Horrible App OS 2/5
By Grace Gray
1. I can’t contact anyone for help within the app for trouble shooting purposes.
2. I keep having to delete the app because every time, I tried to order it doesn’t let me modify (add/delete) items once I’ve proceeded to check out.
3. (This point has to deal with #2) I placed one order a year ago and I have not been able to order ever since because there are two items in my basket that I cannot delete no matter what I do.
4. I’d love to use this app if my basket could be reset. This app would be very convenient if I could use it. If someone could help with that, it’d be great.
I love gopuff! they don’t have an amazing selection, but they’re always pretty quick and are super nice! love that there’s no delivery fee. I have received expired milk, but when I put in a complaint, they immediately reimbursed me. Good customer service!
Do not use 1/5
By sniper guy
It says you can order food and booze at all times but now they have time of operation and it is no longer an app I will be using
By Annabelle Prevost
Never have I ever been un-happy with goPuff. It’s wonderful & convenient. Especially if your special needs child is having a rough day leaving the house.
Great App! 5/5
By Amber Bowes
I don’t usually review apps, although goPuff is one of the most innovative and creative ways to dine at your own home without have to make your own snack
Good snack and service 5/5
By Stephanie Fields
Steak tacos were delicious so was the steak burrito. Chip and salsa was fresh and tasty. I probably will visit the place myself this weekend.
A lifesaver for a traveler 5/5
By Jasper Ashbolt
My work involves travel and this is a life changer. I’m able to get great snack delivered to my hotel room without having to wait. Love it!
Awesome and Convenient 5/5
By Dylan Teece
So easy to use while at work, don't have to make any calls, just order through my iPhone and snack is here 30 minutes later!! Love this app!!!!!
Best thing ever 5/5
By Sebastian Bice
This app is amazing! There are over 37 places that deliver in my area and dozens that deliver late. Perfect for when you are lazy, sick, or hung over.
By Jaxon Cuming
Good sorting options and search parameters. App is intuitive and runs smoothly. Store multiple addresses and review past orders. Couldn't ask for a better app!
So down with goPuff 5/5
By Matilda Cathcart
I use it constantly, the customer service is amazing, if a delivery is way past the time stated they are great about making it up to you. Holllaaaaa!!
Crash Help 5/5
By George Henley
I'm a big fan. Mine also crashed. All you have to do is delete the app and do a fresh install. Then you can order your snack to your heart's content. Enjoy!
Worst delivery 1/5
Have ordered 20 times 15 times bad first 5 good when they started. The times are wrong I have had them come an hour and 45 minutes late. It’s terrible.
Just no showed because they didn’t have my wine. Called twice found out from supervisor they were not coming because they never called to say they didn’t have the wine or to substitute after an 1.5 hours.
They brought the wrong thing last time and and 2 hours later. Aweful service. When thy opened amazing!!! Now terrible!!!!!!
Don’t get this app at all 1/5
This app is completely trash I’ve waited 2 hours for a 17$ purchase. Never use this app again 💯
I’m not sure who the problem is 1/5
At this point I’m fairly content with never using this app again, I would rather go through the process of going out and shopping then ordering a couple drinks off these guys. I don’t think they have ever brought me an order without there being at least one issue, to the point I gave up on complaining. Half of the time my order was brought out to me, I was missing items and an item I typically frequent are Red Bull’s, which they don’t seem to know the difference between 8 and 12 oz, because I always order 12 and usually get 8 oz, which is a complete different price. Another thing that has happened over and over again with the drivers is they never seem to have ANY change on them, they have to know what the balance is before they leave their workplace, the tip is included in the balance before you place the order, if my order is around 30 dollars and I don’t have bills smaller then 20s I refuse to tip these horrible employees anymore then I already do, one night I ordered drinks around 12 midnight, stayed up until about 2:30 am waiting and eventually fell asleep. I loved this concept when I first discovered this app and was practically throwing my money at them, but unfortunately it’s the most poor run company as far as face to face customer service, i will give it its one star although, just due to the fact the Red Bull’s were at least the original flavor ever time.
You Don’t Deliver In My Area And I Feel Thats Dumb Because You Expect People To Download Your App And There’s No Delivery In There Area What Type Of Stuff Is That Do Better
Honestly amazing. 5/5
Look, I understand the bad reviews as well as the wait times, but every time I’ve used the app, I’ve had awesome service and great explanations as to why my order might’ve taken longer than expected (which has only happened once). This. App. Sells. EVERYTHING! Living outside of Denver (Westminster, CO) doesn’t put a wait time on my deliveries at all, plus they give you a warning when they’re running behind due to weather. The app is sick, only thing I wish they had on their menu are those extra spicy hot Cheetos (my all time fav. developers, if you’re reading this, please add them lol). I’ve had the same driver deliver to me every time, and like I said, super great customer service (he told me my puppy was cute. Shoutout to you dude).
5/5 stars. I recommend 100%
App keeps crashing current iOS on 6s plus, says that “We’re having trouble getting your user details” every time I try to checkout. Please fix
When I tried to order it kept saying that I’m not signed in but I was signed in so I tried calling them and they said will try again there’s that thing we can do for that so I finally got it and I payed money for my food and I ask for some kit Kay and sprite and they never showed up till the next day so I called them and complained they said they didn’t get my order right away in the order for just Kitcat and sprite. What’s $10 so I would prefer you not to download this app because they will scam you
Highly Satisfied.. Continuously 5/5
I order almost every day at this point. GoPuff takes less time to arrive than pizza delivery, Uber eats, postmates, etc. They have never messed up a single order. I will continue using goPuff and I would recommend it to anybody! Also they don’t just have food, anything you can or can’t think of, they have.
