Bad connection 2/5
This things do joy always conecte. Most of the time..
App is constantly bugged 1/5
By Watty watt
This app is always down / bugged. The lights and tv are constantly offline or have no control. For a company worth $1 trillion and having their hands in so many tech related fields, you would think this app would work consistently.
Google home app 5/5
I think that the google home app is amazing! I love a lot better than different apps and games it’s just so cool!
Good but could be great 2/5
By Whitewater paddler 85
I bought the Google Nest Max to view Nest home security cameras. This device is leaps and bounds better that Amazo Alexa Echo Show. However you have to manually put a camera on to view it. The logical way this should work is viewer is idle until camera is triggered, an alarm sound as monitor automatically puts up the camera that is alarmed. Make this happen and it will be a complete product. The device also loses its sound after ten minutes of viewing and video skips when there is motion. Not ready for consumers yet, Google rushed this out before it was ready.
Do the developers even use their own app? 1/5
By Beastly Da Beast
This app is downright horrible. Please hire me so I can fix it. Seriously this is the least user friendly, moronic app with a bunch of bloated options that I’ll probably never use. How do I connect my Google Home Mini device to my new WiFi network? I seriously have no idea..... THIS SHOULD BE A STRAIGHT FORWARD FIX!!!! Dumb, just dumb.
Doesn’t let me add another home member to watch nest 1/5
By HP - not good
Doesn’t let me add another home member to watch nest
Some issues.. 2/5
I’m not sure if it’s a bug in the app or a technical issue with my phone itself, but the only way my phone can connect to my google home mini is if i delete the app and re-download the app. Then after about 10 minutes it’s disconnects again and the process repeats.
Such a pain to get anywhere with this app. Love my Google home but I’d blow this app up if I could. I’ve wasted soooooo much time trying to set up basic settings. Hate, hate, hate!!!
This app is trash 1/5
By Tsm Trusted
Google home is trash this app doesn’t not help it just take so much anger out of you I tried to fix my google best wifi but I tried everything to fix it and it won’t work at all
iOS plus google = WIN WIN! 5/5
As long as Apple allows us to access these google apps and services on iOS I’m probably stuck with them as one who used to be solely android. I love being able to use my smart home stuff via google assistant without having to have an android phone! This is awesome
Resetting for wifi changing should be MUCH simpler
Does not work well with Nest. 2/5
By sarah (i <3 country music)
The app has connection issues with Nest. Repeating error messages.
Impossible to link account 1/5
We have been trying for a week to link the account so we can use the device - still no luck. Looks like we have spent our money on nothing.
Absolute crap. Never purchase. Terrible. 1/5
Never connects properly the first time. Always have to reboot or restart or reconnect. All garbage.
Does not work 1/5
Starting from the get go it was not working. I was trying to set up a google home mini and I tried several times, everyone of which it would not connect.
It can’t connect my chrome cast 1/5
By joseph anime
My brother changed the WiFi password told me the password and I can’t find the name on the thing
Nest guard 1/5
Google promised to continue to support nest guard for current owners. They are not doing so and if your’s breaks they will take you around in circles and lie about sending a replacement. Be very careful investing in google products. They can chose to end the product and you’ll lose your money. They don’t care about their customers one bit- at least that is my experience so far. I’m in the process of replacing all google products. Can’t trust google.
Chromecast never works 1/5
I’ve been trying to set up my Chromecast device, but it always fall into error (even I reset to factory and restert).
Messes up 1/5
Don’t waste your money
not very user friendly 3/5
By Aqua Drone
not intuitive and security not very good.
Great App 5/5
By Manny S. 786
Easy to use.
I hate it here 1/5
If you are about to set up your google chrome cast, stop, go back to the store, RETURN THIS BS!!!!
Google home 1/5
Not my account...I was hacked
Terrible app 1/5
It’s a good app until you get a neighbor with a built in Chromecast device, then it is horrible! I can control their Chromecast from my home! Not user friendly, just terrible!
Looks like I’ll have to invest in Roku or something else so my privacy isn’t compromised.
Womp womp 2/5
By annoyed af was taken
I’ve had this for 3 years and every day seems to be it’s first. I prefer to listen to my podcasts via Spotify to make transitioning to my pods easier if I leave the house. For some reason (probably cuz I’m not using google to listen to them) it just refuses to play the most recent episode no matter how I ask. Every podcast just starts from the very first episode over and over. Also when I’m frustrated I don’t need all the extra attempting at being cute chatter. I don’t care for the lame jokes. Lastly the fact that this is COMPLETELY USELESS without WiFi is wild to me. I have frequent drops at my house due to my location. Like at least be a functioning clock.
Great device 5/5
Google home is great to get your say started or for winding down! It helps keep you on track!
Great app 5/5
I love it!!!
AppleCare phone employees Monica 5/5
She would very knowledgeable and helpful with my iPhone 12 and update to new software for setting up my new Google play
Google Nest wifi is Horrible!! 2/5
By SG bus rider
Poorly created app, UI is bad. I keep using the original Nest app - thousand times better.
