Offline Playback Not Available 3/5
I’m on the current version of your app on my iPad Pro 11” and cannot find any titles that have a download ability. I also do not see the “my downloads BETA” area. Why isn’t this supported?
Always signs me out and won’t let me back in 1/5
By itwasnt me
There is only 1 rule on this app and it is if there is finally something worth watching on the app u can’t sign in
PLEASE FIX 1/5
I can’t log in with my att directv account, and it has not been working for so long. Do better👏🏽👏🏽👏🏽
Needs offline mode!! 2/5
I still can’t believe I pay for a premium service that doesn’t allow shows to be downloaded for offline viewing. Even my local LIBRARY has figured that one out!
No 4K Content 1/5
I assume all HBO content is shot in 4K these days but this streaming App unlike Netflix, does not support 4K. No excuse for a quality company like HBO in today’s day and age not to deliver their great content in 4K. Pathetic.
Download offline?? 1/5
I would like to download stuff offline to watch on the plane. I’ve read the instructions for the “beta” version to do this, but don’t see any download buttons. Absolute crap. Netflix has had this for years.
god awful 1/5
it logs me out every time, and there are so many other issues I don’t even want to waste my time listing them all
Provider Login Not Recognized?!?! 2/5
Randomly the app won’t open - almost glitching and saying my tv provider login isn’t recognized. I’ve redownloaded the app, but no fix. This really stinks because I rely on this app for ALL of my tv shows/programs/movies.
What did y’all change to make it crappy?!?!
No download for offline feature 1/5
HBO claims that for HBO go mobile users you can download content to view offline. None of the titles give the option though! I am signed into my account and am on WiFi so it should come up.
Doesn’t work with Apple products 1/5
This app is constantly closing out as soon as I open it, I’ve tried all trouble shooting methods, app is garbage
App is useless 1/5
Continuously gives me the error that I’m streaming on too many devices simultaneously although I’m not. I tried everything, even completely logged out on my laptop to see if that’s what was messing it up. Basically useless to me since I always get this error.
Wish it was better 3/5
The app is not that good. Sometimes there are issues, and it won't let me chromecast to my TV. It makes you re-login to your account like every month. When viewing the movie list, I don't see an option to watch a trailer or read a description, if you click it, it just starts playing the movie. Movies are sorted alphabetically, instead of by popularity (which is assume is how Netflix, xfinity, etc do it) so it's hard to find something new to watch
There is no DIRECT TV NOW 1/5
I installed this app on a new phone and can’t find the DIRECT TV NOW option to sign in. It is working on my other devices but just can’t log in on this new phone. Why?
No option to download for offline, but website says there is 1/5
Title says it all. This is a terrible app. Only benefit is it has the shows I like.
Useless app 1/5
Doesn’t even work with Watch ATT. Used to work now completely useless app. Paying for a service I can’t even use and no one at att can help. Not sure if it’s the app itself or att
NO AUDIO 1/5
I i’m using this app with Chromecast and there is no audio. Since HBO removes the option to switch the audio to standard stereo. Chromecast users can’t hear audio that’s in Dolby at all. Netflix gives the option to switch to stereo. Please put back the option.
Can’t even log in 1/5
Can’t even sign in because the keyboard won’t work in this app.
Can’t sign in 1/5
I can’t sign into using xfinity and iPados13. I also cannot sign in on my iPhone using iOS 12. My subscription is current and I can watch on my Apple TV because I’m already signed in. Please help.
Good luck even trying to sign in 1/5
The app is really buggy and won’t even let you sign in. Please update so it can work.
Overall good but 3/5
Great app, nice shows, but why the heck cant I download shows and movies? Thats a major problem and it costed you two stars on a review. Overall good content but LET US DOWNLOAD SHOWS!!!
I spend more time logging in than watching 1/5
Each time I want to watch this app I have to go through a multi step process just to verify I am a subscriber to a qualifying TV provider.
Simultaneous Streaming Error 2/5
I download HBO Go on both my ipad and my iphone. tried to switch from my ipad to my phone to watch my show because I needed to charge my phone and it says I have too many devices streaming? I closed the app off my ipad and it’s the only device I was watching it from. Now I can’t watch my show because it keeps giving me the error :( pls fix i’m tryna finish euphoria
Where did I leave off? 1/5
Every other streaming app I use our have used keeps track of where you left off in a series. IDK why HBO hasn't figured out how to do what everyone else has managed to do. Along with the watchlist. It's lost every single episode instead of just the show. IDK it's dumb. But my parents pay for it so I deal with it. They're cancelling it soon tho. And I won't be customer.
No offline playback = 1 star 1/5
The fact that this feature doesn’t exist is terrible
Terrible app 1/5
Scrolling through content is tedious. A simple listing of available shows and movies would be simpler to navigate. Picking up where you left off is hit and miss. As with the channels, the movies available are too repetitive with most sitting permanently in their queue.
