Excellent App 5/5
By Bx Queen Diva
Great app. Fast and easy to navigate.
Easy and fast 5/5
Simple, fast, easy to use, basic and all you need!
It’ good app. 5/5
By Riki Hernández
E Ticket Not Working 2/5
I tapped View my E Ticket and it doesn’t present any QR code. The employee had to look me up by name.
Greyhound Bus Reservation Easy! 5/5
By legacy customer
Wow! Great app! Knew my name and easy to choose trip with all details. Go Greyhound!
Thank You 5/5
Some of the buses the plug phone still not well I really appreciate if you can look into the matter
Fixing the problem
Great trip / Disgusting stations 3/5
By t road warrior
Last week I took my 20th-something trip on Greyhound. Usual stations are in New York, this time Florida. EVERY station is the same: Filthy & apparently shelter for otherwise homeless sleeping/laying/
peeing!! everywhere, leaving no place for paying travelers to sit/set their luggage anywhere. The interior of the buses is no better. “Free WiFi” shows up as linked, however IT DOES NOTHING. And shall we talk about timeliness?!?!?! Always late.
Terrible Service 1/5
I wish Greyhound would stop advertising its services. One of the most unreliable bus I’ve ever been through. The bus tracker was also not helpful and unreliable...stated that the bus was already currently in the city and then suddenly was not able to track it any longer. Others have claimed they have already waited for over 24hours since their bus got cancelled yet the bus they got rescheduled to is no longer trackable..how does this make any sense? I also called and spoke to an agent yet all she was able to say was “if the bus does not arrive within 30 minutes to an hour, please call back at 5AM”... May as well have told me to wait till 5AM to see if the bus arrives and then call them back to reschedule... Never going through greyhound again and just sharing this out there for others to beware. Don’t go through Greyhound if you have to be anywhere at a specific time. However, this was just my experience..hoping you’ll have better luck than I did.
Worst company ever 1/5
In simple words, I have been on the phone with greyhound customer service more times complaining about my ride (most often my ride was late for over two hours or just didn’t show up at all) than I have actually taken the bus to go somewhere. And that says a lot because I have to use this terrible company at least once a month. This fancy app doesn’t really pave over the potholes that this company is. Sadly it’s a monopoly where I live so I have no other option but to take greyhound. Anyway, wish you best of luck. Also, your bus tracker doesn’t work. So what actually is the point of this app?
Bus Tracker was wrong, missed bus 1/5
By Jonathan XC
The bus tracker misstated my bus ETA as delayed by 1 hour, then 1.5 hrs, and then 2 hours. It then updated to say it was only 40 minutes delayed and as a result I missed my bus.
By Derek damore
Bus over 5 hours late. This company is trash. Never been so disappointed. First time on a bus and my last time. I was supposed to leave at 7:25 then it got pushed back til 10:00 then till 12:00 then til 1:50. This is ridiculous. I don’t care that I’m getting on this bus still I demand a refund
Great Customer service!! 5/5
By Greyhound Customer
Love riding with greyhound they have the absolute best customer service and always ready to help when its needed!!
App DOESN’T work 1/5
Every time I try to access my e-ticket the app
closes itself. It’s not reliable or helpful.
Book a trip 4/5
Very easy to use and save money until it came time to enter a nickname to submit the review
Worst app ever used 1/5
I have an iPhone XS with an up to date iOS version. App crashes no matter what when I try to check in or get my e-ticket. Bye greyhound
Fast and Direct 5/5
By Direct Service
On time in a clean bus 👍
Easy to use 4/5
App is easy to use 👍🏽
Comfortable Trip 4/5
Clean and spacious and convenient plus the individual connector and WiFi... you can travel even for longer tri
No e ticket 1/5
The app doesn’t even do the basic job of displaying E ticket . I always get put aside and end up at the end of the line since the app doesn’t display the scan that the drivers use. “Display E-Ticket” just shows your check in not the scanner that they need. Useful for tracking the progress of the trip but I only downloaded for the ticket so One star for not even being able to do that.
By Perrito Ody
I feel that the prices have increased dramatically and the service has remained the same.
