Started out impressive... but 3/5
I purchased the doorbell camera and the lights and sensors etc. All started out fine, then one day I no longer get notifications from the door cam. I went through every setting to no avail. I went online for answers and there are quite a few others out there with the same issue! No fix on the horizon! I emailed support never got a response! I can view the camera live but no notification if it gets triggered. If someone pushes the button I get a notification that I have a visitor. I set a scene with 3 lights and only one of them will respond. Yes all of this is inexpensive compared to others and no service fees, so I guess I shouldn’t expect it to work all the time...... right? My old Lowe’s iris worked fine unfortunately they are shutting down!
This app is quick, efficient and has yet to fail me. Gives me the outdoor temp, the app is welcoming when you open it and super easy to control and navigate. Highly recommended for the Smart Light feature. So many options in this app.
03/16/19 Notifications/captures are GONE 1/5
By Pollen Generation
I stopped receiving notifications on 03/04/19. Then, out of nowhere, notifications came back on 03/14/19. However, today, 03/16/19 not only are the notifications gone, again, but this time even the photo captures are no longer.
This app is seriously flawed and the developer has not offered an update in months.
Budget Brand 1/5
Mercury Innovations is a budget brand of “smart” appliances. I screwed in the bulb and went through all the steps to connect and got blocked by the Geeni app. It refused to acknowledge my WiFi connection. After an hour of frustration I decided to reset my phone, and that worked for some reason. The Geeni app was then able to connect to the light. The actual light is underwhelming. All of the colors are dim. The white light certainly makes use of the advertised 1050 lumens, but any color seems to use only half of that. Whenever I flick the light switch on, my “smart” bulb will blink on as a white light and then quickly switch to the last chosen color. Setting the brightness with the Quick Actions menu just doesn’t work. The brightness slider only works in the full-sized menu interface. Scenes are laughable. The Nature scene will glow a beautiful green, brighten, dim to dark, and then slowly glow back on as green... ideally. How it actually works is similar to what I’ve just described, except that the light will flicker a bright white for a tenth of a second before turning back to green, ruining the ambiance. Color sliding is finicky. You must select the light color and then lift your finger. You cannot slide your finger along the color palette to change color, you must select a color and lift your finger. Overall, I am disappointed and underwhelmed with this product. The Merkury Innovations bulb works just fine as a normal bulb or a dim colored night light, but if you’re buying a budget brand, you should expect budget performance.
Great concept. Cheap products 2/5
I thought I’d try this $13 LED light bulb cuz controlling it from my phone sounded so cool. Which it was, until 3 months later when the white LED stopped working.
How does a $13 LED bulb burn out in just 3 months? LED bulbs are supposed to last forever. Great idea but next time use better quality if you’re going to charge that much for a light bulb(no matter how great the concept is).
My 5 ⭐️ is now 2 ⭐️
Smart light 2/5
I spent 30 minutes following instructions to set it up, then doesn’t connect to it. You need to update to support WiFi 5 MHz, I do not have 2.4 MHz. Going to return it.
Smart WiFi camera 1/5
The instructions in the box of the camera show this app, but the instructions are different and it will not play live feed. All it will do is notify me of motion detected and take a photo.
Started blinking after storm power outage. 3/5
When internet was lost due to extended power outage, the light returned to blinking. It had to be re-added to the app.
Notification Issue 4/5
My issue with notifications has presently been resolved but for a while I wasn’t receiving notifications.
Don’t waste your time or money on this P.O.S.!!! 1/5
What should be a live view is instead a black screen that only says “constructing encryption channel” and never ending loading symbol. After calling customer support I learned that the only troubleshooting technique/idea they have is to uninstall and then reinstall the app on your phone and try again. They were less than useless to put it nicely.
Geeni bulb and switches 5/5
By Sling Thing Watcher
I am happy with all Geeni products that I own. 3 bulbs and 1 outlet. All are smart products and I enjoy the versatility of them all. All are working nicely.
Having trouble 1/5
I got the light bulb today so far I haven't been able to add the device? I have wifi I have the Iphone XR if I can't get it straighten out I'm taking it back!!!!
