Requires impossible verification in PH 1/5
By Tall Tom San Diego
Worked fine in Vietnam. Now in Philippines requires identity verification and proof of permanent address which is not possible as a visitor. Won’t accept cash either.
This App is just killed any foreigner use. Tacos are known to be unreliable and dishonest with foreigners.
This simple problem means I will cut my trip short and never return to Philippines.
Goodby tourism.
garb 5/5
By huynh ngoc hung le
tuyệt vời
Trà ngon 5/5
By katysony
Trà và nước hoa quả ngon
Easy app to use even if you are a foreigner 5/5
By Bmwtwinturbo512
Wow used this app exclusively while traveling in Vietnam! Get anything you want delivered to you cheap and quickly!
Fails to use GPS 3/5
By Changing Spots
This app usually works great, and is a pleasure to use. But sometimes It ignores my location, shown clearly by GPS, and says I am somewhere else. It completely ignores and refuses to accept my real location.
H 5/5
By hoboha
Friendly easy going driver.
这个app做的太差了 1/5
By Effff000000
经常无故扣款，取消订单不退款，以及订单延迟各种bug
Verification not working 1/5
By Saint Vir
I sent required ID and selfie and address. I received a notification “Live verification successful.” However, my GrabPay Wallet status still showed as “Verification in progress.” I resent required ID and selfie and address. Again, I was notified that “Live verification successful.” 24 hours later, GrabPay Wallet still showed “Verification in progress.” I sent all info again for the 3rd time. Sure enough, I was notified “Live verification successful.” I am still waiting for the wallet status to update. (I have a screen grab of successful notification but I cannot upload with this review)
Willow am Lacey 5/5
By Big Island Bill 🏝️
Excellent app! 🌝
More than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 5/5
By Johnathan Luhan
I can give million stars ✨⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Grab the Best way to travel 5/5
By Raymond916
I love Grab as respond so quickly and reliable also very friendly
XEM LẠI CÁCH PHỤC VỤ 1/5
By Dang the hai
Đặt grab lúc nào cũng bị đổ đồ ăn ra bên ngoài, nhìn rất bẩn, đặt lần nào cũng bị đổ hoặc thiếu món. Nên xem lại cách phục vụ.
Excellent-On Time and Easy 5/5
By HawaiiKaiKev
We’ve had really good service with Grab in Thailand
Great driver 5/5
By Prof nimnims
My driver was so smart and kind and helpful
Cool driver 5/5
By adventure singapore
He knows about Malaysian History and shared it with us in a funny way
Not so pad 3/5
By ahmed aladawi
In the beginning, I was happy when I found out about the application. I thought it was like Uber or similar, but the application is good just It has a few major defects and must be fixed, such as locating the customer’s location always wrong. Also, the driver does not understand the customer’s explanation . The most important problem is that they take the value of the trip twice, and when replacing the car request with a motor pic request For faster delivery, there is a difference in the price that is not refundable. In the end, the application is not bad, but do not save the credit card in the application. pay cash better and accept my greetings
Reliable 5/5
By AllGood40
When we first got the app on Sep 2021 after moving to KL, it was challenging. We had back to back incorrect deliveries and it was frustrating. However, for the past year, Grab has been quite reliable for me and my family. Delivery folks also have been great about calling/notifying us of the delivery, or sending picture message of the drop off. Little things like these are appreciated. Thanks Grab team! Keep it up.
Cancellation impossible in Thailand 1/5
By rc4001
Driver didn’t want to come and asked me to cancel. Nobody including reception of high end hotel found out how to do it. Was charged even though driver never came. Complaint with documentation with to result. Was advised that in Thailand other apps are safer.
方便快捷 实惠价值 5/5
By 高Ko Aung
我是第一次使用，让我再次感到科技带给人类的方便快捷。感谢
I don’t use much anymore 1/5
By jhshin2
As a family of 3+ mid sized dog, Grab makes no sense anymore. We can only take Grab Per XL. That usually costs 2-2.5x a regular ride. Comfort Delgro allows 3 ppl + dog for same taste as regular taxi.
So our use of Grab is about 1/3 to 1/4 off what it used to be.
Lovely Gent! 5/5
By Sara G Party Gurl!
Comfortable clean car, well air conditioned, drove safely and smoothly. I’d take his car again!
Very good Uber substitute in Asia 4/5
By ygotobekidng
Overall the app works quite well. I have only used the ride version only. They definitely have many grab delivery drivers. Unfortunately the vehicle drivers can’t deliver In traffic so only scooters or bicycle is appropriate. The only thing I have difficulty was the app does not pickup your location accurately
Cash requirement not advertised 1/5
By sybcr274*9'
The app is highly ambiguous as to payment type. Do not use if you do not have cash.
