Doesnt work in latinoamerica 1/5
By From Vnzl with hunger
What it's the point of hbogola if you don't have a working app for it?
Looks elsewhere for chromecast support 1/5
Primary use is through Chromecast and this falls entirely on it’s face. Please please please fix this! I can’t enjoy the amazing content because your streaming contains compressions artifacts and the resolution is knocked down to YouTube quality from 2007.
Forever stuck in a dumb glitch loop 1/5
This is literally the worst app I have ever used. I have been stuck in a loop of entering my service provider over and over and over. I have selected my service provider probably 35 times, and have only been allowed to log in once, which also didn’t work but I know my username and password are incorrect. I’m going to assume this is a company that either has no idea how to create functional apps or does not care enough to pay someone who does. Really, really annoyed
Does not list all TV cable providers 1/5
If the provider isn’t listed, you cannot use this app despite paying for HBO services.
Not working 1/5
Loops in pick tv provider
No Spectrum login? 2/5
I have used the app in the past with my Spectrum/Time Warner login. But i tried again today and Spectrum is not listed as a provider. Please add them back in to log into my account. This is unacceptable.
Gave up!! 1/5
Doesn’t let me access my tv provider! Gave up on this app!!
My cable provider not an option 1/5
I have HBO through Spectrum/Time Warner and it’s not an option here. I’m able to find it when I did it on my ps4 but on my iPhone and iPad it’s not an option. Why is that? Definitely zero stars if I’m not allowed to see and I’m a subscriber.
Where is Spectrum? 1/5
Why isn't Spectrum/Time Warner cable listed anymore under service providers?
Minimal effort 2/5
Pretty much all it does is sit and load. Minimal effort was put into this app, its not even worth your time.
Can’t access login page 1/5
When I select the Comcast xfinity option to sign in, I get a blank black page and nothing populates. Please fix this
Login processes do not work 1/5
The login via Comcast just does not work, this app is unusable.
Steaming is great. Downloads would be excellent! 3/5
For all those of us that commute in a subway or fly a lot, please add download capability to the app!! Showtime and Netflix have this functionality and it is immeasurable in its value.
Take out one minute of GOT and make a new app 2/5
By Optimus Matrix
Seriously remove one minute of run time and build a new app from the ground up with the money. This app is trash.
Ha ha ha 1/5
By dave aja
Watching over this app is an awful experience. The constant buffering and latency issues are inexcusable for any app much less from an organization as large as HBO. I would give it no stars were it possible. In my experience it is the worst app in the App Store.
0 stars 1/5
0 stars if I could. Simply the worst app ever. Really hbo? You’re so rich but you use MLB’s platform for streaming? You must hire the dumbest developers. First teach those idiots what buffering means. What year are you in? I cancelled my account bc your app is simply the effing worst.
Won’t let me log into my Xfinity account 1/5
By Giants fan222
Horrible app. Will not take me to the xfinity sign in page while every other tv provider’s sign in pages work.
Excessive security: HBO Go Link this device before each use 1/5
By Fantastic tool
Would love to use it but very difficult to log in. Frequently locked out.
Update would be 5 stars but instead of watching I’m re activating
Update: maybe cable is the way to go
Doesn’t recognize I’m a customer 1/5
By Londyn's Mommy
You guys fixed the chromecast issue, but still can’t login!
Keeps deactivating my Roku 1/5
I hardly watch HBO as a result. Annoying as can be! Hey HBO, don't email me to tell me your sorry about my activating difficulties. It's like this for everyone. You people intentionally kick people off because your so afraid of someone is stealing HBO somehow. Meanwhile you piss everyone of your customers off! Your well aware of it. Stop pretending you don't know.
Password amnesia 1/5
How is it this can never remember my directv login? Agonizing to have to put this in all the time.
Login issue 1/5
Won’t let me sign in to my own account. I’ve tried various version of my own login and password but still don’t work
Constantly loses WiFi signal and than uses my LTE data. Does not happen with any other streaming app I use. This needs to be fixed as it makes the app nearly unusable.
Kicks me off randomly so that I have to keep going through the incredibly stupid and long log in process using numerous devices. So many security steps that it’s not worth watching. Insists that I enable cookies on my phone to even get it set up. Up yours HBO. 2k reviews and you have 2.1 stars. Pathetic attempt at an app by a bunch of 3rd rate amateurs. HBO execs should all commit seppuku immediately.
Worst app ever made 1/5
Without fail every time I try to watch a show the app has logged me out a won’t let me log back in. Repeatedly says I’m not a directv customer despite being one for years. Screw you HBO, deleting the app and canceling your channel from my package with directv
Ok, but needs work 3/5
The app it’s self works for me, my issue is how the categorize the movies. Why are all scifi, fantasy and horror movies lumped into scifi/horror. Scifi can sometimes have a horror component, but usually does not. So when I am looking for a strictly fantasy movies to watch like Avatar, I have to scroll through all the horror movies and the hard scifi. Yes, there is a difference between scifi and fantasy, although many people lump them together. Pleas give more refinement.
