I lost permanent access to a very important app. 1/5
I lost access to a very important account which doesn’t have an alternate back up access.
Google Authenticator has my account blocked forever.
They have to update their app for us to answer unique questions or anything to prove that the account is actually ours. I really need to access that account.
Face ID!! 2/5
Can you add Face ID to it, considering it deals with sensitive info. I am surprised it does not have that simple functionality (not even a feature at this point). Thank you.
I changed my email without saving and I can’t access my account 1/5
I help a friend out and now I lost my account cause of this app. I can’t access my discord anymore due to this and I would like help retrieving this.
Good app 5/5
I only use this for discord because I have 2FA
Has problems 2/5
By Rip Van W
No instructions .
No tech support link or phone .
It isn’t working now and I am locked out of some things that I need to access .
I just hope I can uninstall it without it messing things up .
Can’t find or figure out freaking token or “something” representing “ another something”. I want my money back ASAP. NO STARS WHATSOEVER. A rip-off for sure.
Watch app please 🙏 2/5
Mobile version? 1/5
So if I’m on a website on my phone that has the barcode, how do I scan it with the app? ...... an barcode image/screenshot upload feature would make sense.
DO NOT USE 1/5
no way to back it up and IT WILL LOSE ALL TOUR CODES LOCKING YOU OUT. ZERO CUSTOMER SERVICE. USE ANY OTHER AUTH APP THIS IS PURE TRASH THEFT
doesn’t work 1/5
doesn’t work at the all time :).
Wow, huge oversight and security flaw 1/5
This app does not even have face ID or password option so all Authenticator passwords can easily be exposed by opening the app. Just another example of google not caring about privacy or security.
Top Tier 5/5
No issues, seamless integration. Excellent app.
Not Secure!!!!!! App needs to be password protected 1/5
By 104.3 hates it's fans
iPhone gets stolen. Even though it’s locked and has Face ID, hackers / online tutorial has latest and greatest way to unlock phone; Siri has been used in the past.
Hacker goes to whatever account and clicks forgot password. Opens up this app which is NOT password or Face ID protected and simply gets code to reset passwords.
Lacks extra security features and backups 2/5
By Three Fiddy Fie
It would be nice if you could:
- Add a pin number, finger print, face id to access the app
- The app needs someway to backup your codes (phone number, email, password)
- The app needs a mac / windows / chrome client and the ability to have it in 2 devices
Lost bybit account 1/5
Bybit’s asking for a google Authenticator verification code but how am i supposed to get it if i need a QR code or “answer key” to get in my google Authenticator account?! Dont use this its honestly useless.
watchOS Please! 4/5
Please consider adding this functionality to the watchOS... It would be a nice addition!
This needs to be foxed NOW! 1/5
Earlier today, I was trying to log into my Nintendo account that had 2 step verification on. But when I went to the app to get my code, IT WAS ALL GONE! It completely disappeared! And I know it’s not because I got a new phone because I had my codes on 2 devices and they’re both gone.
Fix this app! Look at the reviews! They don’t seem very pleasant. Listen to them!
What a Joke! 1/5
So many issues and now I’m locked out of my accounts!
Don’t bother 1/5
By Cessna 172
Needs work 1/5
Has potential, but not updated in over 2 months. I’m going to have to rethink paying for Google Drive storage.
Every single code is invalid 1/5
I can not get a valid code to log into an account. My company is forcing me to use this yet I cannot get a valid code to use it. There is no customer support to correct the problem. This has been 4 days already. I’m just at a loss.
Do Not Get This App 1/5
By Goddess Driven
Do not chance anything important with with app. There is no way of getting support if you lose your phone or something like that. Save yourself from a headache and Don’t Use This App!!!!!!!
Codes don’t work 1/5
Now I can’t log into my own coin base account and sell my crypto.Thanks Google!
Very difficult and frustrating 1/5
No explanations or any assistance there must be a better option that more user friendly
Good but needs more to updates 4/5
Useful addition allowing to transfer phones but needs to allow for unique keys to be used instead of a QR code in case a phone is too broken for a QR to scan properly
6 digit code doesn’t work when entered 1/5
I am able to enter my email and password into Ubisoft login but when prompted to enter 6 digit code, the code I enter always says that it is wrong. There needs to be some sort of email verification if this Authenticator doesn’t work.
It doesn’t work correctly anymore 1/5
Any code I’ve used says it’s wrong or an old code. Was working a while ago but now it’s garbage. Can’t get a hold of google to fix and now I’m locked out of accounts. Don’t use this.
HEY G🤬🤬GLE—Fix your App! 1/5
This just CANNOT be a google product?!?
