Hawaiian Airlines

Hawaiian Airlines

  • Category: Travel
  • Release Date:
  • Current Version: 2.8.3
  • Adult Rating: 4+
  • Developer: Hawaiian Airlines, Inc.
  • Compatibility: Android
  • Links: Google Play Store
4.81139
4.81139
90,455 Ratings
$ 0

Hawaiian Airlines App

Aloha! Welcome to the Hawaiian Airlines app! Our goal: smooth and worry-free travel experience when you travel with us. From streamlined booking to faster check-in, paperless boarding passes, and real-time flight notifications, you'll have everything you need for your travel needs, all in the palm of your hand. Flight Booking — Search for flights and book a trip to your favorite destinations right in the app. Sign into your HawaiianMiles account to book in miles and access your saved travelers and payment methods for faster check-out. Enhanced Check-in Experience — Start your day of travel right. Check in up to 24 hours before your flight and your upcoming trip will be ready to view and manage on-the-go. Trip Management — Once you’ve checked in, view, change or upgrade your seat, check that your flight is on time, see the upgrade list and more. Mobile Boarding Pass — Access your boarding pass from the convenience of your phone. No paper printing needed! Boarding pass will automatically update if there's a change and is always accessible in the app, even if you are offline. You can also store it in your Apple Wallet. Real-Time Notifications — Stay informed with up-to-the-minute notifications if your gate or flight time change. Up-to-the-Minute Flight Status — Get the latest flight departure and arrival times, with ability to “watch” flights and get notified if things change. Interactive Airport Maps — Get interactive indoor airport maps with turn-by-turn walking directions to your gate, baggage claim, restaurants and lounges at our busiest airports. Chat with an Agent — Need help? Connect with a Hawaiian Airlines agent quickly and conveniently through the in-app chat and get answers to your questions when you need them. In-Flight Entertainment — If you’re traveling on our A321neo aircraft, use the app to stream movies, TV shows and more from your mobile device. Trip Planning — Need help planning an epic trip to Hawaii? Visit our Island Guide for information about each island’s unique character and recommendations for hikes, beaches, restaurants and more. Standby / Upgrade Waitlist — Know where you are on the Standby or Upgrade list. Rideshare — Quickly hail a ride from the app to or from the airport with rideshare companies Uber and Lyft. Mahalo for downloading our app! We’re always making improvements and adding more features. For more information about the app, including frequently asked questions, please visit www.HawaiianAirlines.com/app.

Hawaiian Airlines app screenshots

Hawaiian Airlines app reviews

  • Piece of trash airline 1/5

    By whydontyoufuckyourselfhawaiian
    They not only don’t allow me to choose a seat, they are unable to tell me what seat is assigned to me. I have to wait until almost all the passengers are seated when they tell me I have to sit in a goddamn middle seat for 6 hours. 🤬
  • Hawaiian has taken a step back. 1/5

    By GKSoCal
    Have been a miles member and traveled Hawaiian for years. This App absolutely stinks! Could not check in using it a few weeks ago. Now I see the same website problem starting up again for our next trip. Called web support 3 times for the last trip and have already called again for this one. Hawaiian needs to hire someone that can fix their online website ticketing info.
  • Reservation 1/5

    By pattyysue
    We are traveling with 2 other couples. Our flight was originally direct from Oakland to Kona. A while back it got changed to Oakland to Honolulu to Kona. BUT the two other couples are on a flight from Oakland to Maui to Kona. How we got on a different flight I don’t know. Your fault we got split up. Very disappointed. Hope I get some sort of compensation. Or won’t be flying Hawaiian airlines again.
  • Why charge for first bag? 4/5

    By TonyTiger25
    Paid for premium plus with United. Seems like someone should accommodate first bag!!
  • Frequent Hawaii traveler and resident 1/5

    By cdhiugvfgg
    Worst airline experiences ever. Bad app, bad customer service, and they do not care about there customers or any Aloha. Do not fly. Alaska airlines and United are the best way to go.
  • website malfunction 1/5

    By website malfunction
    Cannot print boarding passes or get TSA pre on our boarding passes since 2022-something is now messed up on the website
  • Amazing 5/5

