Good but eh 1/5
I’ve been trying to watch Euphoria all day, I only got through episode 1 because it will play then stop, then load up, then it’ll say the video can’t play right now. I’ve deleted and re downloaded the app again, it still doing the same thing. My connection is good, so at this point idk what to do! Help!!
Netflix is the best 1/5
I’ll stick with Netflix
What a waste 1/5
By J. Horne
This app never works. Never, never, NEVER.
Get your crap together, HBO, because this app is RIDICULOUS for the amount of money I’ve wasted on it.
Worthless app 2/5
It takes me way too long to attempt to connect to my chrome cast, waste of money on this app. And yes i said attempt, there’s days where i can’t connect at all. Error 2 0 mfing 3.
Chromecasting using HBO Now app 3/5
Currently getting an error when Chromecast to my TV using the HBO Now app. The Chromecast is currently working with other apps.
Never successful in TV playback 1/5
Sign-in protocol when trying to mirror for TV playback is extremely cumbersome. Never once successful in TV playback.
Never had this problem with Netflix and Amazon Prime Video.
Connectivity issues 2/5
Continuously have issues connecting to both of my tvs/ chromecasts. Will be enjoying whatever I’m watching, then get an error ‘102’ or ‘203’ message and it won’t play. After restarting the app and TV sometimes it works, but most of the time it doesn’t. I don’t have this issue streaming any other service.
Error code 203 worst streaming app on market
Summaries please 2/5
When I click on a movie or show, rather than immediate viewing I’d like to see a summary description, so I then have an idea of whether or not I want to watch it. Reviews would also be nice.
I’ve been using the app for a couple months now. Works as expected. But now I decide to cancel and have signed in on web browser, opened the app and went to profile, came to iTunes, and no where does it allow you to cancel despite what google instructs you to do. It’s like they won’t let you leave so you can keep being rebilled
worst media viewing app 1/5
netflix, youtube, google etc. will all play on my device while hbo sits there stuck with its three blue dots. no search history. it seems as if they could make it it better, since EVERY one else has. cancelling.
No offline download 3/5
By Ralph M
When traveling, the option to download so that you can watch when you don’t have WiFi is essential. If the app cannot do this, it needs to be able to and if it can do this, it certainly is nowhere in the help documentation. The other streaming services are way ahead on this issue.
Poor user experience 2/5
Not a user friendly app. It doesn’t save your searches, the “continue watching” section is garbage at tracking what you’ve watched so I always have to go look for a show I’m watching every time I sit down, and the search function isn’t good. Also, why is there no option to turn off the auto play function on the hbo go app?!?! I like to fall asleep to shows on my iPad and don’t need them playing in my face all night. Other than that, HBO puts out some dope show.
Cancelling subscription 1/5
Simply ridiculous!!! I cancelled within the week and I’ve been charged $15 after canceling kver two weeks ago! I try and ask for a refund and was told I do not qualify!! 😡😡
It won’t play 1/5
I bought HBO NOW. It plays on my iPad but I can’t figure out how to play it on my Samsung Smart TV.
The app is a great experience for me 1/5
because I absolutely hate being able to watch movies and television shows and I live for deleting and then reinstalling apps on a weekly basis. I got to delete and then reinstall the app today for the fourth time in as many weeks and it was amazing. Having the app crash almost every time I try to watch a show really prevents me from having to deal with being entertained.
Edit: Came back to change the rating to 1 * because the same thing happened literally a day later.
Classic AT&T 2/5
Since AT&T has taken over HBO and DirecTV, Both services have taken a nose dive in terms of functionality and support. Casting is sporadic, servers seem to be incredibly slow and modern features are absent.
App is not user friendly 2/5
Wide selection of content but it’s rather irritating to navigate through the app.
No download/watch offline option 2/5
Every other streaming service I have provided an option to download so you can watch when offline, for some reason this app does not.
