There was a problem connecting Greendot 1/5
By OG NUEL
I have uninstalled the application and installed it back but it keep saying there was a problem connecting Greendot! Is there a problem or what could be the cause of that response I’m getting ?
Must get!! 5/5
By we are ven
This card is better than a bank. You pay I believe is $7 a month but if you make up to $500 deposit the fee is waved. Something like that. Anyway I highly recommend for people who can’t get a bank account or have trouble with overdraft fees. You can only spend what you have in the card and take $$ out like at Walmart, home depo, etc no charge. Us it to make payments or even add it to account as your bank card. It’s great guys. Get you one!! I’m going to get another one for my 15 yr old son since he started selling stuff on line so he can get his $$ there. I been with green dot for over 4 years now.
With a green dot card you’re supposed to be able to transfer from green dot card to green dot card your app does not allow this to happen.. So therefore we can’t use all the features of the green dot card you need to update your app so I’ll features of green dot cards are made available to people
Green Dot 5/5
By Susan from Jones
Ability to use is a lot simpler and quicker than most banks!!
Great app. 5/5
By luann crowell
Great app. Translations are really smooth with no stress.
Worse card/account ever! 1/5
My daughter received 2 Visa gift cards from Green Dot for her Birthday… we were forced to open a bank account with them to get access to $ she was gifted. This is ridiculous! On top of that, they wanted us create a separate account to access the $ in the 2nd account. What a horrible idea! Please do not ever gift anyone this card! Needless to say, they can keep the $, I’m not opening a 2nd account… which is probably why they make you do this, so they can keep unclaimed $… I have a feeling they are also fishing for information to sell your identify! Again, do not buy or gift This card.
UI is stupid and why can’t I change my password 1/5
Everything is so messy and glitchy, I try to log in but it says that my username is wrong, even though it’s not when I get the code. Also, the password isn’t letting me log in but it lets me reset it by using it? The only way of logging in that I know of is putting my SSN and resetting the Password, which limits your account because the server suspects something suspicious.
I just wanted to buy something online but now I have to deal with this mess.
I can’t login into my account on the app. It keeps telling to access it through greendot.com.
I honestly dont know 1/5
I keep trying to logg into the app but it isnt letting me. It keep saying log into the website, when I log into the website it say I have a -4.30 in my account, which I doesnt. I have 30 dollar’s. I just want to log into the app so I can see my real balance.
“green dots’’ 5/5
Best App Ever:):):)
Love it! 5/5
Always works and does what it needs to
Horribly Buggy App 1/5
Got a GreenDot Visa Debit card for my daughter and will NEVER do so again. Fees are WAY too high, but the worst part is this awful app. Took me several tries just to create an account, which I now can barely use because every time I try to log in, it warns me about needing to verify my identity (which I already tried to do but it crashed, too) and then logs me out. My Internet connection is stable; this app is just horribly buggy and needs immediate help:
This must be a glorified scam. I bought the card for $2 and then I got charged another $8 and on top of that I cannot verify my information and cannot use it or reload it. WHAT A WAIST OF MONEY AND TIME.
Account blocked 1/5
My account has been blocked for no reason and I’ve tried to contact someone about this but every time they say log in to your account. How stupid are these people I keep saying over and over I can’t log in because when I try to all it says is my account has been blocked I have money on there that they keep taking because of the monthly fee with is so stupid by the way this is the worst money app ever.
Don’t get this 1/5
By Tyser charara
They take you money and they say no monthly fees but chArge $7 a month
Customer service 1/5
Customer service don’t exist with these people
Greendot issue 5/5
I can’t login my greendot card in the mobile app
Doesn’t work for classic primor secured MasterCard credit card. App looks for valid debit card number only
You’ve done your through review on my account and my dispute is closed why won’t you open my account back
Worst thing ever 1/5
It’s so stupid I got this for my grandson and I’m not putting in my social security number because hackers can get it and steel my identity. My grandson didn’t understand he used his money he saved.
Frustrated and Annoyed 1/5
I got this app because I got a card at riteaid but now it says that I have a debit card coming in, when i DONT want one. It says absolutely no where how to stop it from coming and I have zero clue what to do. I would not recommend this at all.
