By C Pritch
Ordering was great and not painful at all!!
Really 4.5 stars 5/5
By Maury Rose
The GOAT, to me has been more reliable than any other resell app. StockX played me and had me waiting for over a month (I’m deadas) for a pair of kids Jordan’s for my lil brother (in which I cancelled because they didn’t even start the verification process sheesh).
The GOAT has a much quicker verification process. They will give you a discount for the box being raggedy if labeled as other etc. The only problem I had was when I tried to get my man some kicks (Jordans but in women’s sizing) and I purchased, waited a day or two and they said they were refunding me my money in full. I was confused like what the heck? Why? They claimed the seller’s sneakers didn’t pass authentication AND they couldn’t find a replacement in preferred size ): but when I went with my second option I checked back on those same Jordan’s and his size was still showing as in stock (about a week later). So I feel they could be a little more up to date for purchasers like myself. If you don’t have something please don’t have it as available it’s just such a let down. Other than that I have zero complaints and would recommend. :)
Bad Return Policy - Customer Service Doesn’t Read your Email 1/5
By hg orwell austen jane
I purchased shoes through GOAT and they did not fit. When I returned the shoes, they wouldn’t give me a refund, they force you to consign the shoes through them and take 10% cut. I just wanted a refund to buy shoes that are my size. Also, customer service is so hard to work with because they only skim your emails and give generic responses unrelated to what you are asking.
They charge you to sell your own shoes OK but that’s understandable so they can make money but after that wire they charge you to cash out on your own money you made if you were guaranteed for selling issue they charge you for cashing out with they may charge you 2.9 more percent on top of the 9.5% ATL well while selling your shoes
i love this app for shoes but iv tried twice to get shoes from here and there’s been a problem with both orders and i haven’t received the shoes. hopefully this time it works. :(
Horrible Customer Support 1/5
By S Dior
Dont even reply to me and i purchased my shoes over two weeks ago. Has been in verification process for the last two weeks. Spending about 700 USD on shoes the wait should not be this ridiculous and I at least expect a reply from the customer support. Never purchasing on here again.
Every time I purchase I pair of sneakers at a good low price they always refund me saying either the shoe has been lost, fake item, last time they didn’t even respond me at all after a month of me waiting.
Make Another ‘Offer’ Option, Please 4/5
Y’all should allow offers on items with a ‘Damaged Box’. Or place it as it’s own column/section.... ‘New with Damaged Box’. That could work. Another suggestion is have the ‘Offer’ option appear similarly to your ‘Vintage/ID sneakers’. I just think sellers and buyers should have the ability to make an offer on an item with a damaged box. As it currently stands, you cannot.
NEVER AGAIN !! 1/5
Why is there a transfer fee for the earnings when other reselling apps doesn’t. The commission fee is alrdy taking away the resellers profit and there is another 2.9% transfer fee. Not seling any in this app again!!!
Much better than Stock X in my opinion. I have been using GOAT for years now. Always a pleasure!
Phone number 1/5
Every time I cash out ,I need phone number,I like use email. Commission charge is expensive
Thanks I really wanted theses
Cash out method 4/5
By oogaa booga
We need direct deposit to debit/ credit cards, no fees
Great app, Great store 5/5
I was skeptical about this site at first! My daughter had made 2 purchases so I decided to give them a try! I’m hooked now! I love this app!
Goat is the top best shoe at on the market hands down shoes came fast when used faster shipping came nice and on time
By bfyñ. stulvx
The shoes are really overpriced like who would buy shoes that cost over $14,000? And they’re not even cute
Shoes are great and cheaper but the delivery time and whole verification process is slow , should offer the option of overnight shipping or 2-3 day shipping , overall great app !!!!
Support is terrible 1/5
I've been waiting 3-4 weeks to resolve my case. I don't think it takes that long to review some pictures. Also, good condition box means crushed box by the way.
Great sneaker app 5/5
Excellent user experience 5/5
I’ve been using Goat App for about a year. Very easy to search products, bid on listings, and sell items. Easy quick and convenient is how I like to live. Goat offers that!
Used to be... 1/5
Goat used to be the greatest! Ever since the pandemic nobody has gotten any shoes. I spent over 1k on 2 pair of sneakers that I ordered months ago and I just got them yesterday. They don’t return emails. And they’re shipping your shoes from outside of the US. Shop at StockX. Way better customer service and you get what you order in a timely matter.
Terrible communication. No one to talk to. Nobody to result situations just automatic replies messages.
Terrible service 1/5
I’ve been waiting more than 20 days for my order. They have been in the company’s hands for 10 of those days. They can’t even tell me when my order will possibly be shipped. They won’t return my money for the shoes. The customer service team takes 2 days to respond to messages. I will never shop with them again
Great to sell 5/5
I love selling on this platform better than any other because it has low percentage fees and It gives you an option to keep the money you made from your shoes in your goat credit to buy another pair instead of cashing out!