Can’t get rid of it 1/5
So easy to subscribe but when you want to unsubscribe you have to jump thru so many hoops. Not worth subscribing to again in the future.
Needs to speed up 4/5
By Vitor Mendonca
Probably one of the best apps in terms of quality vs all other streaming apps. I don't take that away. But I take stars off because of being slow to add the latest and greatest features. No 4K/HDR after almost two years of Apple TV 4K? Bring this and I'll change (but please, be faster).
Won’t let me sign in 1/5
It will only let me sign in as a new user the links for already a subscriber don’t work. Son really want to watch a show and I want the tv I already pay and not paying again. Ridiculous
Poorly designed 2/5
Great content. We stream this straight from our Samsung smartTV. All of our other streaming services run smoothly but this app crashes multiple times a day, takes forever to load and searches are very slow. We did a 7 day trial and I gotta say I won’t be making a full subscription. Although the content is good, this app just isn’t user friendly enough to spend $14.99/month.
Problem cancelling subscription 3/5
I cancelled this subscription today via the Apple TV app and rather than cancelling it, Apple sent (and charged) me a NEW bill for a new subscription month that wasn't due. I'm cancelling the service because of a lack of new watchable material on HBO. Though they have a tremendous catalog, I've seen everything on there I think is worth watching. I'm going to resubscribe every 2 or three months to get a couple of hours of watchable material and rotate this with other services that have a similar problem.
Not great 1/5
Loved the app for the first two days. After two days I tried watching a moving and it won’t load, it just says “error”. I tried signing out and signing back in and it will not let me watch anything. This has been happening for 3 days now. I decided it’s time to get rid of hbo now.
Ads are bad 1/5
You pay 12$ a month and they still have pre roll ads. Unacceptable! I know one ad isn’t bad but once you let them get away with one they turn into cable tv.
2nd attempt! 1/5
I cancelled/unsubscribed twice, please CANCEL ASAP for the second time
Not going to pay for what I. Already have. 1/5
By Mike bis
I have HBO, Showtime, Cinemax and stars on my cable package . I used to be able to watch these apps for Free as I am already paying for them on my TV from my cable provider. I get all the sports channels as well , college bal and pro. If there’s a game and a camera , I can get it. and even adult channels. They really are boring but the py come with the highest package on my cable. I am not going to Pay when I can watch all of the thins on here and more. Plus I have an app in my 92 inch LED smart TV and the 56 inch in my bedroom that lets me watch any shoos Korea’s movie I want at any time. I think you can get HBO and the other channels cheeper if you buy them as part of your cable package. I also get the Smithsonian channel which has Everything. Like I said, I used to be able to use this app for free as I was paying for this channel but I guessed that’s changed? I will obviously be deleting this app. I hope I don’t get charged for anything?!
Not Worth It 1/5
There are plenty of great shows and movies to watch on HBO, but the app makes it nearly impossible. We never have any issue streaming Amazon, Netflix, or Hulu on our firestick, but we always ready ourselves for disappointment when we want to watch something on HBO. The videos either take ages to buffer, or more often, never load at all. We’ve followed the tips for common problems from the website time and time again, but are much more surprised when we find the app actually working. Yes, the shows are great, but HBO Now is by far the most expensive streaming service we have and it works maybe 5% of the time. Definitely not worth the cost. Fix the bugs.
Not getting what I pay for 1/5
By That guy113425673
The only reason I still subscribed to this is watching last week tonight with John Oliver. They released a new episode on June 30 then immediately took it down.... And now I’m watching it on YouTube for free. Remind me why am paying for the service again??
Movies leaving soon date 1/5
Had a movie in my list that got removed, really wanted to watch with the family. Streaming on Samsung tv is laggy when Netflix is not.
Charged 2x 1/5
This service charged me twice for one month... never subscribing again... so mad.
It doesn’t work 1/5
Hello, I moved to another country and now I can not use it, also I am not able to go to settings and cancel my subscription. Today I check my bank account and you still charge me for an app I am not using anymore. I want my money back.
