HBO and DishNetwork 1/5
By Fine writing
I had HBO and others on Dishnetwork. Before I got the Hopper 3. I was sold the 2 year contract with the locked in price. That I also was to keep all my channels plus my HBO and others. But then within less than a year. They had this dispute. And I lost my HBO. And now I’m supposed to be locked in this contract. But DishNetwork is in breach. But won’t let me out. 17 years with DishNetwork and they are getting greedy and dirty. So my advice is stay away from Dishnetwork. Because I can’t even get Cinemax either. And that was also part of my agreement. I’ll be looking into a class action lawsuit and. Filling a complaint with the Better Business Bureau. As well as the attorney general on this matter. Because I’ve been around and around with them on this.
Latency and quality issues 1/5
By Game App Critic
Compared to Netflix this is a disgrace. Lags and doesn’t work most of the time
Um. I’m watching on TV. What is with the Deadpool ad???!!!!!??????????
By Adrian Al Dente
The absolute worst app I’ve ever had the displeasure of using. Got solely for the purpose of watching Game of Thrones. Flat out did not work for the premier and now is doing the same for the 2nd episode.
Crash on launch 1/5
By Butters king
I think it might be now playing coming up that’s crashing
Plays movies, that’s about it 2/5
First the positive: This app lets you browse and play the HBO catalog, and it does a good job in this.
However, comparing this to pretty much every other movie streaming app out there, it has serious shortcomings in other expected capabilities, for example:
- Get any information about a listing. For many movies you don’t know what it’s about, you want to read at least a sentence or two to understand it’s premise. Especially documentaries often have an ambiguous title. I have found no way to get to descriptive text, clicking on a movie means playing it. Even if there is information *somewhere*, the app has failed in usability here. Googling he movie is not an acceptable alternative.
- Find the shows you are currently watching. Granted, other services like Netflix are also doing a terrible job in guiding you to the movies you have started watching, but HBO just doesn’t have this functionality at all. It would be easy to have a “Continue watching” section prominently at the beginning, but it’s nowhere to be found. There must be some logic in making you scroll all the way to “Westworld” or searching for it to watch the next episode. Yes, the workaround is to put the show in your “list”, but why?
I want to cancel my subscription and can’t figure out how to do it
Why am I getting charged 14.99 twice my bank statement shows hbo go subscription and iTunes bill separate but both as 14.99??
HBO go 14.99
iTunes bill 14.99
Free trial doesn’t work, makes canceling through iTunes impossible 1/5
iTunes freezes when canceling “free trial”. Don’t trust this hbo app
Terrible App! 2/5
By Cyra Niccals
I lost HBO on Dish, so I decided to go with this app. Not happy about this decision. I can no longer add movies, etc., to my list. Worst of all, the app is constantly buffering!
Please fix this!!!!!
It just works. 4/5
It just works, I don’t know about any of the other issues that people seem to be having, it sounds more like user fault and people not knowing how to use their smartphones than the app it self.
You hit “play”, it plays. You hit “add series to my list” it add’s them. You stop watching your show in any platform and you can resume no problem on another one.
I use it on celluar(Verizon unlimited) it plays with no problems, I play while on wifi(Verizon Fios) no problems.
So, if you are somewhat competent on how to use technology and understand it, you are gonna have “0” problems.
4 stars due to lack of offline playability.
Please developers, I just wanna be able to watch my shows while commuting home from work.
Very unintuitive app with little attention to user needs 2/5
There is no section inside the app which displays the list of the shows that I am currently watching. Every time I come back, I have to go to my list and start the show. Same problem in roku version of hbo now (which I actually use way more than ios version). How are you expecting to compete with Netflix when your app itself is so counter intuitive and pedestrian.
Puedo ver contenido en español desde el App ?? En especial game of thrones
CC problem 2/5
If I open up the HBO NOW app on our AppleTV, it turns off closed captioning in the AppleTV settings every time. Leaving the app, turning it back on in Settings and returning to the app preserves the CC setting. I looked at the setting before opening the app, and CC was on; as soon as I launch the app and watch any content, it is off. This bug needs to be fixed.
