The last of us 1/5
By Nonyas7553467744
Releases on Sunday for some idiot reason and it’s Sunday but new episode isn’t available?!?? So not even just Sunday, but a specific idiot time on Sunday.
Whoever did this schedule on a streaming service should lose their job.
Frustrating 3/5
By Ga girwl
I live the catalogue and the price is reasonable. It’s very slow to load compared to other streaming apps. I also hate that I can’t keep it playing while using other apps. I wish it would small screen and keep going like many rivals do so we can multi task on our devices.
crashing issues 1/5
By cupidll
it keeps crashing everytime i open the app. i can’t even watch shows anymore
Downloads not available on airplane mode if app not opened beforehanded 3/5
By Angela K. Atkins
Even if I have content previously downloaded, I cannot access it while in airplane mode if my HBO app hasn’t already been running in the background with connectivity previous to take off. If I remember to have the app running in the background before takeoff, I can easily access the titles and have no issues watching while flying.
Crashes all the time… 1/5
By VoteRedtoSave1A
I would say that it crashes at least a dozen times per show. The time of day does not matter, as my other apps work just fine. It is 2023 and this should not be happening with an app.
Awful 1/5
By skychey131313131313
This app is terrible. Watching a series and it keeps switching to the next episode before the first episode finishes. Then trying to skip the intro and it keeps starting over. Horrible.
HBO Max 4/5
By sonic2341
Bug fixed
HBO max 1/5
By CEO of HBO max
Why does this app crash so much?
Why add and remove the same movies/series ?
Is half of a star possible until the problems are fixed.
Raised my rate without permission 1/5
By HBO is ripping me off
I have been paying $12.71 since I’ve had the service and without my permission raised the rate to $15.89 I will cancel if you don’t fix my rate to what it should be $12.71 That’s really slimy to raise my rate without permission
Too Woke 1/5
By It should be called glitchy
Had to delete the app. The content is just too woke, can’t let my kids watch.
Love HBO. Hate the app 1/5
By ktbaowkbxjwns
Very unreliable app. Download as many videos as you like, but want to watch them? If it loads, you’ll still have to buffer through the whole thing. Poor quality.
Good shows, the mobile app is horrible 2/5
By DOOM LAYSER
The shows and movie’s HBO has to offer is great but the fact that downloading movies don’t work unless your connected to wifi or shows just not playing, is the reason why I rated it so low. You can’t watch certain episodes of GoT or the prequel House of Dragon, it says there’s an error code and when try to do things like restarting or signing in and out, it doesn’t work. They need to fix and until then a 2/5 is all their getting.
Worst app still 1/5
By DisapointedInTheDiceRoll
Even after years of fans complaining hbo has the worst viewing app HBO adds features no one wants or needs. You can't even search by subject like sci-fi fantasy or crime drama. Still great content if you can find it. Changing viewing options while watching is impossible. Keyboards on IOS devices still not supported after years.
Worst streaming app of the group 1/5
By Stewy7988
In a competitive field of streaming services, HBO Max takes the cake as the most buggy, least helpful app of all the services. For years users have reported issues streaming their downloaded movies/episodes when not connected to wi-fi (AKA the whole point of downloading). HBO basically renders the app useless when not connected to Wi-Fi, making the app useless while traveling or not connected to a reliable home Wi-Fi.
I love the content availability of HBO, but it isn’t worth anything if you can’t download it. Would avoid the iPad app like the plague and if your reason for downloading is to watch when not at home, this isn’t the app for you as it will basically crush your dreams.
Super frustrating app, good content 2/5
By Pumpkinlugger
The app is one of the worst apps on my phone. At the gym, when I’m connected to wifi, it won’t play content because it says I’m not on wifi. I switch over to Netflix, which is set up to only use wifi, Netflix works without issue. Also, if you download items to watch when you are offline, like on a plane, you can’t watch those items because the app requires you to log in which obviously you can’t because you are not connected to the internet. Again, no issues with Netflix in this area. Lastly, if you were watching something that was downloaded and come back a few days later to restart, you might get an error message which tells you an error code for support. If you go look at your list of downloaded items, you will find it’s actually expired, so why couldn’t the error message just say that? This is a very poorly designed app, I wish the app was as good as the content that was in the app.
Troubleshooting 2/5
By rayChdez
There is an error when you play The Amazing World of Gumball where the sound doesn’t match the video.
Overall good app BUT 3/5
By increase the panic
the audio sync problems wear me down. I’m currently watching “Over the Garden Wall,” and it’s like watching a dubbed film. Not the kind of issue I expect at this price point.
Quality content but app is lacking 1/5
By Deleted after one open
Downloaded 2 seasons and movie for the plane. Checked it 2-3x to make sure. Get on plane and can’t access my downloads (they show in my storage settings but not on app). If you have constant good WiFi then you’ll be ok.
