetooth list and then reconnected and it still goes crazy. It’s amazing that a company so advanced as Garmin can’t seem to get things figured out. Some people think it’s a hardware issue so they send the GPS in under warranty. I use this GPS daily and can’t afford to be without it for the weeks the warranty takes to send a replacement. It’s a software issue. I’ll just deal with it for a few days and then it will start working again.
Missing map search functionality. 2/5
This app has promise. I like that it provides traffic and weather data when connected. But, I cannot believe that the “Pick Location” menu does not have a way to enter an address or city to locate. The single biggest benefit I was hoping to get from this app would be a better way to plan trips and way points. But with none of that functionality available within the Pick Location map...the app is pretty much useless to me.
Improve functionality please! 3/5
By The Nach
I do notice a lot of random connected/disconnected activity going on through the day.
On a separate note, I would like to see the ability to share address info with the Garmin through the iOS share function. I recall Android can already do this and I don’t see why Smartphone Link cannot do the same. It would be great to look up an address in google or Apple maps and share directly to the GPS!!!
Also of great note... As I returned to using Garmin dezl 780, from use of several Rand McNally Truck GPS’s, I noticed some UI improvements that Garmin could easily do to make quality of life better for their users. Having more in depth and detailed customization of alerts and displayed information on the GPS screen would be welcome software additions. Please take a cue from your competition that Rand McNally uses in their UI, to make a great product even better!!
Needs an off button 3/5
You cannot shut off weather and traffic alerts at will. It is really annoying to ride around town with these weather and traffic alerts constantly going off. You should be able to set the frequency of alerts and also be able to clear them. The traffic alerts should also be able to be set for how much time delay before they go off. In a city a one min delay alert is ridiculous.
Weather Alerts do not work 1/5
I am using a BMW Nav VI, iPhone 7. I purchased Weather Alerts, approx $5.00. It doesn’t work. I have a fair amount of experience using Garmin gps, including gps linked to iPhone. When I go to ‘weather alerts’ it directs me to purchase the app. I purchased the app in good faith and have spent way too much time trying to get it to work, I feel rather ripped. I certainly will not purchase something like this from Garmin again. Save your money, this doesn’t work.
This app has potential, but is currently terrible. I purchased the weather service and photolive service, was charged, and the app still is not allowing me to use the service on the app or gps.
Doesn't sent locations to my Nüvi 1/5
Using iPhone 8+ running IOS 12.3 with my Nüvi 2597LMT, addresses are not transferring from the app to the Nüvi. Very disappointed.
It always says address being sent to my Garmin but it never gets even though it is connected to my phone.
Garmin fan 1/5
By Full metal artimis
Love the gps. While having this app running my dezl 580 freezes and I have no idea. I have missed turns & exits. Is there a way to correct that or have the traffic & weather information work without the app?
Keep kicking me out 1/5
The app keep kicking me out I have to restart my phone just to reconnect and that’s with the iPhone 10 max
No alert on gps for text messages 2/5
I have always gotten alerts on my gps for text messages. Yesterday it stopped sending the alert. Still getting alerts for my phone calls. I have restarted everything and reinstalled app
Frustrated RVer 2/5
By RV Brad
This app is missing the basic feature of manually entering an address and send it to the navigator.
The bought a Garmin Navigator, because I thought the mobile phone app would let my wife “my co-pilot” to send an address she manually entered into the Garmin Smart Link to the Navigator. This is feature would be really handy since she is the one doing the navigation while I’m concentrating on driving.
As of now you can only send an address you found in Four Square or the address book.
Besides adding the ability to manual enter an address into the Smart Link and send it to the navigator, it would be nice to be able to click on an address found on the iPhone or iPad’s web browser and have a choice to send it to the Garmin navigator.
It would also be nice if Garmin had a trip planer app for a iPad, which would allow a trip to be planed using the large tablet screen, then send to the Garmin navigator. The navigator screen is too small to effectively plan a trip. Also is makes more since for the “co-pilot” have the ability to edit a trip plan, while traveling. - I would pay a for this feature. I would also be willing to pay a monthly feed for if trip planner was really good for planning and saving trips.
Slow for the weather! 2/5
Keep your $5 people! Dezl 770 and radar takes 5 min tp load. The moving one crashes if it doesn't load in 5-10min. Problem on the garmin server end?
Traffic working ok but it doesn't seem to look really far out. However it will grab data outside of being in antenna range of a city. Would be nice if it drew from both but if you are linked to the phone and on a call in some areas data won't work..
I have been using the drivesmart 61 for over a year & as of 04/19/19 the updates have changed the this app & I can not get my gps to stay connected to my iPhone X nor will live traffic & phone stay connected. I need this for my job please help ASAP
Getting Better 3/5
By Appp fan
I’ve been using this app for a few years to find, save, and send locations to my Garmin Nuvi. The improvements to maps for “Pick a location” feature was huge. Now, would you PLEASE add a search field so I can get close to what I’m looking for on the map rather than having to always start at my current location and pinch and zoom and scroll and swipe to the region of the world where I want to pick a location.
