Can’t seem to figure out how to use the Bluetooth features even though the app accesses Bluetooth.
It’s so buggy it’s almost not even worth it 1/5
The app closes when it wants to, has errors playing shows, pages take forever to load and god forbid you want to cast it to your Apple tv because then all these problems become ten times worse. I have no problems with Paramount+, Disney+, YouTube, Netflix and Hulu when it comes to streaming and casting things to my tv but HBO just can’t seem to get it right. If it wasn’t already a part of my cable package I would have canceled my subscription a long time ago
Great catalogue but buggy video player 4/5
By toilet paper man
Whenever I watch a show on the HBOMAX app it starts to freeze every couple of seconds and I checked everything online that I could find and nothing fixed the freezing issue.
Picture in Picture no longer working 2/5
By Super Stuck Sam
I really want/need to use the Picture in Picture feature when using this app. However, it stopped working on me a couple days ago. I deleted the app, and it worked again just one time immediately after, but then stopped working again right after that. ☹️
Poor for iPads 2/5
Great content, terrible for iPads. I’ve never seen a streaming platform operate like this. I have an iPad Pro and after downloading shows, it has crashed each time I’ve been traveling - 5 times in total. I’ve tried deleting and redownloading. You name it. Someone has to fix whatever bug is going on.
The app itself is solid 4/5
I canceled my subscription as soon as they started adding all that DIY stuff. Discovery Network is abysmal and full of white supremacists with a lot of the same for their fan base.
One little favor 5/5
So it’s really grate and yeah but… can you plz plz pleeeeeeez ad hilda I thing that how you spell it it’s been so long can you plz add all seasons too? Plz plz . P.s. plz put it on Xbox versions too and she has blue hair with a British accent. And home all of them plz.
buggiest app i've ever had 2/5
the catalog is amazing, some of the movies i've always wanted to watch are right there for me. but the issue is the app itself. it's the buggiest app i've ever owned; from playback and miniplayer issues, to the movies freezing just about every minute, there isn't a second where i DON'T have an issue. i wanna be happy with having it, but it's so hard when i can barely watch anything without having problems.
Unbelievably buggy, especially for downloading content and playing it offline 1/5
By Matt Fergoda
This review is not about the content on HBO Max but about the app itself. This app is slow to respond and load which is a bit annoying. But it is unbelievably buggy and almost unusable when trying to download content. Once you manage to download your content without the app crashing or stalling out, trying to play your downloaded content often leads to an error about not having a connection. Isn’t that the point of downloading content… so you can play it offline….? This issue is particularly frustrating to have once you’re already somewhere out of cell range and thought you’d be able to watch something you downloaded only for it to require an internet connection. This seems to be an issue that HBO Max is aware of because they have a series of steps to go through to try and resolve the error on their website. But even that doesn’t work half the time. I’ve even tried uninstalling and reinstalling the app with no luck. Once in a blue moon the HBO Max gods smile upon you and you can watch your downloaded content. But holy — for one of the big streaming services to have an app this bad is mind boggling.
To me it’s great 5/5
I love being able to watch hbo off my phone and Roku , I also love that when you click on the movie you want too watch it tells the time.
ALSO it has ALL the movies I die and live to watch so I love it !!!
Provider login not working 1/5
For years I’ve been able to login with my Spectrum account and then the other day it stopped for no reason. I tried trouble shooting, uninstalled spectrum and hbo app reinstalled and it won’t work. Fix the app because it’s messing with my ability to watch HOTD and Rick and Morty.
Still can’t sign in on iPad 1/5
UPDATE: posted about this 5 times already but I’m not seeing my reviews.
Still can’t log in on iPad with tv provider. Issue has been ongoing for about a month now with absolutely no resolution despite the several reviews left daily complaining about the same thing. Really not sure why this issue is STILL persisting. This is very poor customer service.
It was working great. 1/5
Since last update app crashes to blank screen requiring forced reboot to recover use of iPad. Reinstalling doesn’t work.
