Stop stop 1/5
By he who can see
What was the point of this app. It APPears was not APPlicable to me whatsoever. Useless, I wanted the inflight WiFi, that did NOT happen. I’m completely dissAPPointed.
Total Sh*t 1/5
Took me half the flight to download the stupid app. Thanks.
GoGo need update 2019
App is trash 1/5
Everytime I open the app it always says something about a sample video. After I watch the sample video I can’t do anything else so it just keeps me on that screen so I’m not able to watch movies.
Love it!! 5/5
Love flying Alaska!! Best app ever!
Never had a problem!!
Kept dropping me 1/5
Just flew alaska airlines from Anchorage to Hawaii. Watched part of a movie, then it just kept connecting then dropping me continually. Never made a good connection again. 90 percent of the people had no trouble.
Fast easy 5/5
No problem on Ak Airlines
By guag mcneel
It’s amazing all the movies you would want to watch
Who the hell fly’s Alaska? 5/5
My next question? Why?
This app works fine
Didn’t work 1/5
Downloaded and it just kept loading. The WiFi is so slow it was impossible to troubleshoot. You’re better off just downloading stuff from Netflix while you’re at the airport.
By Caddy ELR
Unable to connect
Would give zero stars if possible 1/5
Stuck on the opening screen. Tells me I have to enable my WiFi. My WiFi is enabled and was never turned off. Solid garbage app
Terrible service. Tried it 5 times, save your money
Worked like it should on recent AK airlines 5/5
By Saratoga 43T
What a joke! Don’t bother wasting your time! 1/5
I downloaded the app before a long flight last week, before i left my house so I made sure I had adequate wi-fi, as it suggests.
Got into the air, app didn’t work. Got to destination, called the support line and they suggested I try again, so i did. Return flight it still didn’t work, so I asked the flight attendant who informed me that other passengers were having the same issue. She made it better by providing a tablet for free. Thank you Alaska Airlines!
The airlines really needs to fix this problem! It’s a joke!
Smells very nice 5/5
This app made my nostrils feel a sensational scent that filled me with a feeling of pooping on a beach 🏝 🚽 💩
Takes forever to download in flight 3/5
I wish they had announced the need to download an additional app while we were all in he boarding area before getting on the flight. Other airlines have entertainment available from your browser or from the airline app. I’ve now been waiting several minutes for it to download and decided to write a review meanwhile.
Never works 1/5
By travel 100
I have never been able to get this app to download. Several times trying.
Works on iPhone, not on iPad 2/5
The app seems to work sufficiently on my iPhone but won’t work on my iPad. I’ve deleted and reloaded, but it’s a no go. When you try to launch it says the app is not connected to WiFi or every single movie says it’s expired. There are no WiFi settings in the app, by the way. Major glitch. Others have mentioned this too.
Frustrating to use. Glitchy. 2/5
I use this (or try to) while flying Alaska Airlines. It can be a PITA to launch. I frequently get a window saying I don’t have the app - which I do. Or it says there is no WiFi, and I have to go to settings and select gogo again, and again.... and again. This could be an Alaska problem perhaps with their Wi-Fi device.
But, this app needs attention.
Stopped working 1/5
By YMMV 2019
Used to work great, but on recent flights it won’t work at all. Have reloaded before each flight, but will no longer work. Only used on American Airlines.
Great App. Needed for travel. 4/5
By Coolie J
I used this app when flying on Alaska Airline and it works just fine. Life saver. I’ve been using this app for a few years now and I’m a happy user. Ps-is downloaded on my phone and iPad.
No connection and no instructions 1/5
Spent the flight to Hawaii and back with an app that would not connect. Stumped the attendant too. I had the app, got on to the site, pressed play (like 3x) and then nothing.
Crappy Appy 1/5
By GoLeary Family
Couldn’t watch the movie without the WiFi being dropped every 5-20 minutes. I was on Alaska today and it was frustrating as hell. Kept telling me I could continue to watch if I would just get (buy) the service package. Why would I pay for such an unstable service? I will now make sure I download any movies that I want to watch when I fly on any airlines.
Too stupidly awesome I have nothin to say… 5/5
I’ve got nothin
Cannot even download the app. Flight was delayed 6 hours. Worst airline ever plus service 🤮
Offering free text and message on iPhone 9 doesn’t allow you free anything but movies
Sounds pretty good 5/5
By 737-900er MAX
I feel like there two category’s with this app, either really bad or really good. A friend of mine used it in Alaska and said it worked perfectly fine. About to find out for myself.
