Can't access saved locations 3/5
Love this app but recently I can't access my saved great clips locations. It gives an error screen that says we can't load your my great clips at this time. I have to manually find my location by zooming in on a map of my state and it takes much longer than it should.
Great service as always 5/5
One of the best ones in this area!
Great service! 5/5
By PVB Mike
Kat is the next best thing to sliced bread!
App never works. 1/5
This app hasn’t worked in at least a year. It constantly finds salons super far from me even when I’m in a salon already and trying to check in. It is frozen on salons in Los Angeles even though my address is Orange County and I put in my local zip code. Then it just flashes a sad face and says sorry couldn’t load with a retry button. Never works.
Location feature fine, check in feature weak 2/5
The check in feature on this app is a good idea, but if the user shows up to the appointed location only to have to check in all over again with a different, 2x linger wait time, it’s useless. This needs two things: better features for users booking multiple clients and more consistent, higher quality integration with physical locations.
Very handy! 5/5
Nothing wrong with this app. Very handy.
Very convenient and time saving 5/5
By Aditya E
I can check in from my previous stop and be in and out in 5-10 minutes
Can’t check in until store opens 4/5
By Dupped By Sonic
It was 8am and I downloaded the app and tried to checkin for when the store opened at 9am. I wanted to be first in the cue. I kept selecting the location but the field to fill in name wasn’t showing. I kept trying over and over and finally gave up thinking the app had a glitch. Later in the day I tried and had no problems. It was then I realized, it was because location wasn’t open at the time I was using in the morn. You should have that noted somewhere, can’t sign in until the store is opened. I had considered removing the app when I thought it was a glitch. Other than that, very easy app to use.
I want to say this is the worst app ever, but that would just be frustration speaking. Great Clios is great. The app is fine until you try to update your profile then it locks into a loop of not updating but not letting you do anything else either.
I was charged for the app when I didn’t see that I would be. I only wanted a haircut not an app purchase.
Always nice 5/5
Very nice staff....
Angelique, Fair Plaza, Albuquerque 5/5
I Appreciate Angelique’s consistency in always doing a great hair cut for me!!
Convenient easy and quick 5/5
Convenient easy and quick
The Stars At Great Clips!! 5/5
My stylist Alex is AWESOME!!! Best person and best hair cut I’ve had in years!!!
"My Great Clips" STILL doesn't work 2/5
By Daniel Greene
Why can't the developers fix this app? I've been reporting this bug for the past three years years with no resolution. I've also been reporting for three years now that my salon is no longer "Near Fry's" as that store closed. Gosh, please update the app already.
Just right, reserve a haircut and sending reminders 5/5
Checking in saves waiting time.
Their clipping is great 5/5
All the girls at the Sunset branch do a great job. I have been going there for years with my family.
Must have if you get your hair cut at Great Clips
By Jerry A.S.
Love the service and consistency
Fantastic app! 5/5
I like being able to see how long the wait is before driving over. Easy to check in. They then know how you like your hair cut.
Outstanding App 5/5
By Not notes
So simple. Nothing to think about.
Great hair cuts always 5/5
Never a bad experience, great cut good price!
Works good some times 3/5
Definitely helps with wait times. About 60% accurate. 2 min waits turn into 30+min sometimes.
Great...when it is working. 3/5
If the app is functioning, it is a great tool to see which salon is busiest, wait times, and to get on the wait list. Unfortunately, if you are counting on it working all the time, it may not. In which case, you cannot get on the wait list and are stuck hoping for the best.
No matter which salon we go to, the staff is always amazing!!
Great app great place. 5/5
Love this place, great staff.
Downloaded for Shark Week 5/5
Awesome job donating for every download!
Great app 5/5
Really to get checked in while on the way to salon.
I love the app 5/5
I love the app, it is a great way to know if you are busy or not.
Ok App. 4/5
Maybe add something that keeps a history of when you went to Great Clips
Who cares? 1/5
I called in and was placed on their wait list and when I arrived I checked in with my phone number and waited a short time for my turn.
My name was called and the hairdresser read off my desired hair cut, she thought, I said I don’t know what a #3 is but, I would like it cleaned up or something to that effect AND then it went down hill.
I jumped out of the chair and shouted, “That’s not me!” as the young lady took a huge chunk of hair off the side of my scarp just above my ear.
I found out then what a #3 was.
Apparently, there was another person with the same name as mine who was also waiting.
I was in a wedding in 2 days. “It won’t grow back that soon” she said. That’s when I chucked the chair through their window (not really).
It was the manager’s comment that worsened the ‘mistake’ and really caused me to overheat.
I was standing in the middle of their salon, still wearing the apron, while three of them were at the counter trying to figure out why I was getting a ‘buzz’ cut as everyone else in the salon looked on curiously.
Then the manager walks over and says to me, “Are you ready!?”
Am I ready? I sure don’t think I looked ready to sit back down in ‘that’ chair.
Maybe an apology would have been more effective. I know I would have felt a ‘ting’ better. (Am I ready?!)
A long story: (Just make sure they know who you are.)
By Double Nay
Absolute Joke 1/5
Most of the stores don’t correctly handle online checkin. Your wait is always 2-3x longer, and you’ll see people go ahead of you that weren’t checked in ahead of you. Most of the staff are beauty school dropouts anyway and can’t do a proper buzz cut to save their life. Pathetic. Too many issues over too many attempts, never going back.
Amazing app 5/5
I use it every time is go, this was a great idea
It very cheap which I love then super cuts .
Unjustifiably laggy 2/5
For an app that performs such a rudimentary function as this, this is the laggiest app I’ve ever used.
Love this app
Love it to save time 5/5
Simple app. Saves time. Straight forward. Thanks!
Works great to make appointments 3/5
But the app stinks when it comes to updating personal information. It will not save new information. Please fix it.
Bad hair cut!! 5/5
Glade you had a nice haircut I went in wanted mind washed and cut all she done was cut it didn’t wash it and trim it first time and the one I got had an ungly way about her like she didn’t want to do my hair I haven’t been back🥺😩
Nothing of your favorite is working. 3/5
This app could be so much better to cut phone time with both Great Clips and customers. It could simple tell us at our favorite Great clips location if our favorite hair designer is working or not. That will illuminate some phone calls to GREAT CLIPS.
Trolling for my email. 1/5
By Jim Mauch
I shouldn’t have to be inundates by marketing spam to make a reservation.
Good hair cuts 5/5
Pretty nice 4/5
The only thing I would change about the check in page is showing which stylist are available! Other then that it’s great!
Great clips 5/5
Awesome app easy to use
Took her time 5/5
I’m and old man. I appreciated the fact that she took her time and did a good job. Very friendly and seemed to enjoy talking to me.
Too much technology but I have to grow with it 4/5
I’m used to getting a haircut and getting to know my barber, this is new path.
Always great 5/5
Great Clips has never let me down.