By jane mic joe
bells don’t update. I have a bell I deleted 2 months ago that I still hear.
Not as good as nest 3/5
By Matt sf
Google home, took over from the nest app, and forced you basically to come over and use them. They’re not as user-friendly and isn’t t as easy to use as nest was. If you’re gonna force somebody to change apps, at least make it comparable or better
Terrible for cameras compared to nest app. Cant view cameras on mute… ????
App is meh 3/5
By Upset slenderman
The worst part about nest cameras is this app. Feels very much they tried to do too much at once and didn’t polish anything. It’s slow, it’s buggy, it is VERY LIMITED on features. I see very little value in this app, it actually makes my cameras worse…
Chrome cast 1/5
Do not get this chrome cast. It is a waste of money, it will tell you to connect to wifi and then say that you are not connected, when you clearly are. Terrible
Awful connectivity with just about every device 1/5
It can’t be overstated how garbage google is with developing software.
Google home 2/5
By bijou 2222
Google home is not operating properly nine months working great !!! The last couple weeks having many problems … Google Home totally went down. Unbelievable. Does anybody know how to operate Google Home I’m gonna situation. I need to set up very badly. Thank you.
Keeps disconnecting 3/5
Says wifi is available it showing just not connecting
Need Better Hardware 3/5
I appreciate Google keeping cost down. However, the devices on Google Home just drag behind to point of causing more frustration than anything. I never ever thougnt Apple devices would be worth the cost until I have friends whose Apple TV devices from 2017 are faster and have far more storage than current Google TV devices as an example. Mix Apple future proofing products to last for much much longer AND price on devices finally coming down. Never thought I'd say this but Apple is cheaper when you know device will be good to go for years on end.
Not detect google WiFi 1/5
Very annoyed that it won’t connect to my google wifi
LATEST VERSION FREEZING 2/5
With iOS 16.3/16.4, camera is now freezing. Apparently the nest engineers work at alphabet, after firing everyone. Crap.
Internet Connectivity 5/5
By Peter 852460063
Works great with my Google Nest
TV lights which I can control with my own networks
Also remotely with lights
Wifi won’t connect 1/5
Since the update nothing but problems with google home and google nest. Don’t recommend, very disappointed Still won’t connect to my wifi after restarting my wifi, turning my phone and Reuter on and off, I even shut my ac/heat unit on and off, factory retsrTed the nest and still doesn’t connect to the wifi, also blows cold air out unless I put it on emergency heat now.
From bad to worse 1/5
By Anonymous Reviewer Name
Nest was so wonderful, then google had to ruin it. The most recent update for thermostats is beyond awful. I switched from cool mode to heat / cool, the “Comfort” mode displayed numbers that were way off, my heat kicked on because the new “comfort” was set to 76 for a heat setting, while my programmed value was 70 (actual temp inside was 72 - which should require no heating or cooling). The same problem of the “Home Screen” showing my thermostats in the “Off” still remains.
Prev Owner for two years 5/5
Apart from random OFFLINE moments throughout the two years of owning a Google Nest Doorbell, I love this product!
I should have never updated. 1/5
Became slow, unresponsive, and inaccurate.
They also disabled pressure sensitivity, so now the only option is to long-press, which only adds to the slowness.
Home set up for devices 2/5
I’ve been trying to setup security at my house for a week because google is not connecting
How has this sucked for so long? Google has stopped competing and it’s gross
By Nicolangelo Roveño
I keep losing Internet I didn’t have the problem before.
Google Home nest thermostat 2/5
Horrible! The whole idea of having a nest thermostat is to be able to set schedules, have the thermostat adjust relative to your presence , and adjust settings remotely. Our newer nest thermostat is constantly losing contact with the nest server, particularly since the latest update to the app. Our WiFi is connected, so we have to restart the thermostat every 24 hours or less to reconnect to the server. Beside that, presence setting is joke. We are set up properly to have the device sense our phones locations. Since the update, most of the time our app is even functional , it has no idea we are away when both our phones are not at home.
Get your act together google!