Never had a problem with it 5/5
The app works fine on my iPad. I’ve always flown Delta, so your mileage may vary.
Delta is amazing 5/5
I can watch anything I want on here
Definitely use on Alaska Airlines 5/5
Alaska Airlines definitely has the best movies and it cuz of the go go apps. People keep rating it bad but it’s ilk depending on ur airplane. Definitely use this app when ur flying with Alaska
If you have a long flight coming up, don’t rely on Alaska’s onboard WiFi and this app to keep you entertained. WiFi is easily overloaded and crawls, then drops halfway through the app install. The app would not install on my husband’s iPhone 6x despite at least 20 tries. It installed easily on my iPad Air and installed after about the 8th attempt on my iPhone X. Also, the user interface is really hard to use because it tries to load all movies/tv/everything all at once. Filtering is painful and clumsy. You are better off loading up your device with Netflix or Prime video downloads before you go.
Needs fixing 1/5
This app does not work on an iPhone 6. Very disappointed:(
Hasn’t worked for years, never will 1/5
No idea why this app hasn’t been fixed yet. Never, ever works. Especially on Alaska.
Can’t be downloaded via delta free WiFi... 2/5
Overall I like the interface and it’s a pretty strong replacement to classic headrest screens for movie viewing...
HOWEVER (big however here). You can’t watch movies without the app. And you can’t download the app over the free WiFi. What genius made it a requirement to download this for viewing... when Delta only offers texting-enabled low-speed WiFi. Just another example of a good idea with terrible execution.
I had to write this review after landing... when the download finished.
The app didn’t work 1/5
The app didn’t work at all. It was very disappointing and un helpful
Horrible audio & missing subtitles. 1/5
But you’re not reading this to help decide to download the app. You’ve already made the decision to because you have no other choice. Either download or pay $$ to get WiFi. 🤮
Can Alaska WiFi Even Post This? 1/5
I’m still waiting for my app to download and have doubts the streaming will be much. I have struggled with even getting to this point, as Alaska does a pretty bad job of letting you know how to navigate to this page and the “free WiFi” is actually not free unless you’re a t-mobile customer — making it near impossible to find the streaming services otherwise. That would have been helpful to know before booking the flight. Otherwise it’s ~$40, depending on the package you purchase. Even after you pay for it, there is barely any bandwidth. Fingers crossed this comment makes it across the WiFi threshold so other can be warned.
Useless app 1/5
What a waste of time. Just does not work!
Alaska Airlines 4/5
By Lyndon J.
I wouldn’t say I love this app but I do like it I’ve read other reviews that said it was bad horrible but I thought it was great but I’ve rode on many different airlines and, I think Alaska airline was the best experience so far. I would definitely recommend it if you are on Alaska airline they went an extra mile for This app!
Love gogo it’s amazing and great for a plane it keeps your kids busy I love gogo
Not Functioning 1/5
Doesn’t work. The sample video didn’t even work.
Worst App Ever Created 1/5
By Patrick Balters
Chose 9 different movies and not single one of them would work.
App Crashes Upon Open 1/5
I was already connected to GoGo with an internet pass and the app would crash upon opening. Did not make it past the splash screen for more than a second. Needs an update.
Terrible Product 1/5
I connect to the gogo Wi-Fi and try to watch a movie. They prompt me to download their app from the AppStore before I can watch it. The download speed was so slow that my 2 hour flight landed before the download was even complete.
Worked awesome 5/5
Not sure why all the negative reviews on Delta. I was able to connect to free message and then provided an additional code to download and install GoGo application. Off to watch my movie go Delta !!!!
Alaska airlines 5/5
I agree with the other Alaska airlines review. I have used this app many times and never had any problems. Very happy with the options.
Apologize to your children 1/5
Your app is worthless and you should apologize to your children for being a failure. I couldn’t imagine the ignorance you must possess in order to go to work each day. Nor the creativity to describe at social functions what you've claimed as a career because obviously the truth would be an embarrassment. Any app that crashes and rejects/expires so often should be removed from the App Store, and the line of business owner shamed in the streets.
Alaska has your back! 5/5
Really appreciated the near seamless experience with Alaska. They give free in-flight WiFi for texting and to download this app and stream. Made my journey more enjoyable and fun. Thanks for being great Alaska!