Simple is best but... 4/5
Simple is best but can you add row stripes to the different codee. With a long list it gets a little complicated to differentiate them. Then it would truly be 5 star app.
It won’t download witch is dumb
Pleeeeese add search bar 3/5
I've got more than a dozen of entries, and finding the right one feels like untangling the earphones; which I don't do anymore with my Airpods. Please evolve!!
Not working. Sites don’t accept the generated authentication code 1/5
This is a mess. And complicated.
Worked great until phone transfer 3/5
Got a new phone, went from a 6s to XR and it logged me out of both my accounts, I still have access to one of them but the other I lost completely.
Locked out of all my accounts 1/5
Got a new phone and even with transferring all my data from the old phone to this one. It didn’t save any of my 2FA so I now have to go and reset all my accounts that I had enabled on this App. Moving over to Authy now since they let you transfer everything over with a phone number.
Not working 1/5
By abbrhaha d
After getting a new phone, I could not log in to my gatehub account. Was not synced anymore. And there’s no way to get back in it. Unless you send a pic of your self holding up an ID for them to cancel the 2wfac.
Apple Watch support 5/5
This app works perfectly for me. But It’d be great to have Apple Watch support, I always have my watch not always my phone
Don’t switch phones 1/5
I switched from Samsung to iPhone, boy what a HASSLE! I couldn’t log into my Amazon account because this Authenticator was linked to it. When I tried to download it on the new phone it was telling me to put in a pin but didn’t tell me what pin or scan a code, but what code? This junk is not user friendly at all. I ended up deleting it.
Where is Apple Watch support. Even Microsoft Authenticator has it. Switching if does not appear soon. !!!
I used this for a website to sell stuff and the I switched phones. This app did not save my information, and even though there is a key you can use to get back into it, I lost that and now I can’t use the website.
Why isn’t there a watch app? 1/5
Why isn’t there a watch app?
Backup & restore loses keys! 1/5
I have 10 codes registered in the google auth app. If I backup iPhone and restore it (using iTunes) — it gets restored with only 3 out of 10 keys. 3/10. Would not recommend.
How is thing supposed to work? Setup instructions don’t work. Logged into my account, hit the menu, there’s no option to add this. Waste of phone memory.
I really hate this app 1/5
I have yet to sign in and find the number codes I need.
Bad app 1/5
I lost all my info today in this app all of a sudden
You can’t recovery your previous account 1/5
I can’t play the games from Ubisoft cause google authenticator needs to set it as it was my first time doing the key so now I can’t log in Ubisoft. Shame for google
Can’t see the codes 1/5
I was going to play with my friends on Rainbow Six Siege and I had to put in my 2 step verification code. I went to put it in and there was no code. Fix please
Stopped Functioning 2/5
After downloading the app on my new phone, the app had lost all my data previously stored for apps like Facebook and other sites. Now I cannot log into those sites. It is horrible that I cannot restore anything.
This app is impossible transfer 1/5
By HEEEEY BO' DIDDLY
DO NOT DOWNLOAD unless you plan on never getting a new phone or computer for the rest of your life, or risk losing access to your most secure information.
Randomly disconnected from my FB account 1/5
This app disconnected from my accounts I was using it with and it was a nightmare. I manage a large number of clients on FB business manager and I got completely locked out for a business day due to this app malfunctioning. Absolutely no way to get assistance through the app whatsoever. I’ll never use this again.
Worst iOS app 1/5
IT support tickets from confused users are very common
This app is awful because when I tried connecting my Nintendo account to it, it would not connect to it at all nor any other accounts I’ve tried to connect.
Dangerous and Dumb 2/5
By Schnark Buckerbird
This bad app made me think that Google Authenticator was linked to my Google account, like every other Google service. Then my phone resets, and apparently I was supposed to have written down this 12 key code, that Google conveniently forgot to tell me to save. Are there any Options to recover my account through my own Google account? Of course not! That would make sense. That would be logical. And we can expect Google to follow their own rules now can we?
If Google has screwed me on this, I will have lost a lot of money. Please do not download this app or use it. It is incompetent and inefficient.
It did not really work 1/5
By Chiquiman2008 Filmz
i tried alit and alit of time just so it wont work
How do I work this app?! There’s no way to do anything.