Can’t create and save scenes with different colors?! 1/5
I have 6 bulbs that I want to set to different colors. I want 3 to be blue and 3 to be green to have a gradient effect. I can change the colors of each bulb one by one, but then when I go into to scenes to save it, so I can trigger that scene on demand in the future, the capacity for this functionality is not there. Phillips Hue and Lifx bulbs have the ability to save scenes, why can’t these?
Especially annoying because the app makes it seem like you can because there is a dedicated scene section in the app. Unfortunately the scenes can only be set with on/off functionality, no color saves.
Why is this even called a scene?
Pretty pointless unless proper scene saves can be implemented. Otherwise, you have to individually set the colors for each bulb everything the color is changed. Very painstaking!
I wish I could just return these and get Phillips Hues even though they’re more expensive. They’re brighter bulbs and the app is slick, made by developers who know what they’re doing.
Unit stopped working after 2 weeks. No customer support 1/5
Contacted them 3 times with no response. After two weeks unit can’t find the network and the customer service in app won’t respond. Don’t waste your money. Like a Geeni it will disappear
Home owner 5/5
Love this camera
Great App and Product Line (Good Prices Too) 5/5
Just starting using your WiFi smart plugs and a WiFi camera this week and so far all seems well, I was super impressed with how easy it was to set it all up with the app to get devices connected to WiFi and linked to account and firmware updated on camera and video/picture quality seems pretty impressive based on size and price of camera I was pleasantly surprised! Keep up the great work! All that said I was wondering if you could look into adding scheduling function for sunrise and sunset? That would be great since daylight times change so much seasonally and with DST and all, this is a function my previous security/automation system (iris by Lowe’s) has but since Lowe’s is shutting the iris platform down the end of the month I’ve switched to three other systems to replace it. Thanks for your help! Have a great day! God Bless!
Issues with mic 4/5
I love the camera system but my mic won’t let me talk uninstalled and reinstalled but not luck help!!!!
Camera stopped sending notifications 1/5
By Elmo 199
I have had my outdoor security cameras installed less than one month and all of a sudden I quit receiving notifications. I have had IT check my phone settings and all is correct. I have uninstalled the app and reinstalled the app but still no notifications. I have reached out to support without response. I would invest in a company that backs their products and by looking back at other reviews of customers having the same issues it appears this is not the company does not.
It’s been 3 months since new version update and cameras ended up not working properly. Spoke directly to customer service and nothing can be done to fix the issue/bug very disappointed. Expect good things.
Genni door bell 1/5
By Long mag
Your product is virtually useless since the app will not send notifications I will be getting another product
I hate this app. It is confusing. I have managed to set a living lamp and my boat house lights but not sure how. If (when really) it drops a scene or automation for no reason, I have to retrain myself to fix it.
Scene issues 3/5
Every time I try to set scenes up in the app. It works once, then make the light a super dim white. Only way to fix it is restart the bulb. Also, the scenes don’t work with color either. It just turns the lights to whatever the last color was.
Bargain product that gets the job done. 5/5
This app and product is a great bargain and reliable. Had some devices over a year and no problems. As a Chief of Police, I recommend the cameras to citizens who are on a limited budget or just don’t want to invest a lot of money into cameras. Security and peace of mind is priceless in today’s world.
Can not control playback and no notifications and cannot hear clearly when talking thru camera 1/5
By This app blows!!!!!!!!!!!!
Cameras worked fine until recently, I believe application is needs work I can’t control any playback and do not receive notifications anymore, the cameras are basically useless I’ve bought 3 so far I was planning on buying more but now I’ve changed my mind. Also speaking thru the cameras has never worked... this company needs to be on top of their application if they want to sell all these products they advertise.. its ridiculous to have people rely on their security cameras and not be able to fix their application in a timely matter... it’s been over a month now, I have noticed..
Advice - Developer to Developer 4/5
The app’s only issue is a bit of lag
Suggestion: The user like me will often have other Merkury devices within view of the cameras - therefore an other-device-control-overlay option on the cam view screen would be amazing, to have the user be able to tap a user-defined area on the camera display where a smart-bulb is to change its color, etc. would push this app over the top, it would be easy to program in on top of the camera view “advanced options” or such
- Brian McIntosh of Bad Assassin Games
Add Widgets and It's a Five-Star 4/5
Title says it all. I enjoy this app, but it badly needs its own iOS lock screen widget. You guys made an android widget, so you can make an iOS one!
