Google My Business

Google My Business

  • Category: Business
  • Release Date:
  • Current Version: 3.24.0
  • Adult Rating: 4+
  • Developer: Google LLC
  • Compatibility: Android
25,434 Ratings
$ 0

Google My Business App

Every day, millions of people search on Google for businesses like yours. Make your Business Profile on Google stand out for free and turn those searches into your customers with the Google My Business app. More than just a local listing: - Make edits to your Business Profile on your phone and see those changes online on Google in real time. - Easily add special hours, your website, and phone number to keep your Business Profile up-to-date. Easily connect with customers on the go: - Respond to reviews, message your customers, and see your followers in the Customer Tab. Share with customers what makes your business unique: - Upload photos and add filters to attract customers who search and find your Business Profile. - Post offers for your product or services, upcoming events, and deals. Get insights on your business: - See insights on how customers find and engage with your Business Profile online on Google Search and Maps. - Receive real-time notifications and updates to keep track of your customers on Google. More features on Google My Business: - Create a free, mobile-friendly website that works hard for you in the app.

Google My Business app screenshots

Google My Business app reviews

  • Poor reliability 1/5

    By Ramzi417
    As a business owner, I appreciate reliability. This app does not provide it. Crashes every time I try to draft a response for reviews. Horribly disappointed and frustrated.
  • Customer support is crap 1/5

    By cain enterprizes
    The customer support is crap ask them to take down 2 bogus reviews that had nothing to do with my business but more people mad at a remark on someone else’s Facebook post and google refused to take them down even though they can greatly effect my business!
  • A little confusing 5/5

    By Uchooze1
    Very helpful insights.
  • Fake account 1/5

    By Cool_BiH
    google says it's good for my business that 3 users who haven't used our services have given a rating of 1 (fake account).
  • Love the convenience 5/5

    By Jackie.The.Realtor
    It’s always nice to have everything that I need in one easy to manage location!
  • App is great however google review policy 0 star 1/5

    By amit8028
    This app is great if it works properly. However google allowing any one to review a business that has no interest in business is not so good. We have reviews from google User they has never use our services or even called our business.
  • App keeps crashing while responding to reviews. 1/5

    By theAya
    What can be more frustrating than opening up your reviews and spotting a customer unhappy with your establishment? Try responding on the app only for it to crash when you have almost finished your response. Then have it happen EVERY FREAKING TIME!!!! I give up with the app.
  • Worthless 1/5

    By AppleObsessed
    Crashes and freezes. Have to use GMB from my browser because the app doesn’t work at all.
  • As much as I love this app I do have one problem 4/5

    By will phoenix 9mm
    I made a new google account for my new phone and I can’t switch over my business to that new email address. Other than that this app is amazing.
  • Terrible App 1/5

    By fhfjnk IG dj
    I verified my listing in January 2020. How does someone get access and take over my listing that’s already verified?
  • Poor service 1/5

    By laloimh
    I had my business on here for a year and had no calls or messages,I removed the app and wouldn’t recommend using it to anyone very poor place to advertise
  • Great App 5/5

    By Oberon9250
    Works like advertised!
  • Good job 5/5

    By pfatowing
  • No working 1/5

    By sergo7099
    updated stopped working
  • cant combine accounts 1/5

    By Mandalorian49
    i have tried to combine accounts unsuccessfully for years
  • App works good 3/5

    By theranchito
    I am working with this app from years ago And is good and not Because the business just got bad reviews and we can’t do nothing Some times are fake news And the people don’t know how works every star if the customer don’t like something in your place Easy just put one start and no explanation of nothing we never knew what’s wrong And the app needs to educate to Avery user
  • Difficult Verification 1/5

    By Fizzle Dizzle Mizzle
    I have a google listing that the public is allowed to leave reviews on, however I am not verified so I cannot respond. Our mailbox is severely damaged and we cannot receive mail at our location. The owner of the complex refuses to repair the mailbox. So I reached out to Google support hoping they would verify another way. I emailed Niharika many photos and a video of our address. They said those weren’t good enough I must have a Corp domain. I do not have a Corp domain and honestly I don’t even know what that is. So now I am stuck with a google listing that others can post on, but I can’t respond and it’s MY business. This is very difficult and it should be common sense to help small businesses stay open and gain business during a pandemic. Horrible job Google.
  • Great App 5/5

    By Tmetzzz
    Wonderful app for the small business owner, tailor your profile to meet your needs and post pictures of your work often. It helps validate your business with the latest up to date information about your company.
  • Great app 5/5

    By Big Jaaay
    I like this app.
  • Terrific! 5/5

    By Commish190
    This is a very helpful and productive service, Thank you!
  • Google my business 1/5

    By BladeKeeper
    This app is not any good. Even after having been verified the app does not allow me to list my hours only hours pre set by app. It does not allow me to list services my business provides as they are not pre listed in the app archive. I am going try to delete my business from Google lists. Google rep acknowledge the flows in their website as an error but informed me unless I pay a monthly or year fee that Google would not correct their errors. Google has caused me more problems than it has ever helped me advertise my bussiness!
  • Love it! 5/5

    By evi vegas
    So easy to manage your business and be in control of your views! Thank you!
  • Perfecta 5/5

    By 2beone
    Excelente app puedes publicar tu empresa y funciona súper bien
  • Worthless app 1/5

    By cwcaison843
    Google has flat out stop communicating with business owners and have allowed fake review done on you to slander your business reputation and mind you most of these accounts giving reviews or not even real people. I’ve had enough of social media I’m considering doing away with my online advertising I’ve made it in the profession I’m in since 1997 just fine without it.
  • Great App—extremely horrible customer service 1/5

