Can’t move Tee time 1/5
By Super lame sauce kicker
Can move a Tee when the weather decides it wants to rain. I get got charge $130 for a Tee I can’t go to.
Great App for Booking a Single Tee Time 5/5
By NY 67 Sox Fan
I often play as a single and line to do so on little notice and GN is very convenient for locating a good value nearby. Works well for me.
No way to change reservations 1/5
The contact information that they have does not ever get you to a live person when you want to cancel or modify a reservation due to weather, the hold time was 3 hours. Deleting this app and would not recommend booking through it, I would only use it to find a good deal, then call the course directly to book through the course.
Terrible approach to customer service.
By Me! :-P
Love the app, I book most of my golf on it. The gps is great as well!
Broken app 1/5
Can’t make any selection on app. Hit all over the screen and no response. Can’t find any place to let them know/report the problem. Frustrating!!! Removed from iPhone because it doesn’t work al all
Great app 5/5
Always comes through in a pinch
Very user friendly 5/5
Great app n simple to use! Love the app n the GN deals!
Fantastic app! Let’s me play a lot more without breaking the bank
Makes scheduling a tee super easy 5/5
You can find great deals at amazing courses, split cost with friends, cancel tee times when something comes up, and that’s just the beginning. I highly recommend to anyone who holds at all.
This app and website is a scam!! Was looking to book a tee time on the weekend. It changed the dates to provide me a “hot deal” wasn’t on the weekend. I couldn’t make the tee time. Terrible customer service, will never use this app again.
Bang on 5/5
Love this app. The only way I can afford to golf!
Time consuming 3/5
Could be easier to navigate and all they really want to do is sell you golf pass
Do not get this app they will charge you 4/5
I downloaded this app to use with a buddy, and it never had any issues but then out of nowhere I get a 100$ charge. They have no numbers or emails online to talk to about this charge. So now I have to cancel my card and deal with all the issues of changing everyone over to the new card. Bottom line don’t use bc they will randomly charge u
Love it 5/5
It’s like OpenTable for golf, so convenient. App user experience is solid too.
This app is the scum of the universe 1/5
Pure awfulness. Whole page resets if you click on one result. Map tool is brutal and useless. I literally am going to quit golfing because of this miserable app.
Hot deals thumbs up 5/5
Bad service 1/5
Don’t give refunds
Best app 5/5
You can’t beat the app 4/5
By Downhill gang
I’ve been using this app for years and saved countless dollars! I just booked a round at A $49 course for $17 saved on the booking fees because I joined a golf plus special!👍 I have been saving even more money, played a $44 hot deal last Thursday for free! We play in Tampa area and all over the mountains of North Carolina and use the GolfNow app all the time!👌Look forward to playing many more courses I haven’t been able to get to yet !
Golf heaven 4/5
This is a great app, easy to use and manage your favorite courses. Gets you out trying new ones to. Love the hot deals too.
One issue, after looking at a course and you return to the main screen, it scrolls back to the top. Hence you have to scroll back to your last stopping point. Kind of frustrating, otherwise I'd give it 5 starts.
Terrible customer experience. Can never get ahold of someone from GolfNow. Not customer friendly at all. Keeps raising prices of “VIP” while slashing the benefits and value in every way. What a joke
Not as good as it used to be more $ less value now 1/5
This used to be the best golf booking app on the market by far but not anymore. The hot deals were amazing and in great numbers. When a price was showing on the app it was the price you paid but not anymore !!! It started at 99$ then climbed to 149$ then now 199$ for a lot lot less value less good hot deals. When I asked I was told you get the free instructional video now really lol you can get those anywhere all over the web. I was also told but you get 200$ of hot deals but here is the catch Monday through Thursday (they must not know people work during the week), must be for millionaires or retirees... When you saw a price advertised it was always 18 holes with a cart but to attract you now the low price is 9 holes walking so not as straightforward. So I cancelled my automatic renewal to golfpass + after having been member for ever as I can get pretty much the same prices everywhere, the only thing they have left is the free cancel which is awesome
I told them I was not renewing they said oh ok bye !!!! Maybe they will get back one day to being great again
Very bad customer service 1/5
Golfnow charged my credit card ($300) even though my round was cancelled by the golf course. I tried to contact customer service but was put on hold for an hour. I asked them to call me back but never received a call. I had no choice but to dispute the credit card charge. Customer service does not pick up the phone because they do not want customers cancelling tee times and their worry free cancellation policy is misleading. Please be careful when using this app.
Nowhere to go for help 1/5
I had a tee time this Saturday which got rained out. I paid $15 to reserve the tee time through the app. The help FAQ on this app and website say that cancellation via weather is refundable by canceling through the app. After getting turned away at the course, I went to the app to cancel per the instructions, but was unable to.
I scoured the app and website for a way to contact GolfNow but there is no outlet for help. Just an FAQ page. Now I’m out the $15 tee time reservation fee, which isn’t much, but I’m deleting the app to avoid this issue from happening in the future. Disappointing.
Easy Way to Save $ 5/5
I’ve only used the app to book tee times, but I love that I save on golf. Haven’t paid full price in a long time.
A real money saver... 5/5
By Bo's Dad
I’ve been a GolfNow member for over 10 years and have used this App on a weekly basis. If you have the flexibility to use the Hot tee times, you’ll find them to be for great your Golf budget. Otherwise, this App makes scheduling for you and your buddies that much less of a chore.
Won’t let me click on anything 2/5
By T-bone 7
I just did the June 19 update on iPhone 7 and I cannot click on any of the golf
Courses that pop up when I search for tee times. Please fix, it’s golf season in SoCal!
