La mejor marca entre precio/calidad 5/5
Siempre con H&M
Best quality with best prices! 5/5
Best place to shop. Elegant, à la mode and affordable!! Luv this place !!
my favorites were erased? 4/5
I’m unsure what happened but I recently tried to check my favorited items on the app and it says that I don’t have any favorited items. I know for a fact that I used to have many items that I had favorited to check back on later, but now they’re all gone and I’m kind of bummed :(
Nice Website 4/5
Nice website perfect navigation system gave only 4 stars because they should add Apple Pay
H&M Review 5/5
The store is amazing and the app so simple and easy to use. Offers a wide selection of clothing and always notifies me when there’s discounts or offers.
It’s not the best 1/5
This app is soooo slow and horrible, anytime I try to order something it would not accept my card and say something like your payment hasn’t been made it’s honestly so bad !!!!
Plz bring back Simpson hooded for girls 5/5
Pllllllllzzzzzzzzzzzzz bringgggg baccckkkkk thatttttt simmmmppponnnn hooded jacket bruh my daughter been talking about bc she screenshot it and she was in love with that jacket plz write me back she’s been bugging me about and I love it too it’s very unique soon as we looked on h&m for it,it was gone I’m begging u plz bring it back the gray Simpson printed hooded jacket
Worst app in the world 1/5
I bought shoes from this app and didn't get track number and now I can't login anymore. I paid the product and did not receive it!
Some feedback and suggestions for app 5/5
Here’s some ideas I have for the improvement of the app.
- Ability to filter and sort in the favorites tab the same way as in the shopping tab.
- Ability to enter my sizes for each type of clothing type so that when I save clothes to my favorites it defaults to that size, instead of having to set the size for each individually.
- Receive notifications for when items in my favorites are on sale or sold out in the selected size and color.
Otherwise, thank you for a great app and great clothes!
Product decline 1/5
The app works very well! No complaints there. But the quality of their clothing has gone from decent to lazy in the last few years. I used to only order h&m jeans because they fit so well and looked expensive. NOW they are the same 60$ pants that looked like they were sewn by a blind nun. This will be the last time I purchase from h&m until there are more consistent quality checks.
App not working 1/5
The app isn’t even working for me so there’s that.
Great app ..but the men filter seems not to work
Enjoy this app 5/5
I love this app. I just wish it had the feature where you can check if an item is in store. I don’t always like calling in for an item. Something I don’t like is how your bag gets emptied after a certain amount of time.
when they don't have the size I ask they send me another size I hate that because is not one time they are several time
Very nice employees and the prices are phenomenal and such an up to date and wide selection
Too slow App 2/5
The has too too slow. And this is not rare but a regular drawback. Also the app hangs most of the time.
Products put in cart disappeared all of sudden.
So big company and have poorest shopping app in the world.
E-commerce is terrible 1/5
Communication, delivery times and customer service are just a couple things about H&M’s E-commerce that is lacking quality. I ordered 5 items, they were never delivered to me. When i called, the agent says ‘yes they were delivered on the 10th’ but i never received an email OR the package. I asked her to refund me and they declined to do that. Never doing business with this low level company again.
Easy app 5/5
Super easy to shop , really enjoyed the new app.
Shopping Cart 4/5
Hi loves!! I love this app and store so much. However, I’m having a little trouble with the shopping cart. I am signed in, but the things in my shopping cart delete every like 10 min!!
Good quality 5/5
I am satisfied every time I received my purchases ❤️
Lots of errors 1/5
The app has a lot of bugs amd when it encounters an error the only solution is to deete the app and reinstall it.
New interface is great 5/5
By Elias Manzanares
The new update definitely changed the app for better, the new interface is easier and smoother than the last one and gives a more professional look the app, been buying more since then, good job H&M!
Would be better with Pay 3/5
Please add Apple Pay support
Love H&M 5/5
By Anna M-ReBouche
I love H&M, and they never disappoint!
Great prices and great items!!
Doesn’t work 1/5
Unfortunately doesn’t work. Tried on my phone wife phone kids laptop my computer old computer and order won’t let me purchase. Contact them just want me to put order thru phone don’t seem to care about app
i love the clothes and all they have to offer but EVERYTHING IN MY CART GETS DELETED. Every time I’m highly disgusted and won’t be buying because I’m not going back 20000x for a shirt or jacket. Trash.
Great app 5/5
Love shopping with this app and store!!
Great stuff 5/5
Love H&M from casual to dressy great quality I always love the variety!!
Good so far 4/5
By Jeny Lane
The app is fine. Except that I HATE that H&m doesn't show if an item is in stock in which locations. I have to call the customer service line, and they call each store while they put you on hold. I hate this process!!!
Thank you 5/5
Just want to say a Big THANK YOU for opening an online shopping option. Its very convenient.
Can we see.all 3/5
I think as a customer we need to see all the jeans (whole) from front to back / top to bottom.
Love the quality of the clothing 5/5
H&M is affordability with quality all in one. It’s my go to store. I love it!!
Second days shopping online 5/5
Great sales great deal
Having trouble 3/5
By Estefani E.
I like the app overall but I forgot my account password so I clicked forgot password were tells you to enter you email so I can log back into my account but I never get a email from them and I tried multiple times and it still didn’t work
In love of H&M 5/5
I love to buy in H&M
Good prices and fast shipping.
Unable to filter by Men or H&M Home 1/5
By Vlad Puking
Great app and all, but I’m trying to buy socks and the app will allow me to filter the search by anything BUT men (and H&M Home) and I really do not want to scroll through 520 available options.
Cant even search via the website because it opens up the app!!!
Love the items they will be making many purchases
App not working. 1/5
When I click on the app, it loads up and continually says “go back to previous page”
Muy buen servicio la ropa muy bonita idénticas alas fotos
I have triplets and you help me dress my little troop 💪🏻 5/5
Great prices, excelente quality and so many beautiful styles to choose from. Been a fanatic since I first heard of you 😍
Good Quality 5/5
Much harder to navigate than other shopping apps 2/5
When selecting an item, you can’t easily view all the other color variations of that item. Sometimes those selections are available, but other times you have to scroll to find the same item in a different color.
Plus, so many of their products have the same title (example “pleated skirt”) that it’s difficult to search to come back to something or tell the difference between items while scrolling. They also seem to have gotten rid of their Find In Store feature, or at the very least hidden it somewhere. Overall, the user experience is just much clunkier and less intuitive than other shopping apps I typically use.
Sign in bug 4/5
For some reason the app keeps signing me out Everytime I open the app.
By Die Hard Ginebra fan
Good but should’ve an easy order cancellation option.
My favorite clothing shop!! 5/5
By CC 2181
I am a single mom with full time job and no time to go shopping. I love that l can order online and the sizes are always right for my body type. I love the basics line that’s what l shop more than anything else, for my daughter and myself. I love to dress simple but stay in trend without breaking the bank.. And if l want a cute dress for a special occasion without spending a fortune l know l will definitely find it here.. love H&M!
By Daddy Jenk
Easy to order my clothes and I love it
Great store 5/5
I love to shop in stores and online always good deals, thanks H&M