Average banking app. Nothing to complain about. Ability to control card and do most things right on app. Only thing is I wish I could report unauthorized transactions on the app instead of having to log in on a browser.
Worst bank ever 1/5
If I could give o stars I would so green dot started an overdraft protection on April 26th of up to 200 I called first for info I was told u can make up to 5 transactions a week on overdraft of you pay it back in 24hrs no fee if u don’t it’s 15$ per transaction from April 26th thru may 25 I made 7 overdrafts and laid them for every one never missed a direct deposit nothing and they suspended my protection and said u can’t have more then 10 in no timeframe on the ten so needless to say they got me for $105 in fees and then burnt me on using the feature so I left went to a more dependable overdraft protection program I spent an hour on the phone with someone who speaks no English and kept being told I was suspended for more than to overdrafts when I’ve only had $ in the life of the program ‘mmmmmmmm clowns
Great app but you have to pay for the card to pay for the card itself monthly but the bills on it also so might as well just buy a visa card and put like 50$ on it from like anywhere
By Feb-19-16 man
I’ve ran into problem after problems it took two days to get it to work to even activate my card and now it will not let me check the balance or even log into my account
‼️ ⁉️DO NOT USE GREEN DOT BANK ‼️‼️ 1/5
By Fran CIA
I REPEAT DO NOT USE GREEN DOT BANK OR GOBANK‼️‼️OR ANY BANK THAT USE GREEN DOT BANK FOR BANKING‼️
THESE ONLINE BANKS SPECIFICALLY GOBANK AND GREEN DOT BANK EMPLOY PEOPLE IN OTHER COUNTRIES TO WORK. THEN THOSE WORKERS ARE SCAMMING US! All AMERICANS WHO BANK WITH GO BANK, GREEN DOT BANK, ARE BEING SCAMMED. I FILED FOR MY PPP LOAN IN FEBRUARY 2021, NOW WE ARE IN MAY. THE MONEY WAS SENT TO ME BUT IT NEVER SHOWS ON MY ACCOUNT! SOMEHOW, THE SCAMMERS INTERCEPTED THE FUND, REROUTED IT TO THEIR OWN BANK ACCOUNT SO THE FUND NEVER REACH MY ACCOUNT. SBA HAS PROOF THEY SENT THE MONEY TO ME BUT MY BANK ACCOUNT HAS NO PROOF OF THAT. I CAN’T GET IN TOUCH WITH A REAL CUSTOMER SERVICE PERSON AT GO BSNK IR GREEN DOT BANK. WHEN I CALL THE BANK MY CALLS GO STRAIGHT TO INDIA, PAKISTAN AND THE PHILIPPINES, YOU CAN HEAR KIDS CRYING, RUNNING AROUND OR THEM WATCHING DISHES IN THE BACKGROUND. THEY GIVE ME THE RUNNING AROUND, THEY WOULD PUT ME ON 500 MINUTES HOLD. Basically they stole my information and took over my account and phone number so when I call my calls go straight to them I can never reach the actual bank. I can never reach someone in America that speaks good English etc. I hire a lawyer to help me but the situation is still the same, I still have not receive my money. I want to sue Gobank for allowing scammers to invade their company and still from innocent people.
I want my money back please!! All of it!
Broken app 1/5
App not working when I sign in all that comes up is my balance and two line first line
ASAP DIRECT DEPOSIT
ATM & CASH DEPOSIT MAP
That is it no transaction tap setting, home and deposit
I call them for support they said no one else is reporting this problem
I have had my account 10 years it is just not dependable
VERY Unsatisfied 1/5
I had to order a new card and now I am not able to even access my funds. Not able to translated it to another bank, use cashapp, none of it. I am highly upset because it is going to get here in another two weeks and I ordered it last week. I have bills to pay and a child to take care of and it’s putting me in a really tough spot. If I would’ve known this would happen I would’ve never ordered a new card and just go to another bank. Now I’m sitting here just waiting for weeks to access my money. I got an alert saying it’s being printed, it’s been printing for four days now!!