By Nickname is taken111111111
When on the main menu I chose to view hot deals today. When I clicked it, it automatically changed to tomorrow’s deals without warning and I accidentally booked a tee time on the wrong day. The app does not allow any refunds. Now I know to double and triple check the date when booking, but this feels like a way for them to get more money. After checking to see if it was a fluke I found that it will switch from today’s deals to tomorrow’s deals EVERY SINGLE TIME.
Other apps / sites are better 1/5
By Pete R. O'Donnell
This is the worst of all golf apps I’ve used. Convenience fee is ridiculous and trying to modify anything is a chore.
Best Golf Booking App Available ! 5/5
By SPUNKY! SPUNKY!
An easy to use interface that searches out the best rates available. Saves you time and money so you can focus on your upcoming round of golf. Racking up rewards points is an added bonus. Great app!
Worst hot deals promos 1/5
If you cancel a hot deals, you can’t get money back even when the course is closed. The promo codes that are given out are for hot times after 12:00pm.
DO NOT USE! 1/5
Booked a tee time for Saturday, they changed it to sunday and I cancelled immediately, after calling in and explaining the situation I was told "tough luck" and my card still charged. Will be calling my bank and reporting fraud as well as the better business bureau. Bunch of crooks.
No not use this App 1/5
By Dennis Tee Time
GolfNow has been overcharging my credit card and charging indiscriminately for serves not authorized. I’ve contacted the GolfNow cares team and it turns out they don’t care to resolve their billing issues. Do not use this App or GolfNow.
Tried to use this app. Several times without success. Can’t register(error messages). Booked through the website successfully, and immediately contacted by the course and told they were having an outing and couldn’t honor our tee time. No problem....we pushed our tee time to after the outing. Golfnow cancelled our reservation and then called to let me know about the mistake. Believe me....it’s easier to deal directly with the course and find coupons for discounts. Big thumbs down.
Love the deals but don’t care for the cancellation red tape 2/5
Been using Golfnow since it’s existence, liked it better back then before the ridiculous fees and cancellation ordeals. I golf one to two times a week and had to cancel one time because I accidentally double booked a tee time. They couldn’t refund me but gave me promo codes I could only use mon thru Thursday after 1pm when the moon is at 3/4 or higher and the tide is low. I’m obviously exaggerating but I ask you to find a hot deal in Illinois after 1pm... good luck
Can’t contact customer service 1/5
By doza 5
Apps cool and awesome but I made a reservation with the wrong card couldn’t cancel and then have no way to contact anyone at all. It is very stupid I can’t have access to correcting anything or cancelling or talking to customer service.
Very convenient and good course locator 5/5
Easy to find a course in your price range and make a reservation.
If you make a hot deal tee time, and cancel for whatever they still will charge you. They claim weather is the only way to get refunded but the course has to be closed. If storms are rolling through, and you have a timeline you are screwed. To make things worse customer service has a 1 hour wait on a monday at 3pm! Ridiculous! Also after all the fee they add you really dont save much anyways, maybe a few bucks. Not worth it when they will steal your money if you have to cancel.
Update: they offered me 2 promo codes worth 20 dollars each to use Monday through Thursday, on hot deals after 12:00 pm. One huge problem: they don't exist! EVERY hot deal in my area is before 12:00. What a slap in the face.
Course location was far off, terrible CS 1/5
Visiting a friend in a city outside Louisville, KY and we wanted to get a round in before dark. Searched the city in the app that I was in for nearby courses and it selected a course that was 7.4 miles away (or so the app told me, my filter of “within 25 miles” was also on.) the course was in a different city, which was normal for being in a semi-rural area. Trusting the app I didn’t put the course into my gps yet to check and proceeded to check out. Come to find out that the course was over 3 hours away. I’m guessing my “use my location”was turned off but it shouldn’t matter since I searched the city directly, state and all. The app was obviously wrong but I assume responsibility because I didn’t check the location of course through Maps. I called the course to cancel and they stated they can’t do anything which I expected. Called golfnow and they refused to accept responsibility. Deleted the app immediately and switched to a competitor.
Great app 5/5
Just an essential!
Good but used to be better 3/5
This app used to have a feature where you could email the scorecard after a round to the players in your group, which it no longer has. Also viewing the scorecard in landscape mode would be much more helpful. Not sure why they took those features out.
“Easy 9” 5/5
Easy to use, great deals, and someday I’ll shoot in the 80’s!
Great App, Great Prices 5/5
This app makes finding courses in your area extremely easy. Pairing that with finding the best deals, and the ability to find new courses you didn’t know where around makes this app priceless.
App is Great — customer service is better! 5/5
The only hang up I have with GolfNow is the stipulations that come with the rewards — otherwise, this thing is wonderful. Few companies I’ve ever had to speak with have been as helpful as their customer service staff is. I play close to 100 rounds of golf a year and probably book 65-70% of them through these folks. Would recommend to everyone.
Pretty straightforward 5/5
You will save a few bucks with this app and it’s fairly easy to use
Refund Policy 1/5
By Matt R W
Booked a hot deal tee time on 6/06/19 for Sunday 6/09/19. Paid $240 up front and on the day of, there were flash flood warnings in the area, lightning, and it rained 6” according to national weather service. I called the pro shop 3 times and no one answered so I assumed they were closed. Cancelled the reservation citing weather, now no refund will be issued because the pro shop is stating they were open and two golfers used my reservation. To remedy this I was provided $240 in hot deal coupons that are valid Monday through Thursday after 12:00pm only..
Maybe you shouldn’t let people cancel reservations then send a confirmation email about said cancellation if the money will be held depending on the weather opinion of some pro shop warrior.
Love GolfNow 5/5
Just Started 3/5
I am looking forward to booking an out of town golf outing with GNOW.