This entire company fails to operate as a customer-oriented business. There is terrible communication internally and false advertising on the website. I do not recommend using Havenly.
App is hard to use 2/5
Service is good but app is impossible
Cool concept, app doesn’t work 1/5
App does not work at all
Amazing App 5/5
I’m so glad I came across this. It’s so worth getting this app! They can help you customize your home with color scheme, decor, designs, paint colors, and etc
Waste of time 1/5
Your info will get delete and you have to start all over again but they will still ask u for money
Stop asking me for a review! 1/5
By EM Search Consulting
Too many interruptions with the review/rating prompt while using the app. Also, how can you ask for a review the second I start using an app?
Waste of money 1/5
By Lightning Farron
Go play second life with the black dragon viewer. You can buy way more furniture in there, than what y-u get in this worthless game, plus way better control over placement, lighting, etc. This is a scheme of a game like covet fashion. You get fake satisfaction while the devs treat you like a whale and make you pay for furniture that isn’t even real.
Too good to be true 2/5
Maybe I fooled myself idk but I was very excited for this cute app. I thought I would be virtually creating some interior design, but yes there was a catch package fees. The lowest package was $99. I feel there should be a description of the app in the very beginning not when your ready to get started and then slapped with fees. I mean fees are one thing but $99 is more than just a “fee”
I️ wanted to love it 1/5
Unfortunately I did not get anything out of my design. I really need help with space and I sent the blueprints and dimensions of our greatroom. This app does not have the capacity to judge Space and my designer was able to shrink down furniture to make it fit in the picture. Also you can’t use any of the current sales promos on the stuff you put in the cart. It’s a giant fail and I’m bummed about it.
Beautiful App 5/5
Love the look and feel of this app, so easy to chat with designers! It's great having a personal designer at my fingertips
Cant log in 1/5
Social sign on with Facebook doesn’t appear to be working
Just started but looks nice 4/5
By kimberely shoe
No designer actually responded 2/5
No designer actually responded
App is extremely slow to load 1/5
Many in app features don’t work, unless they open an in-app web browser, that works - but not much else
Realtor will love this! 5/5
I sell houses for a living and my clients are always looking for help imaging spaces and buying furniture when they move. I tried this out to see if it was any good and I have been beyond impressed! I swear the designer knows me! I liked everything she picked and I can be very difficult to please.
Erika Wood 2/5
By Unhappy NICU RN
This site seems a bit shady. It has the potential to be a great site but it's executed poorly, it freezes constantly and they have an odd way of billing- don't request the packing slip/invoice or the items you wanted to purchase will be sold out all of a sudden 🤔. They also don't accept paypal which is unusual for an app like this. I'd stay away and find a similar but more established app for interior design.
Beautiful to use 5/5
I absolutely find myself paginating back-and-forth and going through the steps more than one time simply to watch the app. It's really well done and very pretty, it reminds me of when the first iPhone came out and I would spin the number picker dials just to watch them. It's that much prettier than anything else.
Great experience- 2 app requests 4/5
This has been a great experience thus far! The concepts have been beautiful.
2 app requests please! I rated the items in my concept but did not know that I had to submit the concept for it it to move to next stage. This delayed a few days. I thought I was waiting on her but it's because I did not know I was supposed to submit. There are two things on the computer version that need to be on the app- 1. Submit concept button 2. The amount of time until the designer will get back to me.
I messaged my designer a few times and did not hear back for a couple days. I happened to login to Havenly on the computer and now see that she will get back to me on the 21st or that she does not have office hours today.
Those would be very helpful to know!! Since the app is offered, there is no mention everywhere that you also need to login on a computer.
All that said- great process so far! Little longer than I expected but I most likely will be doing more rooms in my house! Thanks Havenly!
Loved the entire experience 5/5
Great app and website. Excellent designer and process. Very satisfied.
Havenly review 2/5
By A. Mac.
This app is terrible. It has tons of glitches, the user experience is not intuitive nor does it match the desktop experience. I have trouble navigating it and it often just keeps shooting me back to same spot.
I am so disappointed and wish this was an easier process to give them my money.
Love havenly, app is lacking 3/5
By Miss Mason 05
Mobile app misses on much of the key functionality you need as a customer of the service. Can't see room profile easily, nor any product details. I often use the mobile web bc this is so terrible.
Great app! 5/5
Love the app. Especially love the free design quickie feature!
Pleasantly surprised 5/5
Signed up for living room design with Karen as the designer. We're in the middle of the process, but I must say that I already can see that I'm going to be very pleased with the results and with the designer's work. The whole concept works great, the price is totally affordable. I'm not sure though that I'll purchase the items through Havenly. I found some of them cheaper elsewhere. I think that this is the only flaw of this service that you're limited to the items on Havenly. The selection is pretty good, but I still prefer the flexibility of not being limited.