Constantly stopping to buffer. 1/5
My HD Netflix and Hulu apps have no trouble playing in HD, but this app is blurry and frequently stops to buffer. I consulted Google and it appears this is a frequent problem. It needs to be fixed because I’m wondering why I’m paying for this if it stops at least fifteen times to buffer during one episode of Game of Thrones.
Crashing with chromecast 2/5
By Brand Kaye
The app keeps crashing with chromecast
Worst streaming app out there 1/5
By Synthetic sniper
No portrait support, lost of missing features when compared to Netflix and amazon prime now. Just today I had to uninstall and reinstall the app because it was “out of date” but when I went to update the app there was no update available.
Streaming quality is also sub par when compared with amazon or Netflix. The app seems to buffer a lot for no apparent reason.
This app needs to be redone from the ground up because in its current state, it’s a dumpster fire.
No Spanish??? 2/5
I want to see GOT in Spanish but this app don’t give us the option.
Deberían poner contenido en español en todos los programas y no solo en en área de LATINO.
Como por ejemplo GOT no está en español.
Awful app went through Hulu instead 1/5
By yuck hbo now
App freezes on my fire stick ! Awful. Went through Hulu instead to order as add on
Waste of time! 2/5
It’s so difficult to sign in and forget trying to cancel your subscription! That is almost impossible to figure out! Once I figure it out I’m done!
Poor interface 2/5
I liked HBO however their app has a lot of flaws.
Parental controls are very awkward. You if you set limitations it takes affect for the account and there is no convenient way for the adults to watch shows at a higher rating without going into settings and changing the limitation for the entire account. Other app will let you just entere the PIN number to unlock a show to watch. Please enable this.
The List feature is episode specific for tv shows so if you watch a show you can’t use the list to navigate to the next episode.
What am I paying for ? 1/5
The shows keep freezing and glitching during every episode and time lapse is horrible . I can’t even enjoy a show without the glitch occurring . Sometimes it occurs more than 3 times in a role . Very disappointed
Need Profile Options 2/5
If multiple people stream using the app, separate profiles should be an option so each person can stream their own shows. Being able to create personal profiles within the app would make app utilization more pleasant.
Not user friendly at all 1/5
Compared to Netflix and prime , this app is very average . Doesn’t show continue watching .. no personal recommendations .. bad search capability , I can’t search with director names etc .. subtitles option always resets..genres are not proper etc.. shows are good though
Shows are amazing 2/5
Love the graphics and so much more. The legends and “magic,” behind all of GOT is reminiscent of Lord of the Rings.
Its alright 3/5
By Booooo plan b
Never had a problem with it, I just wish you can put a download feature, other streaming subscriptions offer download features to watch later and charge less too.
I’m paying for a black screen 1/5
I tape the app to open it up and all that happens is hbo now shows on my screen then it just goes black an nothing loads....i love in the city have great service and great WiFi....
No subtitles no more idiomas 1/5
De que me sirve si todo es en puro inglés, pago por ver algo premium pero no cuentan con más idiomas ni subtítulos, solo inglés básico, que pobre!
Doesn't even work 1/5
Won't let me sing in
Update not restore purchase 3/5
I’m so disappointed the app on my iPhone not connect only in my Apple TV 😠
After deleting and reinstall the app started to work on my phone.
Needs a new look 3/5
By Allke W
The app itself seems outdated not new but it’s up to date content wise and I had no issues streaming game of thrones for the premiere. So it could use a new layout but everything else is good to go. Haha, GO get it ?! 🤣
Amazing quality, but be prepared to wait 2/5
I had considered giving this a 3-star review, but when you factor in the wait time, it doesn’t deserve 3. The UI is fairly easy to get used to, because I’ve never much minded searching for the shows I want to watch as long as I can access them rather quickly.
The quality is absolutely fantastic on my tv. I don’t have an HDTV but I of course can still stream 1080p.
What is a considerable disappointment and the reason I cancelled my service is because of the horrible buffering. I’ve had a lot of streaming service subscriptions, but this one is the worst I’ve ever used in terms of buffering.
