Easy to use
By Not notes
Great place, kind people, good fair pricing! Always fast service
Great App. Saves time. I think it would be better if you could also choice the stylist you want to cut your hair. Let’s see if we can get that on the app.
Does what it says. Easy
Great app! Easy to use 5/5
I like that you can look up wait times and check in early. So convenient when you have kids and don’t want them to wait forever for a cut.
"My Great Clips" Not Working ... 1/5
Latest version with iOS 12 hour glasses when touching the "My Great Clips" tab. Force quit app does not work even restarting phone does not work... As a result, the new shortcuts don't work.
Also, creating reminders doesn't work as it appears app doesn't have access or ask for access to calendars.
iPhone Xs Max user
Not a TRUE spot saver 3/5
I checked in online as I was not too far from the salon. I literally walked in just as another person was checking in. Myself, the person who checked in after I did, and one person in the chair. Two stylists working. I know I checked it at least 2 min before I walked in the door, and yet I was skipped over cause of the person who check in after I did. If you’re going to have a “Check In” app, might want to rename it since it not a real check in.
Great Clips App 5/5
By Big D Elwell
Easy check in 5/5
Easy to use
This app is a horrible idea 1/5
So I’m dropping off a package at UPS next to great clips and see 2 employees sitting and talking with no customers. One of them has been cutting my hair for @ 20 years. I’m with my kid so I let him go first and wait for her to finish and do mine. As she gets done with him a guy walks in and she says she has to do him first because he checked in online. I say ok. While I waited 3 more walked in. When she’s done with him and swept up she calls another guy. I said I should be next and she said they all checked in online. So with my 5 year old going stir crazy I demanded her to let me pay for his cut and leave. New rules or not. I’ll never go back. I’ve tipped her $10 a cut since high school. She messed up.
So convenient! 5/5
By Aura Sonic
Plenty buggy 1/5
App apparently does not request to be able to send notifications, once redirected to iOS settings screen I can change settings for location, background app refresh and the use of cellular data, no notifications. As result one of the main features of the app is non-functional. Amateur hour?
Was good 1/5
By Per what?
Twice recently they said it would be 20 minutes after app said they’d be ready when I get there. Need more employees. Switched to local barber .
Got jumped in line even with mobile check-in 1/5
Drove to the Salon with a 24 minute wait. When I got there I was third on the list with a 14 minute wait. At 0 minutes someone showed up and said they were a mobile check in too and two names popped above mine. The App then showed a 48 minute wait. I won’y use your app again because apparently a mobile check in doesn’t mean anything. I got jumped and don’t even know why!
Great Clips App 5/5
I love it! Seriously improves my overall experience because I Cal instantly see what the wait time is....in 2 clicks! Hats off the the technology department that develop and deployed it!
Good app. Here are some suggestions: 4/5
Would love to have the option to select a stylist. I don’t know if it’s possible to relate a stylists “clocking in” as making them available to select or if it’s something as simple as a open text comment box so a user can specify the stylist or anything else for check-in.
Would also like the ability to see how many others have checked in before me that are waiting. There are times it shows a zero wait time but when I arrive there may be several others that checked in online and then arrived in person, resulting in a bit of a wait.
Check-in (&estimates) are BS 1/5
Revised after two more lies from the company...
Your checkin is complete BS. As best as I can tell it is designed to get customers into the store TO WAIT AND WAIT. Then “IT WILL BE JUST A FEW MINUTES MORE - maybe TEN MINUTES MORE. Bait and switch. It’s cheap if your time is not worth anything.
Estimates are consistently more than 10-20 minutes less than real wait. Feels like a total scam to get you to come in.
My great clips doesn’t work 2/5
With every update I try again to set my preferred location as “my great clips” however it never works when I click on My Great Clips. I always get an error “We couldn’t load your great clips at this time”.
Super upset about this! 1/5
App will not update locations from the state I moved from. I have updated my address on file and everything. Super aggravating.
Great application 5/5
Another great experience
Easy to use 5/5
This app is very easy to use and convenient to see where the location closest to me has the shortest wait
Poor connectivity detection 1/5
I tried to book an online appointment but all kept failing to load the map. Other apps on my phone worked so it can't be coverage issue. After repeated tying of 45+ mins I gave up!
Great price and easy! 5/5
Always friendly and available!
Awesome stylists! Awesome service! 5/5
I’ve visited this location twice now and have had the pleasure of Bobbie cutting my hair and both times she exceeded my expectations and I walked away happy! I recommend this location to anyone!
Easy to Use 5/5
By Renee Joy
Easy to use.
Easy to maneuver 5/5
By Sud dude
Thanks for saving us time by letting us checkin and see the wait time.
good app 5/5
great app i love it..
Use the app all the time! 5/5
Thumbs up! 5/5
Great experience everytime!
Unauthorized (401)?? 2/5
The app doesn’t let “My Great Clips” open. When trying to save profile info an error message “unauthorized (401)” shows.
Other than that, the online check in option works and is very useful.
Spectacular service felt welcomed and there’s really good barbers.
Nice app 5/5
0 minutes to 29 1/5
First time use... says 0 minute and turns to 29 the moment I walk in
Great service 5/5
OnlineCheck-In. Save time. Every time. BS 💩💩💩 1/5
Horrible app. Checked in online and when I walk in the app says wait time 0-1 min. Then I still waited at least 25-35 min.
As easy as 1-2-3 5/5
3 touches on the screen and the appointment is booked at one of several locations shown on the app map.
I’ve used it for a few years. Consistently dependable. No glitches that I can remember.
I like that it “counts down” your appointment time on your screen so you know when you need to be there. If the appointment is moved up by a cancellation etc. that is reflected on the countdown as well.
Great Clip 5/5
Very good price and very convenient
Siri shortcut and more 5/5
This app has Siri shortcut and more! I can just have Siri check me in and head to the salon. So convenient and easy.
Great job 5/5
Great job - great cuts. App works really well!
Never a bad experience 5/5
Online check-in through the app makes scheduling an appointment a breeze. Within minutes of walking in, I’m being seated. The girls are always approachable and try to make every visit enjoyable. They are very receptive to clients’ requests and understand people’s desire to leave, feeling and looking good. Thank you GC staff!
By Cherokee Chef
In and out easy and always do a good job
Simple to use and easy for on the go 5/5
App works excellent! Even though I only have 1 location in my small town, it’s all easy to use, simple to check in, and I love knowing the wait time! Awesome! 5/5
Love it !! 5/5
Love the App. Easy to use and understand and very helpful 👍🏼
Killer App 4/5
Great app. It drives my haircut decision. Two things: 1) get 401 unauthorized error when I try to set haircut reminder. 2) similar error when I try to send feedback.
App update needed 3/5
It would be nice if the app could show what stylist was working with their pictures and a profile of their experience.
By texas sadness
Great service and very friendly staff