Would enjoy my movies if… 1/5
By critta1020
I can’t ever get into watching a movie or show because the app CONSTANTLY buffers. No other app does it that I use. Only HBO MAX. Makes me think twice about watching anything on the service, and then they want to raise the price. Maybe fix the app first. Then maybe it’d justify being worth it..
Worst streaming app ever 1/5
By 1463739392627364
best shows but the WORST STREAMING APP. CONSTANT BUGS, LANGUAGE CHANGES TO SPANISH??? not worth it when you can’t even use it half the time it’s ridiculous. Can’t skip the intro, if you hit skip intro it starts everything over and you can’t fast forward. F you HBO
Buuuuuuggggy 1/5
By Steaffo
Pleeeeaaaaaaase fix this buggy app. hbo doesn’t deserve this mess
Good, but terrible 3/5
By davidh182
The app has so many issues. It’s extremely buggy, and if you get logged out good luck getting back in easily. On my mobile I’m routinely randomly logged out and despite my login being correct the app won’t accept it.
Want to change password? The ui is so confusing it’s hard to find this.
Please fix this.
App won’t let me log in 1/5
By angelesdelcarmen
I was literally watching a show two days ago on the app and when I went to log in tonight it had logged me out and won’t let me log back in. Horrible app. I don’t understand the issue or what is taking you guys so long to fix it.
Great shows..old and new 5/5
By CyndyKated
Easy to navigate…probably my fav app
There's something SERIOUSLY wrong with HBOMax (specifically, it's Roku TV app). 3/5
By UNOwenNYC
I've streamed for well-over a decade, and during that time, I've seen the 'landscape' change - mostly, for the better (of consumers),but, there's always someone, or something which is a blemish. Surprisingly, this time, it isn't one of the smaller streaming channels(like FilmRise, etc), but one with DEEP pockets; this one. Like many who stream, I don't give a second thought whenever I have to pause something for some reason. I'm always able to continue watching exactly where I left off on my iPad, or my Fire tablet. I can also - with all the others - push 'play' when I return to watch on the TV I had paused. Without any 'hiccup', or glitch, the programme will resume. NOT so, with TV. What happens? If I've left it paused for more than a few (less than 10min, or so), I'll push play, and this delay begins (signified, by, for some odd reason, 2 large white dots, which pulsate, signifying - I think, 'workimg'), only it NEVER ends, Sometimes, if I'm 'fortunate', after pressing 'play', it'll go straight back to the HBOMax home screen. The ONLY way to stop this glitch from continuing, is to press the 'home' button on the remote (and then, having to go find the streaming channel, and dig through to 'recently watches', etc). I've NEVER had this problem with....well, with ANY app for ANY other streaming service. not The Criterion Channel, nor Discover+, nor Paramount (also, '+'), etc, and NEITHER with ANY of the smaller services, such as the afformentioned (and REALLY good FilmRise. I've seen problems like this happen - mostly in the 80s and into the 90s, but, when Apple switched to OSX/iOS, it stopped this from happening, as their was no longer too little memory to handle (what ostensibly to be) too much code built into a particular program. Yes, I know this is the place for where one rates (an Apple) app, but, this is also where one can ('easily') give/get app support, and as many apps which appear on streaming TV's are built by the same people wno Apple's (and Android, as well), I figure it's easier to let them know though the quickest way to contact them.
Offline viewing essentially impossible 2/5
By SECS93
The content is HBO, but don’t bother trying to use the app without a live network connection. Downloading only completes successfully about half the time. You can try a few times to get what you need, but don’t bother. Even if you can see your downloaded shows (which is not guaranteed), you won’t be able to play them back successfully. It’s clearly the worst app of the major streaming service.
App keeps crashing! 1/5
By yourmamaistaken
Yeah great content all that jazz. BUT the app keeps CRASHING. Please update the cache or whatever it is you have to do. I'd be happy to show you screenshots.
Buffers ALL the time 1/5
By Lj8112835
Please fix your app. I’m paying alot of money for it to never work. Everything else works fine on my firestick except this app so it’s not our wifi or the firestick.
The best HBO can do? Really? 2/5
By Justin Kent
Surprised to see such a poor offering from a company of this stature. Full of bugs and feature gaps. The thumbnail images repeatedly get lost and then fail to load, making the app unusable until a force quit. The iPad app doesn’t support keyboard commands: at minimum, space to pause / resume and right / left arrow to skip forward / back are essential. And where are the previews? I have to switch over to YouTube to watch previews?? You’d think a supposedly premium brand like HBO would be setting the standard with their app, but sadly it feels quite mediocre and amateur. This is the product of a lack of true competition, given they have a monopoly on certain types of content on one side, then give it away for free to many broadband subscribers on the other. Missed opportunity to do something great, and instead we’re expected to tolerate something barely good enough.