Works for me 5/5
I can watch the sopranos on the go, so that’s pretty dope
I am a UCLA student currently living on campus. I know we get HBO Go, as it was pretty reliable to use last year. This year, I tried logging in with UCLA, but when I press on UCLA, it takes me to an Apogee page where it tells me to search for my college/university. However, UCLA is no where to be seen when I search it up. I even tried writing out University of California Los Angeles, but the closest thing that comes up is UC Irvine. Can you please fix this? Please don’t give me the same generic response you’ve been giving to every review, thanks. I even deleted the app and re-downloaded it.
The worst 1/5
Works about 50% of the time. Maybe less.
Can’t log in 1/5
This app update makes my subscription useless because I can no longer sign in using my AT&T account.
Can’t cast to chromecast properly 1/5
When I try to cast anything to my chromecast in the beginning 2 minutes the show is simply a black screen, and after that it turns into a black block in the bottom of the screen that switches to half the screen and then back to a block, and this keeps on going forever, making it impossible to watch a show decently with my family
Can’t use it 1/5
Stopped working, can’t use
Doesn’t have the shows it says it has 3/5
By Summerbunny 😃😃
I tried to watch a show called We Are Who We Are and it says that it on this app so i got the app and it not on there i was really disappointed
Crazy negative reviews 5/5
By Jay Bomd
For starters the app works great and as intended their are some needs for improvements such for quality of life but overall achieved its purpose.
The insane part are all the negative reviews many of which have nothing to do with HBO but rather their cable provider, phone company, or not knowing the difference between go and now. I also saw some reviews where people rated it 2 stars because it doesn’t have a auto play next episode button, are we really living in a world where not enabling an unhealthy habit of binge watching is considered a bad product. I suggest reading the full review rather just the title when you see these reviews to ensure it’s a customer with a real complaint or someone who never had to live without Netflix.
Doesn’t work 1/5
Does not work with Xfinity...
Video Constantly Failing to Load 1/5
And AT&T just doesn’t care. Thanks Business Daddy
I’m just disappointed 1/5
I’ve never see a app so hard to use before. Game of Thorns is the only reason anyone uses this garbage app. Like do you guys just not want customers I don’t understand
No download capability? 1/5
App is worthless without download capability. I will just watch on demand in my house.
Repetitive sign-in issues. 2/5
Love HBO but this app is not user friendly or reliable. Always tells me my login credentials are incorrect then after resetting my password it finally lets me login again then proceeds to log me out while I’m watching. When I try to login again it says my password is incorrect even though I just reset it. This cycle keeps repeating.
Can’t get app to work! 1/5
I have both Xfinity and Direct TV but cannot get the app to work with Roku on another tv. I enter the code shown on the tv and sign into my cable provider but then I am instructed to create a profile which doesn’t work. Frustrating and infuriating! It used to work fine but now I can only watch on my iPad.
Unable to recognize cable 1/5
App used to be great. Now it will not even allow you to log in, which means watching anything is impossible.
Not available in your country??? 1/5
Why the app is not available in serbia if you allowed me to create an account, and pay for it???
Update: THERE is no hbo go app for Serbia? Because other phones have it, like Samsung...
HBO app won’t work 1/5
Won’t let me sign in to my att account and every time I try it says the email doesn’t exist yet I can sign into mtv app no problem. This is very annoying since we pay a lot of money for this
THEY NEED TO UPDATE THIS APP SO I CAN WATCH HBO THIS IS RIDICULOUS
Can't Log In with Spectrum 1/5
Unable to use the app because it doesn't recognize my cable provider login.
Even after all of the updates over the years the crashing never ends 1/5
By Truth 8
Latest iOS version as of 9/10/2019
Latest app version as of 9/10/2019
App crashes on average every 8 minutes of using it.
Yes I have logged out and back in. Yea I have uninstalled and re-installed.
Auto-selecting objects is an incredibly poor design. 1/5
Whenever I pick a show, which is frustrating enough to navigate to, I am unable to slide down to the next episode without going across the season selection bar, which automatically changes the season to whatever the selection is hovering on.
If I’m watching season five of a show for example, scrolling down to pick S5E2 always triggers season 1 episodes and I have to manually pick the season 5 again to pick an episode. There is no way that I can tell to quickly swipe past it without triggering it. This should be a required click at least.
The same auto-click on hover behavior is all over the app and is beyond frustrating considering how tediously sensitive the swipe input is on the Apple remote.
ZERO STARS 1/5
All I have to say is SHAME ON YOU HBO & CINEMAX! in order to make bigger profits HBO and CINEMAX are bending consumers over & screwing LONGTIME & LOYAL paying customers like me by removing their channels from Dishnetwork!!!! They are no longer an option for Dish customers! I’ve been a LOYAL PAYING HBO & CINEMAX customer for decades! THANKS A LOT for screwing your loyal customers...and new unsuspecting customers...HBO...you GREEDY SELFISH A$$#@[£§!
Glitch/can’t use it 1/5
When I sign in, it takes me to the Xfinity page, with no option to use HBO Go anywhere. It keeps signing me back out, and the process repeats itself. Have tried from several different devices and they all do the same thing.
Not working 1/5
It does not work out of US on ipad and Iphone. Why?
Absolutely pathetic. Just another service AT&T turns to crap. Can’t even use the app because it says I’m not in service area. IM IN ARKNASAS