    By KingKronos831
    You are the best
  • Check In 5/5

    By nwoods6
    Easy to check in. You can also read over what items can and cannot be brought unto the aircraft.
  • Functionality is there, but buggy. 2/5

    By Trollingemu
    Had issues checking in on app, it was hanging and then telling me I couldn't check in more than 24 hours ahead. Checked in fine via web browser. Popups don't respond when you hit okay to dismiss, it just times out. Otherwise smooth, but devs need to do some bug fixing...
  • Flying coach paying 800 a seat 1/5

    By SISSYBEARSHEA
    Paying 800 a seat and still having to pay for bags??
  • Great! 5/5

    By slcglhg
    App and website are great. Easy to use. Works fast. Lots of options.
  • Log in issues 2/5

    By Jks313
    Could not log in to the app. A place for user name/HAL number but no option for a password. Really!? Checked in using my confirmation number, so I did get some utility. This app seems to be nothing more than a conduit to a web site. I suspect we might all be better off just using the web site with a browser.
  • Checkin 2/5

    By AlohaFlyer
    When app checkin was down the other day, I wish the error message told me to go check in on the web which was functional. But I was able to look there and checked in at the last minute. Also for international flight checkin it gives me an error that says it can’t display a page. It should tell me that it can’t handle international checkin and to do it at the airport counter. This app has a lot of work to do. It constantly freezes up.
  • Worst check in 1/5

    By rsathyak
    Worst check in
  • Love Hawaiian 5/5

    By hulagirldeb
    I love your airline, never lost a bag.
  • Doesn’t link to the confirmation emails… 2/5

    By patriotsbosoxcelticsbruins
    Should be able to click a link in the email to take you to the check in.
  • Ok 3/5

    By I have four boys!!
    Ok but glitchy
  • Bad booking experience 1/5

    By Baxter-Boy
    Thought I had a ticket booked online. Airline canceled ticket without telling me. Only found out when trying to check in
  • iPad keyboard doesn’t work 3/5

    By db1554
    iOS 15.5 on iPad Air 4th gen Keyboard doesn’t pop up on the check in screen. Could not enter info and get boarding pass. iOS 15.5 on iPhone SE worked perfectly.
  • App keeps crashing 1/5

    By Seanncn
    Last two weeks app keeps crashing. There IT team must not be taking care of this.
  • Member 1/5

    By WhyFlyAgain
    There should be stipulations on baggage service. Meaning that I can only have one check bag as a card provided I use my card to book flight ( Why ) When now there is competition for flights at same or less cost to fly such as two free check bags no membership required.! Hmmm again why the restrictions on this card I am not seeing the benefits of this card at all so far. I would like to hear from you on this.
  • Constantly crashing 1/5

    By Heaven808
    Out of all the flight apps I’ve used, Hawaiian’s app is the worse…so unreliable! The app frequently crashes and it lags in response time. So many times you can’t log in or it loses all your scheduled flights. It seems you’re better off logging through the website. The other issue is the TSA Precheck logo. I pay for precheck and the logo may not always appear on my flight ticket. To try to resolve this, I have to physically go to the kiosk to have a ticket agent help me. It’s very frustrating when these glitches occur…especially for your Pualani frequent flyers. PLEASE FIX YOUR APP with the proper system programmers.
  • Land on time and yet ALWAYS LATE 1/5

    By 019274927
    Save yourself. Book a airline that always delays cause you’ll still get to your destination before Hawaiian gets your bags to you at baggage claim. It doesn’t matter that the plane lands a minute before it was scheduled to, because you will spend an hour on the tarmac just trying to get OFF the plane. And another 2 hours for your bags to arrive at baggage claim. Hawaiian, your reputation is so skewed.
  • App crashing 1/5

    By Cbl808
    When u try to sign in the app crashes
  • Hawaiian airlines easy app 5/5

    By tamacc
    Sent to my cell phone easy to use
  • Seating 1/5

    By Candym77
    We booked seats together which is somewhat of a task for a family of 7 only to find that they did not honor them. Very disappointed.
  • Easy 5/5

    By marc0*
    One of easiest airline websites/app to use. Then again, you could say it’s because you are going to Hawaii on the best air carrier to the Hawaiian Islands.
  • Hawaiian airlines is the best! 5/5