By Big Daddy Kash
Works better on old Dezl cam.
No pop up severe weather alerts
App is unstable 1/5
Bluetooth does not work well! When I try the trouble shoot tab it kicks me out of the app. Poor app from a good company.
Needs an update for iOS 12 4/5
By jim arter
Up until iOS 12 dropped it worked great. But since I can only use half of blue tooth features as the app will not stay connected
Update since the release of the new firmware on the gps it is working great
Deleted app 2/5
I got this app to get traffic on my Garmin Navigator 6 gps. It does show traffic, but is completely wrong. Maybe Garmin should pay Google for their traffic...please? By wrong I mean it shows there is a traffic back up where there is no traffic. Very unreliable information.
Weather works too, but not very accurate either.
This app just doesn’t fulfill what I need it to do so I deleted it. Garmin please work on the traffic and weather cause other than that I’m not sure why anyone would use this smart link app.
iPad version? I will truy but... the app doesn’t see the garmin link :(
Send far off location 1/5
As a passenger I’d love to e able to search a location that is NOT nearby and send it. There does not seem to be an easy way to do this.
Does not work with the iPhone X
Barely functional 2/5
The only addresses you can send the the nav from the app are: nearby searches, nearby Foursquare searches, and saved address from your contacts. Need to search a hotel 3 cities away and send address to nav? Can’t do it. Friends your meeting two hours away send you the address of where to meet them. Just copy and paste into the app you say and send it to my nav....you would be WRONG. There is no way to do that. Instead Garmin expects me to stand/sit at my MC maybe in the rain and search or manually enter address directly into my Nav VI unit...all without even a full keyboard requiring many more keystrokes. There is more functionality in all of the free NAV apps then in the $1k unit I purchased with my MC. Don’t be an idiot...Don’t be me and by the stand-alone Nav VI with your MC. Garmin is way behind even free apps like WAZE.
Much improved 4/5
By Henrico Ed
Good job Garmin. This app has improved over time. Much more stable and now a good planning tool when paired with the Drive Smart 61 device. I have a request please replace Garmin Drive with this app. Garmin Drive is totally useless.
Poor design and functionality 1/5
Lacks the ability to disable features. You buy the weather to find out it gives alerts 3hrs away at the coast instead of anywhere local. Ok, stinks but what is horrible is that you can't disable it. So now if I want traffic I need to accept crappy weather alerts for coastal flooding when I live 3hrs from the ocean. Now I just ignore them and it's a joke in the family now. Is it really a thunderstorm or is it just a passing cloud and the bad part is 3hrs away. No clue, clicking on the alert gives you an error that it can't connect. And their support can't help on any of this. Awesome job!
Love this App 4/5
Love this App! Linking my phone with the GPS makes adding places so much faster, I really like it!
Very bad app 1/5
The one thing it needs to do , it can’t. I need to be able to enter the “name” or “ address “ of a place. And you can’t do that. This an absolutely worthless app.
Zero stars is more appropriate.
Total garbage 1/5
Garmin should be embarrassed by this app. It’s almost completely useless. Their idea of social media support is Foursquare? Foursquare hasn’t been relevant since about 2014. The media support is horrible. Crashes constantly, doesn’t allow media control from the Garmin Nav and doesn’t support album cover images or other data if you use Spotify, amazon music or pandora. Only for local media. Again, what year is it? 2014? There is a reason Garmin is losing major market share. Just use your smartphone and locally downloaded google maps and you get everything Garmin has and 100x more.
Absolutely necessary but needs to be better 2/5
So, by default Garmin uses Foursquare to search for things. Couple that with terrible voice recognition on the unit itself, and Garmin has A LOT to gain from tighter smartphone integration. This app wants to be that tight integration. The most important thing this app does is give you the ability to copy an address from an actual search engine and paste it into the search field of the app. You can then send that address to your GPS and not have to use the terrible UI.
This app would benefit from the ability to use Siri shortcuts. Then at least you could find your address and say “Hey Siri, send this to Garmin” and never have to open the app or touch the GPS.
Additionally, this app misses an opportunity to customize the smart notifications on the GPS. I like the idea of the smart notifications, but the execution is not good. That screen is the perfect size for the map, but then a notification comes up and doesn’t leave until you close it. This should be a setting in the app. There is no reason for a notification to remain on the screen for longer than 3 seconds.
Move all of the GPS settings to the app, add a few, and let us change them all from the app.
Also, allow the GPS to use the phone to conduct its update. I have enough stuff to carry in and out of my truck every day. My phone has lots of horsepower, storage and a data plan. I feel like it should be able to update the GPS wirelessly as I commute.
How about some third party integration? I would love Google to be able to tell it that there is traffic ahead, or for Waze to be able to report a hazard or speed trap.
Sometimes works 1/5
Two things, 1 never know if it’s on or not until you run into a traffic jam.
2 to turn in on in the first place you have to hit the tiny icon next to the search bar; guess what happens with this situation.
Yes you hit the button 6 times before it is the right one. Maybe make the icon bigger and move it.
Need Bluetooth Improvements 3/5
This app pair with garmin GPS has potential BUT it needs improvements..
