Need total 4/5
By INPAX Ronin
You should calculate the estimated cost for staying the full duration. Otherwise, the app is relatively convenient. Gone are the days of running out to the meter to swipe the credit card again or to feed cash and coins.
Can’t add a credit card? 1/5
By pittsburgh parker
Broke my phone and now can’t seem to put my credit card back in after downloading the app again. It remembers a card from last year and won’t let me change it back to the card I was using last week? What is that?
By Pittsburgh Lass
Doesn’t work 90% of time I am parking in downtown Pittsburgh. It doesn’t acknowledge I have an account at all. Very frustrating as downtown is parking nightmare without the parking app the city chose adding problems.
LOVE IT! 5/5
I love the convenience of fast parking checkout, I can tally up at the end of the year for taxes and it alerts me if I need to extend my time! Fabulous!
Still got a ticket 2/5
The app charged my card, sent me notifications so I wouldn’t be late leaving before time expired, and I received a receipt via email. However, I still got a ticket. And when I contested the ticket with the emailed receipt showing I’d paid for parking the ticket was upheld because the lid ended plate number wasn’t entered into the machine on the street. That stinks. I won’t be using the app anymore.
Convenient but glitchy 4/5
Love this app—convenient, lets you extend the time on the “meter”, warns you when time is almost up. However it is glitchy-sometimes doesn’t recognize you or just doesn’t work
Still it’s wonderful when it works
Doesn’t always work 2/5
Usually have to cancel first and sometimes second attempts to register. It loops to add vehicle when it has the vehicle. Frustrating. Especially when in a hurry. Not all that user friendly.
Was reliable, is now annoying. 2/5
This app used to be convenient and easy to use. Once you were set up it was then just a few quick taps to verify you had the right vehicle and amount of time selected and then, bingo, you were ready to go.
But the current app is annoying and hard to use and has abandoned the smooth and easy to use design for some reason. I’d guess they tossed the native iOS app for a “common codebase” kind of thing that saves them from developing multiple version of the app, one native app for iOS and another for that other OS? A really poor decision, this is so slow, klunky, and annoying to use that it is only slightly better than using the parking machine on the street.
I am constantly confused by what is selected or what will happen if I hit a button. Will it park me for 15 minutes or choose the wrong vehicle? I no longer think of the app as reliable, but as some kind of puzzle trap that might blow up on me. Brink back the old design/native iOS app!
The one good addition has been the map with the machine numbers. For some reason the numbers are not very large and you often have to get out of your car to see them clearly. But the map allows me to check the number from inside the car. That helps a lot since I don’t always have to go looking for the machine in the weather and search for the relatively tiny numbers. Really, you’d think the city would print them as large as possible on all four sides!
Needs a lot of work... 1/5
Wish I didn’t have to enter payment source information every time I need to use this app.
Identifying zone numbers 4/5
Are the specific zone numbers written on each meter ? I never know which number I should use bc I am not standing next to the outdoor meter when I try to use the mobile app. Thanks a lot !
Will it or Will it Not? 1/5
Sometimes, the app ‘rests’ in a processing mode and, in the interim, I either have to download to app again, add cars that already exist, or dispute a ticket because of the process. Not happy with it but it is a necessary evil.
Parking in Pittsburgh 1/5
By The thorn in Billy's side
This entire city has been turned into a giant pay to park because mayor pedildo is a communist. Now I have to use this stupid app every time I want to make a 5 minute stop anywhere in the city limits.
Easy and fair pricing 5/5
By Be Happy and Healthy
Very easy to use as an alternative to downtown expensive garage parking.
App no longer stable. 2/5
I am very disappointed with this App. Very difficult to edit credit card information and update. I mostly just use cash or a card at the machine. It made me use PayPal to park the last time I used it. Terrible!
Always trouble logging in!!!! 1/5
This app is the worst. I always have a hard time logging in for no clear reason.
Allow Apple Pay 3/5
Should allow Apple Pay. Why make me input a cc when I’m just trying to park. Makes using the machine the easier option.
The app and system it’s self is a joke nice got multiple tickets that I’ve had to dispute due to the system crashing or the app saying I was paid and didn’t register me.
Also it has no way to stop your parking session and save any remainder of the charge which is by the very definition theft of service. When presented PGH Parking and the app both deny any wrong doing in this. And refuse to acknowledge the issue.
Excellent APP 5/5
Excellent application with minimal to no flaws. Very convenient and easy to use.
This app is great 5/5
This app just made the parking game SO much easier. I haven’t used an easier app yet. I recommend using this to anyone that travels a lot. To be able to park and pay for it sitting in the car is AwEsOmE!! Doesn’t get much easier than this!!
Jimmy Shales 5/5
By jimmy shales
So easy so convenient
Missing Info on Printout 1/5
If you pay in person with a meter and request a receipt it does not print the meter 4 digit identifier.
App randomly resets and erases info 2/5
This app is garbage. It randomly signs you out and erases your card information, thus forcing you to manually enter your info all over again, repeatedly. Completely defeats the purpose of “saving” you time.
Unethical scammers 1/5
By P.Oed in PGH
I went with a friend in her car and parked using this app. I put in her plate but the app processed it under my plate which we didn’t find out until she got a ticket. I called to explain and ask if I could dispute the ticket and the lady said “yeah the app does that and switches it back to the app owners plate but they won’t dismiss it”. This is a known issue yet they are still taking people’s money both for the parking then again for a ticket! Pretty unethical if u ask me!
Payment method 3/5
Payment method does not work properly.
Great convenience to engage parking transaction from phone app! 5/5
It was raining the day I decided to use Gomobile Pgh. So easy to use in the car before heading out into the rain. Thank you !