My internet does just fine with Netflix, Hulu, YouTube, and PlayStation Vue, so there is absolutely no reason why it shouldn’t smoothly stream this app—so it tells me it’s the app itself since I’ve seen tons of other people saying the same exact thing.
If you guys can fix the crazy buffering issues, then you will be able to retain the customers you’ve lost.
Parental controls are a pain 4/5
The app is pretty easy to browse through and watch but it a huge pain to keep changing parental controls when ever my kids want to watch something and then switch back. It would be a lot easier to allow streaming of restricted content by entering a quick passcode only parents know instead of going to setting and changing everything. This method would also prevent any mistakes in which parents forget to switch restrictions back on after watching. Not well designed for people with kids.
This app stinks, can’t update billing info on app 1/5
While the user interface has improved a lot and everything looks wonderful it’s completely non functional as you have to leave the app and go to a website if you want to update information, for example billing information can’t be updated in the app which is beyond stupid, don’t you want your money HBO? I’m on the fence about paying for HBO now anyway so if it expires whatever, I’m not jumping through hoops to give my money up.
False advertising 1/5
When it says 7day free trial then it should be a 7 day free trial not we need credit card info first before you get it. If companies are gonna do free trials then you need to ask for that after the trial ends, it’s false advertising and it’s pathetic.
Be sure to double check your free trial or they will steal your money! If you accidentally pay because you didn’t know it was only 7 days they have a no refund policy! Don’t give them your money! Don’t trust this app or company! Thieves!
cancel before the end of my trial period and I was charged 2/5
By Eduardito M
cancel before the end of my trial period and I was charged
Zero stars 1/5
I would give this app zero stars if I could. I signed up for the free week trial and on the 6th day I spent an hour and a half on the phone to cancel it. It was a huge hassle! I was assured I wouldn’t be charged for it. Looked at my credit card statement last night and I was charged for it. I did an online chat with a rep last night and she said “they don’t do refunds.” After chatting with her for 20 minutes, she told me I would be sent an email from the “higher up’s”. I did not receive said email. Do NOT download this app unless you want to be charged for it.
Never worked 1/5
After about an hour of trying to view shows, I managed about 50 seconds of viewing and the rest was just watching the three blue dots of buffering.
Inferior in all ways to HBO Go?!? 1/5
I lost access to HBO because of the corporate spat with Dish network. So I finally subscribed through HBO Now, but was astounded how incredibly inferior their UI was compared to their Go app, The whole process of adding watchlist items and navigating was so much better there than this clumsy feeling now I am forced to use now. How is it they offer a parallel app to the same content and generate such a terrible user experience in comparison?
But the worst thing: according to their user support there is absolutely no way to disable auto play. That is of significant issue with me and I will most certainly drop this app within a couple of months purely because of this. Even the most egregious streaming apps for forcing auto play down their users throats have come around to allowing it to be disabled.
Game of thrones 5/5
Why you don’t put game of thrones in Spanish ?
By Eduardo Espinal
Porque no agregan la opción de cambiar de idiomas y subtítulos a las series !
Serie mejor si tuviera subtítulos en español
Famous series doesn’t have Spanish audio version 1/5
In my tv when I had Dish network, HBO had Game of Thrones and all the programming in spanish. The app it's not like the HBO in the TV. Tech support you need to improve this, the app needs to be the same as the HBO on the tv with other networks. We need other audio languages.
Why no download option? 3/5
Decent app and of course a great selection of movies, but no option to download shows/movies when you will be away from wi-fi. I fly a lot for work and would love to be able to download movies to watch on the plane.
Guess it’s a good thing I also have Netflix.
Fix this garbage app 1/5
For a big name I would expect the absolute best. What are your developers doing? When watching on the computer it’s so glitchy while in full screen. Y’all need to tighten the hell up before the season of GoT is over or I’m sure you will be losing tons of consumers.
Charged twice 1/5
By boopkitty 456789
I am very angry. I was charged two twice: once by hbo now and once by Apple. Trying to figure out how cancel and I’m getting the run around. Once I figure it out, I will not be renewing