By leo nelson
Thank you’ll for letting me use your platform to sell my shoes
Little pay back 1/5
They take a nice chunk of your money. For selling that another to transfer to your bank. I only made a $14 profit.
By Zakariya H
Goat USA. Very reliable source to buy from
By Per Ankh
Goat is a great app and always has what I need.
Great place lately they canceled my order two times when I sent my bank statement .My bank statements didn’t show the #s they needed it’s unnecessary now I want have my fiancé sneakers until late it’s sad and needs to be fix .
Better than their competitor by far 5/5
I have never had a problem with GOAT.
Love it 5/5
The best 5/5
By Johnny V 5150
The best hands down
Good so far 4/5
I haven’t had issues like I’ve been seeing with ppl not getting their shoes hopefully I won’t have that problem
Stole my moneyyy 2/5
I bought a pair of shoes that said the order was canceled but my money was never refunded it was supposedly said i got it in goat credit but i tried to purchase another pair of shoes that were below the amount i had already spent and it said i had no credit. Be careful they be scamming
No shoes or refund 1/5
Ordered a pair of shoes December 17, 2019. It’s now July 3 2020. Still haven’t received the shoes or a refund. GOAT does not track your shoes and when you don’t receive them you will be treated as if you are lying about getting them.
Don’t use this app or their services unless you wanna go through what I’m experiencing now. I expect GOAT to make sure the shoes they supposedly send to me arrive but they do not. They take your money and won’t give it back .
By grear place
A lot faster than Stockx thanks goat
Everytime I go to buy a pair of shoes it says my zip code is wrong even though it is correct.
By Joes feedback
Great prices easy shopping reliable
Ripped off 1/5
Their customer service is terrible as they sent me a damaged box and the wrong size when I paid extra to receive a good quality box. Because the shoes were the incorrect size, I attempted a return which was quickly denied because the box was damaged. This is a rip off as I paid for higher quality intentionally only to not be able to return the shoes due to the poor quality box.
Horrible Experience 1/5
I ordered the Yeezy Boost 350 V2 Beluga on May 22nd. They were shipped out June 8th. They were in transit since that day. It is now June 27th & I have not gotten a helpful response from a GOAT team member. It’s always computer generated emails that I have received. They emailed me on June 15th that my ticket had been escalated to a team member that could help me resolve my issue & to wait 5 business days for a response considering the world pandemic. It has been 9 business days & I have not received an update on my order. I understand the situation we are in with this pandemic but I have not had a problem with any other order I have placed. I did report a claim with UPS for a lost package & they told me to contact the sender (GOAT) for information updates about the investigation they are doing. I reported my package as missing on June 18th. I have emailed GOAT twice already for an update & I have not gotten a helpful response. Packages that have not been received or arrived to their destination should be top priority. I bought the shoes when they were being sold for a lesser amount. The price for the shoes have gone up since the day I purchased them on this app. It would be unfair if I had to purchase them for a greater amount than I had originally bought them for. I want a replacement. It is ridiculous how much of a hassle this has been. The goat team has not responded to my emails with helpful information regarding my issue. I hope no one has to experience what I have experienced.
As of July 2nd 2020
I contacted UPS on 06/30 & asked them on a update for the claim I made & the investigation that they were doing. I got informed that GOAT never even shipped out my order! UPS did NOT receive the package to be shipped out to me so not only is GOAT so unprofessional but they are also liars! I still have NOT gotten a response from them regarding my refund !
RIDICULOUS RETURN POLICY 1/5
By .... ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Be warned even if you pay with your debit card for a brand new pair of shoes they will only return your money as goat credits!!!
By garbage 34566
Why take so much out on transfer credits if it’s my money. Why can’t I lower the commission rate like I can on StockX?
Remove changing price by $1 increments 1/5
Remove changing price by $1 increments
Like Not Love 3/5
By Tad Stephens
Way better than StockX, but fees are still high.
Don’t purchase shoes from here 1/5
This organization is petty. These goofballs sent me a pair of defected shoes and say their “authenticators” day it’s okay in doing so. Their return policy is an absolute joke. I had previously purchased many shoes from this app and this is the last time I will be doing so. Shame on you. Your authenticators must be some 13 year old boys and girls.
Habit Helper 😂🤣 5/5
GOAT has been an amazing experience. My 26
year old introduced me to GOAT to show me shoes for himself, but I’ve become addicted 😍 to Vapormax ❤️. Shipping is quick and I can find old and new. Thanks
Always on top 5/5
By Public al
Always got the heat
Worst customer service!!! 1/5
Selling expensive kicks with cheap customer sevice..🤬 lame
Bought a pair pf yeezy, tried out at home, sent back to change the size, now it’s been 3 weeks I didn’t get neither money back nor the right size shoes i need...