Try free period false advertisement.. 1/5
Tell me why I’m reading on the tv try hbo now free for 1 month yet when I go to add it and in the app it tells me only 7 days... Also if you add through Hulu it’s the same. PlayStation add says 30 days but you can’t add on there.. That is false advertisement!
Recent updates have significantly improved HBO Now 4/5
When I initially reviewed this back in Feb 2018, I was having frequent issues with the app starting up. It would just show a mostly blank screen with no progress indicator as it loaded content for its home screen. There is still no progress indication, but I have very rarely seen the stalled home screen loading for months. I also have not had issues editing my watchlist for some time. Finally, the video screen has changed back to black borders in a recent update. The distracting gray letterboxing on my iPad Pro screen is gone. The gray background now only shows when the playback controls are visible. The app is getting better all the time, but it still has some usability issues holding it back from a five star rating. Keep at it, HBO developers, you're doing great.
Audio issue 1/5
I have been trying to watch season 7 of true blood for a week. So frustrating. The audio works for a bout 30 seconds and then jumps to some other point so they are completely out of alignment. Makes this app absolutely worthless. I have deleted and reinstalled with no success.
By Juan Fe 😎 Cool
Don’t get it its not worth it
Its a 2.5 for a reason 1/5
This has got to be the worst streaming application I’ve used to date. For HBO to have such great content and pride in its production, HBO under its name offers this buggy error ridden platform. This app has worked on the PS network but not on my Roku or fire stick. I’ve dealt with customer service that has laid the fault at my ISP. Or opens a work order and the issue is not resolved. The system just doesn’t work as advertised or consistently enough! HBO should be offering refunds and focusing on rebuilding the app to address the errors, restarts and failure to stream.
Hate the commercials 1/5
By Juan Rod H
Thanks HBO for ruining the experience of watching the first episode of a new series by putting commercials for other shows, including spoilers for other series I watch, before the actual episode. I’m paying for this subscription, why do I have to what commercials? I can forward but then I have to go back and forth until I get the actual start for what I want to see. This does NOT make me want to see the other show that is advertised
Getting better 4/5
By Yes! ZL!!
Only complaint is overall navigation isn’t as intuitive as Netflix app.
Worst App Ever!!! 1/5
Every time I go on to use it it does t work. It won’t load so frustrating so I’m paying $15/month the same I was paying for cable but NEVER WORKS!!! DO NOT WASTE YOUR TIME OR MONEY!!!!
Terrible app 1/5
It does not work well on my TV, phone or computer. I have to restart two or three times while watching one episode or one movie. I have an excellent WiFi signal and Netflix, Hulu and everything else work perfectly. It would be nice if it didn’t crash all the time. Best selection but the most unfriendly to use. Do better HBO, please. I really don’t want to cancel my service.
Does not let me link my Hulu subscription 1/5
Whenever I try to link my subscription, it sends me to a broken link and won’t let me login. I basically can’t use this app
How do I cancel my subscription?
Not worth it 2/5
I was paying $15 a month for an app that never worked properly. I ALWAYS had issues getting this app to run smoothly without stalling or completely stopped working. I had my cable company fix my internet multiple times when I just realized it was the app that sucked, not my internet. I moved on from HBO to STARZ. Hope it’s worth it.
how to unsubscribe 1/5
I dont have service in my country , still paying every month!!!
Why won’t xfinity sign me in? 1/5
Just want to watch a movie, but it won’t sign me in via Xfinity. Ridiculous.
HBO IS A LIAR don’t waste your money. 1/5
By THERE IS NO FREE TRIAL
I downloaded this with the intentions of using the “free trial”, clicked on every free trail provided and once I promised to pay after one month I was still charged anyway. When I contacted the HBO BILLING department as indicated on the option I chose I was told they don’t handle billing and that I needed to contact iTunes. They only handle technical support. Don’t waste your money. They lie, give you the run around and really aren’t worth it. Pretty soon apps like this will be obsolete when people realize how easy it is to get the same shows and movies for free. They trick you into going for a free trial then when they charge you they Conveniently claim they don’t handle billing. Such crooks. Keep your $14.99, I’ll continue watching all your show FOR FREE.
Why do I have to re sign in? 2/5
App wouldn’t work after working for months. Had to spend 15 minutes resigning in to everything and changing passwords. Why??? I pay for this service, why do I have to make all these changes? Trying to play a movie is like solving a crossword puzzle. Why is this so hard? What a joke. Paying for a service that doesn’t work right. That will be about the end of that.