Great when is raining 5/5
When it’s pouring rain, it’s a great thing. Wish they’d take American Express though.
Love pgh Parking app 5/5
No more struggling to get money or credit cards into meter! App shows time lapse and time left on meter and able to renew time. Shows history of parking and fav. Spots. Cant live without it!
New version of app is terrible! 1/5
By Ms. Sage
I loved the old version because it was so easy! This version makes me pick a payment method every time, and only allows me to use one of the three choices, despite having entered info for all of them when I set it up. It only allows me to use Masterpass, which makes me set up a new password every time, which is beyond frustrating. Nothing about this update makes this app better.
Constant issues 1/5
Very frustrating when you try to use and it does not work.
Or when it randomly resets and you can not remember your password.
I feel that there is just always issues!
New updates not as easy or sustainer friendly as the original. Also it often says no parking near you which is not true... frustrating
Doesn't work without wifi 1/5
By Real smile
I used to live the app. It was so convenient but now it only works with a wifi connection. It's such hustle because it's not always available.
Best way possible to park in Pittsburgh!! Convenient and you spend only the money needed to park
Start time unknown 3/5
It will be great to know each zone’s start/end time for charged parking in the app.
Best to worst 1/5
Was consistently excellent, now consistently awful.... now deleted. No matter how many attempts, won’t save payment and won’t work
These people won’t upgrade the app! 3/5
This app has needed some work but they don’t seem to want to make this work well. In my case, I am always in Pittsburgh, but rather than have my city come up as a default, each time I have to select the city, and the list of cities is getting longer. Simple programming but they are too lazy to make this easier to use!!!
What a pain to use 1/5
Simply a pain to use. My stored credit cards no longer work, so I tried to add a new one, it wouldn’t let me. It doesn’t even allow me to enter a credit card directly. I was forced to open a paypal account and enter my credit card into that just to pay a meter. Took me 15 minutes just to plug a meter.
No other option 1/5
This app has frequent problems. From random log-outs, not displaying current parking times, not communicating with the actual parking zones, the list goes on. If there were a different app that could handle the same task, I would choose that without thinking twice.
By BOS YORKIES
Really disappointing. Half of the time it doesn’t work and it won’t connect. You have to go through three different screens in order to confirm your payment even though it is saved. Half the time I just use the meters. Very unreliable.
I GOT A TICKET THANKS TO THIS NEW APP 1/5
This app update literally DOES NOT WORK and I got a ticket because it didn’t actually process when I needed it to. It just circles and circles and won’t accept any information. I now know that this app is UNRELIABLE and I am now out $30. this is a true shame.
Pittsburgh Parking Mobile App 5/5
Outstanding. Safer than getting out of your vehicle and using your credit card in open public. This was convenient snd simple to use. Great stuff Pittsburgh! Well done.
By Naomi Aharon
Gone downhill 1/5
By Raven T
This app used to be great, it’s now totally useless. The only payment actually accepted is Masterpass, it says you can still use Visa or PayPal but it’s actually not an option when you go to pay. 1 year ago or so I loved this app, couldn’t live without. Now absolute garbage.
Broken app 1/5
This was great while it worked but it stopped working and now demands input of payment method each time I try to park. I’ve written the company and had no response. I’ve deleted and redown-loaded the app and come to the same dead end. I’ve delete and re-input my credit cards. Still the demand to add payment method each time I park. Wish they would fix the app and respond to requests.
What a shame!
No Pre payment 3/5
Basically app works good, but if you use it over night? Like I do when I pay for permit parking in south side and still cannot park anywhere in my zone but the paid parts? Then I’ll use this but the timer will start as soon as you pay not at 8 am when paid parking starts. So I end up over paying. PLEASE FIX THIS
Needs some work. 2/5
Had to pick a nearby zone bc the meeter closest to my car did not appear in this app.
Overcharged. Customer Service Is Horrible 1/5
Twice I have been overcharged due to bugs in the app. The first time, every payment method I had on the app was charged for the same parking session. The second time, I went to extend my session and was charged for the full length of the session instead of just the extension. I had to extend again and the same thing happened.
Both times, I submitted a ticket on their website. For the first incident, they closed the ticket without contacting me. I reopened the ticket and continued to wait. I filed disputes with my bank and credit card to get refunds after about a week without a response. Finally, SIX WEEKS after I submitted the ticket, they replied and thought that I wanted to cancel my entire parking account. Ridiculous. I’m in the middle of the second instance and they already closed my ticket with no refund and no response.
Predatory App 2/5
While this app is convenient, there are several flaws. Here are a few:
1) There is no stop button in case of errors. If you hit the park button and immediately realize you hit the button too soon, you are screwed and your money is gone. No refunds.
2) There is no way to switch cars if you have multiple cars listed and forget to change the car. This is doubly bad because the app automatically makes any new car added the default car. So if you forget to change the car, now you have to pay again for the correct vehicle.
3) You cannot make any changes while a parking session in open. This is a problem because when you park under the wrong vehicle, that the app made the default vehicle on its own, you should be able to go in immediately and change the default vehicle to avoid the same problem again later... but you can’t. You are stuck until the parking session is over. Even then, sometimes it doesn’t let you make corrections because it still has your car in an open session, despite the session being over.
Be very careful with this app... it’s all about taking your money.
Don’t update 1/5
Wasn’t broken - now it’s worse
Was great, now horrible 1/5
The updated app doesn’t work. Extremely slow, doesn’t recognize numbers, requests new payment information each time- after fighting with this app for 15 minutes on several occasions I have resorted to using my credit card in the parking kiosks. Shame- before it was perfect.