Bought a Bulb, ANNOYED 1/5
Set the bulb up in my living room.
BLINK BLINK BLINK BLINK BLINK...
Neighbors must think I’ve gone nuts, BAD INTERFACE DESIGN. If you’re going to blink it, do it by very brief blinks of BRIGHTNESS or since this bulb is a multicolored bulb, color-shift blink BY HUE. This BLINK BLINK BLINK nonsense is irritating and probably a issue for epileptics.
There is no SIMPLE MODE in the App either, sure this thing can run on WIFI, but no SIMPLE MODE function to flick it on and off by BLUETOOTH NAME? Not getting it? BLUETOOTH SPEAKER SETUP... change SPEAKERNAME (probably to LIVINGROOM LIGHT) and bam, if you’re near it you can change it. You can also have passwords or GUESTMODE (ability to change basic settings or timers). WIFI is nice, but without a SIMPLEMODE function, this light is crippled badly. I assume you have a clock in this thing since it has to WIFI credentials sync? Seriously, THINK HARDER about your feature set when foisting a cheap LED remote-control bulb on the market. Did you at least give us a 50K hour lifespan like automobile LED units? No? Jokeware. That means your bulbs will be replaced by smarter fixtures or USB-C or USB-4 units way quicker than it was worth making this production lineup. A USB-C plug means I could plug a USB-C plug LED light in any location wired to any wall, multiple lights per plug. The clowns at GE didn’t take the hint either. Your lighting options are ridiculously outdated and TardToy crude like the TOMY LCD toys from 30 years ago or the ancient graphing calculator units using 128x128 pixels. Obscene Priced Jokeware.
Okay, now that the most annoying factor is off, network passwords, bad security there since you create the “Corporation has my Wifi password & all user passwords are in one spot”. Very bad. Am I using this bulb? Well, not yet, the distraction of the constant blinking in my living room has stopped me (install these at NOON or in some room that isn’t visible to your neighborhood so they don’t think you’ve gone nuts). If your marketing team has a female on it, wake up, she hasn’t had a clue for decades in terms of “what people want”. USB-C plugged cheap LED units with 50K lifespan with either a dumb dimmable filament LED with a Smartbase or a multihue FULL SPECTRUM (they sell them) unit that can emit all shades of visible light tunable spectragram for photographers functions. These clown lights are suitable for the most basic of functions. Screw-in sockets should only exist for “backwards compatibility”. Not all of us consumers are sub-90 IQ.
Got the light working. Default hue is the unpleasant orange-yellow (“Warm” color, I don’t see Daylight Color mode) if you use the AP mode, you can only turn on/off and adjust brightness down to 1% (actually 30%). If you connect through WIFI you can edit color hue, saturation, and brightness and add schedule times (which is buggy and cannot complete the setup). Through GOOGLE assistant you can only edit brightness. There is also a novelty setting to run through hues or blink.
When is the motion notifications going to be fixed? These cameras are useless to me if I don’t get the notifications
Software Update 4/5
I’ve had my Merkury WiFi Camera for a while now. Easy to hook up and use. I can’t remember which software version came out the box but it was awesome. I could talk to my family through the camera if need be. They could hear me clearly.
When the new software update was available and I updated, that’s where the problems came in play. The wonderful “talk through the camera” feature wasn’t working any more. Oh sure, you could hear the sound but it came through distorted and broken up to the point where you couldn’t understand what I was saying. I contacted support and each time they tried to walk me through some troubleshooting that didn’t work. I contacted support again and they said there’s a new update coming in March that should fix the problem. Keep in mind that this has NOT detoured me from purchasing two more cameras. THE CAMERA IS AWESOME for the price. I just hope the new update fixes the talking issue. That’s the only reason they don’t have 5 ⭐️‘s from me.
Request: add widget support 4/5
Request: please add support to the iOS widget so we can control the Geeni appliances easily and faster
Needs more features 4/5
What about an API for developers to programmatically setup the lights?
Finally a good product. Before I purchased the Phillips Hue bulb but it required the hub which was annoying if I wanted to connect it to my Alexa but the Geeni bulb doesn’t require it. SO AMAZING!