    By 2DogsRisticVintage
    It is nearly impossible to get service with Google. There is no one to talk to and no one to email. Hive us an ongoing g problem for a year and I get put I ti a circle pattern with no positive outcome. No matter how many times I complain, they won’t help fix the problem. I’ve been forced to permanently close my business on google. Let’s see how Bing works out for us!
  • Reviews don’t post. 3/5

    By Red Line Home
    The app is average. To get the most out of the app you have to pay. That is how they make their money, I get it. But, my customers leave reviews of my business that never show up on my profile. I will update the review when or if I can straighten this issue out.
  • 5* rating 5/5

    By Cruz914
    Easy to use
  • Horrible 1/5

    By nbsopha
    Verify address feature is a nightmare, there's zero customer support, kind of amazing how big Google managed to get by being so user-unfriendly to its paying customers.
  • Not working 2/5

    By wendybarb
    For some reason when responding to a customer either in message or in reviews everything freezes and the app shuts down. At first I thought maybe it’s my phone so I went to my laptop and it did the same thing, so I logged in on my iPad and it froze halfway through answering the questions. I can’t communicate or run a business this way.
  • Photos need huge improvement 2/5

    By bombs away mom
    Photos take days to upload and often upload with the wrong captions. Have requested help numerous times with no response
  • App 2/5

    By clvolz
    This app is ok I confirmed my account months ago and it still doesn’t show up on google searches or on google maps but yet you go into the app and it says live. I’ve contacted support several times to no avail.
  • Terrible 1/5

    By cant edit hours
    Going on a year trying to correct hours of operation and no one at Google can figure out why it won’t update lol Had a balance owing on a business account which got closed before balance paid , can not pay the balance now because closed the account. After investing about 30 hours in these issues just gave up.
  • Unsure 3/5

    By Papas Chapin
    It is easy to use but not sure how much it has helped the business. It has tracking info for people hitting the website and calling but it didn’t seem to coincide with the information we were following to track calls and website hits.
  • notifications never show up 4/5

    By katkingly
    The app works for what we need, but we don't receive review notifications.
  • Verification 4/5

    By ksweet0966
    I was sent a verification code. When I put in the code it prompted me to download the app. When I did it told me that I needed to verify it yet again. This is very aggravating to have to wait yet again for another code to be mailed. This could be done a lot easier with a text code or email code. It says you could choose that but when I tried it would only let me choose to have it mailed.
  • SOLID ... add to internet presence 5/5

    This application is perfect complement to maps, Google ads, and organic Google search. My traffic has consistently climbed over five years as I have continued to refine my listing. Worth paying attention to, and making improvement over time, the results will show and compound over time.
  • Great snapshot of business 5/5

    By Amanduh0121
    Easy to use and manage with helpful insight
  • App is great except my customer reviews are not showing up on google maps 4/5

    By gigi peachy
    Google reviews are not showing up
  • No Review Are Posting 1/5

    By Abceafkkdjsj
    I have had my clients try to post reviews for my business and what I do as a Real Estate Agent and nothing is showing still? i send your link to them for a review and it continues to say none!? Please help with this?!
  • App is great except... 3/5

    By Office-Work-2020
    It’s great to be able to have control over the management of opening hours... posting images... and other business info. But the problem is there are people who write fake reviews. Whether with intent to harm your business or simply to earn free points on google & get the title of “local guide / expert”. We’ve had problems with a couple of the latter. We’ve tried numerous times to report them as having “conflicts of interest”, but Google is non responsive. It’s just unfair. We work very hard to satisfy our real customers and build a reputation. We do not need a non customer to berate our service and be empowered and rewarded by Google. Just look at their other reviews and you’ll know they’re just collecting points! For example, if they’ve reviewed 14 KFC branches & 10 McDonalds in 1 city, then they go and review the Ritz Hotel, you know there’s something very wrong. Also, if they’re reviewing a restaurant or bakery and have no food or invoice or interior photos, then chances are the reviews are fake.
  • Garbage 1/5

    By mikeek86
    We follow all of Google guidelines and all of a sudden companies with no reviews are above ours.
  • Owner of Aqua Pools Del Valle Llc 5/5

    By Black Nnight
    This is One of the best service app” ** I LIKE IT”.... thank you Google
  • Life changing 5/5

    By grunt2boss
    If you have a boss and you want to be one ..start a website with this app ..keep your job , grow ..... maids ,any kind of construction ppl if you wanna start a moving company or if you wanna start a scrap company or even Mobile mechanic anything just get your business on goggle then download goggle adds , watch YouTube Google ad words success stories
  • My reviews are not showing up on my page!! 2/5

    By Joe S MVMT
    I have gotten 3 people to write a review on my google page to help boost my google rating. My reviews are nowhere to be found. They is no one to contact. It is very frustrating to start a business and not be able to get reviews.
  • Google Business 1/5

    By JasminWSlew
    I used to love Google before I became a business owner and now I literally can’t stand them. The google business app never works and is always fighting the company I’ve hired to maintain consistency in menu and times. They constantly call to verify my business when I’ve been open for two years and have verified probably 20 times. You can never get ahold of them when you need to and they’re always calling. I don’t have time to be fixing and re-fixing problems that Google Business makes for me. Y’all need to figure out how to be better partners for business owners.
  • It’s good but- 4/5

    By crich4279
    There are definitely some things I don’t like too much, it’s not super user friendly
  • Great Reputation tool 5/5

    By cjenkins66
    I have used Google Business Ap and I can reply to customers at any time. It lets me know what customers experiences are. Very satisfied and I will continue to use.
  • Facility Servus Ltd. 5/5

    By thomas wilt
    Love this app
  • Google business has no support whatsoever 1/5

    By smc11092
    Someone has hi jacked my google business profile and reviews are being deleted, I do not have any access to editing my profile and no one there to troubleshoot this with

Google My Business app comments

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