Worst bank 2/5
By reese's cupzzz
Worst bank in the world ! Customer service is absolutely horrible ! I been waiting on a refund for 2 weeks now because someone hacked my account and they gave me a dispute number and said I had to mail it to them which takes an extra 2 weeks ! This bank is horrible don’t get this bank at all. I have had to many problems and the people at customer service never have a solution to any of my problems! Don’t get this bank
Wish i could deposit my check
Hi My Name Is Raymundo I Buy A Visa Green Dot Card And I Put 200 I WasNot Able To Used It .Then I Went Online And Order Another Card To Transfer My Funds But It Didn’t Let Me So I Let It Go Cause I Was Getting Fuses trade.Then After While I Called It Is say I Don’t have No Funds That My Card Expire Im Upset I Want Answers. Thank You Raymundo
Literal sh*t 1/5
I bought this card and it wouldn’t let me use it online because another official card was “coming in the mail.” It never came, and I tried to use it about 3 months later and there’s a $100 charge from apple that I never approved. Also a $10 one. I asked Walmart where I bought it from and they said they had problems with these cards all the time. DO NOT RECOMMEND.
Worst banking app ever 1/5
By loony b
Anybody that can get there money back from this place is a God
Not looking good 1/5
So, I was wanting to cut GD some slack because they are brand new, but come to find out- they are NOT brand new, and that’s a disappointment. A disappointment because as a seasoned company, I don’t expect to have major complications like I’m currently experiencing. From poor customer support, to simple feature fails, it’s becoming a nightmare. However, this IS my first day with it, so I will do a follow up evaluation in one week.
Update: So it’s been 3 day’s since the first review, and I thought I’d attempt a few regular banking transactions (1- I tried 1 transaction). Same results, so attempted to contact support- but unfortunately , support is currently unavailable. The idea behind GD and the GD Debit Card is actually brilliant from the consumer point of view- if it actually delivers. And so far, it’s been a tragic nightmare. But in fairness, as previously stated, I’ll sit tight another 3-4 day’s and try again. Being an optimistic soul, I still feel they can pull themselves back up. We will see.
Day 4- attempting to link an outside account, I was informed that Green Dot Bank is indeed NOT A BANK! Seems extremely misleading and I have to wonder why they would sell themselves as something they are not
Where’s the application for secured credit card 1/5
Was wondering where’s the application for the secured credit card?
False advertisement 2/5
They say you get your direct deposit 2 days earlier NOT TRUE I’m lucky if I get it 1day early and your cash back not true because my sister waited 12 months and they refused to give it to her because her account went negative 2 times in 12 months,which wasn’t her fault they took there monthly fee when she had no money in her account so if your negative 1 or more times in 12 months they keep your cash back because she still never got hers.....
App doesn’t work 1/5
I registered my card and can see my balance, and I actually even use the card with no problem but when I try to register my card on the app it says I have to go to Greendot.com and register which is the first thing I did. They constantly talk about their app and how u can use more banking services on the app but they can’t even figure out how to make a working app! NEVER USING GREENDOT AGAIN
This is absolutely the worst bank to go through! I got charged an outrageous fee and when I called support they hung up on me! When I called to cancel my card the actually refused!!! I wouldn’t recommend green dot to anyone!!! It’s nothing but a scam!!!
Horrible app horrible service use blue bird 1/5
This is the most unreliable horrible service I have ever experienced with a prepaid card. Oh yes I have money in my account but for the last three weeks it still shows the same amount, I use this for stuff I buy on my phone. I have no idea what my transactions are, if the money I have in the account is correct!!! Other than the service fee you can bet they deducted. People don’t use this service you are better off using blue bird prepaid card at least it works.
I have the mobile app and it has great features for example the slide for balance option.
Horrible app 1/5
This app is so horrible! It just steals you’re money. I tired to register my account and all it said was sorry they are facing some technical difficulties. It just steals your money monthly too. Horrible app don’t purchase green dot cards
Life Saver 5/5
In the beginning of October my identify was stolen and the person committed check fraud in my name, stealing just under $1000 from me and causing Bank of America to lock down my accounts completely. I happened to pick up a GREENDOT prepaid card from CVS to use while I was attempting to regain my Bank of America account. Long story short Bank of America took forever to resolve my fraud claim and in that time I’ve fallen in love with GREENDOT. There are no fees unless you need to reload your card with cash in person. They have the highest interest rate available on a savings account as well as 3% cash back on online and in-app purchases. I’ve had the card for less than 3 months and already accumulated over $200 in cash back. If you’re skeptical just google them. Also I have not had any issues with the app or my card not working.
It’s just okay 3/5
App is pretty inconsistent. Slide for balance never works. Face ID integration is wonky. App needs help! But what it needs most is an auto fill option when you opt to receive a confirmation code through text. This is LITERALLY the ONLY app in my phone that’s behind with this feature.
Unknown Membership Fee and Bad Customer Service 1/5
Once I purchased what I wanted with the pre paid card, I was gonna save the rest for something else I wanted later on, when the day came I check my transaction history and they took a chunk out with out me knowing there was even a monthly subscription with this service to begin with and put my card in negative balance. The customer service is putrid and the app is glitchy. 1-star.
Worst purchase 1/5
Worst purchase I’ve ever had don’t buy a green dot card. They take all ur money u won’t c a dime
Doesn’t let me login! 1/5
So I made a account on the website and I eventually decided to download the app, but it doesn’t let me login! It just says to go the their website which doesn’t work!
Terrible App and service 1/5
I recently received 2 cards, I activated them, put all my information in and I cannot log into the app. One of the cards says it cannot confirm my information which is strange because the other one did. Now I may be out $650 because of your broken system.