1) app disconnects frequently from garmin GPS and when trying to connect back sometimes is a headache
2) user interface looks old app needs to be updated for UI
3) the search address bar sometimes won’t find addresses.
Does NOT work! 1/5
By Side ways
Wasted my money don’t wast yours too!
Doesn’t connect to the data on my phone and so I can’t see any cameras and my gps can’t see the weather!
So screwed I’m hopping mad 😡
Refund please 1/5
I want a refund. It doesn’t connect to the Garmin GPS. It doesn’t work at all. Refund please.
Driven to disorientation 1/5
By mad overlord
Another example of how irredeemably bad Garmin is at software development. I mostly use my Garmin Navigator VI as an ugly, poorly configurable instrument panel. The GPS functionality is barely serviceable compared to a device 10 years older and this app doesn’t help that much. In fact the system designed to download traffic to my phone and upload it to the device hardly works at all. Not sure how Garmin employees overcome their embarrassment to publish junk like this.
Live traffic and weather doesn’t work iPhone XS Max 1/5
Live traffic doesn’t work
Not compatible with iPhones 1/5
I once had everything working great then apple pushed some updates to their iOS. Traffic and weather quit working. Need to update app to work with the iOS. Was great but now no so.
Let’s start by saying if I can give no stars I would.
This app never stays synced to either phone we have and we have tried 2 iPhones and an Android. I am constantly spending 30-40 min to get it to link up and all work together. We drive a truck so it is important to us to be able to do things hands free. Like the weather and traffic.
When the app is working it is great but that is few and far between. Needs something done because it is very frustrating trying to constantly link the phone and the Garmin.
Feels like a rough draft 2/5
The app is somewhat functional but feels like the programmers created a rough draft and released it. It lacks what would seem to be the most basic functions. You can’t simply search for a location and send it to the gps. The search function only searches the local area.
Here’s a workaround but really defeats the purpose. First google your destination to get an address. Then create a contact in your phone for the destination. You can then open your contacts from within the app and choose the address to send to your gps.
This usually requires several attempts since the Bluetooth connectivity is hit and miss. I’m hoping that garmin gps will catch up with more modern navigation apps because I prefer a dedicated unit as opposed to using my phone. Purchased a new $300 gps hoping for updated technology but it actually seems worse than my 2001 model. Maybe dedicated gps units are on their way out.
Aspect ratio still unoptimized 3/5
By Splitpic user
The iPhone X has been out for over two years and still this app is not optimized for the phone’s aspect ratio. I love the app and I’d love to give it a 5 star review, but this affect the user interface and practicality of the app, not to mention that the black boarders waste space. Please do something Garmin, every time I update this app I expect an aspect ratio adaptation and I’m always disappointed.
Keeps Crashing 1/5
Update to 12.1.2 is a nightmare. The system is u stable and crashes repeatedly.
Please fix to get a 5 star rating again!
Link Drops 2/5
Like the concept but link constantly drops from my iPhone and requires restart. Very aggravating.
Wrong cameras 1/5
Just paid for the photo live part of this app. The I-80 cameras that this app has are not of I-80 they are of Highway 28. There are no cameras of I-80 for Wyoming on it. Very disappointed because I travel I-80 almost every day.
Fix the Smartphone Link 2/5
I just received the Drivesmart 51 LMT for Xmas and after pairing it to my iPhone 6S it loses the smartphone link almost every 3 minutes while driving. This is extremely annoying. I use the live traffic feature and need this Bluetooth linking fixed. I am running iOS 12.1.2. I see many others have the same issue. Garmin, this needs to be resolved now. I have owned many Garmin GPSs over the years and have never had an issue like this before. I have also tried unpairing and re-paired to my phone but that did not work to fix the issue.
The app is a nightmare and there is no option for refund for advanced weather and photolive. Be very careful.
Smartphone services is disconnected 1/5
Smartphone services is disconnected. That’s all I seem to get. I’ve tried all of the troubleshooting steps. It seems to happen a lot when the iPhone screen turns off. When the screen stays on, it seems to have a more stable connection. I’ve switched from using a TomTom to this. I’m beginning to think it was a mistake.
Loses Connection to GPS Unit 2/5
The app works great for live traffic when it can stay connected via Bluetooth to my DriveSmart 61 LMT. Unfortunately, it loses connection once a week and it doesn’t always allow me to reconnect no matter what I try. As of this review, I can’t get Smart Link working again and I turned off, rebooted, etc everything.
This service should be for free because we paid higher price for the device, I rather use the weather channel app to check the weather for free instead of paying another $4.99 for this useless app
Weather Alerts on the App don’t work 1/5
By Jerry Cowboy Jones
Is there any way to get the weather alerts feature on the app to run. It only shows a map and legend. My GPS works sometimes but the app never has. If you pay $10 for this, it should work???
Completely useless 1/5
The integration of Foursquare is utterly useless, I can only basically do research of addresses in few miles range, if you plan to go somewhere farther than 2miles range... good luck!!! I am seriously tempted to buy a different brand of navigator just to have a better integration with my mobile phone.