Regrets and problems 1/5
I moved to iPhone 8 and with no settings menu and the app apparently out of sync, I’ve spent the better part of TWO HOURS trying to get into websites I had relying on Authenticator. Never...ever...ever again.
Don’t download 1/5
I regret the day I downloaded this app. I got locked down from my accounts because of this thing. 0 stars if I could.
Can’t delete unused entry... 1/5
By Chris Hong
Used to be able to. Is google’s Authenticator app unable to delete until Google backed up our data to its cloud?
Will lose all data once not used 1/5
Warning this Authenticator will lose all data if you haven’t used it for a couple months. Bad app do not use!
No longer works 1/5
This worked fine with my iPhone 7. Just upgraded to iPhone X and I cannot get it to work no matter what I try! What a pain in the rear!
I have it set up on my Pixel phone. Trying to set up on my iPad too... no instructions on where I get barcode or text code. Googling seems this can be used only on one device???
By Bro status
Lost all my 2FA codes when I had to switch phones. No backup of 2FA in iCloud ??? Terrible. What if I lost my phone or it broke? Then I just lose all my 2FA??? Google = trash
How do I set it up? 2/5
No idea how to get it going. What bar code? Zero instructions.
No backuos 1/5
I assumed the account were backed up, but when I moved to a new phone I lost everything. I'm now going through a very painful process to recover my accounts. Use any other app that includes backups. Duo, LastPass, Microsoft authenticator... Anything but this.
Having issues 2/5
I was once an android carrier until just today when I purchased my first IPhone. Had been using 2-factor authentication to log onto my Facebook acct, using the codes generated thru this app to complete the log in. Worked fine on my android, but with the IPhone the codes are not being accepted! Very frustrated because I am effectively locked out of my own Facebook acct! Help!!!
Want to get f-ed over? 1/5
This app isn’t supported by google. Lets say you get a new phone... all your codes magically disappear and you cannot retrieve them. Now, all the sites i used this 2fa generator will not let me in without lengthy exams that require hours, days of time waiting. Sometimes making it impossible to retrieve account access.
The codes didn’t work now I can’t sign into my epic games account
Serious flaw (no backups) 2/5
This app takes no cloud backups. I got a new phone and lost all my Authenticators I had stored. Spent weeks submitting paper work to get into my business accounts.
I love google and their products, but this thing is an absolute joke. Even if your iPhone takes backups it will not restore the codes. Why is this not synced in a personal cloud or to google directly???
I suggest you use one that has an account sync, or one that’s integrated in a password manager (like 1Password’s “one-time password” feature).
Google, I know you can do better than this.
Absolutely horrible 1/5
This app is absolute garbage, I can’t even get codes to play games I bought because it won’t get them. The app only gives me the codes I have from google from getting it set up on my pc to get help. If I could give this less than a star I would made this review destroy their ratings
Good app! 5/5
It was quick and easy! I tried using it on a older Samsung phone before but it didn’t work. It works fine on my current iPhone.
thanks for keeping this updated 5/5
ive been using this app for a very long time and its cool that it still works
Doesn’t work 1/5
Doesn’t work now I’m locked out of important things that I decided to depend on google for. Shaking my head as i write this. Pointing fingers as well.
can't add new accounts since update 1/5
Recently (3/2019) updated this app. Cannot add any new accounts. Didn't lose my old account codes, but app crashes instantly if I tap the "add new account" or "edit list" icons.
Works great. Just 1 reason why I’m only giving this app 1 star. 1/5
I like the app. The problem is that you should be able to use your google account to save all the codes so if someone uninstalls this app, they can reinstall this app and sign in.
Not secure at all; watch accounts that use this Authenticator closely 1/5
It’s pretty clear that google is selling verification codes to the highest bidder. For the second time now I’ve had to change my Ubisoft account password because this app failed to block two logins that clearly were not me, one in Barcelona Spain and another in Indonesia. I knew google made money by selling people’s information but this is a whole new low for them.
I am not fast enough for the code changer. 2/5
Question: is there a way that the developer of this app can make a way for its users to set the amount of time that passes between each coat? I am blind, and the time it takes me to remember the code and get back to the webpage and enter the code is not enough time before the next code appears. I have tried and tried, and I am still too slow. I have a possible proposition. Is it possible to create settings for different time increments? I know that the code changes so quickly for security reasons, however, an extra minute or minute and a half would probably be OK. Thank you.