Google cast function keeps disappearing, iOS 12, iPhone 2/5
Either provide a function or don’t, but be clear with your users. The last thing HBO should want is people conflating app exasperation with content experience.
Looking Forward to Canceling HBO 3/5
I almost can’t wait to cancel HBO at toward the end of 2019. T
HBO is canceling support for Boxing and I simply will not continue to subscribe.
Does not work- stuck at provider screen 1/5
Every time you try to log in it asks you to choose your provider. After clicking the screen just goes black and never moves forward to the next step.
I’ve had issues for many years with this application and using it with several different cable providers and with using Apple TV and recently with a new Samsung smart tv. I had to do a complete restore on my iPhone and I attribute the issues directly to the use of this app and the wtev.net application needed just to stream HBO. It’s not even worth watching anymore because of all the trouble. I have tried every troubleshooting suggestion and I am DONE!
If works, it is great 1/5
Won’t connect through directv account. Did at one time. Keeps giving option of changing tv provider or not. However will not let me access sign in information to see if has save wrong password. Every time I try to rely on it to download to watch stuff on the go, it does not work.
Have to go through directv and hbo to make it work. Horrible. Great idea. Horrible execution. Takes an hour to reconnect through calls w directv and hbo.
Finally connect but it does not allow downloads. Update 2019 Jan. 2 hours and finally connect but no downloads for on the go... or is everything I chose not for downloading? On the go is an illusion. It’s on the phone for customer service no service.
Buggy App 2/5
First, HBO content is astounding today. The movies they pick up aren’t the best but occasionally they’ll pick up rights to something worthwhile. The current series’ (as well as older shows) are the best of the best and essential in my opinion.
The rub is the app itself. I’ll often watch an episode or two on my iPad (6th Gen - less than 3 months old - so a hardware problem seems unlikely). The app used to operate like clockwork, but over the past couple months I get weird error messages that say I can’t sign into my cable provider (Cox). I’ve had to delete and reinstall the app 3 times for that reason alone. There also are (what I’d guess) server issues. It’s become pretty common that the app will say “content unavailable, try later,” which is super annoying (and never an issue on other streaming apps.
To HBO: I’ll say this. You have the best content around. Don’t skimp on your streaming app/s and IT infrastructure. There’s a lot of content that I won’t won’t put on in our living room on the main TV because we have a 2nd grader and this makes the ability to stream to a tablet/personal device important. Don’t lose subscribers by trying to cut corners on our ability to stream.
There’s a glitch 1/5
It’s worked perfectly until now. It keeps asking me to choose a provider. I do, enter user ID and password. And then it asks me to choose a provider. I’ve tries this over ten times. Do better HBO.
Crashes a lot when trying to contact via hdmi to my tv from my iPad.
It’s ok 3/5
My main complaint is that your personal list of shows under “My List” is force-organized by most recently added. It would be nice if you could choose other options of organizing - such as alphabetical, air date of show, etc., etc. Instead of being forced to view them by most recently added.
Won’t recognize provider 1/5
HBOGo is useless. Avoid this app if possible. Cancel HBO subscription if you intend to use your tv-based HBO subscription stream HBO content. AT&T/ Directv will NOT work!
Barely Works 1/5
By R3V¡3W TH¡$
Had the app for a while now. The server drops and kicks you out every now and then, sign in won’t work, and the final blow is you can’t get back in for a while. Crap.
Not Working 1/5
By William H. Kirsh
I have deleted and re-installed numerous times and still nothing. Just a black screen.
Nothing but crashes 1/5
Be it TV, Roku, Apple TV, or some other stream device, this app crashes on a hourly basis.
Doesn't work 1/5
Fix your dam app! Stop making me sign in everytime I want to use it. !
Piece of garbage 1/5
Never opens. Crashes.
Won’t open 2/5
My app isn’t working. Won’t open just a black screen.
If I could give it no stars I would..... 1/5
How can a company release an application to their product, that people money for, that is so broken that it simply will not even open. The app is completely useless in its current state, and if not corrected will lead me to no longer using HBO all together. While HBO couldn’t care less about one person, hopefully enough people will get fed up and do the same.
For a big name this app stinks 1/5
Don’t quit your day jobs HBO. This app is one of the worst streaming apps ever.
I downloaded this app to watch Game of thrones and it didn’t work at ALL. It stays on a black screen 2/5 STARS
Can’t sign in at all on any iOS device, literal garbage 1/5
I tried following their walkthrough and have literally wasted 30 mins of my life trying to sign into this garbage app after it for some reason kicked my previous sign in out that had been working fine for months. And now it just keeps on looping back to picking a provider except with a black screen with no options! So it is literally impossible to sign in and it just keeps throwing you into a loop of frustration hell. On top of that say you use a password manage if you tab out of the app at any point even if you’ve passed a step and say need to sign into your phone provider and want to copy that password from your manager it’ll back all the way out again so you can’t do anything. This app needs some serious work because it’s literally non functional and I have zero idea why and their website walkthroughs don’t help at all if the problem is with the app itself, which is clearly is.