Horrible horrible horrible 1/5
I have a Nest doorbell, 2 thermostats, 3 smoke detectors on the Nest app. And 2 outdoor outdoor camera/floodlights on the Google home app. I would throw them all in the trash if it wouldn’t cost at least $1000.00 to change it all. I changed my router 6 months ago and spent hours trying to connect to the Wi-Fi and new router. I finally got it working. We went away and there was a power outage that knocked everything offline. I’ve spent 2 hours trying to reconnect to Wi-Fi and restarting the router. The app is useless. The hints are worthless and I’ve come to hate the entire system. It was great as Nest. It’s the bottom of the barrel as Google.
Memolesta mucho 1/5
By Pablo el beybon
No medeja aser cambios en la app
Remote for chromcast 1/5
I was very happy when I found out I could use my phone as a remote for my chrome cast through this app. It worked for maybe 30 minutes then I could not pair it again and it did not work at all, saying something about connection problems
I’m very disappointed because I had very high expectations…
The entire google product line is horrible 1/5
By resh dog
I have wasted more time trying to fix issues with googles home app and setup than any other tool on the market. Once you get it going, it all works fine, but have one issue and you will lose your network and get to do everything all over again. So, like me as I add new stuff, the tools break and what do I get to do, spend all day getting everything setup again. Sure you can call support 24/7 and you’ll get the same steps repeated that you see online with no resolve.
Im a systems engineer and do not recommend this product for any normal home owner unless you want to spend the extra money to have a staff come fix everything at a price.
Cannot delete group. 3/5
By Last Week iPhone Newbie
In the Family WiFi section, I have a group that I created to add the kids’ devices. I don’t need the group anymore. There isn’t anyway for me to delete the group. I can make changes within the group, but there is not a delete button.
Google, please fix this problem.
Incredibly Stupid App. Go Back To Nest 1/5
By Trust Media
The user interface is horrible. Very uncomfortable and inconvenient. Can’t view full video history, only “events”. Connecting new devices is close to impossible. I went back to the Nest App and my brain can’t comprehend why they would kill off Nest for something so garbage to replace it
The day Nest dies, I’m getting rid of all of my google products and purchasing something more user friendly
GlowUrGoddess Influencer 4/5
I wish some of this had an option for simpler terms for those of us who aren’t tech-geniuses really (my ex/neighbor is an IT Tech and into also sorts of technology and got me this Chromecast for Christmas and it was easy-enough - just long lasting - to set up but when I had to troubleshoot later, I couldn’t seem to figure out what I was doing wrong. Tried the reset button, unplugging and replugging all chords, swapping batteries, watching YouTube videos… finally my ex comes over and the answer was simply that, after a reset, I had to turn it on for the first time by the button on my tv itself and not the Chromecast remote. I sure felt dumb for not even thinking of that! He bought me a Google Nest Hub too and that I can’t figure out how to use for the life of me but love these new Google products and would like to be involved in sharing feedback and improvement ideas for use that allows people with dementia even to use with ease. :)
garbage app that never works 1/5
By Donny Blarko
App is trash 1/5
By Brendon Gone
Absolutely awful for Nest Cameras. The old app was way better. Fix this
Google Wi-Fi mesh 2/5
By HELP me 007
Worked great for a long time… complete run down to a slow trickle on the mesh… I mean on floor 2 and 3 went from a speed of 300 and 200 to 8 and 3… floor 1 around 800…
Finally got in touch with customer support (wasn’t easy finding out how to do that) and they were excellent in helping me completely reset everything and get back to work. However, there was no improvement in floor 2 and 3, perhaps worse and some of our devices that count on a good signal stopped working… a 2nd compete reset proved not to work.
I believe the mesh system had just burned out if that is possible, just didn’t work as they did for years… So I purchased a totally different system and very happy with 800 floor 1, 450 on 2 and 250 on 3.
SO many glitches 2/5
The app hardly ever reflects which lights are on - it says lights are on in three different rooms right now but they aren’t after a voice command. The preview version wasn’t much better. I was hoping maybe things would work better after me leaving the preview, but I’m at the point where I’m about to attempt resetting all 26 lights/devices and reprogramming them but talk about a hassle with them not working properly all the time!!!