The experience was great 5/5
By grund God
The experience was great
Fast and easy
Easy to book with app 5/5
It was simple and easy to book with the app and slightly less than booking on line
Plus you can have the tickets right on your phone for easy access
LOOK AROUND GREYHOUND!!! 1/5
I am sick and tired of riding the grey hound. This is my last trip I’m taking on the greyhound as i ride the bus from San Diego to Fresno. Every time I take this trip I have a lay over in LA and almost every time the bus is at least a hour and a half late. (Idc if it’s LA that’s ridiculous!!) I remember one time i bought a late E ticket (that was $79) and the bus driver wouldn’t let me on because he said it needed to be printed then when I went to get a refund THEY WOULDNT GIVE IT TO ME!! . The greyhound is so unprofessional. you can easily smuggle things or even shoot up the place because they never check bags, it’s ridiculous and honestly unsafe. It’s gunna take a mass shooting or something crazy for them to tighten things up at the greyhound. STOP USING THE GREYHOUND PEOPLE. I’m sick of the greyhound and i’m never riding again
By traveler 2000
The app has improved and is more user friendly.
Overall great/Room for improvement 4/5
By Dragon the awesometastic
I would like the app to have faster access to bus tracker or a way I can follow my bus without reentering all the data each time. Maybe the app could text you alerts on a bus you are tracking or something.
Pretty good service 4/5
So the bus is nice. It had been a while since I traveled on bus and I am happy to say that it was a nice ride. If it were a long trip I might have fallen asleep with how gentle a ride it was. The only downside is that the bathroom does smell bad but that’s an easy fix. Clip your nose so you won’t get knocked out by the horrible smell.
Great App 5/5
Very user friendly with extra add-on’s.
Quick & easy results
Dope app 5/5
Very useful & very cool & easy
Very Bad service buses are always late 1/5
By AlQadir Assad
The Bus originally was supposed to arrive at 3:20 depart 3:50 The bus arrived at 4:30 didn’t depart to 5:00 in the first 20 miles of travel The driver took a route with a lot of broken roads and detours I never made it to Nashville on the day I left a 5 hr trip turned nightmare 9 hr trip please don’t book when you call the greyhound the employees are rude as well I’m actually surprised this business is still around it’s a raggedy shady very low budget business
great service & good rates helps me get the places i want to be
Apple Pay! 3/5
Apple Pay is an absolute must! It’s needed!
By Alcester guy
Like pushing the easy buttons 😊
This app 5/5
Tracker must be more dependable 4/5
This tracker is very helpful especially when going to a Greyhound bus station in the middle of the night. Waiting for a bus in front of a closed bus station is a personal security risk. Each minute of exposure adds to the risk. It is extremely helpful that I can use the bus tracker to anticipate the buses arrival, and I can be able to minimize my exposure waiting on the street. This is more than a convenience, it makes it possible for me to consider waiting for a 2 AM bus in not the best part of town. Otherwise that kind of security exposure is not an option.
I would sayThat calling this service a convenience would be similar to calling the traffic lights at a busy intersection a convenience. Yes you can get along without them, but it makes life so much safer. Thank you
You will miss your bus 1/5
I missed TWO buses in one day because the app sends you to the wrong place, every time. It brought me 20 minutes from the correct station both times, I pressed every option on the app saying “bring me to my station” and “get directions” and it brought me to the wrong place. Mind you, I’m in a city where I don’t know my way around so this app is not for the traveler who is going to new and different places.
Jesus loves y’all. 5/5
By JR-A Messenger Of The Gospel
Jesus loves y’all.
My Greyhound Experience 5/5
Greyhound is affordable and convenient gets me where I need to be. I’ve only had 3 problems but that was only when tech couldn’t find a driver when I needed to be somewhere asap but other than that greyhound is good
By King Yehoshua I
Greyhound app 5/5
Works very well. Book 3+ weeks in advance for better savings.
Easy App 5/5
By App writer12345678910112
Wish all apps were that simple
Very easy to use :)
Click and Book 5/5
Easiest app I know
By baby girl mac 77
Greyhound is awesome only one bad experience wasn’t that bad but took me 4 hours out of my way but I finally got to my destination and it’s ok. But Greyhound is awesome other than that!!! Been riding since September and it’s been great!!
Location mapping 4/5
We aren’t in an area that we are familiar with. I feel like I bought these tickets blindly because the address/location/mapping to ensure I’m selecting the correct greyhound locations is not intuitive. I hope we are leaving from the correct station.