    By RALARIOSSR
    Hawaiian airlines remains one of the Legacy Airlines without standing customer service. RAL
  • Sad I can’t upgrade 2/5

    By StinaRipellio
    Should always be an option
  • Almost perfect! 5/5

    By sand2summit
    This app has come a long way. Thank you
  • Easy flight 5/5

    By Gpa Falcon
    Easy app to use!
  • #Chivas4life #LoveYoyJefita4Life #fyp 5/5

    By El ParteMadres
    Gracias
  • Unstable and freezes 1/5

    By Jackbenimble808
    App will display something wrong message then freezes up. If you do a restart on the app it doesn’t open the app after on going issue.
  • The easiest check in procedure… 5/5

    By Riby Avery
    Very easy check in process
  • Nothing but problems 1/5

    By JK5050
    I’ve had to uninstall and reinstall the app multiple times in the last few months. I get constant errors, the app will not let me check in or view my trips without knowing my confirmation code, even when I’m logged in with Hawaiian miles account. This app seems to be getting worse over time instead of improving.
  • Terrible won’t save flight info 1/5

    By Ameila007
    This app has never worked for me. Will not save my trips. Every time it opens I get error message “Something Went Wrong” please try again later. I’m logged in and even uninstalled and reinstalled.
  • Worse Airlines Apps Ever... 5/5

    By Crown Defender
    You guys sure have great airlines service, but far beyond LACKING in the tech dept. The desktop version is not the greatest and then you introduced the Apps. What were you thinking, or lack of thinking I should say. Please do something.
  • Outstanding App But Wasn’t Working Until Agent Deleted and and Reinstalled App 5/5

    By markmura
    App not automatically updating. Agent had to delete and reload app. Same with wife’s phone.
  • Best Airlines! 5/5

    By AJ Blessed
    Hawaiian Airlines is the friendliest and safest airline for me to travel. I always know I will get my Aloha spirit no matter what state I board in. I feel soo comfortable when ever I travel Hawaiian! Maika’i!!
  • Useless 1/5

    By JCulbert
    Flight status updates do not work. Connection to customer service does not work. Electronic boarding passes do not integrate properly with iOS. I’ve used many airlines’ apps and this is the worst I’ve experienced.
  • Contact via phone for seat assignments 2/5

    By Carter A. Lane
    Your phone is on a loop which makes it impossible to speak with someone
  • Easy Check In 5/5

    By jackinmycoke
    Hawaiian Airlines app makes check in process very easy and simple. Adds boarding pass to wallet.
  • This app should auto load my families HA numbers 1/5

    By dontcare1111111
    This app should auto load my family’s HA numbers.
  • Glitches 3/5

    By Paris Shop Girl
    I should be able to pull up app and not have to add my flight information
  • Upgrade list issue 5/5

    By nautiemermate
    Aloha! I use the app almost weekly and I generally find it very easy to use. I wanted to report a small glitch - I’m not sure this is the place to do it but I couldn’t find a better place :) I think there is a glitch for Pualani Platinum members who want to be on the upgrade list. It works fine through the app once you’ve checked in with a standard seat however; if you’ve purchased an extra comfort seat (example - exit row) when you go to upgrade list there is no option to add yourself to the list. This means, you don’t get a chance at 1st class. I understand this is a first world problem but, I thought you’d like to know since it affects your customers who fly very frequently! In general, love the app, it’s a great addition to your customer service offerings.
  • Gold member 5/5

    By aerial joe
    I always fly Hawaiian
  • not able to check bags in thru the app??? 1/5

    By 69pens
    this app is not user friendly at all, not able to pre check bags in
  • Please fix loading for trips 3/5

    By Titoooooot
    I had a trip through Delta and Hawaiian Airlines. My Delta app loaded all the details about my trip just fine. But the Hawaiian Airlines app would just remain stuck on the spinning circle. I couldn’t actually see the details for my Hawaiian airlines flight until check-in started.
  • Not useful 1/5

    By VyMiami
    The app is not user friendly and offer many things and them when you attempt to use the feature will not allow. I rate it very low not worth getting. Better call the airline.