One of the worst apps I have ever used 1/5
This has to be one one the worst apps I have ever used. It crashes non-stop. Anytime I want to look at my cameras I have to close out the app and restart it just to view it. Most of the time I can’t look at more then one camera before it crashes. The old Nest app was much better but new devices are not compatible. Google should have held on to a few employees and had them work on this app. Incredibly disappointed in Googles lack of caring about customer experience anymore. They are officially a corporate giant who has lost their way. Money over mission.
Follow up to googles response…it’s not an issue on my end. I am a software engineer. The issue is lack of support on Googles end. It is very buggy and not reliable. Makes me wonder if it’s even tested before updates go out. Look at the user reviews. It’s not the users…it’s the app and googles support of the app. It’s on your end.
Google doorbell notification settings 1/5
By Home integration specialist
The Google doorbell notification is time sensitive notification and there’s no way to change it for iPhone or iPad
Please fix so you can add ring settings, so it rings like a bell on smart devices
By Hillbilly 331
I’m trying to connect my cameras to my new network but I’m having issues any one knows what to do??
Burns Battery 1/5
If you switch apps and leave the camera view open this app will superheat the phone. Even if it’s been 20-30 minutes I’ll come back and the phone burns my hand.
Can’t believe in 2023 this kind of abusive behavior from an app is allowed. Do better Google.
Can’t just change wifi network! 1/5
By Ann Lynn
I set up a new network in my home and guess what, you can’t just change the network anywhere in the setting in the app. You have to delete the devices, reset them, and reinstall them to get them on the new network. You’d also have to do this if you change your password. Good security dictates you change your password periodically. Only my google home items require this every other item in my home was simple and easy to connect. Won’t be buying any more google products!
Keep improving… 4/5
Google Home Mini product doesn’t have option to stop comments/acknowledgment. Example: If you say “Hey Google turn light On” it performs action and announces it. There’s no way to stop these announcements! Just perform the command action. No need to speak after😄
Hot Garbage 1/5
Bought a new outdoor cam and went with nest since I like the doorbell. Google is forcing Nest apps to use this app to control any new cameras you add- you can no longer add them to the nest app. This is a huge downgrade. Poorly organized, less features, all bundled into one goggle app that spys on you. I dont want this app installed at all…. Looks like Im Going to have to rip nest completely out of my home, which is disappointing since the thermostat and doorbell are pretty good products.
Constantly Crashing 1/5
The video section constantly crashes.
Least secure camera 1/5
Doesn’t tell you if the camera lost power or connection just says no event.
Truly a trash service that is more Troy or than it is worth. Impossible to upload desired picture on google hub. Impossible to play music in correct room. Impossible lie to do simple tasks like start a time thin the correct room. Thank god I got this piece of junk for free.
No good when down 1/5
If there is an outage you’re screwed. Google home has a 90% uptime at best. When Google home is down you cannot use any of your devices. Not very smart for a smart home. I don’t recommend.
iPhone/Apple Compatibility Issue 4/5
Flood Light Camera-Equipment didn’t allow my Apple iPhone to install it. My husband had to finish the process on his Android phone. He tried first many times on his IPhone as well. Works well now.
Garbage app 1/5
By It's That Guy
Tells me to turn in my wifi in my device when it’s already on. I have no way to proceed with setting up my nest mini.
The latest update discounted my devices and I’m unable to reconnect… there’s no WiFi setting….
Not a user Friendly 2/5
By Jacqueline T3
The broadcast bottom doesn’t work. Lights won’t respond unless I log into my Cync account. Delayed response when asking to turn lights on or off. Colors do not change from orange to red or red to orange it just stays red. Always takes about 3 hours to connect/ reconnect when replacing bulbs or when the internet has to be rebooted.
Crash Crash Crash! 1/5
I loved the Nest App. I don’t recall it ever crashing. Was forced to Google Home. Google Home crashes on almost every visit to my cameras.
Awful connectivity!!!! 1/5