GetYourGuide: Tours & Tickets

GetYourGuide: Tours & Tickets

  • Category: Travel
  • Release Date:
  • Current Version: 3.106
  • Adult Rating: 4+
  • Developer: GetYourGuide
  • Compatibility: Android
  • Links: Google Play Store
4.82043
4.82043
15,510 Ratings
$ 0

GetYourGuide: Tours & Tickets App

Love where you’re going Download the ultimate in-destination travel app, and enjoy access to the most popular tours and tickets in locations across the globe. Simply tell us where you’re heading, and we’ll show you the best guided tours, skip-the-line tickets, and must-see attractions your destination has to offer. Join millions of users and choose from thousands of incredible activities, including tours of iconic attractions, family-friendly day trips, and off-the-beaten-path adventures. No matter what type of vacation you’re planning, we’ve got your travel dreams covered. Easily manage your whole trip with an app that’s made for on-the-go travelers: Stress-free planning • Book tickets before and during your trip • Receive mobile tickets instantly • Add activities to your wishlist • Read reviews from real travelers • Stay flexible with easy cancellation In-destination features • Book last-minute tickets • Find the best activities near you • Get real-time activity updates • Receive personalized recommendations Offline availability • Access your mobile ticket • View supplier contact details • Get directions to your activity • See upcoming bookings Tell us how we’re doing Has our hard work paid off? We love hearing from you. Leave us a review if you’re enjoying exploring the world with GetYourGuide. Happy to help Something not quite right with the app? Head over to our Help page for further assistance: www.getyourguide.com/contact

GetYourGuide: Tours & Tickets app screenshots

GetYourGuide: Tours & Tickets app reviews

  • Crooks 1/5

    By Angler 84
    These people are a bunch of crooks, misleading bookings and then refuse to refund you once you realize what you booked wasn’t what you thought it was. Lol just some friendly advise, do NOT book anything through them!
  • Zykanthis shipwreck tour 5/5

    By zykanthos
    I tried to book this on a pic at least five times unsuccessfully. Customer Svc could not help. Went to my phone app and it worked. Very troublesome. Frankly I would have given up had I not wanted so much to do this tout.
  • Louvre 5/5

    By Airman1stClass
    Get the ticket is a click away
  • The booked me for a different day. 1/5

    By justint69nutweiner
    I bought tickets on this app and When I tried to get in they told me it was the wrong day. Waste of money…
  • Unethical THIEVES! 1/5

    By Fergie211991
    BEWARE! Get Your Guide - the company- failed to refund my Money when they sold me an invalid ticket - a ticket to Disneyland Paris that was invalid for the date it was purchased for. Do not trust this company. Try another travel app!
  • Lost $100 1/5

    By Gill physon
    Lame planning and service. Never using again
  • Horrible!!!! 1/5

    By nicky.187
    Do not use this app ever trust me! They are horrible! No customer service skills at all!
  • Technical error with the app 5/5

    By gold gymnast
    Update-After reviewing my claim, GYG realized that I was not at fault, and reimbursed me for the extra charges. Thank you for following through and making me feel like my business with your company is valued. Tried to book a tour 4 times through the app, only to get to the end after I’d entered my credit card information, and was told there was a technical error and to try again later. I was actually charged all 4 times, and the company is refusing to reimburse me, even though it should be obvious that I do not want the same tour 4 times, for the same 4 people, on the same day. And should be obvious when only 1 voucher was redeemed!!! Terrible customer service!!!
  • Not as expected 1/5

    By vxxxJo
    Not a handy or useful tool to purchase a ticket. Untrustworthy.
  • Payment 5/5

    By 145,,
    Payment not appearing for me to pay .
  • Hacked 1/5

    By kelerin
    I used this app over the weekend to purchase tickets for our local riverboat cruise. Later that night and the next few days, my credit card and all of my personal information has been hacked overseas. Beware!!
  • Upper Antelope Canyon 1/5

    By TLP1957
    It has been a nightmare trying to book through this company. I sure hope the tour is a lot better than attempting to deal with this company
  • No cart 1/5

    By you guys auck
    Terrible app …have to check out all your purchase separately … online there’s a cart BUT you can’t get the discount unless you purchase on app. So if I go to the grocery store for milk, eggs and butter…I have to buy the milk and pay. Buy the eggs and pay again , buy the butter AND PAY AGAIN! 3 transactions instead of 1 . Very frustrating.
  • Super easy 5/5

    By Podcastluvr - KRP
    The activities are well documented, easy to book, and the most interesting to pick from.
  • it's the worst 1/5

