Sellers flake 3/5
If you actually get your sneakers it’s a decent experience. The problem is that there aren’t enough mechanisms in place to prevent sellers from cancelling your sale if they see they can make an extra buck. So if you actually find a good price on hyped pair, there’s a good chance you’ll never see them.
No Customer🚮Service ((WARNING)) 1/5
By Royal Ro
are you gonna run a business like this without a phone line ,emails take forever(if your lucky to get a response from them) I order a $385(Ts4s) pair of shoes from them everything was going good until they authenticated them and shipped with Fedex, they gave me a tracking number it’s been 6 days days every since I got that tracking number and my package is still in Culver City Ca! With no update or nothing I’ve tried to email goat over and over again and guess what If you get a response it’s we will get back to you in a few which they gave me and never do BS!!!! I’ve gotta shoes from them in the pass but never again they make too much money and handle a lot of expensive stuff how isn’t there a phone line get employees for it ASAP its ridiculous.
Kind of a big deal 3/5
By The Qatari hacker
Im from qatar a small country and all im really asking for is to add my country qatar in the middle east because i really love sneakers and im trying to get more so please im not asking for much just add my country
Poor Customer Service 1/5
By Pablo Carti
This company is totally ripping the shoe community off from inflation to slow response time they have. If you have a problem with your shoes it takes up to 3 days just for someone to reply to you. Then if you try to return a pair of shoes they will only try to give you part of the refund in CREDIT!!! Like who wants to spend money with a company who doesn’t even do cash refunds.
Ordered yeezy’s. Come in 9 days and we’re exactly as described. Will be buying all my kicks on here.
GOAT sends fakes! 1/5
I ordered a new pair of Jordan 4s and received one real shoe and one fake. Customer service does not respond to my emails which included pictures of the obvious fake. Shady, scam company.
got a question 3/5
By Moreno jr
Do they sell fake shoes???
Easy to navigate 4/5
App is easy to use. Customer service is a little iffy. Checkout is awesome.
Don’t bother 1/5
I wouldn’t bother unless you want some dirty shoes. I recently ordered the 14 last shots and they came in dirty and dusty it didn’t appear to be worn but I was concerned if it was this years version and not 2011 I sent them a message and they ask me to send a pic of the dirt when of course I wiped it off by myself it even had some grass I am going to pick up a new pair and compare them and if they are off I will get legal action because that’s bull on their part whack shoe site I’m going to try StockX. Customer service is terrible as expected because they were acquired by the notorious Flight Club NY who is known for the worst service. I do like that authentication is backed by Flight Club that’s it. But it’s a decent place to find older models of shoes that you may want
Worst shoe purchase in the last decade 1/5
By This gane is wack
Ordered these for my birthday and they took 3 weeks to be shipped. I had no time to go to the launch for the shoes which were originally $120 less than what I paid for them on the “GOAT” app. I should have just went to another distributor because you don’t deliver someone’s kicks a month after they drop when the manufacturer and designer of the shoe is in the same state as me. But for some reason the pair they sent came out of New Jersey. After emailing me prior to their excuse filled message they could have overnighted me the pair but instead sent it ground UPS. From today on I’m telling everyone not to use the “GOAT” app.
App look 4/5
By Heads-up Information
Would’ve given a 5 Star but the new look for the app is trash. Change it all back to when it first started!! Soooo much better!!
Overall satisfied 4/5
This was the first time using this app to order a pair of yeezys 500 super moon yellow I got my order a week later after the order was placed overall they service is great I emailed them about how long the process takes they replied same day with all the information just didn’t like how they so quick to charge before the seller sends them to goat to be authenticated but didn’t wait that long or have any problems show in great condition brand new and box was fine thanks good experience so I will continue to use this app
Greatest of all time 5/5
By j's on my feet u know it
The goat app is literally the greatest of all time I’ve ordered and have a few pairs from there and I’m happy to say they get them to me just as they said or better
Less than 1 star 1/5
I bought a pair of red suede Jordan’s and they were said to be in mint condition. I overpaid thinking I didn’t care because they were mint...THEY OBVIOUSLY WERE NOT IN EVEN CLOSE TO GOOD CONDITION. The laces had rubbed the tops so bad that the suede had fallen off...and yet they said it passed their review. I am so angry right now because not only can’t I return them, but I would loose at least half of what I paid if I wanted to resell. This app is great, but the way they do business is shady and unacceptable. I would NOT recommend ever shopping with goat unless you don’t want what you paid for.