Privacy Concerns 1/5
The picture on picture feature no longer works after update 3/5
By Hey Noni Mousse
Fix it, please
Love the UI and the dark saturated purple it’s my fav!
Super annoyed 1/5
By Sheriff Suave
Why can’t I do a full screen on my iPhone 14 pro max?
Cannot Login with Service Provider 1/5
The app will not allow me to sign in with my service provider on my iPhone 14 Pro Max. Needs an update.
Content not good enough to justify shorty user experience 1/5
The HBO app is the only one out of the major streaming services that I consistently have issues with. Their app is constantly getting stuck. It recently logged me out on my iPhone and now it legitimately won’t let me log back in. I’m trying to sign in with my TV provider and it just gets stuck loading. It never times out and realizes that it’s stuck. It just stays with three dots blinking forever and will never let me sign in.
HBO max is also the only streaming app I have issues with when downloading for offline use. About 50% of the time the app will show the show or movie as downloaded but when I go to play offline it will error out. I can also only download one thing at a time. If I try to download two episodes or two movies at the same time, instead of queueing like Disney or Netflix does, the app freaks out and doesn’t download either thing.
HBO max is also one of the only streaming apps that doesn’t adjust video quality for low bandwidth. It will get stuck buffering instead of switching to lower quality like Netflix.
Everything about the app is frustrating and I’m starting to feel like their content isn’t worth the hassle. I’ll like stop paying for hbo max in favor of other services.
Pésima App 1/5
Se tarda una eternidad en cargar, me falla mis 2 cuentas! Activo una y se desactiva la otra que pésimo!
Terrible UI 1/5
Stop with the expanding previews while scrolling. Absolutely terrible user experience.
Please fix the app crashing on episode download 2/5
Overall the app performs well. But every time I try to download more than one episode at a time the app crashes. I keep downloading updates and hoping this will be fixed, but so far no dice.
It is honestly astounding how horrible this app is.
Offline viewing is almost impossible and many a flight has been ruined because I thought I had something queued up to watch only to get some nonsense error code when I went to watch it.
Oh also, it completely refuses to work if you’re on airplane Wi-Fi, which is you know primarily what happens when you get on an airplane where you might be viewing downloaded material.
App and Controls are subpar 2/5
This app is much too clunky for such a well respected media service. The search bar should remember recent searches. The control screen when playing should have a navigation to additional episodes. The ‘continue watching’ section should allow you to navigate to series details. And the app continues to crash where I lose play/pause control when casting to a different device. I have to relaunch the app in order for it to ‘remember’ that it’s casting.
No PIP - 1 STAR 1/5
Every video app in the world has picture-in-picture support, except for HBO Max. Really…I know. I just paid for one year, in full, and am so irritated it doesn’t have this feature. Responding to text messages is now so annoying because I have to pause my show or movie, respond to the text, sometimes multiple, even further delaying my show, and then readjust and get back into what I’m watching. Come on, HBO. PIP Now.
Can’t watch offline 1/5
You can download but when I tried to watch while on a flight the app needed to be connected to the internet. Why bother with the download capability? USELESS!!!
Please fix bug: Can’t log in with TV provider 1/5
It just started having a new bug. When I click to log in with my provider, the keyboard pops up to cover half the screen and I see endless spinning dots. I’ve tried reinstalling the app, but the same thing happens. My other TV apps are able to log in using the provider just fine, so it’s just the HBO Max app that’s not working.
Doesn't work on Mac 1/5
Why doesn't this App work on my mac anymore? It worked fine until about a month ago.
Good shows and movies, horrible app 2/5
I think HBO Max is a great alternative to stream movies and shows. But it’s honestly the worst app with so many bugs. I like to do multiple things at once when using my iPad. But while watching a show, and doing other things at the same time, it tends to glitch a lot.
Great 👍 content! Great 👍 app! 5/5
Simple clean easy to use…has pretty much every show you’d ever want to watch and…just nifty… I ❤️ U HBO!
