Terrible interface 1/5
When this app works, it only works on certain devices. This app is not available for Kindle Fires.
Second, it is not user friendly; ie. filters, loading movies, navigating movies.
I’m not sure how they earned a contract with the airlines but if an airline has any interest in the quality of service, they need to tell them to improve their app or scrap the contract with GoGo for a better platform.
Glitchy and crappy 2/5
By pachaso 😘
Won’t even work! This app does not work for me. Takes forever to load and then it doesn’t even work!
It’s a scam 1/5
Just go to movies
This app fortnite
Worked Fine with Delta on IPad 4/5
Followed instructions on Delta Regional Flight where the inflight entertainment system is not installed. Worked fine but setup was a bit tricky. Had to reboot IPad twice to get everything to connect.
IPad is a 2017 model with 128GB of memory. So had latest operating IOS installed and a faster chip.
Way Better Than What Most Say 4/5
I honestly don’t get why this has such bad reviews, cause it’s worked flawlessly for me on Delta every time. My only complaint with it is that you can’t fill the screen on the iPhone X, XS, XR, etc. I’m not going to complain about it much since the entertainment on the flight is free, but this could be added in a future update.
Do you feel lucky today? 1/5
By Kauai Doc
The application is like going to Vegas. Works periodically, but usually you will spend 30 minutes of stressful time trying to catch an inflight movie while cruising across the planet. Why can’t they get it right? Is there a better way of catching a movie 8 miles high? It’s not like someone on earth is going to see the movie from the plane anyway!
Waiting.. and waiting.... and waiting.... 1/5
..... still waiting.
It would not let me access that app even though I have downloaded it and I put in my email and it still will not let me access the app terrible do not Use this app
1 Star is generous 1/5
App did not work at all. Spent the whole flight trying to download but kept on freezing.
Terrible app 1/5
A multi-million dollar company use a crap app. Like this.
Can’t get it to work on AA flight 1/5
Works when it wants to. I’m done.
By Slainthe mhath
Difficult to make this app run on an iPhone (6s in this case). Unclear instructions on how to initiate (lag through browser doesn’t help) and it’s unclear when the airplane WiFi has actually connected. WiFi / app dropped out frequently. Once running app was smooth for a while. Was able to watch about an hour of a movie; longest uninterrupted stretch was about 40minutes. After about 1 hour of a 2 hour movie the app wouldn’t reconnect at all. Something of a movie watchers teaser because now I need to buy the movie to see the closing half...
Unfortunately the situation (lack of reliability) created by the app seems to be designed to claw a few more $ out of your pocket by encouraging users to cave in and rent the airline movie player. Better off downloading movie content onto your device prior to the flight and avoid paying unnecessary movie player rental fees. Overall, don’t bother with this app until it is substantially improved.
Pure garbage 1/5
Crashed on flight and watched “loading “ screen jam up for over 10 minutes. Had preloaded less than 6 months ago for a flight to Munich and unrealistically expected it to work by just tapping my app. Haha. Also agree with other reviews...movie selection is not the same. You can watch Risky Business and Breakfast Club all over again, and it runs about like dial up for that real nostalgia effect. Not worth a one star rating.
This is junk 1/5
Shame on American to make use of this mediocre player. It is loaded with defects
It’s garbage 1/5
This app is trash
Viruses get better reviews
It’s a good app if you know how to use it 😎
Worked fine on my IPhone 7
Southwest is better 1/5
Better service, better films, definitely better flight attendants
By G man 123
A total garbage app. Delta should have it within their own app like United does.
Doesn’t Work 1/5
Have to keep restarting it. Movies keep freezing in the middle. Hard to fast forward or rewind. Alaska uses this app and might as well not offer in flight entertainment.
Gogo app is terrible 1/5
Need a 4 hour flight to use this. The first 1.5 hours for the app to download, 30 minutes for the movie to stream and 1.5 hours to watch the movie, that leaves you 30 minutes to go to the bathroom and realize that your bowel movement was the most enjoyable part of your flight home.
THIS APP DOES NOT WORK!!!! 1/5
By Jack Chalfant
Total Frustion! 1/5
Don't bother, every time I try to use this on my iPad it goes nowhere, slow and passwords don't work. Yes it works on my iPhone X but I have no headphones nor a stand for it and it and it won't show horizontal. Works on Mac too but who can eat on a plane and hold a computer.
It was amazing worked perfectly
By i like chewbacca in star wars
Very very slow
Didn’t work at all, it might be due to the airline(starts with an A and ends with an A) I was flying in, because my other flights worked great, but this one did not. This flight had the nice seats and tv monitor were you can watch a movie or show, but oh wait! You need headphones, not Bluetooth headphones but you are able to buy some headphones with a jack from us $$. Sounds like a sneaky way to make some extra $$. Well good thing I downloaded the app before I lost service. That way I can watch it here on this app....oh by the way there is a chance it might not work due to the amount of passenger using the network......what....ummm...okay well awesome good to know....
Thank you, for letting me know ahead of time
This app is pretty crrrraaaaapppppp 2 1/5
By Everton not Evertin
I hate it
Alaska Air is horrible 1/5
I fell asleep before it downloaded
Nogo Inflight 1/5
If you actually enjoy watching movies, this app can’t help you. If you prefer choosing a movie, hitting play, then getting error messages over and over, THIS IS THE APP FOR YOU!!
Catch 22 1/5
Gogo requires this app to stream movies.
But they throttle your connection so bad that you can’t download the app.
Too slow and why alaskan app doesnt work? 1/5
Could not download the app in flight and Alaskan app doesnt work anymore and it was not informed.
The WiFi was so slow, watching anything on it was impossible.
wont work on iphone XS Max 1/5
This app whenever i played the video it always says video unavailable. Garbage app.
Stop stop 1/5
By he who can see
What was the point of this app. It APPears was not APPlicable to me whatsoever. Useless, I wanted the inflight WiFi, that did NOT happen. I’m completely dissAPPointed.
Total Sh*t 1/5
Took me half the flight to download the stupid app. Thanks.
GoGo need update 2019
App is trash 1/5
Everytime I open the app it always says something about a sample video. After I watch the sample video I can’t do anything else so it just keeps me on that screen so I’m not able to watch movies.
Love it!! 5/5
Love flying Alaska!! Best app ever!
Never had a problem!!
Kept dropping me 1/5
Just flew alaska airlines from Anchorage to Hawaii. Watched part of a movie, then it just kept connecting then dropping me continually. Never made a good connection again. 90 percent of the people had no trouble.
Fast easy 5/5
No problem on Ak Airlines
By guag mcneel
It’s amazing all the movies you would want to watch
Who the hell fly’s Alaska? 5/5
My next question? Why?
This app works fine
Didn’t work 1/5
Downloaded and it just kept loading. The WiFi is so slow it was impossible to troubleshoot. You’re better off just downloading stuff from Netflix while you’re at the airport.
By Caddy ELR
Unable to connect
Would give zero stars if possible 1/5
Stuck on the opening screen. Tells me I have to enable my WiFi. My WiFi is enabled and was never turned off. Solid garbage app