Cannot tell how it works as it always crashes! An epic fail—kinda like Vista.
I’ll never use again.
Es muy importante para autentificar tu información 5/5
Es una de las mejores herramientas que he encontrado para tener acceso seguro y confiable a mis aplicaciones y mi negocio @acapitaltrust
Do not use this app! 1/5
If you are in a situation where you are forced to use this app, be sure to keep backup codes so that you can access whatever applications you need to access in the event you lose your connection with Google authenticator. Because of a recent Facebook debacle and not knowing that it was necessary to save recovery codes with Google authenticator, I am now unable to access a 10+ year old Facebook account that includes some business connections. Facebook‘s issues are on them however, since I have a long-standing Google account, I don’t understand how I am unable to recover the connection with my Facebook account to allow me to get back in again. Is google authenticator completely unaffiliated with Google? Very disappointing and in 2021, I can’t believe things are this difficult for the average every day user.
Unable to use my existing account!! 3/5
I’m unable to use my existing account changing my phone, and I’ve got paid apps using my Authenticator app, how can I get to sign in back???? Is there an alternative?
By Mister Encinas
This app willl lock you out of your accounts when it’s not working which seems to be often.
Needs Face ID or passcode 3/5
It works great other than the lax security.
Piece of Crap 1/5
Yesterday I tried to login to my Nintendo account. Obviously like always it needed a code and so I put the one in on the app. It’s said that the code was incorrect and nomatter how many times I tried, it didn’t work. I spent over 1500 dollars on Fortnite on that account and now I can’t acces it
Authentication code problem 1/5
Totally useless if you forget you code they did let you in without code no system totally crave and useless
I HATE YOU I HATE YOU I HATE YOU!!!!!!!!!! 1/5
By Ant Bites
This app deleted all my accounts and I didn’t write anything down because I didn’t know that was even a freaking thing to do because the app stores NOTHING!!!!!! I can’t access any of my accounts because they are all gone this is insane. I’m contacting an attorney over this
Glaring Flaw 2/5
While having 2FA is a great way to protect your accounts, why would you create a 2FA app without and security itself? Seems like an easy fix. Simply add a passcode or a face ID option. Not hard and would severely improve this app.
Absolute Garbage 1/5
You: sets up Google Authenticator for 2FA on a couple apps. No problem.
You: Gets new phone, transfers everything via iOS. Super easy. Everything from old phone is on new phone.
Apps: Please type in 6 digit verification code
Google Authenticator: Nothing here. *shrug*
Does not work 1/5
I’ve made multiple attempts to sign into an account using this Authenticator app by using the code given. Every time it says invalid code even tho I’m putting in the correct code in the required time. This better be fixed. It’s costing me money. Not happy!!!
Cant find settings 3/5
By Shine Kar
It’s a good app for 2FA yes but my google authenticator codes are not working and I cant find the settings in google authenticator.
Horrible app 1/5
By On hunter
Just lost 3 accounts thanks to the new crap they came up with! Good job!
My phone offloaded this app at one point, and now I have no access to my accounts whatsoever, and it looks like I’ll never gain that access back.
No me decía que cobraban por la descarga y me cobraron 12.99 de mi tarjeta así que si no la necesita ni la descargue es un robo
Horrible, impossible. 1/5
It doesn’t work right, or at all for that matter. One of the worst things to ever come out of google and has caused me nothing but hardships when trying to recover information.
Keeps crashing, lost access to my accounts. 1/5
I used this app for my discord account and some other things. When I opened it today, it crashed, I’ve even tried deleting and re-installing the app, yet it just keeps crashing. Now I’m locked out of basically all of my accounts.
Awful, just awful 1/5
I lost my old phone with my google auth on it. I figured since I still have the gmail address I should be fine for setting it back up, but even with my email address I can’t recover codes for two very important accounts of mine. So 1, it’s a risky 2FA, and 2, you’ll lose your account codes and have no way of accessing them because google apparently doesn’t know that phones break.
Doesn’t work 1/5
By roi cant access FB
It didn’t work with FB and keeps sending junk 6 digit codes all rejected by Facebook
By النوسسي ciiiip
Suggestion: Why don't there is a cloud account to save the identifiers in case the phone is lost. I hope this happens
Worst app possible 1/5
Nintendo forced me to download this app to utilize my 2FA after I got hacked. They forced this app upon me. After I reset my phone, everything is gone. Everything. Now my Nintendo acct is locked out because they forced this app on me, which has no recovery option or anything attached to it. Would rate less if I could. Use another app that ACTUALLY gives a crap about users.