No problems at all 5/5
I saw the other bad reviews but in my personal experience the app works perfectly in all my devices, tv, table, iPad, xbox, anywhere. Best streaming service.
Should be named HBO Eventually 1/5
By Ryan in Seattle
HBO puts 10+ min clips of Real Time on YouTube before they make them available to their paying customers on this app.
Charged me too early bruh!! 1/5
By Jeo the 4th
Yow my has just started like a week ago not a month ago but this app already charged me $14.99 even though they said the trial would end for a month!! Bruh I want my money back bruh!!
Ripped off, scam scheme 1/5
Have been fighting to get my $14.99 charge to my credit card refunded.
It’s Supposed to be first month is free. HBO Now Directs you to Apple store to sign up.
I immediately cancelled subscription upon signing up so wouldn’t get automatically billed and just wanted the free month.
What confusion and frustration.
I want the free month to really be FREE!
It’s a SCAM... don’t do it!
What’s on HBO 3/5
This streaming app isn’t what I thought it would be. There may be one or two movies but that’s it. Netflix has more movies every day than hbo and it’s way cheaper. Wow
I have never had any problem w/ this app 5/5
I’ve had nothing but a good experience with HBO Now, which I take time to mention in order to temper the tone of and contrast the inaccurate statements in all the reviews I saw which unwittingly reveal those users’ cognitive difficulties-made apparent through their attempts at “explanation” regarding problems they’ve experienced with this app or with their attempt to understand how to navigate its layout. Every complaint I’ve read regarding this application’s design is untrue and reveals a lack of understanding with respect to how a user navigates the app’s GUI, which has no design flaws apparent to me during the year+ I’ve been a subscriber.
Once you subscribe it’s impossible to figure out how to unsubscribe!!! I’ve tried for 3 months to unsubscribe to this app. I no longer have it installed on my phone but every month I keep getting charged. When you log into your subscriptions, every other subscription has a “cancel subscription”. Not HBONow. There is no cancel button. It’s been a nightmare.
Not Loading 2/5
The majority of the time the app just freezes and doesn’t load anything when opened.
Not very user friendly especially when trying to stream via chrome cast! It often glitches out, there is also no quick way to jump between episodes. The “now currently watching” fails to update when using chrome cast as well.
App locking up 1/5
By The only q
The app continually locks up. Have experienced in excellent WiFi, poor WiFi and while running on data. The flow of the app I have no problem with. But with it continually locking up it becomes very difficult to use.
Do not download 1/5
Complete joke. I only got this for one tv show. Every time I go to watch it I click the episode and it says can not play and gives some lengthy code as to why. It’s very random but out of the 70 or so episodes they have up I can only watch a select 5 or 6, but NEVER can I watch the episodes I want to. Complete waste of money, better off searching you tube for what I want to watch.
Very unsatisfied 1/5
Not satisfied with the programming at all and it Doesn’t work well on Roku. I’ve been trying cancel my subscription and there isn’t an option in the app. When I go to my apple subscriptions it doesn’t show up but it does in purchases. How can I cancel my subscription from my iPhone?
I think it’s garbage that with an HBO subscription through a cable provider, I cannot use this app to stream on my TV. I’m not paying twice for another HBO subscription just to use this app. 👎🏼
DO NOT DOWNLOAD 1/5
Worst app ever noting to watch literally takes you 5min to scroll by all the movies and shows all old movies not worth the money at all don’t waist your time just because its says HBO you automatically think oh ill get a lot of movies no you wont
Not a half bad app. NL !!! 5/5
By Jack Huls
I have had this app for a very long time but then I ended up deleting it only because I'm on my way to basic training for the Navy. I uses it to watch Game of thrones and that was it. I dont know what you guys use it for and Ik not sure what else is on there for a very large price of 14 bucks but I can say the quality was not bad at all Really good quality actually. It's not 4k or anything but it is definitly up there with the 1080p boys. Not a half bad app
Poor development 1/5
This app has much to learn from Netflix and their interactive interface.
UPDATE. HBO responded with a link to a troubleshooting page. I’m not having issues with the app, the problem is the terrible user interface across all platforms for an app that has a premium cost but subprime a experience
Terrible app 3/5
I have been receiving the “network error” message since LAST year and I still can’t use the app. I’ve deleted it and re down loaded it several times. Did the troubleshooting and still am unable to the app. At one point it worked but now I can’t even log in. Such a waste. I can use my hbo via the Hulu app now since I’ve signed up via that app. But I want this issue resolved. I really had to go through another app I order to be able to use HBO. Ridiculous
Update: found a solution. Turns out the cellular data was turned off for the inidivual app which makes sense because it would only work when I was on my home WiFi. Anyways, I’ve since turned it on and the app is functioning. Still glitchy in playback. Freezes like every five minutes. Changing from 1 star to 3
3 stars 3/5
Loading extremely slow lately and when you go back into what you were previously watching, it sets you back an unnecessary amount of time. I’m constantly having to find where I was.