    By mairag9
    It is the worst application I have ever worked with. They are not reliable people. I bought some tickets and the same thing happened. I talked to the operator and trusted them and it turns out that the day came and it was not the tickets and they did not return or solve the problem after that. That same day I had spoken with an inerator and he had told me that he would return me, the days passed and nothing was done, thank God, I was able to solve it with the people at the attraction, this application is useless and they are not the right people, do not use it.
  • Digital travel agent 5/5

    By FJ Morales
    Great app for finding tours and things to do whenever you’re in a new location.
  • Very Disappointing 1/5

    By sandiegodissapoingment
    We chose the 2 day pass and were unable to use it anywhere the second day because things were not accessible on a Tuesday, the company had no affiliation with the pass (despite what the app said), or the ticket place closed before closing time. Customer service was unwilling to provide a refund for the second day. The app was confusing…save your money and do not get the pass. Use the app to find places to go and avoided the the Go City Pass/Get Your Guide pass. Waste of money!!
  • One Star 1/5

    By JessMung
    I showed up for our morning tour to find I was at the wrong Hard Rock Cafe. Knowing we were not going to make it to the correct one on time, I called the office, and the representative informed me there was nothing she could do. I asked for a refund since it was an honest mistake. - We are staying in Ontario, and there is a Hard Rock Cafe; I thought this was the one to meet. I did not know NY had one too. - until it was too late. I asked the rep. for her supervisor, and she informed me one was unavailable. I asked when I could call back, and she said she didn't know when one would be available for me to talk to. I felt stonewalled and evaded by her. I am very disappointed in this company and how the representative handled my situation. If the tables were turned, I would have refunded the guest and taken note to make it crystal clear to future customers which Hard Rock Cafe to meet at. I will never use this tour company again, nor will I ever refer any of my friends to use you.
  • Discount worked, but charged full price 3/5

    By WBinNJ
    I had a code for 10% off, but when I booked I was charged full price. Bate and switch. Disappointing as this is my first time using this app.
  • Zero stars 1/5

    By passport chaz
    Awful customer service. I will never use this app. again!!
  • Great app 5/5

    By wuemdy pineda
    Customer support is immediately.
  • The app stole money from me 1/5

    By moejoe4
    I tried to book tickets to NASA in Houston for July 22, 730am. I used their app to purchase 3 tickets for $92 and when it was time to pay it read invalid error , can’t process. So I logged out and went thru the process again to purchase 3 tickets and at payment time it read Invalid error. So I logged out an logged back in and went to try a 3rd time and boom, they did process the first 2 sets of attempts I had made even though it had said it didn’t process! So they charged me double amount. I called them immediately and spoke with a representative at 730am. My tickets were for 1pm that same day. They said they would look into . My wife an I called back a few other times and they gave us the run around each time. This all happened on a Friday . I called again today ( Monday ) and they gave me run around some more, they said they would look into it. I received a email on Sunday stating that I wasn’t going to get refunded my $92 that they over charged me. Also the 5 different people I spoke to from costumer service for this app was from India and could barley speak English. They all gave my wife an I the run around. Do not use this app!!!!!
  • Don’t use 1/5

    By SNAGY 67
    We did tried to do three separate tours through this app and they were all bad. The first at the colosseum in Rome, and the English translation was very poor. The second, Duomo in Florence, guide John did not show up with tickets. The third, we went to see statue of David in Florence with audio guide. Had to pay extra for audio. Find a different tour group to use.
  • BUYER BEWARE 1/5

    By 307MDJ
    Do not waste your time w these folks. HORRIBLE HORRIBLE customer service.
  • Great customer service 5/5

    By kacz123
    I originally had a problem and was frustrated with the company. But after working with customer service they were able to help me. Thank you!
  • Desperately trying to book but transaction won’t complete 5/5

    By KathyG58
    Just updated the app. Trying to book multiple adventure days and it lets me select my tour, number of people, days - says there is availability but won’t take my money and complete the transaction help please. UPDATE: My original review was 2 stars, changing it now to 5. Less than a day after posting the review above I received an email with apologies for any inconvenience, offers for help etc - seriously, they couldn’t have been nicer and the problem was quickly resolved. All set now, this and other tours booked. Have used this app in Italy & Poland and have never had any trouble at all.
  • Voucher system not working! 1/5

    By johnelvis2022
    Very frustrating experience. I had to delete my account and reload just to get booking code - then the “validated” code didn’t work.
  • I never signed up for this paid app 1/5

    By cvbhyrd
    Was supposed to be a free guide for Paris as advertised and I was charged $40. I have never used it. Please reimburse me!!!
  • Trash service do not use! 1/5