Great 4/5
By Fhvrrf
Not all people keep change some drivers are rude and not available everywhere
But Greta when able to use
Great app 5/5
By Atpdefiler
I have been in Asia more than a year by now and Grab is the most consistent, professional and detailed ride/food/delivery app I think. Their revenue may actually double in the next few years
Grab 5/5
By Aceaxesss
Best way to get around town .. I haven’t rode a bike yet but that’ll be soon !! Book them and sit back and relax !! They will find you !! Take a picture to help them locate you if you need ! 🙏🏽♠️🖤
Worst support ever..cant cancel orders..Is this a service or a dictatorship? 1/5
By Grad got bad
Non existent customer service..app works half the time..this is a service not a privilege. Penalize thier customers.
Thanks! Ride is good. Food is very bad. 5/5
By Love not love
Love the rides. Food in Da nang Viet Nam not so much. I ended up trash all my food. Grab needs to reconsider and select only best quality vendors. Very bad experience with food delivery in Da Nang. Saigon food was great.
Great for taxis in Singapore! 5/5
By Language Learner Guy
We found the app to work very well got taxis in Singapore. Nice job!
🤢 1/5
By воцделатвоалплк
I hate you service, it’s absolutely awful! I wasted a lot of time with your “sorry we can’t find a driver” after 40 mins “your order is on the kitchen”. Canceled orders will not be refunded immediately, it’s super annoying. And you don't even get discounts for canceled orders.
Not Worth The Time 1/5
By Peter in Chicago
Several times I was charged for a taxi which never showed up. The billing goes right through, but finding a cab to actually take you on said ride is another thing and more often than not does not show up.
No refund after finally canceling! This happened 4 times.
Chú chí 5/5
By chu chi'
Lần đầu xù dung.grab, kết quả tuyệt vời,rất hài lòng.
Senior Citizen Discount 5/5
By LitaQ
Thank you for honoring our senior citizen card.
Unusable 1/5
By ilovefakesoccergameslol
Doesn’t accept American credit cards
Login FB Problem 3/5
By BadongDeJoestar
Kinda annoyed that I can't verify my account. I logged out my Facebook already from Grab but still it says that my Facebook is linked to my old account.
Not App Store compliant 1/5
By elgrego1939
Doesn’t offer Log in with Apple until after you’ve given your phone number. Defeats the purpose of Log in with Apple.
Good driver,very friendly… 5/5
By Jimmyhanh
Good driver,very friendly…
Late drivers. 2/5
By 612303
There needs to be a company wide policy that if a driver accepts a ride that they come immediately! Not in 19 or 15 minutes. I call a taxi because I want it then, because I need to be on time somewhere. Not 15 minutes after the driver smokes a cigarette, goes shopping or chats with his buds on the side of the road.
Friendly and fast 5/5
By Jeffery Jon
It’s a good service you have good people there fast the friendly and gets me to where I’m going without having to rent a car or a bicycle or walk
The absence of new and clean Grab Cars 1/5
By rodsie5257
Whatever happened to those clean and new privately-owned Grab cars. It takes so long to get a car compared to some years ago. What happened?
Just amazing apps 5/5
By khalilkode
Just amazing apps I am using 🎉😊
ค่าทางด่วน50บาท 3/5
By Lublae
ผมถูกคิดค่าทางด่วน50บาทสองครั้งนะ(100บาท)
ต้องไม่ใช้ทางด่วนอีกจะได้ไม่ถูกโกงอีกครับ
Didn’t get my food 1/5
By ketherj
The driver just hug up on me .
Excellent Service 5/5
By Q's I Tunes
Very friendly with reasonable pricing
Grab app does not let me cancel trip 1/5
By 121155
The ride was stopped after only a few hundred meters. Stopped due to severe weather conditions and the app will not allow me to cancel the trip. I was charged even when I never got 1% toward my destination
Keep saying can not add my card 1/5
By Mid9Commander
Tried adding my card so many times. It went through once and was able to be used. And then got to Thailand and none of my cards worked or can be added again.
Honestly Uber is much better at handling this.
Terrible app 1/5
By Vman2017
Terrible app, terrible customer support
Highly recommend. 5/5
By Tammie McGregor
Very patient and friendly. The bike and helmet are clean. Drive responsibly.
Useless for food 2/5
By Curyas
Food ordering option is useless. They’ll only accept your order if you’re lucky. Find another app, trust me it’s not worth the try.