Chromecast with HBO Now not working! 1/5
Please have your IT department fix the chromecast connection issue!!
HBO now 2/5
I like the app but today I no longer have the option to podcast on the tv in my house it’s not letting me for some reason an it’s frustrating
Porque no esta en español
Needs better shows , like Netflix 3/5
I told myself I wasn’t going to renew my subscription. But I like the show “ BALLERS” , then my prime show “ SNEAKY PETE “ was cancelled for season “4”? So in hopes maybe Netflix or HBO will pick it up? So I renewed? App has potential. But a tad expensive!! I will gladly pay it if you guys pick up season 4 of SNEAKY PETE??? ;) other than that . It’s a crystal clear experience. The best 4K and HD set up out there. Just wish had more newer shows and Movies and etc. But all good here !!!! Thanks !
#. HBO GO GET SNEAKY PETE( season 4) !!
Worst app ever 1/5
It’s awesome to watch a 90 minute movie in 2.5 hours, when you aren’t pausing it. This is legit, the worst streaming app of all time. Do not waste your money. Reporting to Customer Service is also a joke.
Here’s why the app does not rock as much as the content 3/5
1. There is no sync between mobile and laptop. I might watch a series on my laptop, but when I open the mobile app it does not show that under ‘continue watching ‘
2. Every time I want to continue watching something I need to search it out instead of it coming somewhere in the UI.
3. As someone mentioned, why do you need a 8 seconds logo intro and why can’t I skip the intro for any show ?
I feel these are some of the basics of a good streaming app and unless you can fix it the mobile experience is just annoying.
Service has been down for weeks! Unacceptable. 2/5
When it works, it’s great.
Difficult to end free trial 1/5
I tried HBO Now with a free trial but they wanted my credit card information to continue with a monthly subscription saying I could cancel at least 24 hrs in advance. It is easy to sign up but they make it so difficult to cancel. I thought I had cancelled on June 25 over 24 hrs before my free trial would end. For some reason I am still getting HBO now and I am being charged $14.95 fee. How do I cancel my subscription. I want to cancel it now. I do not want it I only wanted my free trial!
Terrible App 1/5
It just keeps sending you to a way to buy another trial, you can’t change anything significant in account settings, the menu is arranged poorly... It’s just a loop of redundancy.
Poor user experience 2/5
The content is great, but the experience to watch them is not, especially if you’re trying to binge. It doesn’t save your searches, no option to skip intros, and that annoying HBO Now 8 second logo clip they insist on playing is really annoying.
The worst though is the experience trying to cast to my Chromecast. I have to keep connecting and reconnecting to get sound, usually it takes me 2-3 attempts, and then I’m constantly having to search for the show again because it takes me back to the homepage or rewind with loads of buffering because it takes so long to get volume.
Loved the HBO Go app this is a bummer.
Not easy to cancel! 2/5
Keeps kicking me out of the app and online it just sends me back to the subscribe page. The shows are good yes, but the app is not. I can not get to a cancellation page.
Buffers constantly and will shut video off
No pudeConectar 1/5
No hubo manera de conectar con mi Apple TV error tras error y no hay soporte
Recent interface update introduces impractical sidebar 2/5
New update introduces a sidebar with only three elements. There are several other changes that are amazingly impractical and seems to be done for the sake of change. The sidebar has search and profile and home options. It completely ruins the full page experience on iPad and makes it very confusing to look main contents. The search in sidebar contains a table of contents as well ( wry confusing). The profile options contains watch list options. Other apps like amazon or Netflix has one page immersive layouts same as old hbo now. The content is excellent hope the app can catch up with better playback and much better search instead of doing unnecessary visual changes.
Great but 3/5
More expensive than I like. The app doesn’t open on my one smart tv that I have it downloaded to. Upside I can cancel it when I feel the need.
I canceled HBO Now a week before it is supposed to renew. But it still bill my credit card. Please return the money. Alaethia