Support is horrible - online and any live support is nonsense and does not exist.
For such a huge company to have something so poorly created is almost criminal.
No Nest Migration for GSuite 1/5
Google treats it's paying customers like garbage. I have used GSuite for my personal and home accounts for almost 20 years and now Goole is trying to force me to migrate my Nest account, but provided no mechanism for me to do so!
Would Google like me to migrate off GSuite and lose my data of 20 years?! This is lunacy. Google--support your paying customers with Home or lose them.
Very hard to install 1/5
I have a YouTube premium subscription yet Google Assistant doesn’t recognize it. GA plays every song that I don’t want to hear but the actual song I want to hear. Threw it in the trash. Garbage. Alexa was so much easier to set up
Not Compatible with iOS 14 1/5
By Jaz D M
Google home mini and brand new google chromecast will not connect whatsoever to wifi. Customer service rep asked me
To try setting up with an android. I don’t own an android. And there’s no way to set up with a computer. It’s inconvenient.
hate it 1/5
By nelajnseksodd wk
there is no option to set up a private wifi network without a password. very upset.
It is hard to changeNew Router Wi-Fi connection. . 1/5
By Buzz 242
Hard to change Wi-fi settings. I got a new router. I cannot connect the speaker to it Ms. Goggle is of no help.
First time buyer day one! 5/5
I love it, have trouble with hearing the front door bell upstairs or in the basement etc!
Now I can hear it on my google speakers and my phone!
No more family insinuating I was home but avoided them ha ha!!!
Doesn’t stay connected 2/5
App and speaker will not stay connected to the wifi
Muy bueno 5/5
By don suco
Lo uso mucho
Horrible UX 1/5
This app has one of the worst user experiences I have seen in recent time. It is incredibly confusing and convoluted with a handful of different settings menu’s that do different things. Adding a device is a nightmare.
App is simple and makes mom life easier 🙌🏽
I have tried calling chrome cast support line but they announce that they are currently close and t call back during business hours. They do not state what business hours are. I have called at all hours to include multiple time zones and still hear the same recording! There is no support! At east state that fact!! It is so frustrating!!
Buggy hard to connect devices 1/5
Really hard to connect devices from google WiFi, to google mini to nest thermo. It takes a long time to search and when it find the item it saids it can’t connect :(
It can have better messaging
Never connects to anything. Not my nest minis or my lights. When the lights work the speakers don’t and vice versa. Extremely upset at the money I spent to deal with absolute crap. Do not buy
I wish it had a privacy setting 4/5
It’s a great product but I wish it had a privacy setting. I have it in my room and I like to listen to music on it when I don’t want to wear AirPods. Though, there are other people in my house. Anyone can connect to my google home but one of them especially likes to mess with it. He turns it off, skips songs, turns the volume high and low. It’s super annoying. I just wish there was a setting to deal with these stuff. It’s so annoying! Please create a privacy setting.
Not worth it 1/5
Rarely connects to WiFi
Unreliable and buggy 1/5
It is a downgrade from the google WiFi app Which was much more reliable and worked well. Home app is unable to save the groups and pause/unpause for the WiFi.
UPDATE - Routines CANNOT run without Assistant installed! 1/5
Unless you install the Google Assistant app, running routines is NOT possible from iOS. Nice try Google, but please FIX this!!!!!!!!!
I should not be forced to use your Assistant app in order to run routines. You are NOT going to listen to every word I speak. I have physically disconnected microphones from all my Google Home speakers, and only use them for speaker groups.
Google Home app used to be able to automate my home, but can no longer do so without forced “listening” at all times.
Ditch Google Home for the greater good. Google is obviously overreaching behind the scenes with changes to the way Routines trigger.
TLDR: Now, you cannot run routines unless you allow Google Assistant’s microphone to “listen” 100% of the time.
Old review, no longer applicable:
It took over two months of a barrage of complaints from myself and thousands of others for Google to finally listed and bring back the manual routine trigger options within the app. This had been a helpful feature for me, and many people who are non-verbal, for years. It felt like Google was targeting those who cannot speak with the decision to remove manual routine triggers.
Only 3 stars in this review, as the latest update has only been pushed out to iOS devices. Anxiously awaiting the Android update so that my routines can start on a schedule again (been sticking with an old version on my Android... scheduled routines don’t work when an old version of the app is driving the Home).
Still many improvements can be made to the UI, but at least Google came to their senses and restored a critical accessibility feature!
Needs Work 3/5
Google does not always response and at time it’s a couple to serval times before it acknowledges requests.
Caught me cheating on Apple... 5/5
I absolutely love all things Google. In fact I would consider divorcing Apple, but they make it difficult to cut ties. That said, I love my Google home set up; just got google nest speakers and they are awesome. Plus, the google responses to questions are incredible. Keep up the good work!