Go puff is awesome! 5/5
By Pool addict1818
I love this app! The drivers are super friendly never late and always professional! They’ve been there for me when I’m sick or I just need a treat! Thanks Go Puff!
Unnecessarily too expensive 2/5
They need to cute down on these prices it is way to unnecessarily too expensive like I can’t even believe that a bottle of pop is four dollars and it takes about an hour to deliver I suggest you go to dollar general and buy u some pop for only 2 bucks PERIOD
It’s obscene- just gets slower and slower every time. 2/5
The delivery takes 2 hours minimum every time. I know they deliver from a warehouse but honestly they need to invest in real estate closer to their customers. It’s obscene. At least the delivery guy I got this time was really nice. So I appreciate that. I want to believe in this business. Been a customer since the beginning. But it’s really got to get better.
By dereck holley
When are y’all going too Expand?
I can order a half mile away from my home. But not at my home. Which makes this a useless app if a less than a mile makes a difference.
In what way is this not convenient? 5/5
By Olivia Hopetoun
The title says it all. If you're hungry and you're lazy then open the app and you're set. It doesn't really get any more simple.
Way Too Convenient 5/5
By Molly Holder
I can go a whole day without leaving the house let alone putting on pants or even talking to another human being. It's great. Thank you goPuff.
goPuff is the truth 5/5
By Gabriella Callanan
Great customer service. Great network of some good carryout/delivery spots I didnt even know were in my area. Long live goPuff. Love, Fatboy
Toby Bracegirdle 5/5
By Toby Bracegirdle
Love this app!!!!! Great customer service and frequent coupons to use. Just wish more places would sign up to use goPuff - not all local places are on it.
Easy to find new things 5/5
By Amelie Lister
Great app that takes the guess work out of searching for delivery and a seamless ordering process. We use it a few times a week and love it!
Great service! 5/5
By Alice Geils
What would I do without goPuff? Love the review and search functions. They've even given me coupons when vendor stores give crappy service. Love goPuff!
I love goPuff 5/5
By Natalie Farber
More and more I'm opting to use goPuff than going out. It's such an easy way to get a variety of snack. My orders have always been right and on time.
Great app. No complaints! 5/5
By Amy Warfe
I've been using the app for years and have only had positive experiences. Timeframe fairly accurate. No problems with orders. Easy to use.
Customer service 5/5
By Leah McKinlay
There customer service is off the charts. Had a store cancel an hour into waiting for delivery and they took care of me like a champ. Awesome!
Super convenient always works 5/5
By Andrew Dunbabin
I use this all over the country. Great system, always works without problems. If you're not using goPuff.. then what are you doing..
I would starve without this app! 5/5
By Blake Greig
Always timely and always accurate. Delivery personnel are professional. Incredibly practical app for busy people in the real world.
Great service and easy to use! 5/5
By Harrison Ferguson
This is so convenient and easy to access great store snack after a hard day at work when you don’t want to cook! I am sold on it!
Don’t think just download! 5/5
By Spencer Turriff
All of you favorite stores on one dashboard! Just a click and your snack is on its way ! Deliver fee can be price but it’s worth it !
Zero stars 1/5
I live in a college area of AZ. I downloaded this app tonight and it’s taking forever. This is getting deleted as soon as I get my order, IF I even get it tonight. It’s just ridiculous to wait this long for anything to be delivered with this area being so central. Also as I read the other reviews, a big chunk of the 5 stars look fake.
I don’t recommend this app 😡 2/5
I ordered something and I had 7$ off and then it took 3 and half hours till they came and when they arrived they said my order was 15$ when it was 6$ I’m really mad and I don’t recommend this app it’s a big scam and over price thing too much .
Easy to use! 5/5
By Ethan O'Haras
I love using this app when I'm feeling hungover and lazy. snack is pretty much right on time. It combines my two favorite things - eating and not moving.
By Piper Kramer
So far I've used it 3 times with 2 different locations (work & home) and it has been smooth clear and flawless experiences. Will definitely continue to use.
Great Customer Service 5/5
By Madison Henty
Easy. Convenient. And the customer service is extremely helpful. If ever I have an issue, they resolve it in a timely and professional manner.
Works without issue and is intuitive 5/5
By Sean Crotty
No issues, good customer service. Refunded me for an item that was delivered and then credited my account for the inconvenience.
Outstanding concept, even better design 5/5
By Mia Menzies
Super easy to use, order was ready as I had requested it. Full menus, and even tells you if it's open or not. Love this app!!
Been waiting for this for years 5/5
By Sophia Proud
Used to hate having to use the phone to order delivery. Now I use my phone for it all the time. Kind of scarily addicted to this app!
Love goPuff! 5/5
By Eliza Goodchap
Without goPuff, I'd never be able to search for exactly what I'm hungry for...too many choices which can be overwhelming. goPuff makes it so easy!
I ordered food over an hour ago and I just got it, after they told me I’m within their closest range or whatever
Love it!!! 5/5
This app is so awesome, my driver is always fast and nice. We have not had a single order messed up.