I have HBO but spectrum does not support any more
Not a bad app, but i wish it didn’t take so long to load the screen with the navigation options. You see the logo then it goes black for a few seconds and eventually loads the navigation. When you click out of the app the screen stops loading the movies and shows to click on you get blank boxes with no titles.... guess I’ll just watch box number 3
Always broken 1/5
If HBO doesn't fix their app, I'll seriously consider canceling my subscription. Half the time I can't watch it because the provider login portal is ALWAYS malfunctioning in one way or another. Right now, I keep inputting my username/password and the screen resets every time I try to sign in (no error/wrong info message - just clears off my information). I have no problem signing into my DirectTV account or HBOgo on my Apple TV - IT IS JUST THIS F****** APP.
Integration with xfinity login broke tonight 1/5
Ah the joys of cloud software and auto-updating apps. Things work and then they don’t.
The “chose a provider -> Comcast xfinity” doesn’t directly error, but it brings me to an options page with no valid next option. Broken UI or integration.
Can I Give 0 Stars? 1/5
What is the point of this app?? I'm glad I spent a solid 15 minutes re-entering the CORRECT username and password only to keep being denied. What a waste of space on my phone. Delete!
TWC- now charter spectrum 5/5
By Mama saladbar
I take it all back, great ap. Had problems logging in without TWC option, turns out it’s “charter spectrum” now.
I have the app on my PS4 and it crashes daily. It’s obnoxious! Please fix this it’s getting old.
Not working for Comcast 1/5
By Ha tees
Not working for Comcast customers after update
Works fine 5/5
Not sure what everyone is complaining about? Works fine I watch my shows while I’m away from home and I’m happy.
Not working with Comcast Xfinity 1/5
I tried several times to log in, but I haven’t made it past the loading screen after clicking the Comcast Xfinity option.
Bad deal 1/5
It’s a waste of time even attempting to use this app !! Just watch it on tv!!
Down for 2 days now 1/5
HBOGO App down for two days now. Comcast says it’s the apps fault. On hold for over half hour now with HBO. Not good
What moron designed this app? I have HBO via DTV. I have a Samsung Smart TV. It asked me sign in to my Samsung account. I did while using my DirectTV. Then I was given a code/ password to use while on my DTV & Samsung Smart TV but to do it on my computer or iPhone. I did that too. Then I was asked to sign in to my DirectTV account. By now I am smoking hot! At NO TIME during all this crap was I shown a place to enter the code/ password!
Once I got on DTV, you should have KNOWN that I already have a DTV & HBO account and allowed HBO GO to join them! You know everything else! Instead you wasted 15 minutes of my time just to find out that there is no place to enter the code you gave me!
I am now wasting MORE TIME doing this one star rating review which you so richly deserve!!!! You are MORONS and I hate HATE MORONS! That means YOU, HBO!!! Who designed this piece of crap that I will not ever try to use again!!! You MORONS!
By Hair guru1956
This app was working well and syncing with xfinity. Now it appears the app doesn’t recognize my purchase. Called Comcast today and they are looking into it but I suspect it’s the app and not Comcast. Did you do a recent update?
No longer working 1/5
I have hbo through Comcast and since your last update two days ago HBO Go is no longer working on any of my devices. I can’t use it on my iPhone, fire stick, or PlayStation.
Bad Cable provider listing 3/5
The list of cable providers on the app doesn’t properly list Spectrum or Time Warner Cable. Charter Spectrum has to be selected which is NOT how the local cable company (Spectrum) advertises itself. The iphone settings for HBO GO default the cable provider entry which, for me, selects Time Warner/Spectrum. I called Spectrum (they couldn’t figure it out) then HBO (offices closed). Poor service on their part, but this app is the root problem due to an inaccurate cable provider list. This problem just appeared with the latest release. Looks like the database is an old list.
Gigabyte Internet still lag 1/5
That's why you should die to Netflix
Does not work with DirecTV provider 1/5
It asks you to select your provider ... with DirecTV when ever I try to log in, the app says "Sorry, something went wrong. Please try again later."
Not working with Comcast xfinity when it’s part of the internet package 1/5
By longtime xfinity customer
The application is not working when it’s part of the Comcast Xfinity internet streaming package
After so much difficulty... 1/5
I’m not sure if it’s xfinity or hbogo but my website, app, and Roku all consistently have issues signing in. The updates seem to make them worse and I’ve spent so much time signing in every 30 days that I think I need a different route. I love your shows but holy terrible interface Batman.
Suddenly I get the message “sorry Spectrum (my provider) doesn’t support hbo go” This is new and only seems to effect my phone and tablet. Spectrum says nothing has changed. Apple is that true? Has anyone else had something like this happen?
Y el resto del mundo que no es usa?? 1/5
Son conscientes que están excluyendo al resto del planeta???
Espero esto solo sea un error transitorio.
El limitarlo solo a Estados Unidos reduce sus ventas.
Can’t login 1/5
After newest update, I can’t login through Comcast xfinity. Dumb HBO. Get it together.
Updated: Half-Functional 1/5
Edited for the third time and yet this app is still next to useless with the Chromecast; quite literally the clunkiest app out there. I often just give up on my show and switch to something else due to the trouble. HBO is a great company with great content, but this app has got to catch up with the competition. It is next to unusable with my Chromecasts, but they seem to have patched up the Xbox One app. Please release a new iPhone app based on Netflix’s platform. HBO is too expensive for this mediocrity.