I can stream Netflix and Hulu fine ... I’m having problems casting HBO go to my chrome cast . The screen just goes black.
Can’t sign in 1/5
I’ve been trying to sign in, and every time I choose Spectrum as my provider I get a black screen. Incredibly frustrating.
You guys don’t even have spectrum in your list of providers
Doesn’t work 1/5
This app isn’t working on either our phones or on our Apple TV. Hasn’t worked in weeks. What is going on with it? We have deleted it and reinstalled it and I just get a black screen on my phone. I am really irritated that we are paying for this service with our cable package and it isn’t working.
Where is the watch offline feature 2/5
There needs to be the ability to watch offline. Cell data is a premium and this feature is standard on almost all other streaming services.
App doesn’t use full screen on iPad Pro 3/5
Good app but why in the world doesn’t it use the full width of the iPad Pro screen?
No support for 11 inch iPad Pro 2/5
No support for the larger 11 inch display on the new iPad Pro.
Signing in 1/5
Having the most difficult time trying to sign in with direct tv. Every time I enter my email and password to direct. It tells me to change my information and try signing in again never been so frustrated in my life
Never works 1/5
This app rarely ever works. I have deleted it multiple times and reinstalled it. Will work the first time after installation but can never reopen it. Somebody needs to fix!!!
When I am binge watching shows, every couple of hours it randomly crashes. I have to touch the screen to play the next show, so it can’t be due to non usage. Other than that though, it does the job.
Works about 55% of the time while trying to cast to a google chromecast. Have to close the app and reopen it each time I want to go to the next episode.
Come on HBO 1/5
I see it’s been said in previous reviews, but how in the world doesn’t HBO GO have the ability to resume a series where you left off?!?!? So ridiculous to have to search episodes to pick back up where you left off. Your competition does such a good job with this for many years, why can’t you fix this?????
Worthless app, very confusing 🤬🤬🤬🤬🤬🤬🤬 1/5
I want my money and time back
Utterly flabbergasting 1/5
I previously wrote a review slamming this application because no videos would actually start to play, defeating the entire purpose of the application.
But now, the application just launches and displays a black screen. That’s it.
I’m absolutely blown away how it’s possible to release such a broken application to production. It’s astounding.
App don’t work 1/5
I have never gotten the app to work. Seems to be a problem with amazon prime and HBO link.
Features removed 1/5
It’s great when a company sells you a subscription and then removes features. It’s like false advertising, but entirely legal. With an update to the HBO go app, AirPlay no longer works. Playing to an lightning hdmi adapter only works some of the time. And the app frequently freezes and doesn’t remember where video left off, so you get to start the whole segment over again. Such pleasure to watch.
Constantly logs me out 1/5
I will be canceling my HBO subscription due to the continued incompetence of the idiots who program this app.
HBO, fire these people.
Why is this the only app that I need to log into every time I open it? I’m done.
I was literally using the app 2 days ago to watch a show and it logged me out. I tried logging in today and it won’t even log in. I’m so done. This is horrible.
Can’t log in 1/5
By New to CandyCrush
I have been unable to use for 2 months now!! I can’t log in because I receive an error saying I don’t have the service, but I do! And it’s been verified through ATT. What is going on!!?!!?!
Works great 5/5
Everything works great for me but wish the 11 inch iPad Pro was supported as of right now it still isn’t and there are black bars on the left and right side.
The worst app ever. 1/5
I am subscribed to HBO, but the app is so poorly designed it won’t let me sign in through my provider. It consistently asks me to sign up or sign in. Don’t waste your time downloading this piece of garbage app.
Can’t update app on devices! Your software isn’t supported
App does not work 1/5
Something is wrong with an app that has always worked until now, when it asks for provider, you choose from the extensive scroll list, and then nothing happens. Provider is a Direct TV.
Doesn’t even open 1/5
I’ve been having either the worst luck or something is wrong with the application. It won’t even open excel to a black screen on my phone. The website won’t play videos and also shows an error screen.
I really don’t know what’s going wrong but I am really done trying with HBO Go
Always updated, never fixed 1/5
Title says it all.
Better optimization 1/5
The streaming service is fine, but the iOS mobile app itself is terrible. Comparing to all the other services out there such as Netflix, Hulu, Amazon video, HBO Go’s mobile app continues to disappoint. The UI is very clunky and not user friendly. It’s very difficult to navigate around. Not only that, something needs to be done about the poor streaming. Netflix is able to stream content with poor WiFi signal, albeit at lower quality, while HBO just stop completely and buffers forever. Needs some serious re-work. There isn’t even a list of recently watched. Abysmal at best.
Fire stick 1/5
Does anyone know how to link their fire stick with this app?
iPad Pro 11” Optimization 4/5
This App was my favorite to enjoy content, but it’d very annoying to use because of the lack of screen usage. Lots of unused space.
The latest update makes it completely unusable. Also, will not work at all with Chromecast.
Good job making an app totally useless. I hope you guys paid your developers good $$ for an inferior product. 👍