Hey, could you possibly update the app? It’s been buffering and lagging on my phone at least. And it’s a great app by the way, just needs to be fixed.
Cable subscriber 2/5
By c nrjrifhsnwkekngn
I used to be able to login with my cable subscriber now I can’t I’ve deleted and downloaded the app again it just doesn’t work now😭😭😭😭😭
Barely works, slow and signs you out for no reason. Sad from a company this large 1/5
New version Inop 2/5
Had the recent update 3 days ago, my app crashed. Have been trying to log into my account using my cable provider information since then with no luck. All it does is get stuck trying to pull my information. I’ve deleted and reinstalled the app multiple times. I can not use the app now, please help.
Can’t log in 1/5
Trying to sign in with spectrum and it just spins a loading screen. Updated the app and hoped it would be fixed but it’s still happening.
I can’t sign in to my iPad Pro via AT&T 1/5
I attempt to sign in through my carrier, and I physically cannot type in the password or user name.
Constantly loses acct credentials 1/5
I have had an account through my provider for years and this app continuously fails after a few weeks to retain account credentials.
Unintuitive in how you must navigate to reinstate your account but it sure does make it easy to create a new subscription. You will need to dig to not only sign out but then also to sign in through your provider.
This of course happens when you are settled in and ready to start watching.
The team that designs the UI does not do this with the end user in mind. Gimmicky graphic effects make navigating confusing as things don’t stay put.
Puts a real damper on the overall experience.
Almost there…! 3/5
one suggestion: have the seasons option at the top of the page when you scroll down for more episodes. other than that, great app!
Hit and Miss 2/5
The hassle of it not working with my Apple TV every time we turn it on, outweighs the content unfortunately. It’s hit and miss as to what shows work and what doesn’t - then I’m stuck watching on my iPad by myself. Not very fun.
Sounds like this app has been buggy for quite some time. Surely you make a ton of money so why not hire the right person to fix it?? Asking for a friend…
Picture in Picture stopped 2/5
Had many troubles logging in today out of nowhere.
Fixed that but now PIP PICTURE IN PICTURE stopped working.
All other streaming apps work just fine.
Seems latest update messed up what was working just fine until yesterday.
Can't log in with spectrum 1/5
Forwarding of a movie is not possible? 2/5
Don’t know why I can’t forward a movie and always return to the beginning after trying…horrible experience using the app in the Apple TV
Slow Loading / Outdated UX 2/5
This app feels like it was built by a content company, not a tech company. I do love the purple though.
Earth to Morons… 1/5
I considered it a total and complete impossibility that the app could get any worse than it was, then to be utterly aghast when I experienced the new and ridiculous full screen “wipe/slide/open/coverzoom animation. It’s bad enough my hand is tired from browsing because your app doesn’t swipe or move like ANY OTHER APP ON THE APPLE TV. Idiots. And when I want to search I’m not able to use the remote mic/Siri. And now I have a headache.
Horrible App 1/5
By B's Meema
Wow - I’ve NEVER had an issue with my Netflix app, but the HBO Max app is HORRIBLE. I’ve only had it about a month, and every time I try to use it it glitches, and I have to try 3-4 times before I’m able to watch something. I won’t be renewing my HBO subscription, because if I can’t reliably watch my show on my device - why bother? It’s certainly not worth the hassle.
Buggy and slow 2/5
The app is very buggy and slow. Sometimes it will stop in the middle of a show and give an error. It runs very slow. Never is it fast and it lags like it’s 1998. The app has a lot of good titles and most all of HBO’s catalog but it rarely works well and I always have to anticipate the lag.
Lo mejor 4/5
Me encanta tiene muchas más variedad que en otras plataformas
Log in 2/5
I like HBO Max but I often have problems with this app. Specifically with log in with a provider
Worst login credentials ever 1/5
When this app works, great. When it doesn’t, which is most of the time, it’ll ask you to re-login every few hours, and mostly reject the login, despite your account being paid up and active. If you talk to support, they have no idea why this happens.