Do not use this company 1/5
This is the worst customer experience I have ever encountered and has become a complete nightmare. First there phone number would constantly disconnect when I would try and call for help. All the call centers were in foreign countries and I could not understand nor could they understand my needs. I have attempted over 15 times to cancel the cards. They let my 12 year old daughter set up an account with wrong information. This truly is still a nightmare months later trying to clear it up all over a stupid $40 gift cards my kids got for their birthdays. Absolutely the worst customer service ever had in my entire life.
Underlying Sleazy Company 1/5
I remember buying a GreenDot money “pack” at CVS to deposit funds into my horse racing account for last year’s Kentucky Derby. As I was talking to the lady at DFR racing I started scratching the back of the card to reveal a number but the backing was taking numbers off so I had no complete number to give her. I then had to go to the website to upload my CVS receipt and the back of my money-pack. This began a three-month process of email back and forth that NEVER came from a human being. There is no number to call so I finally sent them a registered letter asking where was my $200. March of this year I finally was allowed to deposit money into by DFR account. They held my money for 4 months and I still had to pay the $5 fee. This app reflects the overall quality of the site.
You can get locked out of your account and they will not help you get back in your account. They are stupid people who can help you out when you call them for help. I personally will not be using them anymore because they can’t seem to help anyone with their problems just make their problems bigger
By Josh Yesh
Every single time I open the app and try to sign in, it tells me to log into the website to access my account. I can’t even use the app.
Green dot app 1/5
Isn’t connecting on my mobile screen
So your supposed to get paid every Wednesday correct for the 2day early payday I get paid today and haven’t seen my deposit yet at all it’s been over 3hours
Very long waiting 1/5
Waiting 1h45mn still noone to answer my phone….. nightmare service
My green dot account 1/5
My name is Ramanda Cornnor and as of right now I can’t log into it because the email address and phone number has been changed and I didn’t give anyone permission to change my email address or phone number. I don’t know what y’all going to do about it.
Phone number 337-313-9104. I would freeze the account till I find out what’s going on with my account.
Trying to update my green dot but it’s not available in the App Store.. what’s happening
App wasn’t loading how to login on my phone for the past a week now 1/5
By fdk Denero
I was unable to login on my phone for the paste a week now ... I deleted the app and downloaded it back severally but it wasn’t working out yet
Need to be 10 and older to use the app 1/5
By mmp michelle pachella
I am sick and tired of this app I don’t need to show a license to use this app so stop making people have to take pictures of their license just use this app if you want a five star rating stop making people have to show a license
Good card. 4/5
It’s a good card. With pro’s and cons.
I’ve never inched used this card for anything and I’m -$42.... how does that work? And it’s impossible to unsubscribe from this. I had a couple friends ask about it and definitely telling them to stay away along with putting this all over Facebook and Google. This card is crap. Scam
UNhappy HERE 1/5
By Fun game68
All I have gotten was one issue after another after another and they didn't keep their word
You guys are a thief 1/5
You guy locked my account without giving me back my money
i’ve had green dot for 2 weeks now and it won’t let me sign in on the app, it says sign into greendot.com and that’s all it says, i signed into greendot.com plenty of times and it’s jus not working. other than that i got a monthly fee and i just got my card and put money on it, other than that they also ask for an ssn which no card should ask for
Why can’t I login on my App?
By illinois to iowa transfer
I had money sent to me from my brothers bank. The money just disappeared into limbo even though his bank said it was posted to my account and routing number.
Customer service representatives are willing to help but it feels more like a script they are given to feed frustrated customers. And luck of the draw as to how well they can speak clearly enough to be understood.
They stated that they aren’t able to track my money and have no pending deposits?
It’s not like the money is being sent in an envelope, it’s a simple wire transfer so there should be at least a tracking number right?
Hopefully my money is safe as it wasn’t a small amount (2500).
Will update as issue is resolved or isn’t.
Having issues loading my past payment and transaction 1/5
Everytime I try load my past payment it’s says error same thing with transaction
I lost my card 5/5
How can I re order one at the same account number??