Don’t use the card 1/5
Worst thing that happened to me.It keeps charging $7 a month and I can’t cancel it.
i hate these dudes 1/5
THEY STOLE MY MONEY, 95 DOLLARS GONE
Problem signing in on app 2/5
It keeps telling me to log into my account at greendot.com which I already did then when I come back to log in on the app it doesn’t let me
So easy and convenient 5/5
Love this app it’s simple and convenient and helps you stay on top of your finances. I love the simple money transfer and the stash option!
Why do you have to include your social security number
Great 👍 5/5
I get my direct deposit on the cash back unlimited card. I get paid now on Thursday’s instead of Friday. I rated it 5 stars now because now you can lock and unlock your card. That’s all they needed. I highly recommend this card now. Good job green dot with adding the lock and unlock for your debit card. Also wish they had an overdraft/Spotme like Chime does up to 100 dollars.
They Share Your Social Security Number 1/5
For marketing and fraud. Do not open an account with them, they are scammers and will ruin your credit. Just use the card til it’s spent, don’t open an account
Loving it! 5/5
By FTW Gal
It’s nice getting $100 back at the end of the year!
By MERRY MOUNT
Ur tv commercial makes it sound it sound like u get 3% back on EACH purchase. After I download app, it says u get an ANNUAL 3% on purchases. Since that appears to be the case, I’m deleting the app. I did like that I can get ur fed benefits 4 days early. Do charge for OD’s?
System down 2/5
By joseph ontario
I downloaded the app and every time I create an account it says that the system is down and my identification doesn’t exist. I need help. Please and thank you
No sirve como recupero mi dinero? Ni para poner malas estrellas te dejan 1/5
By greed do es una porqueria
Ask for SSN and dob do just use a card received as a gift. It’s a scam!
Ok. But technical difficulties? 2/5
I just want to add my email to my account so I can verify it and use all of the features on the app. Everytime I try to add an email I get the error “We are having some trouble processing your request,please try again later” Well, Ive been trying later for multiple days and it still doesn’t work. At this point I think it would be easier to just switch to chime.
I don’t like it 1/5
Why don’t they let us just use as soon as I get the card because i don’t have SSN so I can’t activate my card, I HATE IT!!!!!!!!!!!!!!!!!!
They want you to activate the card so bad that you must activate to make a refund
worked but now wont let me sign in. 1/5
it used to work for me but now its giving me the log in error like my password is different and i used to sign in with the touch id.
Works and doesn’t work 2/5
By help app1
Their fee is out rages, it used to be if you’re direct deposit no fee, that changed to have 500.00 to 1000 in and no fee. NOT to mention they won’t help you reset your pin. I’ve downloaded on my iPad, cell phone and computer no luck.
app doesn’t let me log in, only online. 1/5
i started using this today and i’ve been having issues logging into my account in the app. i did all of information correctly and it still had an error. i don’t know if the app is down but whatever it’s please let me know
I can’t login 1/5
Hello I just set up my card and account. For some reason every time I try to log in , it tells me to log on in to the website instead. And when I do it works, but some reason I can’t log in to the app. Please help.
Not able to login 1/5
By Patrick Agunwa
So whenever I try to log in on the app, it tells me I have to do it on the website. I need to deposit a check and it won’t let me because of this.
Gets the job done! 5/5
By Jule 😘
Thank you GreenDot. This app is great and has mobile deposit! I’m impressed.
Fees upon Fees 1/5
First there’s is monthly charge for using the checking it’s not truly fees as advertised. Secondly the ATM locations on the app will have driving around in circles it tells you the closest dollar tree has an ATM you drive there and there’s no ATM. Also after the 3 dollar fee charges by the bank , green dot also charges you a $3 dollar fee saying it not in their network when it was recommended by their app. There’s a lot limitation on a new account such as no mobile deposit etc.
LOGIN WON’T WORK 1/5
Alright so I have my card registered and in the mobile website I can check my balance and everything but The App won’t let me login to my account it keeps saying to go to Greendot.com to login and I have multiple times.
Terrible customer service and problem resolution. 2/5
I recommend you overlook them and just use a shoebox in your closet. Been calling for over two weeks and keep getting the run around from every single person I speak with. Few hundred dollars just disappears from my account and they can’t tell me what happened or if imma get it back. If possible just avoid them unless you need it.
Amazing app 5/5
I lobe green dot bank app and the card it was super easy to sign up and took just a week to start getting my checks on my card. ASAP direct deposit allows you to email yourself or employer your account and routing number. With one simple click I was able to get it setup up and that very next check loaded on to my card. I didn’t even have to wait for my card to get here to set up direct deposit it just allowed me to see my info and then my card arrived fast. It took two seconds to register my card on the app so I could use it anywhere. I don’t like carrying cash so I always opt for a card. I choose this card because of how easy it is to use. It is compatible with Apple Pay which is very handy for me personally. Earn cash back for purchases I even earned cash back for paying my Netflix bill. The best card I have had. I get paid before anyone else. As soon as they get it you get it. I use my card for everything and in doing so waived my monthly fee. Great customer service and always you to earn 3% interest for moving money into your savings which is easy to do and free. Very happy I decided to get this card.
By (=^ ◡ ^=)
Green dot is a complete scam and their customer service is terrible.
No Problems as of yet...established my
I love how easy it is to use!! 5/5
I love that it gives you cash back and loading money with the app is easy and free!! No hidden fees!
App won’t work 1/5
By Ev boi
The app will not work I tried to log in and it says to go through the website version to access my account. I would like for the app to work
I meed help 1/5
I cant log in or take money from the card..
i cant log in on the app but im logged in online.. it keeps saying declined