    By gyg is a fraud
    Horrible service and even ruder people from get your guide one guy pretended he was the supervisor and the next lady pretended the supervisor was on vacation I will never use this service again it was completely horrible and false advertisement they should be ashamed of themselves 🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑🚮🗑
  • Wish I would have discovered this before! 5/5

    By Kimber-Texas
    Using this app to explore excursion ideas & purchase tickets is SO easy! I wish I would have discovered this app before we had a couple of things already on our itinerary! We did the Paris Chocolate Factory Tour & the Opera Garnier Tour & both were wonderful!!!
  • Worthless 1/5

    By Warthog82
    In the digital age, I shouldnt have to go to a visitor center to pick up tickets. Wasted 40 min of my life. The app was worthless.
  • Horrible experience 1/5

    By Disgustedandtaken
    Stay away from this app!!! In my opinion they were the only Pickpocket in Europe that we experienced. Never received our tickets as expected, got nothing for our money. Difficult app to navigate. Customer service that was of no help, only apologized, sending us in many directions to no avail. Explained this to them and they refused to for refund and they refused. Would never consider this company again. Only disappointment of our three week trip.
  • Terrible service 1/5

    By samsuhnadkrwhgc
    Terrible service
  • Great experience 5/5

    By Leah LB.
    Beyond our expectation, easy to navigate
  • Love this apps 5/5

    By Noemidpr
    User friendly!
  • Filters out critical(bad)reviews 2/5

    By Gmguillot
    I have had a mixed bag experiences using this app. Overall, my tours have been good, but lately they haven’t been what’s advertised. I have left both good and bad reviews. My critical reviews are nowhere to be found. This is frustrating for many reasons. I read reviews and use them to decide if the activities are something that is a good fit or not. Three rest stops at shops selling Fake Designer items would have been a “no, thank you” for me, but the only reviews you see are the glowing ones with no mention of that.
  • Whales and Dolphins 5/5

    By O 22
    We had an amazing time and saw lots of Whales and Dolphins.
  • I made a reservation for American Museum of natural history 1/5

    By Unhappy 2134
    I made a reservation for American Museum of natural history in New York. And ended waiting on line over an hour to redeem my actual ticket. Not good at all the service provided by this app 😟
  • Filtering reviews 1/5

    By retro_socks
    This app filters out bad reviews. I left a two star review of a tour I took, but it was never posted. Reviews from days after have been posted, which is highly suspicious. Book at your own risk, I don’t believe the platform is trustworthy. Most, if all places are rated “5 stars”.
  • Kids tickets 3/5

    By scillygirl
    Easy enough app to use but having bought 2 adult tickets and being advised by the app that children did not require a ticket I am now standing in line to get a kids ticket as am unable to enter the museum without one. I tried to “buy” a ticket for headcount but app did not even allow a free purchase which seems like an error.
  • Toma 5/5

    By TomaLove28
    Activities were enjoyable, check in was flawless right from the app - no paper copies needed. Did three different tours. Would definitely use it again!
  • Easy to use 5/5

    By Hg141
    Easy to use, options for many cities! Great way to see what is going on and available in cities you visit.
  • bad app 1/5

    By haks ehxbz
    your app is unusual
  • Tuk Tuk Tour Madrid 5/5

    By el gallo sabio
    This was one outstanding tour into the real Madrid beyond the building facades into the neighborhoods behind the scenes history. My tour was led by Pablo who shared the meaning and significance of Madrid’s neighborhoods. I truly got a deeper glimpse into this huge fascinating city!!! Thank you guys! And I thank GetYourGuide fir turning me on to the Tuk Tuk Eco private tour scene!!!
  • Uggg 2/5

    By CatMomma21
    Can’t find where to see my booking and enter code. This should be obvious. Donut usually review but am very annoyed by this!!!
  • Vacationer 4/5

    By Peterdalmares
    App was easy to use and helpful
  • Horrible Customer Service 1/5

    By cuislaballero
    I had a reservation for a bus tour and snorkeling at the Keys. First of all, GYG did not send us email confirmation for the snorkeling portion. Causing us to be embarrassed at the place in line when they told us our reservation did not EXIST. Absolutely ridiculous. Then we cannot get a refund until they do an “investigation” into the matter when they KNOW they messed up, which could take up to 3 days. Mind you.. this cost $260. 1/5 Stars is generous.
  • Horrible 1/5

    By Sally D.
    Arrived at the O2 roof climb to find my 2 tickets purchased through Get Your Guide were in fact just a ONE person reservation at O2. And the time slot was full up. Ruined my holiday outing and now I’ve got the hassle of trying to get a refund while I’m supposed to be enjoying my holiday.
  • Excelente app! 5/5

    By Linda Vivas
    Me ayudo mucho a la hora de hacer turismo en europa, organizados, responsables y muy puntuales.