Best Place To Purchase Shoes Hands Down!! 5/5
I have purchased multiple pairs of shoes from this app, and I have NEVER been disappointed!! Can't believe something like this even exists! :)
These people consigned my shoes and it has not sold since 1/5
I put my shoes up on their app and the shoe promptly sold for 80$ - which I was reselling ONLY because they were too big for me and the seller on eBay didn’t accept return. After the shoe did not pass their “inspection” (even though they were brand spanking new) they gave me the option to ship them back to me at a fee or consign them. I asked to have the shoes shipped back to me at their cost because the shoe in fact was new and I had no reason to be paying extra to have my property returned to me. They automatically consigned them after the dispute was not solved. It has not sold since.
Essentially, GOAT is holding my property hostage and not selling it. These people are a scam. A complete scam.
GOAT, give me my shoes back and I’ll remove this unsightly review. I don’t even care to sell them anymore. I just want what Belinda to me RETURNED to me.
Cash out 1/5
By King jeff 300
Every time I hit the cash out method the app bugs out and I have to reload the app can’t get my money to my bank account says it’s transferring in 2-3 business days but it hasn’t yet it’s been 4 days.
Very bad customer service!!! 1/5
By Robbin Ad
Get a new team seriously GOAT, the most awful customer service, Thomas get rid of him!
Customer service is sking terrible 1/5
They never answer your question
Worst customer service. I am a seller and buyer and I do not think I will use this app Again.
Awesome !! 5/5
I just ordered my third pair of Jordan’s and so far they’re as real and come as they say they are. Even show of the shoe box is missing a lid . You can’t find the Jordan’s in stores so this is the best app for finding your favorite pair or pairs .
No go 2/5
All they will do is authentication.
They wont care if the photos of item matches how it is in reality or not.
I wanted to return the item but they wont let me because i purchased the item used.
By know im mad
Ok so I got logged out my goat account and it won’t let me log back in
Recent buyer 5/5
I want to thank the Goat App for my recent purchase, I bought my Lebron 11’s “ Gumbo “ for a good price brand new Condition. Sneaker & box were in perfect condition & shipping was pretty fast! Thanks again Goat. I’ll buy again soon 💯🤙🏼
Lap from Washington Height$$$$ NYC
Don’t trust it 1/5
I bought a pair of Jordan’s for $115 I think, they charged my credit card the right amount. then, soon after, charged my credit card hundreds of dollars on other things too. I made no other purchase than the pair of Jordan’s that day.
By Hammy 121222212121
I keep trying to put my information so I can buy some Jordan’s but every time the app crashes right when I click to Finish my info
Everything is awful 2/5
By Kano Herrera
I tried buying a pair of aqua 8’s and the seller canceled then they said they would refund the money in “goat credits” and I never got it and I put in my email but it doesn’t go to my email , I don’t get anything in my email
They cancelled my order three times. Tried dealing with their email customer service which was terrible. You’re better off doing business with some local shop than dealing with these guys and getting ripped off money or time.
My friend licks shoes now he licks his
Phone. His mom divorced him now he licks random girls feet when they are sleep in hotel rooms
He needs help stop it game
Execute order 66
App is trash. Prices don’t update. Scrolling through sneakers is see the same sneakers even when I’m search for say a Jordan 4.
Too many fees 1/5
They charge you for everything. When I sold my used shoes they charged me 9.5% plus $5 and when you cash out your earnings they charge another 2.4%.
Used to be better 1/5
I’ve been selling on goat for 2 years. It used to be a flawless transaction. Over the past year it has been getting worse and worse. I’m sending shoes brand new with no shoe or box defects. Yet somehow in demand shoes keep arriving at the facility with ripped boxes and goat marking brand new shoes as used just diminishing value forcing me into offering big discount to not have them co-signed. Then they charge you $25.00 to send them back to you. Ive reaches out many times and there customer service is just extremely unhelpful. I’m bummed out. I used to love this platform and I think i have to find a new avenue.