Terrible support 1/5
By Not You xD
Can’t link accounts, entire setup using links connected to other links and forces you to use app when the option is only available from the website. Not thought out at all.
Downloads section is awful 1/5
By Icysheet
Every time I download movies to either watch on a plane or on a ship the app goes completely stupid. The purpose of downloading is to watch movies without internet connection yet all the app does in airplane mode is complain that it doesn’t have a connection and then it won’t let the user watch anything they’ve downloaded. This seems really basic and a bit embarrassing of a problem to occur. This needs to be fixed asap.
Glitchiest streaming app ever 1/5
By LukasJack
I like much of the content, but the app ruins the whole experience. Can’t believe HBO delivers an app you’d expect from a struggling start up. At this point they’re just stealing my money.
Mucho más de lo que esperaba 5/5
By victormperezs
Tiene mucho que ofrecer en series, películas, documentales y espectáculos
THE WORST 1/5
By NCTune
This app is seriously the worst streaming experience I’ve ever had and I’ve used most of the major streaming services. It’s just constant error messages and buffering. Even restarting the app doesn’t help most times. What an absolute waste of money. Not to mention they just remove shows mid-season with no warning. Horrible user experience.
Unwanted use 1/5
By Boombah999
I was just browsing movies and saw that I had a bunch of movies shown as watched that I’ve never seen.
Garbage app 1/5
By Fornikatieng
Most expensive streaming platform I'm on, super buggy cuts off last 3 minutes of every single show and freezes constantly and skips around
Cannot sign in with provider 1/5
By needtofixhboapp
I previously had HBO but canceled it as it came with my AT&T package. But I can’t sign in through the providers link. It keeps on directing me to create account. I looked into the FAQ and it says I have to rest my provider password. I am not going to rest my provider password and change it on all my devices as well as remember another different password. Honestly don’t know why this is an issue. HBO app developers needs to do better especially when they consistently advertising HBO Max and want to compete with other streaming platforms
Great content - hard to travel with 4/5
By MOtraveler
It is much more difficult to down load HBO Max and take on a plane compared to Netflix
Trash. 1/5
By L H D C
Lame shows. Just go online. Imagine paying for something and still getting ads. No.
Skips end of episode to go to next 1/5
By suzoozannah
The app skips the last minute or two if the show and skips to the next episode unless you turn auto-play next which is a big pain for the user
Terrible offline 2/5
By E in COS
Downloading shows is worthless on this app as it doesn’t work if it’s not connected to the internet. Once again, prior to my business trip, I downloaded a set of shows for the airplane and once again the app wouldn’t play the shows, it just spins. Thinking I could outsmart the app by restarting my IPad, the only thing I achieved was a blank download section, wouldn’t even list the shows I had downloaded. Terrible off"I e performance - how hard can this be, Netflix and Prime apps have no issue operating offline.
App is terrible 1/5
By Greasenosed Eggs
Doesn’t work
Love the movies and shows Hate the App! 3/5
By AndreaIsabel787
The shows are top rated, I love the movies, the series. Content is truly amazing. The issue is the app. The app is unstable. Crashes constantly. Restarts and goes back to the beginning of the video. Is not great on Smart TV and is not great on the iPhone either. Plus requires to be connected to wifi to have an acceptable experience.
It really needs to be fixed.
Is really frustrating
Good app but selection is not large 3/5
By FrozenDaddy
I enjoy watching HBOMax and its series and movies but I miss a lot of them specially movies. I wish their range would be better. Not sure if I would suggest to a friend.
Doesn’t consistently work offline 1/5
By Rick Dotchin
On a flight the first time opening the app it will load. Eventually it gets stuck in a state where controls will not work. Closing out the app and opening again it will stay stuck on the loading screen like it’s looking to connect to WiFi even though you’re offline. Really surprised a company like HBO couldn’t handle making a reliable app.
Flop 1/5
By My dad's getting milk
I don’t care about the budget, bring the Gossip Girl reboot back.
Wow, this is a bad app. 1/5
By djskokqjfjf
I can’t believe I’m paying $15.99 for an app that doesn’t work. Listen, it takes almost a full minute to cast Sesame Street to my TV. Try explaining that to a two year old. It takes like 20 seconds to cast a YouTube video. What gives?
It’s also “sticky.” Like it’s not effective when I push shows or press play or navigate. I have to touch everything at least three times. Then it has to load. It’s 2023. This is so below the bar for streaming.
Frustrating 2/5
By JimM_11215
Overall the app is well designed and organized, but the downloads feature barely works. I’m able to download titles, but the times I want to use it most, while on a plane, a subway or otherwise outside of wifi / cellular service, the app insists on connecting to the internet. This make the downloaded shows unwatchable. Please fix.
Lag fest 1/5
By FluffyboiWritesReviews
Great shows. Can’t go 3 seconds without lag.