No free trial 1/5
I didn’t get my free trial. It said start new subscription I confirmed the purchase as you would with a free trial but instead of it going through like buying a free app like it was supposed to I got stuck with an immediate payment of $15.18. I used PayPal and didn’t have enough money on my card to pay a whole subscription. The only reason I got it was because it was free. Now I’ve been charged over and it went to my bank in which I have no money, so now I’m in debt for no reason. I highly advise against getting this “free trial” you may end up having to pay like me.
Streaming is inconsistent 1/5
I can’t stream a show over chromecast without constant buffering. Also has trouble connecting to chromecast. Netflix app has no issues for comparison.
HBO Xbox One daily disconnects led to cancellation 1/5
By Jake Roses
HBO causes a log in loop that logs you out ALL THE TIME which wouldn’t be a cause for frustration if it didn’t feel like you were spending 5 minutes every time you want to log in to watch HBO shows. This means you turn off your device and have to log into your tv providers login and your HBO membership login. Overall wouldn’t give a star and how does this cost twice as much as my hulu and netflix account. Come on people?? If anyone at HBO is reading this DEBUG and relaunch the company.
Not worth the $15.93 1/5
Poor selections. I watch some of the series and it barely allows you to watch the program you want to watch.
Worst Entertainment App Ever 2/5
By Leo De Vina
It’s so frustrating saving to playlist to watch later. Sometimes the latest episode saves, and most of the time it doesn’t. So you have to search for the series just to find that episode again. HBO team, if you are reading this, go see how others are doing and learn from them. There’s no shame...I guarantee it.
Suggested improvements 4/5
By Lorenzo Ismael
Great content; films and series. Think you limit your potential audience by only making it available via payment through app stores. Know lots of people who would like this app and service but aren’t comfortable paying via apple and would prefer just to link service straight to credit/debit card.
Free 7 Days 1/5
Signed For The Free 7 Days And Got Charger $14.99 Right Off Back. I’m Still Trying To See Who Do I Call For That Refund Back?
"free" trial is a pack of lies 1/5
By The Blue Weasel 2245
Absolutely terrible service. I wanted to try the free month trial, but they charged me 15$ a day after I started my trial. When I went to report the issue to Apple all it could tell me was "sorry this product is non refundable". Scum bag move HBO, scum bag move.
Not connecting with google chrome cast 2/5
By 2.0 sucksssss
Trying to connect to Google Chrome cast and the app immediately closes everytime I attempt connection! Please fix!!
By wheap chore
Check notifications for this app. Was pulling fees 21 days from last billing cycle. Was under the impression the subscription was on a 30 day renewal. Cancelled after noticing this. Lame
Keeps saying check internet connection 1/5
Subscribed for app today. Worked fine for 1/2 an hour and now keeps saying check my internet connection. I am writing the review with same connection though and able to stream youtube etc. seamlessly, so no problem with connection at all. Tried reinstalling the app but still the same issue.
Not good for series 2/5
This app is okay if you’re just watching movies. For TV series, it’s got some major issues:
1) As far as I can tell, there’s no way to add an entire show to your watchlist — only individual episodes. This means that every time I want to watch the next episode of a show, I have to search for the show. It should at least have the ability to add a show to my watchlist, and then show that to me on the home screen as a “continue watching” option.
2) The closed caption option resets each episode. I turn the CC on for one episode, but as soon as the next episode starts playing it turns off again and I have to reactivate it.
A Huge letdown by a Great provider. 1/5
By Always 100
I personally love HBO. So many great classic Original Series and new movies. You can binge watch whatever and never get bored.
This app is very disappointing. Starting from the log on screen. If you forget your password you’ll end up waiting a long time (I’m currently still waiting. Going on 45mins) to get that link to reset it, so try to remember it.
Update going on 2 hours and yet no link to reset my password. I’ve already tried requesting a link multiple times.
Too much self promotion 2/5
By k reviewer
I’m a subscriber. I am tired of the increasing amount of self promotion (ads) at the beginning of my shows. I’m already paying you, why annoy me with ads of something I’m already a customer of?!?
False advertisement. 1/5
The ad showed all Harry Potter movies “in one place”, but now that I downloaded the app and made an account there is not a single Harry Potter movie here. What is this ??!