Great experience! 5/5
I took photos of my space, provided photos from magazines I liked and then explained what I wanted it to feel like, my budget and what items I would replace or consider adding to my space. My designer made my space come together and feel like a cohesive space. Love this app! Ill be using it for more rooms soon!
Love it! 5/5
Super fun, highly recommend for designing a space
By Quinn's in Cali
The Havenly app worked pretty well until yesterday. Now it crashes as soon as you attempt to message your designer. What gives?
Also, need a way to reorganize the way your rooms list. It defaults to a room I've already completed months ago instead of the room I am working on now. There seems to be no way to reorganize or edit how it's listed or to remove completed rooms.
Please fix the crashing! I need to speak with my designer.
Not great 1/5
I used Havenly's service to decorate a living room. The service was slow and even though I was very descriptive of my style and preference the designer just did whatever they wanted.
I was left with an unusable design and was out a couple hundred dollars.
The idea of this service is great but it's only as good as the designer you get. There's no way to know for certain because there are no detailed reviews on designers.
So helpful, Great app 5/5
I had a design problem in my studio and i downloaded the app. I wrote my problem and was matched with Elyza and got a response within less than a few hours! She was so helpful and figured out exactly how to solve my problem. Would recommend this app to all you interior design fans! Will definitely use again.
Pay for use 1/5
Design pkg @ $199 for IDEAS. Really?
Great service! 5/5
I had a great experience with great service! My designer was a great listener and delivered ideas that were right on target with my vision! Thank you, Havenly!
Thumbs Up! 5/5
This app is intuitive and stylish in its own right. I love that I can search designers based on their aesthetic and preview their work before selecting. Also, knowing their availability is great for those looking for design advice at the last minute!
Convenient app 5/5
Love the ease of use and acessability of the app with quick immediate ability to get inspiration furniture idea, choose your own designer and even get free advice....even able go directly to a store for purchase. Niccccce😉
By Kabir Grover
The logo looks like it's an app that is stuck at installation.
It's nit really bright and looks hazy, faded and dull.
Would appreciate if you could make it more colourful and not so dull.
Skeptical to use this service 2/5
I wasn't blown away with the designers work which I should be if I'm gonna pay and might not end up with a design that I love and want to buy from for my new apartment.
Their "free" advice isn't actually free; only for a limited time. App was really slow and glitchy and nothing worked so I just gave up. Would rather use a different service or just so it myself.
This app seems promising but since it won't load, I delete it.
You have to pay for it. 1/5
I missed that somewhere.
Works bad 2/5
It has some bugs
A risky alternative to real life designers. 3/5
First, I love this app and the entire concept and business model. The challenge is that I really can't be sure a designer is really going to get me. The designers have a portfolio sampling their taste, but it doesn't give me much more.
It would be nice to get more of an intro, show my space, then decide if we click... As one would in person. Let's not forget spending money on a designer is part of the budget... Dropping a few hundred on someone I've never met is not a risk I'd like to make virtually.
Great idea, but I'd like to meet my designer first in a prescreen.
Love it!! 5/5
So simple and easy to use! Moved into my own place and love how easy it is to upload pics and get started! Can't wait for all the products Elizabeth helped me pick out to come in!
Great idea 4/5
By Ahmed AlSHBAL
I like this idea so much, i think app more useful inside US.
Still great idea and we can use it
Really slick experience 5/5
By Doug Averyyy
I was already going through my Havenly design process when the app came out, and it's a great way to continue working with my designer when I'm away from the computer. The animations and details are fast and fun, and the app does a good job of laying out what my room design process will be. A+
Finally Havenly has an app! 5/5
By Havenly user
I use Havenly on my computer and I've been waiting for this for so long! It does not disappoint. Gorgeous app, easy to use, and I can see all my room designs and products in the app. Yay!
Crushed our newborn's nursery 5/5
This was magnificent. We were looking to get a fresh design for our Baby Boy's nursery and Havenly crushed it. We ended up buying a few key pieces to make the look and will be using them again for sure
Category but no designers... 2/5
Our house is midcentury modern - I was excited to use the app for some design help but although that's a category there are no designers even listed. Why is it a category if there are no designers for it? Does that mean people only design within their category? I'd love to give this a higher rating but I can't get past the first page evidently.
Great app and great service 5/5
The app looks great and is super easy to use! I've had a great experience with costumer service and I
can't wait to see my new living room!
Great app 5/5
Really well designed
Love. Love. Love. 5/5
Loving Havenly and love the new Design Quickie feature. St afford is a great designer as well :)
Love this app! 5/5
The havenly app is an awesome addition to the havenly product! I have been designing my room on the website and it is nice to be able to acces it on the go!