I can’t cash out 2/5
The app crashes every time I try to cash out??
I give it a zero 1/5
I don’t usually write reviews. I’m just doing this so you won’t get scam. Bought a shoes that said good condition. When I got it, it was dirty, worn off and wrong size. All they did was offered me $50 credit.
Thumbs down 1/5
App will not let me purchase anything. Great for seeing releases, but I want to buy shoes, and the app never goes through with it. StockX on the other hand is a great app
Slow Shipping 2/5
When you pay hundreds of dollars for a pair of sneakers the least Goat could do is ship them quickly. My last order (and my last ever) I’m still waiting on because they let them sit in the warehouse several days.
Don’t Trust Them 1/5
Have bad experience with them, I sent them my sneakers and now they don’t want to return to me!! They support is trash and definitely don’t trust them!!
App works well but there are a few things I’d fix/change. 4/5
For example there is no recent search history. That’s really it. It’s very annoying. Please change this.
GOAT credit for another botched sale UNUSABLE 1/5
I ordered a pair of Vapormax, notes that the box was damaged...but deal, I’m going to wear the shoes, not the box. When the authenticated the pair, it was noted that they were not the advertised size. So I was offered a full refund to my acct within 2-3 days or GOAT credit, to be used immediately. Well I was just going to order another pair of shoes right away for $10 more, so requested credit. WELL, there’s no way to pay on my phone with the credit. I emailed customer service...here I wait...and wait...and wait.
Dishonest Company 1/5
I sold a pair of shoes on this App. I followed all of the instructions to the letter. I shipped the shoes to them the next day. I handed the package to the local UPS driver. The package was shipped on Thursday, UPS Ground, which is a label issued by GOAT. The package moved from Miami to NJ. From Thursday to Monday. However, UPS never scanned the package until Monday in NJ. The shoes did not arrive late. But, because GOAT issued a label on Wed. At 5:46pm, and the seller is supposed to ship within 3 business days, my order was cancelled. GOAT customer service assumed as opposed to actually looking at the details, that I did not ship on time. It is logistically impossible for a ground package shipped with UPS to arrive from Miami to NJ in one day, impossible. However, it’s not the end of the story. Because I had a perfect rating of “90”, my score dropped to an 80. What this means is that instead of paying GOAT a 9.5% commission, it goes up to 15%! Now they have my shoes and my choices are let them keep the shoes on consignment and pay them that extra commission, or pay $20 for return shipping to get my shoes back! They actually held my shoes hostage. I wrote numerous emails to customer service in California with only robotic responses. There is no phone number to call. It felt like a total scam. I ended up having to pay the $20 to get my shoes back. I was totally hustled by this app. I have read about cases just like mine. BEWARE. I prefer Ebay than this GOAT #crap.
Decent App 👌👟 4/5
Recently purchased a pair of new Air Force SF’s, was able to track the order fairly accurately directly on the app. Small scuff/fraying on the seam/eyelet but other than that received them fine still in box. Would recommend this app to anyone looking for shoes that cannot be found in stores 👍🐐
I was supposed to get my shoes for Christmas but a few days later it never came and been like a year before they came so I never got my shoes
GOAT IS TOO HIGH!!! 1/5
GOAT IS WAYYYY TO HIGH, stockx is the place to shop if you want to save money. Goat won’t last very long. Lol
Shoe quality amazing - Timing not so much 4/5
By The Ananymous writer
This app makes shoe shopping easy, but the wait is just not ok. I bought a pair of NmD’s but waited nearly two weeks for them to arrive.
Don’t used this app 1/5
Don’t order your shoes here super terrible service.they will promise u that your shoes will arrive in less then 5 days but I’m reality they will take half a month, if not more n in my experience they lost my shoes for days; with knowing where they were with no tracking system it apparently when down what a joke.i collet shoes n brought many off didn’t website n other platforms n this is definitely the worst one ever!!!!!
By Jon marcano
Waiting a couple days thinking my shoes were on route to me but come to find out the seller didn’t even have them in stock so they canceled my order about a week later. Not reliable at all.
What does no lid mean? 5/5
I saw some cheaper sneakers but it said no LID can someone tell me what does that mean
Good app 4/5
Vans are not skate shoes idk why there in that section there horrible for skating