By John Thomas Jr
This app need a fix again will not Alert you when there movement from your camera at all 3/5/19 still no response from your company will not be buying anymore of product in the future anymore
Geeni you need to fix notification glitch 1/5
I loved this camera and this app up until 2 days ago when the app stopped notifying me of motion and sound detection. I use this camera as a baby monitor because of its convenience of allowing me to monitor my baby on my phone while at work. And the notification feature was the best because i would get a notification that there was sound or movement and then i would go to the app to check what it was instead of having the app constantly open to monitor my son which if left open it will drain the life out the battery. As you can see I’d love to give the app 5 stars, but I’m giving them a 1 star because without the notification it’s just another camera that doesn’t do anything for me unless I’m staring at it 24/7... PLEASE FIX ASAP... thanks
Issues with notifications 2/5
When I first bought the camera it worked great! It’s been about 9 months since I bout it and It stopped sending me alerts, but it works on other phones. It stoped working about a week ago. It’s frustrating because I’m the owner of the home it’s in and I’m the one that wants the alerts. Also, I contacted customer service about 2 days ago, and I got no fees back yet.
Stopped receiving notifications 2/5
By Thomas(Aka Skillet)
I had this camera for about two weeks now. About three or four days ago this app quit notifying me of movement or sound. The only way I know if there’s been activity is if I go into the history of the camera and check manually. I even put the movement sensitivity on “high” but still receive no notifications. If this problem would be fixed I would definitely give it a five star rating because I was very pleased with the product when I first bought it. But I am starting to rethink my purchase and I’m considering a different brand. What’s the point in having it if it’s not going to notify me of suspicious activity when I am not home?
Notifications Stopped 3/5
This camera has been great for the first week. Now, all of a sudden, the notifications have stopped coming to my phone. A day ago, when logged into the app, I could get screens hots of detected movement. Now I don't even get those. Please respond back on his to fix this issue. For the record, I have confirmed that I'm allowing push notifications to my phone from this app.
It works but it doesn’t 1/5
Of course this means it craps out when you need it
Awesome in all aspects except I wish you could do a lap recording mode. So I could just have my 32 gb recording in a loop, but then also switch the recording setting so if I was away for a period of time it'd record when motion sensor activated or on a timer. This and also wish we could just pay for cloud storage or something like 100 gb and delete ourselves or it automatically starts erasing. Extra revenue for stream for you guys too.
A small issue but great product! 5/5
Been having issues not getting my notifications/alerts when there is movement! My phone is set to get them so not sure what is going on.
Other than that, love camera! Works very well, helps me check up on our place when we aren’t home.
Unreliable product 1/5
Customer service does not get back to you if you have an issue and no one answers their phone. notification alerts just stop working
Omg! It’s awesome!!!! 5/5
I got one light bulb for my house so I can control it from my phone from anywhere in the world. When we travel we can make it feel like someone is home.
Now I got 2 more! For different rooms in the house and outside. And they charge their color!!!!! It is so cute and romantic;)
I love it. And the app works great! Easy to work with
5 stars 5/5
works great. no glitches. i love it.
GET THESE NOT PHILIP HUE 5/5
Philip Hue lights are en extreme rip off these lights work just as good and are just as bright. The app is easy to use as well
This little camera I bought about 6 months ago , I didn’t think at the time I would like it but it works better then some other cameras that I have. I give it a 10
By Sooner shopper
Love the application and conservative and automatic features
OK guys where is my review 4/5
I just want to see movie was actually a good one but OK
IM SO DISAPPOINTED 1/5
If i could give less than 1 star I would. I got one single light bulb from Walmart and haven’t been able to get connected to it for a week! I was so excited to finally get a smart bulb and this just dampened my excitement. It keeps telling me to switch to different modes if one doesn’t connect but NONE OF THEM WORK! It simply just doesn’t get connected. If Im not able to connect this today I’m returning this piece of crap tomorrow😡
Love the design but it has some issues 3/5
I’ve used this app for a while now with the mercury smart LED lightbulb and it’s very difficult to accurately choose colors especially whenever the slider starts to giggle around and glitch out when I slide my finger too slowly. Other than that, the app is fantastic.